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Fairmont Newport Beach

4.0 of 5 4500 MacArthur Boulevard, Newport Beach, CA 92660 (Formerly Sutton Place Hotel)
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Fairmont Newport Beach
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Fairmont Newport Beach
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863 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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los angeles
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed here over the weekend and it was great. I was a little concerned after reading the Tripadvisor reviews but I was pleasantly surprised. Lucas in the marketing dept was so friendly and accomodating. We got upgraded to a junior suite which was lovely. It had a huge balcony where we ate many of our meals... More 

Was this review helpful? Yes
Newport Beach, California
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My sisters and I checked in for one night for her bday. Got a room with a view overlooking the pool. Room was average. Free wireless if you have Presidential membership. I've stayed at other Fairmonts before and this is no Fairmont. Service was lackluster. We went down to the bar to get some cocktails before dinner and we found... More 

Was this review helpful? Yes
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for commenting on your recent stay with us. I'm sorry to hear your stay was not a more pleasant one and that we failed to provide excellent customer service. I would like to put you in touch with the hotel manager so that he might address your situation personally. If you would email me directly I would greatly... More 

San Francisco, California
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

One of the friendliest and best place to stay in Newport Beach. The art exhibits in the evening are a nice touch . the bell boys are extra friendly and helpful. As well , the rest of the staff is friendly

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

As we pride ourselves on service, it's especially gratifying to hear your kind words about the staff. I look forward to sharing your feedback with the team, I know they'll be pleased to hear it. Thanks again for your review and we look forward to welcoming you back in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Redwood City
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Great location, Close to Airport and Shopping, entertainment. Freindly Staff and easy to find. Perfect for my buisness trip! Great check-in process and geck-out process too. Room was ready,spacious and comfortable.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thanks for your kind words about the hotel. We hope to welcome you again in the near future. Sincerely, Lucas Schumacher More 

Marietta
1 review
4 of 5 stars Reviewed 5 days ago NEW

Nice facility and nice staff. Rooms and amenities were good. Meeting rooms were comfortable and set up as requested. The hotel staff seemed attentive to our request and needs. Very convenient to the airport.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for your kind words about the hotel. We're pleased to hear you enjoyed your time with us and received wonderful service. Thanks again and we look forward to your return. Sincerely, Lucas Schumacher More 

San Diego, California
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We upgraded to a junior suite and it was lovely. Very large corner room with views of the hills and a nice balcony. Although it appeared that other balconies had a nice potted plant on them, sadly ours did not. Table and two chairs had been out there for a while without being cleaned evidenced by the bird droppings on... More 

Was this review helpful? Yes 1
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm sorry to hear you stay was not a more pleasant one. I apologize for the dirtiness of the balcony. There is no excuse for an oversight such as that. Thank you again for your feedback and I look forward to sharing with the team. I... More 

Northville, Michigan, United States
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

On a recent trip to Newport Beach I was booked at the Fairmont. Having only experienced the Fairmont in Phoenix, I expected a fine, first class experience. I was very pleased that my expectations were exceeded. The hotel, although under some remodeling, was extremely posh, particularly in the guest rooms. I was delighted to find bottled water, fruit and snacks... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for your kind words about the hotel. We're thrilled to hear you had such a nice visit and found the hotel so well suited to your needs. As we pride ourselves on delivering excellent service, I'm happy to hear of your interactions with the staff. Thanks again and we look forward to welcoming you back to The Fairmont... More 

Olargues, France
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago

Just up the boulevard from Orange County Airport, this is a very attractive-looking hotel and we couldn't fault our room, which offered every comfort, as well as expansive views - and no airplane noise. There were, however, several issues which would prevent me from booking the Fairmont Newport Beach again. The costly, valet-only parking was especially irritating. Considering the hotel's... More 

Was this review helpful? Yes 3
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for commenting on your recent experience at the hotel. I'm sorry your stay was not a more pleasant one. I've shared your feedback with the valet staff and I can understand your frustration with your encounter and for that I apologize. Thanks again for your feedback. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Scottsdale
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

None of my keys were programmed, so had to come down with my suitcase and stay in line again to re-program my keys. There were facility / construction noises outside my room. As always, extremely slow breakfast seating, service, with poor attitude. Also, there were errors in my check out statement that again I had to stay in line to... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

I'm very sorry to hear of your poor experience at the hotel. I can imagine the frustration the delays caused during your stay. I've shared your feedback with the staff and thank you for commenting on your stay. I hope you would be willing to return and allow us the opportunity to give you the experience you deserve. Sincerely, Lucas... More 

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The required valet parking 30.00 a day that we did not learn until we arrived, for some 60.00 for others!? I was given the wrong car, similar to mine, they did not know until we called who had it! They were very apologetic, the valet manger and hotel mgr that evening /feb 14. Comped us 300.00 for food and drink.... More 

Was this review helpful? Yes 2
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

I'm sorry to hear of your negative experience at the hotel. I can imagine how frustrating the valet mix up in particular must have been, but I'm happy to hear we were able to resolve while you were on property. Thanks again for your feedback and I look forward to sharing with the team. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

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Hotel Summarization (Beta)

What travelers say

  • Valet parking(11)
  • Very nice(8)
  • Pool area(3)

Additional Information about Fairmont Newport Beach

Address: 4500 MacArthur Boulevard, Newport Beach, CA 92660 (Formerly Sutton Place Hotel)
Phone Number:
Location: United States > California > Orange County > Newport Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Newport Beach 4*
Number of rooms: 440
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Also Known As:
Fairmont Newport Beach Hotel Newport Beach
Newport Beach Fairmont
Hotel Style:
#2 Business Hotel in Newport Beach
#7 Spa Hotel in Newport Beach
#7 Luxury Hotel in Newport Beach

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