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All 17 Newport Beach hotels

Fairmont Newport Beach

4.0 of 5 Hotel   |   4500 MacArthur Boulevard, Newport Beach, CA 92660 (Formerly Sutton Place Hotel)
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Ranked #13 of 17 hotels in Newport Beach
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A recent review
3 of 5 stars reviewed 6 days ago
Weedge Santa Fe, New Mexico, USA
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756 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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English first
Santa Fe, New Mexico, USA
Contributor
12 reviews 12 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have had contact with the company before posting this and received an email that I also felt was not up to par. The hotel itself is pretty, the grounds nice , the valet staff friendly and fast and a central location. We checked in , dropped our bags in the room and went out. I am very sensitive to... More

Was this review helpful? Yes
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for commenting on your recent experience at the hotel. I'm very sorry to hear of the negative service you encountered. Guest satisfaction is our number one priority and clearly we failed to demonstrate that during your stay. I thank you for filling out our guest satisfaction survey and I've additionally forwarded your comments to our Director of Operations.... More

Ventura, California
Top Contributor
114 reviews 114 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

The bed and room were comfortable. But, we were unhappy about a few things. We booked through Priceline and were not told by them of the $30 per night charge for valet. That is the only way to park and we were not told when we checked in either. Upon entering our room we heard loud yapping from a dog... More

Was this review helpful? Yes
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you sharing your recent experience at the hotel. While I'm pleased you enjoyed your room, I'm sorry to hear of some of the other issues you experienced. I apologize that the parking charges were not clear during the booking process. I will definitely contact Priceline to ensure this is more clear. Thanks again for your feedback and we hope... More

North Hollywood, CA
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed over the weekend late August. Overall opinion is It was nice, nothing really bad, just nothing really good. Would I stay again, no because nothing was special. Front desk and concierge were friendly and fast. Priceline price was about 100 a night. For that we got 2 queen beds TV, DVD player, nice bathroom, desk and sitting chair. They... More

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FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for taking the time to comment on your recent stay with us. While we welcome all guest feedback, we are particularly pleased to hear from such a seasoned traveler as yourself. It sounds like you enjoyed yourself overall but didn't leave totally impressed with the property. I'm sorry to hear that and will share your feedback with the... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago

We are currently staying in this hotel and have had a HORRIBLE experience so far. I've stayed in a number of Fairmont's and this one shouldn't even have the right to call itself that. My husband and I were very concerned about staying here after reading the negative reviews, but we thought the people were just being too picky, boy... More

Was this review helpful? Yes 1
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

I'm very sorry to hear of your negative experience at the hotel. Hopefully you have been able to relay some of these concerns to management while you are still in house. I'm also sorry to hear of the condition of your room and your experience with the valet. If you would contact me at lucas.schumacher@fairmont.com I would greatly appreciate it.... More

Vancouver, WA
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

room size was very nice, but my wife and I noticed that we had dropped some chip fragments on the floor the first night, which were still on the floor when we checked out, four days later. obviously, probably not vacuumed during our stay. Additionally, the marble top on the desk was stained. we pointed that out to the front... More

Was this review helpful? Yes 1
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for taking the time to comment on your recent stay with us. While I'm pleased to hear you enjoyed your stay overall, I'm sorry you weren't totally satisfied. We aim to provide excellent value to all our guests and I'm sorry we fell short in your case. I'm pleased to hear you found the staff accommodating as we... More

washington, DC
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

i wanted to fall in love. the weather was great. i was there for a work event that would be mostly fun. the trip from the east was long but i was looking forward to the pleasures of a great hotel. but this is just a good one. why build a fancy marbled bathroom and then not have strong water... More

Was this review helpful? Yes
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for taking the time to comment on your recent stay with us. It sounds like while you did enjoy your stay overall, some of the amenities weren't quite up to your standards. I'm happy you enjoyed great weather during your stay and hopefully took advantage of our pool area. I can appreciate your preferences for some of the... More

Corona, California
Top Contributor
111 reviews 111 reviews
41 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean room ( and room was a little bit larger than most rooms )........ staff were super friendly ...... pool area and lobby areas were very nice and clean. Bed in room was great . The only drawback , was what some have said in other reviews .... the AC unit in the room , makes a lot of... More

