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Balboa Bay Resort

Certificate of Excellence
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1221 West Coast Highway, Newport Beach, CA 92663
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Balboa Bay Resort
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Balboa Bay Resort
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433 reviews from our community

Traveler rating
    242
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    54
    28
    13
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93
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99
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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There are newer reviews for Balboa Bay Resort
See the most recent reviews
Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 29, 2013

Every detail met our highest expectations! From the courtesy and friendliness of all staff upon our arrival and throughout our stay, through the cleanliness and quality of the guest room, the superb food quality and range of cuisine, the views from First Cabin and our bay-view guest room, the exercise areas and spa, all were exactly what we were seeking... More 

Was this review helpful? Yes
Dieter H, General Manager at Balboa Bay Resort, responded to this review

Thank you for your review and kind comments. We are delighted to hear that you had such a wonderful experience. We look forward to welcoming you back to the Balboa Bay Resort very soon! More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2013 via mobile

My son (age 7) and I got lucky on a discount hotel site and booked two nights here at a fabulous rate. We explored nearby Balboa Island and then spent 48 hours in relaxation by the heated pool and napping in uber comfortable beds. Rooms have private balconies, another plus. Staff was professional and courteous. Concierge Patrick made dinner reservations... More 

Was this review helpful? Yes
Dieter H, General Manager at Balboa Bay Resort, responded to this review

Thank you for choosing to stay with us at the Balboa Bay Resort. We’re delighted to hear how much you enjoyed your stay and are most appreciative when we receive comments like yours, since it requires a team effort to achieve the high standards we set for ourselves. Thank you again for letting us know how much you enjoyed your... More 

Lugano, Switzerland
Top Contributor
81 reviews 81 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 27, 2013 via mobile

When the weather is good this place has a wonderful bar for cocktails along the harbor in front of some of the biggest boats on the harbor. Great sunsets when the weather is good which is not that often anymore because of an coastal fog called June gloom that used to exist for a week of so during June. Now... More 

Was this review helpful? Yes 1
Dieter H, General Manager at Balboa Bay Resort, responded to this review

Thank you for sharing your comments and review. We appreciate your kind remarks, however, I apologize for the service you experienced at Duke’s Place and the Valet. I have brought up comments with our management team, who have already shared them with their teams. Thank you again for sharing your experience. We value your feedback and hope to welcome you... More 

San Diego, Ca
Top Contributor
76 reviews 76 reviews
29 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed March 12, 2013

My husband and I went for a weekend get-away and stayed here with an online discount deal. That brought the base rate down significantly so it made the stay OK. I would not pay regular prices for this hotel because I don't think it is worth that. The fact that it has a yacht club attached that has exclusive rights... More 

Was this review helpful? Yes 6
Dieter H, General Manager at Balboa Bay Resort, responded to this review

Thank you for your review and sharing your impressions. I truly apologize that your stay did not meet your expectations in all areas and wanted to explain that the Balboa Bay Resort is separate from the Balboa Bay Club which provides exclusive facilities to club members. As a four diamond resort, we strive to provide our guests with a lifestyle... More 

Sacramento, Ca
Top Contributor
71 reviews 71 reviews
44 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed March 12, 2013

I attended for business, so did not take advantage of the outdoor spaces which could have improved this visit. The lobby and meeting spaces were beautiful - the decor was slanted to the heavy wood and very ornate fixtures, but still looked well kept. The meeting space we were in opened onto a cement dock that secured all of the... More 

Was this review helpful? Yes 4
Dieter H, General Manager at Balboa Bay Resort, responded to this review

Thank you for sharing your recent experience. We greatly appreciate your kind comments about our resort, however, I apologize that you were not pleased with your room and bathroom. I will make sure to share your comments with our management team so we can work to continuously improve all of our guest’s experiences. Thank you again for sharing your review.... More 

Canyon Lake, California
Top Contributor
101 reviews 101 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 4, 2013

We were for my birthday celebration and had a stunning time. The room was beautiful overlooking the bay and the bed with European sheets and down coverlets was so comrfortable and slept great. We went for a duffy ride in the bay at sunset and it was absolutely the best. The beach is raked each day to keep it clean... More 

Was this review helpful? Yes
Dieter H, General Manager at Balboa Bay Resort, responded to this review

Thank you very much for sharing your wonderful experience at the Balboa Bay Resort. We always enjoy hearing when our guests enjoy their stay and great memories are created. We look forward to creating even more memorable experiences for you at the Balboa Bay Resort very soon. More 

Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 2, 2013

It was a treat to stay here! I would recommend a bay view room. It was expensive, but if you want to pamper yourself for a pleasant weekend try this place. The room was pretty, cheerful and comfortable. Loved the bathroom and the big tub. Although, one must be agile to climb into it. The carpet was a bit stained,... More 

Was this review helpful? Yes 1
Dieter H, General Manager at Balboa Bay Resort, responded to this review

Thank you for choosing to stay with us and for sharing your experience. We are all most appreciative when we receive reviews such as yours, since it requires a team effort to achieve the high standards that we set for ourselves. We truly look forward to welcoming you back to the Balboa Bay Resort and creating even more memorable experiences... More 

Senior Contributor
38 reviews 38 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 20, 2013

We attended a 4 day business meeting held at this hotel. The service was truly outstanding and the staff sincerely offered the highest class of service. Our room overlooked the beautiful harbor and the mega yachts were just outside our terrace.and were a beautiful backdrop to the sunrise/sunset features of a waterfront location. Food service was truly European style with... More 

Was this review helpful? Yes 2
Squamish, Canada
Top Contributor
114 reviews 114 reviews
29 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed February 11, 2013

We were there for a girls weekend. The room is nicely appointed, with a lovely bathroom. Beds were comfy, turn down service nice, but the shutters don't shut well enough to properly keep out light. We sat on our little deck which faced the parking circle and watched the expensive cars come and go. The room was clean. We didn't... More 

Was this review helpful? Yes 3
Dieter H, General Manager at Balboa Bay Resort, responded to this review

We appreciate you sharing your impressions from your recent stay, and your kind remarks about the guestroom and facilities. We are always interested in feedback from our guests and have noted your comments about the shutters, as well as the pool area. I’d like to assure you we are inspecting the chair cushions and will address the issues you mentioned.... More 

Newburyport, Massachusetts, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 10, 2013

The outstanding features of this hotel are it's location, friendly staff, spacious, nicely decorated rooms. The down side is the per day $20 resort fee and $28 valet parking fee. We were aware of the resort fee prior to making our reservation, however, the parking fee was quite a shock. That's $50 per day on top of the room charge,... More 

Was this review helpful? Yes 1
Dieter H, General Manager at Balboa Bay Resort, responded to this review

Thank you for your review and sharing your recent experience. We greatly appreciate your kind comments about our resort, however, I sincerely apologize that our housekeeping staff overlooked this simple task of cleaning the toilet enclosed floor. Each guest room is thoroughly cleaned and maintained daily, and I have addressed your specific experience with our housekeeping manager to ensure that... More 

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