I was charged 500.00 for smoking on my outdoor balcony, When I went to the pool one evening one of the employees got in the hot tub and fired up a crack pipe and there were working girls at the bar. Other than that it was a great place! more

WOW! Need I say more?! By far one of the best hotels I have ever stayed in. Room was impeccable w/ every amennity needed. The staff went above & beyond & treated us like royalty. Location was prime (right next to the beach & Fashion Island Mall). We felt like celebrities for the wknd! We were sad to leave. This... more

Check in clerk helping trainee refused to look at us, We were two women checking in. We asked to have a two-bedded room instead of a king and the trainee said there were plenty of two bedded rooms available. She asked him how to change it in the computer. Still without looking at us, he told her to tell us... more

Service, room, grounds, staff are all top of the line. Spacious room with many extras, excellent valet parking service, great location very near shopping and restaurants and near to beaches. A quick ride to John Wayne airport. Pricey but worth it completely. more

This hotel is a prime property. I usually stay at the Fairmont, but the Island Hotel has a more open environment, better service, and one of the best hotel dining rooms in Orange County, if not all of California It is a great place to entertain, to rest, and relax. The hotel is loyal to its customers, offering repeat visitors... more

Even if you get a good rate, parking is all valet, restaurant/bar is expensive, it's just a very high rent property. Rooms are very nice, and you are right next to the Fashion Island mall. The staff goes out of there way to be extra helpful. Overall a great place to stay, but be prepared to spend your money. more

Nice hotel, well located, but doesn't have much happening-except Friday & Saturday Nites. Music excellant. Rooms, room service nad resurants expensive for expected food and service. more

The Island Hotel is a member of the leading hotels of the world group. So you know it has a certain standard to live up to. It doesn't disappoint. Everyone was very helpful. They pay attention to the details. They open the door for you EVERY time you go through it. They address you by name when they are able... more

We stayed at the Island Hotel over Memorial Day. We were upgraded to a suite with a beautiful view. The room is very nice, and the service was excellent. The fitness facility has great equipment. The only negative is that if there is a large event the valet parking can be a bit of a nightmare. more