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Fairmont Newport Beach

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4500 MacArthur Boulevard, Newport Beach, CA 92660 (Formerly Sutton Place Hotel)
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Fairmont Newport Beach
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Fairmont Newport Beach
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995 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
2 of 5 stars Reviewed yesterday NEW

I would definitely suggest finding another hotel in the area vs. staying at the Fairmont. I had to be moved twice for various maintenance issues (loud air conditioning, room not clean), and even the third room wasn't as clean as it should have been. I have not changed rooms in a hotel in a very long time and don't habitually... More 

Was this review helpful? Yes 1
Alta Loma
4 of 5 stars Reviewed 3 days ago NEW

This hotel is a nice place to get away. Amadeus Spa is next door. The food at the Bambu Restaurant is very good and not too pricey. Valet parking is very convenient and quick. The service is wonderful.

Review collected in partnership with Fairmont Hotels & Resorts

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Richmond
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I attended a conference at the Fairmont Newport Beach. The conference rooms were well done. All the food was amazing! Rooms were clean and very comfortable. Loved being able to enjoy the pool, large spa, shuttle to local shopping and Balboa Island. Will definitely stay at another Fairmont Hitel given the opportunity.

Review collected in partnership with Fairmont Hotels & Resorts

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Saint Louis
1 review
5 of 5 stars Reviewed 5 days ago NEW

Recently myself and 3 of my employee's stayed at the Fairmount Newport Beach for a dental meeting and the Glidewell Technology Center. The Fairmount was recommended by the Glidewell Center, and just from the phone call to reserve our rooms I could see why. The person who made our reservations was sweet and courteous. The shuttle picked us up from... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

In OC for business. Wonderful hotel. Great staff. Very clean. Quick and good room service. Quiet business center. Shuttle to airport that is only 5 min away. What else does a business traveler need? Will be back when I am in the area. Top of the line!

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Castaic, California
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My husband and I are both retired. We chose the Fairmont because it was located near friends and family and in an area known for the nearby beaches and shopping. What we found was service beyond our expectations. It began with the immediate response of an excellent valet "team." We went in and out of the hotel lobby numerous times.... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Fairmont Newport Beach was a fantastic stay for five nights July 15th through July 19th. The stay was wonderful in every aspect from the valet upon arrival to the daily housekeeping. All facets of this hotel was top notch with the 24 hour fitness center, complimentary USA today and wonderful coffee, and the wonderful pool with Cabana's with great... More 

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Camarillo, California
Level Contributor
104 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It's a rare occasion we stay at a Fairmont property, not for any other reason than I am loyal to another brand. For this location Newport Beach, I would say this is not up to full Fairmont standards. The location is good for airport travel and such; however, it's not near a beach. The property public spaces are well maintained... More 

Was this review helpful? Yes 1
Pleasanton, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is desperately in need of an upgrade. Everything is worn - carpet, fixtures, furniture. I just check in and the sofa is my room is so nasty it should be thrown out - really that bad. I won't sit on it and have asked for another room. No services - bar area sterile, the restaurant is Holiday Inn... More 

Was this review helpful? Yes 2
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for taking the time to comment on your recent stay with us. I regret to hear your stay was not a more pleasant one but can appreciate your preference for a more modern property. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Travelers are raving about these Newport Beach hotels

Potomac, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have chosen this hotel for our stay mainly for the exceptional service that we get from the front desk staff. My husband and I travel a lot for leisure, and when our travels brings us to southern California we always pick Fairmont Newport. Hotel may be dated; but it is very welcoming and clean. Nightly turn down is great!... More 

Was this review helpful? Yes
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for your kind words about the hotel. As we pride ourselves on delivering excellent customer service, it's great to hear it is what bring you back. Thanks again and we look forward to welcoming you again in the near future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Valet parking(8)
  • Pool area(3)
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269 photos of this hotel

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Hotel & grounds (19)
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Management photos: Courtesy of the property manager

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Room/suite (22)
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Hotel & grounds (12)
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Dining (10)
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View from room (2)
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Other (9)
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