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All 17 Newport Beach hotels

Extended Stay America - Orange County - John Wayne Airport

2.5 of 5 Hotel   |   4881 Birch Street, Newport Beach, CA 92660
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Ranked #15 of 17 Hotels in Newport Beach
A recent review
5 of 5 stars reviewed 1 week ago
Suzannepleshettehoey
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82 reviews from our community

Traveler rating
    19
    28
    14
    8
    13
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8
14
7
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is truly a home away from home experience. The staff there is super friendly and the location is great. Tiffany and Marisela always make this experience happen for me when I stay there. I have stayed at many hotels in the U.S. But this one holds true to it's mission.

Was this review helpful? Yes
Simi Valley, California
1 review
4 of 5 stars Reviewed 1 week ago

We book and stay at Extended Stay at Newport Beach almost every week. We find this hotel to be the best for our purposes. It's very handy near the airport, staff is very courteous, it's clean and the rooms are almost great room to sleep in. The beds and linen are clean, fridge is big, ample sets of lights. I... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that you find our accommodations to be convenient for your visits to the Orange County area and that you feel our staff is very courteous and our rooms are clean. The staff and I would like to thank you again for posting your review. We look... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The front desk was really friendly always with a smile and the room The staff always call me by my name I felt at home away from home if I visit California this hotel is where I'm going to stay. The manager Margarita was always available and vary attentive to my every need.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm thrilled that we achieved our goal of providing you a home away from home while visiting the Orange County area. It is so great to read that you received such great service. Thank you again for sharing your experience with us. We would... More 

California
1 review
2 of 5 stars Reviewed 4 weeks ago

The room was a motel 6 with an attached kitchen. On the first day of our stay they turned the water off from 9am to 3pm for repairs and offered us no compensation for being without a room that meets basic health standards (water and toliet). The quality of the sheets and towels was poor/scratchy. we had to get an... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for the condition of your room and linens. I also want to apologize again for the water being turned off during your stay; we do try to contact all of our pending reservations along with our in house... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice place to stay,cook for a short period of stay. I stayed in ESA for 3 months, staff was very patient,jolly and helpful. Rooms were very clean and comfortable. Everything was provided starting from iron to cooking wares. Bathroom were excellent. All in all value for money :-)

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for taking the time to write a review of your stay. I am pleased to here you enjoyed your stay with us. I truly appreciate your comments regarding our staff and amenities. It is great to read that you found our hotel to be a great value for a long stay. Thank you again for your review. We... More 

1 review
3 of 5 stars Reviewed December 15, 2014

My boyfriend and I stayed here after his birthday get-together for one night. The room was clean and comfortable. I had forgotten to request a no smoking room when I made the reservation. The front desk was very accommodating. I was surprised that we didnt hear any planes being so close yo the airport The only thing I wish was... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for taking the time to write a review of your stay. We are happy to read that we provided you with friendly and accommodating service; however, I do apologize that our dish delivery program did not meet your needs. I will work with my staff to ensure that we are delivering the requested kitchen items directly to our... More 

Las Vegas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2014

Staff was nice and helpful, room was clean, and facility was quiet. Interior felt refreshed and new. Great stay for the price in Orange County. Did not experience any of the issues presented in other negative reviews.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you so much for posting a review of our property. I am glad to read that your ro0om was clean, comfortable, and to your liking. It is great to know that our staff was friendly and helpful. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 11, 2014

You can stay in the hotel if you can compromise with 1) The dirtiest bed you can find in a hotel.. 2) A TV remote that doesn't work properly 3) stinking cigarette smell in the room.. 4) Stinking Bathroom. well, the location is a plus point. it is very close to Airport. I stayed in Room 429. I requested for... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for taking the time to write a review of your stay. I am so sorry to read that your room had cleanliness issues, that your TV remote wasn't working properly, and that my staff was unable to provide you with a non-smoking room per your original reservation. In response to your review, I will be working diligently with... More 

Round Rock, Texas
1 review
1 of 5 stars Reviewed December 11, 2014

When I checked in, there were transient looking people just hanging out in front of the hotel. Then in the lobby as I was checking in, there were 2 dogs (although in leashes) in the lobby, and 1 of the dogs urinated and the girl at the front desk (Marisa) did not say anything. The hallways have a really bad... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for the feedback about your stay at our hotel. The situation you described regarding the cleanliness issues and the poor service you received during your stay is unacceptable, and I sincerely apologize for your experience. In response to your review, I will be reviewing our cleanliness standards with my team to ensure that your experience is not repeated.... More 

Phoenix
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 4, 2014

From the outside this hotel looks quite nice, however dont judge the book by the cover. First the desk clerk had a cold and was wiping her nose multiple times with her hand then with the same hand took my credit card and drivers license and then handed me my room card. I had to sanitise everything she handed me... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for the feedback about your stay at our hotel. I am so disappointed that we failed to provide you a comfortable home away from home while you were visiting the Orange County area. I completely understand how you felt while dealing with our front desk clerk who had a cold and was not sanitizing her hands prior to... More 

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Additional Information about Extended Stay America - Orange County - John Wayne Airport

Address: 4881 Birch Street, Newport Beach, CA 92660
Phone Number:
Location: United States > California > Orange County > Newport Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orange County - John Wayne Airport 2.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Extended Stayamerica Orange County-John Wayne Airport Hotel Newport Beach
Extended Stay Newport Beach
Extended Stay America Newport Beach
Newport Beach Extended Stay

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