Was this review helpful? Yes
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for taking the time to comment on your recent stay with us. It sounds like you enjoyed your time with us and would like to return. I'm pleased you found the staff friendly and enjoyed our pool area. Thanks again and we look forward to welcoming you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More

Santa Barbara
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Good hotel, great food but expensive food, pool is small and not clean, air conditioner not strong in rooms too hot. Full service hotel with good spa services. Room service is great. Very good conference facilities.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for commenting on your recent stay with us.I'm happy you found the hotel good and the food great, but sorry you found it expensive. I look forward to sharing your feedback with the staff and we hope to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More

Los Angeles, California
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very good hotel chain. Upscale but not too pricey. I had a "staycation" with some girlfriends here it was awesome. Super clean rooms with lots of offerings. It had a DVD player and a fridge. Perfect for a girls get-a-way weekend!

Was this review helpful? Yes
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you enjoyed your "staycation" with your girlfriends! Thank you and come join us again in the near future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More

Montreal, Quebec
1 review
3 of 5 stars Reviewed 3 weeks ago

Property is very clean but tired. We all found that the beds, including pull-out and roll away were extremely uncomfortable. Air conditioner in room is too noisy. We spent 5 nights and did not sleep very well. Do not recommend this hotel if noise is a problem.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontNewportBeach, Online Marketing Manager at Fairmont Newport Beach, responded to this review

Thank you for commenting on your recent stay with us. I'm sorry to hear the property wasn't up to your standards and particularly the beds. I can imagine the frustration that discomfort caused and for that I apologize. Thanks again for your feedback and please let me know if I can be of further assistance. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More

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Hotel Summarization (Beta)

What travelers say

  • Valet parking(11)
  • Very nice(8)
  • Pool area(3)

Additional Information about Fairmont Newport Beach

Address: 4500 MacArthur Boulevard, Newport Beach, CA 92660 (Formerly Sutton Place Hotel)
Location: United States > California > Orange County > Newport Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Newport Beach 4*
Reservation Options:
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Also Known As:
Fairmont Newport Beach Hotel Newport Beach
Newport Beach Fairmont

228 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Newport Beach #4 Green Hotel in Newport Beach #6 Luxury Hotel in Newport Beach #7 Spa Hotel in Newport Beach
Hotel Class
Official Description (provided by the hotel)
The Fairmont Newport Beach hotel in Southern California radiates a dramatic feel from both an architectural and design standpoint. Each and every aspect is designed to surround you in total 'O.C.' luxury. To complete the luxury hotel experience, the Fairmont Newport Beach hotel is thrilled to also offer its full-service urban Spa, Amadeus Spa & Salon. With more than 8,000 square feet of space, the Spa features eight decadent spa treatment rooms offering the finest in spa services and using only the finest in products and techniques. Prepare to be pampered like never before! Fairmont Newport Beach hotel welcomes you to the charm and allure of Southern California with its sun-drenched beaches, world-class shopping, and exciting nightlife! Fairmont Newport Beach hotel offers 440 luxury guest rooms, including 54 exquisite suites, most feature over-sized soaking tubs. Fairmont Newport Beach is also gaining favor as one of the most ideal locations for weddings. Of all the special moments of your life, there are very few that approach the importance of your wedding day. Having your wedding with us in beautiful Newport Beach means it will be filled with the class and elegance you've always dreamed of. All guests receive daily courtesy shuttle service to and from John Wayne Airport, Fashion Island, South Coast Plaza, The District and Balboa Island. For rental car information, please contact on-site Hertz Rent-a-Car. Fairmont Newport Beach offers wireless Internet access available in all of our meeting rooms, as well wireless high-speed Internet access in each guestroom. Year-round, guests can enjoy relaxing at the hotel's Palms Pool and Cabanas. The re-designed self-serviced Business Center accommodates the needs of its corporate guests. To best enjoy our Newport Beach, California hotel's amenities and the riches of Orange County, consider one of our many appealing packages available and maximize your visit to the OC. Complimentary "Green" Parking: Overnight guests who drive hybrid vehicles can enjoy free parking at the Fairmont Newport Beach. ... more   less 
Number of rooms
440

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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