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Balboa Bay Resort

Certificate of Excellence
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1221 West Coast Highway, Newport Beach, CA 92663
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1 room 1 guest
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Balboa Bay Resort
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489 Reviews from our TripAdvisor Community

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Traveler rating
    277
    109
    58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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There are newer reviews for Balboa Bay Resort
See the most recent reviews
Boston, Massachusetts
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is just an amazing place to stay and dine. The location is superb, on the water across from Lido Island with gorgeous yachts in the bay. You would never know that you are perched on the West Coast Highway. We took advantage of the "Suite Deals" which is a great package. Our suite was one of the largest we... More 

Was this review helpful? Yes 1
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear circe64, Thank you for taking the time to share this wonderful feedback of your recent stay at The balboa Bay Resort. As an experienced Tripadvisor reviewer, we are honored that you enjoyed so much of what the resort has to offer. From the food, staff and amenities, it sounds like your stay was absolutely fabulous, and we strive to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We wanted a great weekend for our wedding anniversary and The Balboa Bay Resort had very good reviews so we booked a room. The staff was attentive and friendly, the room very nice with a nice big flat screen TV. We had two problems the first being a cigar smoking fundraiser that permeated the entire hotel. I really made my... More 

Was this review helpful? Yes 1
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear Jeffrey G. Thank you for taking the time to share feedback of your recent visit to The Balboa Bay Resort on Tripadvisor. We are sorry that you faced challenges during your stay with the cigar/cigarette smoke and at Waterline, but are happy to hear that staff made sure you were well taken care of. We want to wish you... More 

Costa Mesa, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago

What a wonderful hotel we had so much fun. On our first night we chose A&O it was packed Dorothy warmly greeted us like we were old friends.I love that!! she put our names on a wait list for a table outside then escorted us to the bar until one was available.Within 20 min she sat us at the perfect... More 

Was this review helpful? Yes
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear LkC233, It is so wonderful when guests remember staff members names. Dorothy, Deanna, and Amber will be delighted to hear that they made your visit to A&O so great. Thank you for taking the time to share feedback of your recent stay, and we look forward to having you back. Warm Regards, Sam El-Rabaa General Manager Balboa Bay Resort More 

Newcastle, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The resort is 1st class. Surrounded by luxury boats, gorgeous resort. Concierge(young blonde lady , unfortunately dont have her name) was so friendly and upgraded us to get us into a room straight away. We had drinks at the pool bar, right on the water and the bar staff were so nice, great margaritas! . There is also a guest... More 

Was this review helpful? Yes
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear wisepeople1, Wow, thank you for taking the time to share this wonderful review of your stay with us at Balboa Bay Resort. We are honored that you chose Balboa as your last stop in the US, and you found our resort to be luxurious and the staff to be accommodating. We will be sure to let the staff know... More 

Paso Robles, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This was our second visit to Balboa Bay Resort. We can be picky as we are in the hospitality business. We love this place....great location, wonderful room with great ammenities, lovely views of the bay, Great staff and service...loved the restaurant also.

Was this review helpful? Yes
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear Deborah T. I am delighted that you took the time to share your feedback with us on Tripadvisor. Being in the industry, it is an honor that you came back to stay, and we look forward to welcoming you again soon. Warm Regards, Sam El-Rabaa General Manager Balboa Bay Resort More 

Long Beach, CA
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I can't even begin to say enough about this resort. We loved it from the moment we arrived. It was our anniversary weekend and we wanted to return to Newport Beach where we were married. We thought the Balboa Bay Resort would be out of our price range, but it was very competitive with the other resorts in the area.... More 

Was this review helpful? Yes
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear lbweekender, We are so honored to hear that you loved your experience at Balboa Bay Resort. First and foremost, congratulations on your anniversary! It is truly wonderful that you chose Balboa as your celebration destination. I am happy that Rossitta took such great care of you during you time at the pool, and that your Waterline experience was enjoyable.... More 

Huntington Beach, California
Level Contributor
20 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel room was in need of repair. Bathroom sink drained slowly, electrical outlets were fussy, shutters were in disrepair and the in-room coffee make didn't work. So why an average rating? The bed was extremely comfortable and the staff of the resort was attentive.

Was this review helpful? Yes
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear Tom M. Thank you for taking the time to write your comments about Balboa Bay Resort on Tripadvisor. We have notified the staff of your feedback. We are delighted to hear that your experience with staff was pleasant, and we look forward to welcoming you back again. Warm Regards, Sam El-Rabaa General Manager Balboa Bay Resort More 

Palm Springs, California
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Visited this property many times ,but not since the remodel removing DUKES bar and restaurant.This is a great improvement to bring in a younger crowd.Staff in this new area called A&O Kitchen+Bar are great ,as was the food and reasonably priced.We got there at noon for 2 days and requested an early check in.Due to this we got the lowest... More 

Was this review helpful? Yes 3
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear PALMSPRINGSCOUPLE48, First and foremost, I would like to personally thank you for being a loyal guest of the Balboa Bay Resort. It is truly an honor that you took the time to write this review. Please know that your feedback about the housekeeping staff and front desk IT has been shared with the team. We are delighted to hear... More 

Manchester
Level Contributor
161 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed July 24, 2015

My wife, daughter and I stayed here for 2 nights as part of a road trip on July 4th and 5th. The resort is very easy to find on the main road and nice wide access to the hotel entrance. On arrival at 2.30pm we were greeted by valet Noah, he asked me if we were checking in and I... More 

Was this review helpful? Yes 1
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear Mark B. Thank you for taking the time to share your recent experience with us at the Balboa Bay Resort. As an experienced traveler, we truly appreciate you taking the time to share your compliments and concerns regarding your 4th of July stay. Please accept my apology for the challenges you experienced staying on the Club side of the... More 

Pittsburgh, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015

My husband and I just spent a few wonderful days at the Balboa Bay Resort. It was our 10th anniversary & we had a delightful and restorative holiday. We live in Pittsburgh, PA and I booked over 6 weeks ahead of our visit thru trip advisor to get the best deal. I called in advance to confirm and we were... More 

Was this review helpful? Yes
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear Wholehands, First and foremost, congratulations on your 10th anniversary. We are honored you chose Balboa Bay Resort to celebrate this wonderful occasion. It is always great to hear when guests remember the names of staff members, and I am so pleased to hear that Hao was attentive and met your every need. It certainly sounds like you were able... More 

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