We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Orange County - John Wayne Airport

Hotel website
Hotel deals
4881 Birch Street, Newport Beach, CA 92660
Extended Stay America - Orange County - John Wayne Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #15 of 17 Hotels in Newport Beach
A recent review
5 of 5 stars reviewed 2 weeks ago
joseangelg269 Baton Rouge, Louisiana
Review This Hotel

87 reviews from our community

Traveler rating
    20
    29
    14
    8
    16
See reviews for
9
14
8
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (26)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (23)
All months
Baton Rouge, Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived earlier than allowed and were taken care of immediately and to our satisfaction. the staff was great and with a smile on their face the entire time. We needed some directions and to help us they even printed the maps. The room was as good as expected and the bed very comfortable. Will come back again in June!!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for your glowing review of our property. I'm thrilled that you found our staff accommodating and we were able to take care of your early check-in. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Riverside, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Upon arriving I, I was impressed with the recent renovation to the exterior of the building, but that is where the pleasant comments end. My reservation was for a non-smoking room, but they were completely sold out, and the staff was indifferent to my concerns. I was placed in a smoking room on the 4th floor, the elevator doors opened... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

The feedback provided in your review is much appreciated. The situation you described regarding your stay is truly regrettable. We are very sorry that we failed to provide you a home away from home while you were visiting the area. I am not sure how your reservation ended up as a smoking room, but rest assured I have discussed your... More 

Palm Desert, California
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Front desk unenthudiastic and condescending. Room dirty (especially bathroom and kitchen). Shower had a leaky shower head that shot water all over the bathroom and was never repaired. Up-charges for kitchen utensils and plates or bowls. No hotel employees on site between the hours of 12am and 7am.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The issues you experienced during your stay are completely unacceptable. I apologize that we failed at our mission to provide you with a home away from home experience while visiting the area. Please accept my sincere apologies regarding my front desk staff not providing... More 

Sacramento, California
1 review
1 of 5 stars Reviewed 4 weeks ago

Would not recommend this hotel: 1) nonsmoking room stank of cigarette smoke; had to keep the window open. 2) guests request dishes and utensils at the front desk, and take them the room (staff does not do that). 3) safety - I was out with a friend, my husband’s name is different than mine, and I had not notified the... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that we failed to provide you a clean comfortable home away from home while you were visiting the Orange County area. I discussed your comments with the team, and we will be retraining our staff to properly handle your security concerns as we should not be... More 

Fresno, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2015

We had to unexpected stay over in Newport Beach and struggled to find a descent priced room. Extended Stay was pleasant, well priced surprise. The team there, especially Russ helped us secure a vehicle we had and even put it right near the office and our room to keep an eye on it. Very nice experience:-) The only reason I... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Tina - It is so rewarding to read that you had a enjoyable stay with us. Thank you for your comments. I am so pleased to know that we were able to secure your vehicle in an area where you could keep an eye on it. I do apologize for the quality of the linen you received; we will work... More 

1 review
5 of 5 stars Reviewed January 16, 2015

This hotel is truly a home away from home experience. The staff there is super friendly and the location is great. Tiffany and Marisela always make this experience happen for me when I stay there. I have stayed at many hotels in the U.S. But this one holds true to it's mission.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for your grand review of our property. It's great to hear that both Tiffany and Marisela took care of you and that you found the location and cleanliness of the hotel were up to your expectations. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

Simi Valley, California
1 review
4 of 5 stars Reviewed January 14, 2015

We book and stay at Extended Stay at Newport Beach almost every week. We find this hotel to be the best for our purposes. It's very handy near the airport, staff is very courteous, it's clean and the rooms are almost great room to sleep in. The beds and linen are clean, fridge is big, ample sets of lights. I... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that you find our accommodations to be convenient for your visits to the Orange County area and that you feel our staff is very courteous and our rooms are clean. The staff and I would like to thank you again for posting your review. We look... More 

1 review
5 of 5 stars Reviewed January 5, 2015

The front desk was really friendly always with a smile and the room The staff always call me by my name I felt at home away from home if I visit California this hotel is where I'm going to stay. The manager Margarita was always available and vary attentive to my every need.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm thrilled that we achieved our goal of providing you a home away from home while visiting the Orange County area. It is so great to read that you received such great service. Thank you again for sharing your experience with us. We would... More 

California
1 review
2 of 5 stars Reviewed December 27, 2014

The room was a motel 6 with an attached kitchen. On the first day of our stay they turned the water off from 9am to 3pm for repairs and offered us no compensation for being without a room that meets basic health standards (water and toliet). The quality of the sheets and towels was poor/scratchy. we had to get an... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for the condition of your room and linens. I also want to apologize again for the water being turned off during your stay; we do try to contact all of our pending reservations along with our in house... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 24, 2014

Nice place to stay,cook for a short period of stay. I stayed in ESA for 3 months, staff was very patient,jolly and helpful. Rooms were very clean and comfortable. Everything was provided starting from iron to cooking wares. Bathroom were excellent. All in all value for money :-)

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - John Wayne Airport, responded to this review

Thank you for taking the time to write a review of your stay. I am pleased to here you enjoyed your stay with us. I truly appreciate your comments regarding our staff and amenities. It is great to read that you found our hotel to be a great value for a long stay. Thank you again for your review. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Room/suite (8)
Viewed
Bathroom (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Extended Stay America - Orange County - John Wayne Airport

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question