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All 17 Newport Beach hotels

Fairmont Newport Beach

4.0 of 5 Hotel   |   4500 MacArthur Boulevard, Newport Beach, CA 92660 (Formerly Sutton Place Hotel)
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Fairmont Newport Beach
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Ranked #12 of 17 Hotels in Newport Beach
A recent review
3 of 5 stars Reviewed August 1, 2012
Corkyboy52 Lakeland, Florida
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815 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Fairmont Newport Beach
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Lakeland, Florida
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 1, 2012 via mobile

Just checked in, no valet.... Had to take my keys in to desk. No help w luggage. Finally, get to room. No mini bar. What has happened to 5 star service??? By the way, feel like I'm sleeping on the runway. Next time I will stay at Hyatt. $200.00 less per night and better service. Saddens me...As a President's Club... More

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 27, 2012 via mobile

Our family booked a room through hotwire and called the hotel beforehand to request a non-smoking room with two double beds. To our surprise when we arrived at our room it reeked of smoke and it was hard to breath. You could tell that they had converted smoking rooms to non-smoking rooms. They had a terrible smell. We went to... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 25, 2012 via mobile

4 star fiasco! Service ranges from inconsistent at *best* to apathetic. Management, this reflects on you! I would not recommend a stay at the Fairmont Newport Beach. We stayed here 6 nights so this review is well informed. First: parking is $28 per day, mandatory valet. So figure that into your daily room rate if you are comparing online rates. Night... More

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New York City, New York
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 24, 2012 via mobile

Slow check in, smelly rooms, rattling A/C units. Horrible service (i.e. rooms service never arrived, housekeeping didn't come once). I'm not one to leave bad reviews as I'm usually willing to give hotels the benefit of the doubt but this one sucks. Stay away if possible.

Was this review helpful? Yes 3
Lauren C, Manager at Fairmont Newport Beach, responded to this review

Good Day wharthog521, I am disappointed to hear your that your recent stay was less than ideal. Please contact me directly to discuss your concerns. Best regards, Adam Knight, Director of Operations adam.knight@fairmont.com More

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 23, 2012

I don't know if we were put in this room because of going through priceline but it was in a horrible spot. The room was at the end of the hallway going into their dinning room. Across from the room were rooms for the staff that they kept slamming all night. The noise didnt stop till 12:30 am. At that... More

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Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 21, 2012 via mobile

Walking distance to John Wayne Airport, this hotel offers great value When staying in the Newport Beach or Irvine area. Check for specials on Hotels.com. Opt for packages that include breakfast and free valet parking. Otherwise there is nowhere to park and the valet prices are sky high. Excellent service, friendly staff. A big plus is the delightful pool with... More

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Lauren C, Director of Sales at Fairmont Newport Beach, responded to this review

Dear AlexGB1, Thank you for taking the time to review The Fairmont Newport Beach! I’m happy to hear you found packages that met your expectations, and most importantly, that you found our staff to be friendly, providing excellent service. I will share your feedback with our team. We continually strive to ensure that each and every one of our guests... More

New York City, New York
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 20, 2012

While the hotel is a pretty good option for a business trip due to its proximity to the airport and free car service (awesome for the 6 am flight I had), it wasn't quite what I've come to expect from Fairmont hotels. The beds were super comfortable, but the furniture was a bit dated and not in the best of... More

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Lauren C, Director of Sales at Fairmont Newport Beach, responded to this review

Dear pe214, Thank you for taking the time to review The Fairmont Newport Beach. I’m happy to hear you found our location and complimentary airport transportation convenient. Candid guest feedback is critical to our improvement as a hotel, and we greatly appreciate your feedback on the room product and our staff’s ability to completely “wow” our guests. We continually strive... More

Glendale, Arizona
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 18, 2012

The Fairmont was opulent and clean, and the advertised price of the room was reasonable and comparable to others in its market, which one would expect to bode well for a hotel. Even after directing us to two different rooms with one King size bed (we had reserved a room with two Queens to accommodate four of us), we held... More

Was this review helpful? Yes 3
Littleton, Colorado
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 16, 2012

We staying in this hotel for just one night at the end of our LA trip. The $28 valet parking is way overpriced. They shouldn't force you to valet your car if you don't want to. Our room was pretty but we weren't given any soap and there was no garbage can in the room. The sheet had a rip... More

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San Diego, California
Reviewer
5 reviews 5 reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 16, 2012

Stayed at the Fairmont this past weekend for a "babymoon" with my husband. The hotel was decent but not up to par with the 4 star rating. I must say the bed was very comfy but the room walls had horrible insulation because we could hear our neighbors on both sides holding conversations and loud laughter at midnight. Not ideal... More

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What travelers say

  • Valet parking(11)
  • Very nice(8)
  • Pool area(3)

Additional Information about Fairmont Newport Beach

Address: 4500 MacArthur Boulevard, Newport Beach, CA 92660 (Formerly Sutton Place Hotel)
Phone Number:
Location: United States > California > Orange County > Newport Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Newport Beach 4*
Number of rooms: 440
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Also Known As:
Fairmont Newport Beach Hotel Newport Beach
Newport Beach Fairmont

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