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The Resort at Pelican Hill

5.0 of 5 22701 Pelican Hill Road South, Newport Beach, CA 92657
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Certificate of Excellence 2014
The Resort at Pelican Hill
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The Resort at Pelican Hill
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841 reviews from our community

Traveler rating
    599
    108
    70
    31
    33
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280
271
16
138
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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colorado
Contributor
12 reviews 12 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

We loved our stay. I was trying to understand what reviews meant by being a great place to stay as a family, and my husband and I understand now what an understatement great is. We stayed mid-week, booked through amex platinum and stayed in a bungalow suite. This is ideal for families in that both rooms of the suite were... More

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Miami, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this luxury property for several days and would recommend it to all my friends. The customer service is superb and all the staff is very friendly. There was an issue with the reservation and the General Manager helped us fix it right away. He offered us an early check in and we had a wonderful vacation. Nikolay... More

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Birmingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We are in the process of arranging a couple of weeks stay at Pelican Hill. Never have I had such an ordeal booking a hotel. They want full payment 30 days in advance. I can live with that but they also want reams of paperwork: lengthy contracts, card authorisation documents, a contract addendum because we added an extra night. This... More

Was this review helpful? Yes 4
PelicanHillResort, General Manager at The Resort at Pelican Hill, responded to this review

Annie, Thank you for taking the time to share your candid feedback. I understand your level of disappointment and apologize for the inconveniences you experienced. In following up with our reservations and sales managers, I understand that we worked closely with you to secure your reservations, both on the original reservation and the additional stay. Due to issues with your... More

San Francisco, California
Top Contributor
115 reviews 115 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago

We had come for a fun romantic getaway after hearing about "five star this and five star that" from different magazines and advertisements (Travel & Leisure, Trip Advisor). We were there in the middle of the week (Tues-Fri) and the hotel wasn't crowded or overly busy but we did see more people every day with Friday morning's breakfast being the... More

Was this review helpful? Yes 5
PelicanHillResort, General Manager at The Resort at Pelican Hill, responded to this review

Kelly, Thank you for taking the time to share your thoughts about your recent visit. I understand your disappointment regarding your Bungalow guestroom and the sports viewing options at the Coliseum Lounge, all of which caused your experience fall short of your expectations and certainly our goals. I have shared your feedback with management teams in each of the areas... More

Plantation, Florida
Top Contributor
93 reviews 93 reviews
11 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 5 wonderful days at The Resort at Pelican Hill and found it to be enchanting. Having visited many of the top resorts in Southern California, I found this to be our favorite. The swimming pool is spectacular, the largest round pool in the world we are told. The front of the house has staff are very skilled, professional... More

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Des Moines, Iowa
Top Contributor
73 reviews 73 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Back again for the 4th year in a row for business and can't think of a better place in the US. Pelican Hill is like being in Paradise! The room, the food, the staff, the facilities, the view - it's all amazing! If you can afford it, do it! You won't be sorry. The bungalows (rooms) are exquisite. Huge bathrooms... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had the opportunity to travel as a group for fund and business and we stayed at the Southern Section Villas (4bdrm and 3 bdrm) at the Resort at Pelican Hill, Newport Beach, CA. This resort hotel has rooms and a separate section for Villas. 4 bdrm / 4 ba. Two master suites with their own baths and two luxurious rooms... More

Was this review helpful? Yes 1
San Diego, California
Contributor
17 reviews 17 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely loved our experience here. We stayed in one of their villas with some friends for a girls stay-cation and absolutely loved it. The service was exceptional and the cabana at both pools was fabulous too. It was a great weekend away!

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dallas, texas
Contributor
13 reviews 13 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our king ocean-view room was huge with a modern California vibe and a soaring ceiling, gorgeous large marble bathroom with separate toilet, beautiful views off the patio with chaise loungers and luxurious linens on the supremely comfortable bed. The staff in the restaurants were friendly and accomodating, concierge staff was knowledgeable and helpful (although all we wanted to do was... More

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Manhattan Beach
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

An absolutely horrible place. The view may be magnificent, but the service is the worst I have ever received. My girlfriends and I stayed for my 45th birthday and spent a huge amount on a villa. We had reservations at the Spa. However, the restaurant on property was late with our lunch, so I called the spa and they told... More

Was this review helpful? Yes 6
PelicanHillResort, General Manager at The Resort at Pelican Hill, responded to this review

Thank you for sharing you feedback about your recent experience. I understand your level of disappointment and have personally followed up with the Villa and Spa managers about the concerns you have detailed here. It is my understanding that our Spa manager advised your party of the Spa arrival policy and later extended special courtesies in consideration of your circumstance.... More

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Hotel Summarization (Beta)

What travelers say

  • Golf course(24)
  • Ocean views(17)
  • Room service(13)
  • Bedroom villa(9)
  • Crystal cove(6)
  • Pool area(4)
  • Very good(4)
  • Top notch(3)
  • Very nice(3)
  • Business trip(3)

Additional Information about The Resort at Pelican Hill

Address: 22701 Pelican Hill Road South, Newport Beach, CA 92657
Phone Number:
Location: United States > California > Orange County > Newport Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Resort at Pelican Hill 5*
Number of rooms: 332
Reservation Options:
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Also Known As:
Pelican Hill Hotel Newport Beach
Hotel At Pelican Hill
At Pelican Hill Hotel

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Coliseum Pool (21)
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Four Bedroom Villa (98)
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