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The Resort at Pelican Hill

Certificate of Excellence
22701 Pelican Hill Road South, Newport Beach, CA 92657
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The Resort at Pelican Hill
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The Resort at Pelican Hill
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923 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bloomfield Hills, Michigan
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The standard rooms are more spacious than Montage. Love the Service and dinning, over sized pool is nice and spacious. PelicanHill offers the golf course instead of beach access compared to Montage although you still have beautiful ocean view.

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Newport Beach, California
1 review
1 of 5 stars Reviewed 3 days ago NEW

First of all I would like to start off by saying that I hate writing a bad review and would never do so unless the service was so terrible that it had to be noted. I went to high tea yesterday afternoon with a couple of girlfriends that had been wanting to try it out. We arrived at 2:30 for... More 

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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Wonderful resort. Our room was very large, well appointed, and clean. Our patio overlooked the ocean and the golf course. Everything was first class. During our trip we golfed, ate in the restaurants, used to work out facilities, and ate at catered business meals. The food was surprisingly good at the catered to business meals. The hotel has a wonderful... More 

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Carlsbad, California
Top Contributor
180 reviews 180 reviews
27 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I am going to stick mainly with the hotel and it's facilities. I will rate the restaurants under their own titles. The probable with this room is, apparently, that it has been unoccupied for some time. The shower was plugged up, with water reaching my ankles. The next night, the t.v. needed to be rebooted. Both times, the maintenance man... More 

Was this review helpful? Yes 1
Senior Contributor
40 reviews 40 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The setting is gorgeous, the rooms are outstanding, the food is great and the service is exceptional. The American Express Platinum card enabled us to get a free upgrade to a 2 bedroom suite which was stunning.

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Senior Contributor
30 reviews 30 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I've only been here with my boyfriend at the restaurant by the pool. The view was amazing. We arrived at the wrong location and the staff called a shuttle to transfer us to the pool restaurant and came a Mercedes Benz black SUV (I was surprised). The waiter Andrew was very friendly and nice and brought some hot water as... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Hands down the most amazing place we have ever stayed! Arrived at the end of our three week SoCal adventure for some luxury and were not disappointed! Upgraded to a 4 bedroom villa, Proseco and cheese on arrival, butler on call, housekeeping unpacked for us. The grounds and view are magnificent. The Villa lobby and pool is quiet but a... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

The rooms, both villas with bedrooms, and the ocean view bungalows have great view, high ceiling, spacious setting, huge bathrooms even great coffees. If you have children, they have A great pool overlooking the ocean, if you are a golfer, like we are, the courses here are breathtaking. Especially the north course has an ocean view almost every hole and... More 

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Boston, USA
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Tranquil, lovely grounds filled with olive trees and lavender. If you love Tuscany and the south of France you will love this. If you are active, it's a great walk to Crystal Cove park and beaches. Service is warm and quite good. Stunning hillside views and very comfortable bungalows that are well maintained. Only possible criticism is that they really... More 

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Wow. I am absolutely shocked but the horrible quality of service I received while at pelican hill this weekend. I arrived on Saturday after a long drive tired at 430PM just to find out my room wasn't ready which was supposed to be ready at 2pm. For $600 a night the room should be ready but instead of offering me... More 

Was this review helpful? Yes 5
PelicanHillResort, General Manager at The Resort at Pelican Hill, responded to this review

Fariba, Thank you for taking the time to share your candid feedback. I sincerely regret that you were disappointed in your experience and apologize for the delay in check-in time, due to the heightened demand over the busy weekend. Please know that our staff made every effort to expedite the cleaning and inspection of your accommodations. I have personally followed... More 

Hotel Review Summarization

What travelers say

  • Golf course(22)
  • Ocean views(16)
  • Room service(12)
  • Bedroom villa(8)
  • Crystal cove(6)
  • Very good(4)
  • Top notch(3)
  • Very nice(3)
  • Pool area(3)
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Hotel & grounds (69)
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Pool/beach area (55)
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Dining (21)
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Room/suite (117)
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View from room (15)
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Bathroom (26)
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Other (68)

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Amenities (49)
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Bungalow Guest Room (26)
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Bungalow Guest Room Suite (64)
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Camp Pelican Pool (3)
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Coliseum Pool (21)
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Four Bedroom Villa (98)
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Restaurants and Bars (40)
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The Hotel (24)
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Villa Pool (8)

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Hotel & grounds (10)
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Room/suite (4)
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Dining (5)
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Family/play areas (2)
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