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All 8 Norwalk hotels

GuestHouse International Hotel - Norwalk

3.0 of 5 Hotel   |   12500 Firestone Blvd, Norwalk, CA 90650
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GuestHouse International Hotel - Norwalk
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Ranked #7 of 8 hotels in Norwalk
A recent review
4 of 5 stars reviewed 2 weeks ago
Stevethesuit
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  • Reviews (101)
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101 people have reviewed this hotel

Traveler rating
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    43
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

First look from outside looked like a motel or dirty apartment complex color is ugly went to check in the two ladies one heavy set and other rude looking were slow and very impatient and rude and only way to kill all that was being nice and smiling. The lobby was the only nice thing about the appearance of this... More

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Contributor
18 reviews 18 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean and pleasant place. Nice, comfortable rooms. Very good beds and pillows. I wish all my motel stays were this positive! I'd stay here again! (Pool scene from National Lampoon's Vacation was filmed here)

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Cerritos, California
1 review
4 of 5 stars Reviewed June 11, 2014

I reserve several rooms for my daughter’s wedding guests. It was very pleasant experience starting with negotiating the contract. The manager was very friendly and helpful. The price was right. As for the rooms and the hotel itself, I found them clean and comfortable enough. The bed was clean. I must also mention the courtyard, which was beautifully set up... More

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Vancouver, Washington
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 16, 2014

Hard mattress, outside entry, a quarter of a mile walk to the room and a CRAPPY big 1980s TV. The room was SUPER HOT when I got there and took an hour to cool down. The desk clerk was irritating and slow. I would NEVER stay there again!!!

Was this review helpful? Yes 1

Travelers are raving about these Norwalk hotels

Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 28, 2014

Beds were comfortable. The shower fixtures were outdated and I had to stand RIGHT under shower head to reach the water. Too cold to enjoy the pool, but the courtyard near it was nice. Breakfast was good. The microwave we "rented" was old and dirty, and the laundry facilities were hideous and in a part of the hotel that did... More

Was this review helpful? Yes 1
Guesthousenorwalk, Manager at GuestHouse International Hotel - Norwalk, responded to this review

Thank you for taking the time to share your experience of your recent stay with us. We work very hard to provide a high level of product and service to meet and exceed our guest espectations. However, it appears that we have not meet these standards with your last stay. All our reviews are VERY important for us and we... More

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 13, 2014

I picked this hotel to stay in for a Disneyland vacation. I chose this hotel even though it was a bit further away because the price was better than most and they offered free wi-fi. The wi-fi was very important for our stay, but it did not work. I called the front desk 3 times during my stay and told... More

Was this review helpful? Yes 2
Palmdale, California
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed February 5, 2014

This modern, up to date hotel is within eye view of the southbound Santa Ana Freeway/Interstate 5 in Norwalk at the Rosecrans exit, which is how it was found. At the time of this review (February, 2014) the freeway is undergoing widening and reconstruction, including the on and off ramps. The construction will last into 2016 according to Caltrans. Patience... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2013 via mobile

When I walked into the room the smell hit me, it smelled like it was not properly clean and someone had been smoking in the no smoking room. The carpet was stained and looked very old, there were burn marks in the bedding, the shower head was detached from the wall and the bathroom had little bugs...disgusting!!!! I had to... More

Was this review helpful? Yes 1
Tacoma, Washington, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 5, 2013

The motel was challenging to get to with construction going on around it. The front desk clerk was nice, but I was put off by seeing an undercover cop driving around the parking lot. There was only one big bath towel, hand towel, and wash cloth which was fine as I was alone, but this would have been an inconvenience... More

Was this review helpful? Yes 1
Guesthousenorwalk, Manager at GuestHouse International Hotel - Norwalk, responded to this review

Thank you for taking the time to write your comment's regarding your stay with us. We have made numerous renovations to the property and we review ALL our comments to see if we are on the right track or how we can improve upon our service and product. We have shared your comments with the staff and ownership to see... More

San Jose
1 review
1 of 5 stars Reviewed July 22, 2013

Worst Customer service ever. We reached at this hotel at 2 AM in the morning and guess what their key making machine is broken. Now we are standing there for 30 mins and she does not know what to do. Then she calls the security and he opens the door for us. This guy tries to show he is very... More

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Additional Information about GuestHouse International Hotel - Norwalk

Address: 12500 Firestone Blvd, Norwalk, CA 90650
Location: United States > California > Norwalk
Price Range (Based on Average Rates): $
Hotel Class:3 star — GuestHouse International Hotel - Norwalk 3*
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Also Known As:
Guest House Hotel Norwalk

49 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
An affordable L.A. hotel alternative, GuestHouse International Hotel in Norwalk is ideally located near area businesses, the Norwalk Courthouse and a short drive from famed Southern California attractions, including Disneyland, Knott's Berry Farm and Universal Studios. Our Norwalk, CA hotel has a central location, making it a convenient place for business travelers, group tours and leisure travelers, boasting 230 rooms across six buildings on eight acres of land, with two swimming pools and a jacuzzi. The lovely landscape adorned with palm trees, flowers and green grass makes you feel right at home. Enjoy our newly renovated IV Lounge offering a great time for those seeking a fun night out. Our sports bar offers a variety of exotic cocktails and mixed drinks that are sure to delight you. Your banquet/meeting needs can be met in one of our six spacious banquet halls including our largest venue able to accommodate up to 500 guests with full catering services. Plan your next vacation, business trip or special event at our charming hotel, here in the historic city of Norwalk. ... more   less 
Number of rooms
230

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