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The Resort at Pelican Hill

Certificate of Excellence
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22701 Pelican Hill Road South, Newport Beach, CA 92657
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The Resort at Pelican Hill
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The Resort at Pelican Hill
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923 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Resort at Pelican Hill
See the most recent reviews
Vancouver, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 15, 2012

Spent 2 nights in a 3 bedroom villa and played both North and South golf courses. The Resort was quiet, understandable considering we were there during the week in early December. It's an immense place; you need a vehicle to get around the property. The North course was nice, but I much preferred the South course. More scenic, more character.... More 

Was this review helpful? Yes 2
Los Angeles, California
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 13, 2012

I went on my work retreat to this resort. My very generous boss takes our office staff and significant others on a vacation weekend each year and spoils us rotten. I am not complaining by ANY means, but we have had amazing opportunities to stay at the best of the best and this place didn't quite hit the mark for... More 

Was this review helpful? Yes 3
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 12, 2012

This hotel was really amazing...just for anyone wanting to stay there, it's not your typical hotel where you check-in at the lobby walk a few feet the elevator and there is your room. This place is not your average hotel experience...it's like living in a luxury gated community. The rooms are like oversized guest houses like 800 sq. feet...and this... More 

Was this review helpful? Yes 1
stanmore
Top Contributor
68 reviews 68 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 11, 2012

We recently enjoyed a five night stay at this gorgeous resort. We stayed in a bungalow which was absolutely amazing. The Coliseum pool was outstanding and the service everywhere was excellent. The only down side was the greeting we received upon arrival at the resort. The chief parking attendant was incredibly rude to us and asked how he could help... More 

Was this review helpful? Yes 1
Santa Ana
Top Contributor
132 reviews 132 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 10, 2012

The rooms at the Resort are unbelievable and very interesting. I have not stayed in a hotel where you are able to take a bath and then open the wooden shutters onto the bedroom. The area outside of your room is a perfect place to relax as well as have a few cocktails outside of your room. The breakfast buffet... More 

Was this review helpful? Yes 1
CT
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 27, 2012

Just got home yesterday. I was there for Thanksgiving weekend with family. The resort was beautiful, the staff was extremly helpful and kind to all the children ages 6-16 (loved our waiter at the Pelican Grill). Would stay there again but my 3 minor complaints are the shower head was really bad, the "butler" was never seen except at check-in... More 

Was this review helpful? Yes 1
Greenwich, Connecticut
1 review
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 22, 2012

Well, Pelican Hill may now be the #1 resort according to Conde Nast, but they have become more than complacent in their service. Butlers for every villa, whatever for? Ours was not seen nor heard from again once he'd taken his initial $30. tip. And we discovered shortly after he left that our mini bar in the premium kitchen had... More 

Was this review helpful? Yes 13
PelicanHillResort, General Manager at The Resort at Pelican Hill, responded to this review

Thank you for taking the time to share your thoughts about your recent visit. I sincerely regret that your experience with butler service, honor bar and dining was less than perfect. Rest assured, the circumstances you encountered are the exception, and not the rule. I have personally taken this opportunity to address your concerns with leaders in each of the... More 

Contributor
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 13, 2012

My husband and I were looking for a resort to celebrate a special occasion and birthday. We found Pelican Hill and couldn't have been happier. First, the "bungalows" are beautiful and feel very luxurious. Ours had a beautiful ocean view, two fireplaces and was almost as big as a modest size house. The service from the staff was exceptional, and... More 

Was this review helpful? Yes 1
San Francisco, California
Contributor
11 reviews 11 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 13, 2012

Our stay at Pelican Hill was beautiful. We arrived and after check-in, they show you how to drive to your villa. The room was gorgeous and the view is beautiful. You feel like you in Tuscany. The only bad thing in the room was the shower head, it was really bad with the worst water pressure ever. And no hand-held... More 

Was this review helpful? Yes 1
Chatham, New York
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 13, 2012

I just returned from four nights at the Pelican Hill Resort. I went to Newport Beach to visit family and was told that this would be a beautiful place to stay, right on the Pacific. Our spacious room with a large terrace hovered over lush greenery with a breathtaking view of the ocean. Everyone on the staff was helpful and... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Golf course(22)
  • Ocean views(16)
  • Room service(12)
  • Bedroom villa(8)
  • Crystal cove(6)
  • Very good(4)
  • Top notch(3)
  • Very nice(3)
  • Pool area(3)
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Room/suite (117)
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Bathroom (26)
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Amenities (49)
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Bungalow Guest Room (26)
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Bungalow Guest Room Suite (64)
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Camp Pelican Pool (3)
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Coliseum Pool (21)
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Four Bedroom Villa (98)
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Restaurants and Bars (40)
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The Hotel (24)
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Villa Pool (8)

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Room/suite (4)
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