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The Resort at Pelican Hill

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22701 Pelican Hill Road South, Newport Beach, CA 92657
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The Resort at Pelican Hill
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The Resort at Pelican Hill
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963 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Resort at Pelican Hill
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Halifax, Canada
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 2, 2013

My wife an I spent a few days in Beverly Hills before driving up to Pelican Hill. Everthing was perfect. From the moment we walked in the room we thought "have we been upgraded?" The room was more than spacious, with a good size deck with two loungers in the sun. The property is expensive so there is some walking,... More 

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Ashland, Oregon
Top Contributor
72 reviews 72 reviews
50 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed March 1, 2013

Gorgeous architecture and layout, coupled with unrivaled views of the Pacific Ocean, this is our new favorite hotel on the West Coast. Impeccable service, beautiful rooms, there is nothing here that we could suggest improvement on. Loved every minute of our stay!

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 26, 2013

We stayed here in June 2012 for 4 nights. Our ocean view bungalow was nice and the pool was beautiful. We spent most of our time away from the hotel at Disney so you would think we shouldn't run into many issues. When we arrived we asked the front desk how much breakfast allowance we had for our bed and... More 

Was this review helpful? Yes 5
PelicanHillResort, General Manager at The Resort at Pelican Hill, responded to this review

Thank you for taking the time to post your feedback about your stay with us last summer. I’m delighted to read that you enjoyed your Bungalow and the pool, but I am disappointed that your service experience was less than perfect. Please know that I have followed up with the management teams of each department you mentioned to ensure that... More 

Grand Junction, Colorado
Contributor
17 reviews 17 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 25, 2013

The resort at Pelican Hill is a stunning property. It is exquisitely built and offers beautiful views from almost everywhere on the property. My husband and I stayed for Valentine's Day weekend and had a wonderful time. Our bungalow was private and lovely. The bathroom is spacious and the beds are extremely comfortable. We're not huge golfers so we were... More 

Was this review helpful? Yes 1
Washington D.C.
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 22, 2013

Physically, this is an absolutely beautiful place. The staff are wonderfully friendly also. However, the resort suffers from a serious lack of attention to detail. Some examples - we were presented with a welcome gift of a fruit plate. A very nice gesture, but it arrived at our room at 9:30pm, almost six hours after we checked in and shortly... More 

Was this review helpful? Yes 4
PelicanHillResort, General Manager at The Resort at Pelican Hill, responded to this review

Thank you for sharing your thoughts about your recent stay with us. While I’m delighted to read you enjoyed Resort accommodations and interaction with our gracious staff, I sincerely regret that the service you encountered during your visit fell short of your expectations and our goals. In consideration of your detailed feedback, I have personally followed up with the management... More 

Seattle, Washington
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 20, 2013

Finally, a resort that lives up to its promises, they deliver perfection on a silver platter. Everything about this resort is the best of the best. They beat out every other resort I have ever stayed at. The pool is one of a kind, tranquil and gorgeous; it sounds, feels and looks as if you are floating off into the... More 

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Weirton, West Virginia
1 review
5 of 5 stars Reviewed February 18, 2013

I stayed in a two bedroom villa from February 9 through February 15, 2013. The villa was extremely comfortable. The butler, Barry was very accommodating. The entire staff was excellent. I would not hesitate to go back. I also stayed in the Four Seasons Scottsdale and Ritz Carlton Palm Beach. Pelican Hill was the best out of the three. I... More 

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Orange County
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 18, 2013

I stayed here this past Saturday at a bungalow suite to celebrate my husbands birthday. We had the best resort experience ever. I don't know why anyone would give a rating less than 5 for this resort. Every thing you can think of of what you would expect of a 5 star resort they had. The thing that stood out... More 

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Minneapolis, Minnesota
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 18, 2013

Overall, I have always been a big fan of the Resort at Pelican Hill. The location is superb, amenities top-notch and rooms a nice retreat. The staff here are also tremendously helpful and nice. I just finished a stay here recently and was disappointed in my stay only because as I went to take a shower this morning, there was... More 

Was this review helpful? Yes 1
PelicanHillResort, General Manager at The Resort at Pelican Hill, responded to this review

Thank you for taking the time to share your feedback about your recent stay with us. I am disappointed to read that your experience was less than perfect, especially knowing that you have enjoyed visiting Pelican Hill so much in the past. It is our highest priority to deliver cleanliness throughout the Resort and I apologize for the unfortunate oversight... More 

San Antonio, Texas
Top Contributor
223 reviews 223 reviews
24 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed February 18, 2013

Wonderful hotel, Staff is A.T. The spa was great the bar looking over at the mountains was beautiful. Staff could not be nicer. This hotel better then the Ritz or Four Seasons. Spa was great clean and they knew what they where doing.

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Hotel Review Summarization

What travelers say

  • Golf course(22)
  • Ocean views(16)
  • Room service(12)
  • Bedroom villa(8)
  • Crystal cove(6)
  • Very good(4)
  • Pool area(3)
  • Very nice(3)
  • Top notch(3)
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Coliseum Pool (21)
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