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Island Hotel Newport Beach

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690 Newport Center Dr, Newport Beach, CA 92660
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Island Hotel Newport Beach
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612 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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5 of 5 stars Reviewed yesterday NEW via mobile

Great place to chill by the pool and relax while getting first class service from Luis and the rest of the crew. Matthew rocks the all you can eat daytime grill with first class food. Love the swordfish.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed at The Island Hotel from June 27 - July 30, 2015. We had an incredible experience. The guest service, on all touch points of our experience, was impeccable. Whether it was a front desk assoc. that checked us in, the valet when we lost our ticket or the staff at the pool, everyone was fabulous. I even remarked... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Luis provided great service making our 4th of July experience very special. From food to drinks to the umbrella he was best in class. Given the large crowd his calming nature made everyone feel like they would be well taken care of and they were

Was this review helpful? Yes 3
New York
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

If there were other options for business in the Newport area, this hotel would either be out of business or have to step up its game. The service was poor from the outset, no one offered to help me with my bag as I exited the taxi. I was ignored by the staff hovering around the front door. As I... More 

Was this review helpful? Yes 2
Grand Rapids, Michigan
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed at the Island Hotel while on business in California. It was my first time at this hotel. From the monent i walked in the door it was a dream. The horel was clean and beautiful and the smell of fresh cookies filled the air. The rooms were spacious and beautiful, the restaurant was spectacular. They had a wonderful... More 

Was this review helpful? Yes 1
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

For the money I would expect much much more...poor attitude...not very friendly staff...the rooms felt dirty and outdated....not what I was expecting at all...If your spending this kind of money you can do much much better...trust me

Was this review helpful? Yes 2
GerardWidder, General Manager at Island Hotel Newport Beach, responded to this review

Joe, I'm both surprised and disappointed by your review. One of the things that I'm most proud of is the staff at Island Hotel Newport Beach and the personalized attention that the team here delivers to our guests consistently. It's a theme that so many of our reviews highlight. I'm concerned that you express a different viewpoint and that I... More 

Sarasota, Florida
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We attended my daughter's wedding and celebration from June 18 through June 22, 2015 at this fabulous location. I can't say enough great things about the service, staff, amenities and ambiance of this fabulous venue. My daughter coordinated her special day with Dana, the hotel's designated person to assure such events go as planned. Her attention to all the necessary... More 

Was this review helpful? Yes 2
GerardWidder, General Manager at Island Hotel Newport Beach, responded to this review

Alan, Thank you very much for sharing your feedback. We were thrilled to be a part of Adrienne's (and your entire family's) special day and I am so pleased that everyone enjoyed themselves. I truly appreciate your assurance that a guest here "will not be disappointed." We certainly try our best. Wishing a lifetime of happiness, Gerard Widder General Manager More 

Level Contributor
134 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has a good feeling and the staff are very friendly and efficient . The location of the hotel is brilliant, close to amazing shopping centre with fabulous shops and excellent restaurants! The beach and nature reserve is also in close proximity. I would recommend this place anytime. The reason I rated it 4 and not 5 star is... More 

Was this review helpful? Yes 2
Newport Beach, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my 4th stay since the Irvine Company took over the property from The Four Seasons and it keeps getting better. The beds were great, the food at Oak Grill was excellent, and the Spa and Pool service was exceptional. Special thanks to Taera at the pool bar and Alyssa at the Spa. Both of these ladies were professional,... More 

Was this review helpful? Yes 1
GerardWidder, General Manager at Island Hotel Newport Beach, responded to this review

rollieeric, Thank you for recognizing a few of our incredibly dedicated hotel staff. Tearah, Alyssa and the "ladies in the Island Club" (Dylan is fantastic too!) genuinely enjoy delivering First Class Service and I'm so proud that they are part of our team. Belated "Happy Anniversary" and we hope to see you both again very soon. Sincerely, Gerard Widder General... More 

Toronto, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Location is close to Fashion Island and there are shops and restaurants to walk to (take note... there aren't that many places in OC that you can walk to a restaurant or shops, etc... so this location is a great bonus) Staff were great, food was great. Nice pool ... Lobby at the Island Hotel is the place to be...... More 

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