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Balboa Bay Resort

Certificate of Excellence
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1221 West Coast Highway, Newport Beach, CA 92663
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Balboa Bay Resort
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Balboa Bay Resort
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433 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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Perth, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I live is the South Orange County area and when an association that I belong decided to have a function at the Hotel I was excited to enjoy this location. It is on the bay and offers a delightful view of the large boats that are docked there. My first disappointment came upon check in when I was given the... More 

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Huntington Beach, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed at the Balboa Bay Resort and proposed to girlfriend. I let the resort staff in on my intentions prior to my arrival and they were absolutely wonderful. Darren LaPoint and Kori Lu were especially accommodating. To my surprise, I was upgraded to a beautiful Bay View room and our dinner at The Waterline restaurant was extra special.... More 

Was this review helpful? Yes
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear stallian2015 - First and foremost, Congratulations! I am so honored you choose us for such a special occasion, and am so happy to read we were able to help make it such a memorable stay. I will be sure to pass along your complements to the team as everyone will simply love to read your review. It was truly... More 

Calabasas, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

I booked this hotel because several friends were all staying here as part of a wedding that was happening on a boat. From the moment I arrived, everyone at the hotel was so helpful and went out of their way to make my stay so enjoyable and memorable. The room was perfect and the bellman made sure he told me... More 

Was this review helpful? Yes
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear Secondavenue - Wow, it was truly such a pleasure to welcome you and all of your friends to the resort! Your comments on our positive energy are so wonderful to hear and I simply can't wait to share them with the team. I am so happy to read you also all enjoyed the customer service you received, the overall... More 

La Jolla, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This hotel has a great location, the front desk staff is very nice, and everyone was friendly and accommodating. They did get our reservation wrong initially, but that was corrected. The rooms are clean, large, and bright. All of the amenities are excellent. My only complaint was that they did not clean the room until after 3 pm both days... More 

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GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear Doris T - I am so thankful you took the time to share your stay with us. It’s wonderful to read that you enjoyed your room, location, and most importantly the customer service. It was truly such a pleasure having you at Balboa. We hope to be able to welcome you back again soon! Take care, Sam El-Rabaa General... More 

Contributor
17 reviews 17 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I booked the governor's suite which is the second largest suite on the property. I had several wedding guests stay here as my venue had a negotiated rate with the hotel. Several guests had a hard time getting the negotiated rate. The room was very nice. However, we did out brunch in the room. The power in the room went... More 

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GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear alt10braves - Thank you for taking the time to share your feedback with us on Trip Advisor. I am very saddened to read about your recent stay with us and hope that you will take my sincerest apology as your experience in no way aligned with our service standards. I will sure to address your specific mentions with the... More 

Alamo
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have stayed in this hotel multiple times and always had great service and excellent food. Over the last year, the hotel has been upgrading the lobby, etc. The bar is fantastic. I love the fire pits and small plates. It seems to be a favorite of locals (always a good sign). The restaurant was fantastic, you can dine inside... More 

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GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear DavidAlamo - It is always such a joy to read a 5 star review from a recurring guest, and I am so thankful you took the time to share your feedback with us on Trip Advisor. It’s fantastic that you had the opportunity to dine and relax at our brand new gastropub A&O Kitchen+Bar and it was such a... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

After looking at several properties in the Newport Beach area, in our price range, we chose the BBR—and we are so glad we did! The hotel appears to have under gone some renovations as it is modern, crisp and clean. The rooms are spacious and comfortable, we loved the balcony and especially our bathroom; roomy, double sinks, large soaking tub,... More 

Was this review helpful? Yes
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear Joshua L - We are so glad you choose us as well! I had such a lovely time reading all about your stay with us, and I am so thankful you took the time to share on Trip Advisor! The photo’s you shared are wonderful as well and are much appreciate.! It was truly such a pleasure having you... More 

San Jacinto, California
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel the night before and the night of my wedding. I got the breakfast bay-view room and it was awesome! This room includes the parking, breakfast and a bottle of wine in the mini fridge. The morning of my wedding I had about 15 people in my room, including kids and the hair/make-up team. We blew... More 

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GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear vickibrit - Wow, I am simply overjoyed to read that you choose us for such a special occasion and that we were able to exceed your expectations. It was such a pleasure having you and your wedding party prepare for your big day with us! I want to congratulate you on your wedding and wish you all the best.... More 

Graz, Austria
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had chosen the hotel as a base for seeing Southern California for a couple of days and thoroughly enjoyed our stay. The room was spacious with excellent furniture and fittings and a great view over the bay. Service at the bar and restaurant was very good and the guys at Valvet parking were extremely helpful and fast.

Was this review helpful? Yes
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear HJK57 - Thank you for sharing your recent 5 star experience with us on Trip Advisor! I am overjoyed to read all about your stay and look forward to sharing you feedback with the team. I hope you had a wonderful time exploring Souther California with your family. Come back and visit again soon! Warm wishes, Sam El-Rabaa General... More 

Costa Mesa, California
Top Contributor
64 reviews 64 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

While this resort is every bit as you would expect, on the water, has all luxury amenities available, but it is very much family friendly and therefore noisy to these whom seek a serene place to relax. The staff are friendly, professional and courteous and eager to help. Note that when you stay at the hotel, the club side is... More 

Was this review helpful? Yes 2
GuestRelations M, General Manager at Balboa Bay Resort, responded to this review

Dear Monica S - I am so happy to read how much you enjoyed your recent stay with us. It’s so great that you had wonderful customer service experiences throughout and I look forward to sharing your complements to the team. I want to thank you for taking the time to share your feedback on Trip Advisor. I hope you... More 

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