This is one of the worst experiences my wife and I have had. The noise only stopped when my wife threatened the people that we were going to call the police. This was about 2:30 AM. No help from the hotel. They also never issued our 4:30 wake up call. I had asked the hotel help that the manager/owner call... more

As a frequent business traveller from the UK, I was keen to sample a genuine local hotel. I also wanted some fresh air and thinking space. This unassuming looking hotel is small, clean and in a terrific location. Newly refurbished, the rooms are smart and simple, designed for weekend vacations; the bed was one of the most comfortable I have... more

I had booked a room at the "Portofino" and showed up to find out that new owners had bought and completely rennovated it, including a new name "The Newport Beach Hotel." The hotel is right on the beach and the remodeling has transformed this quaint little place I have enjoyed for years into a luxory destination. Our room had the... more

We were walk-in guests to this hotel and were provided two room choices, a large room over looking the ocean or a larger room in the back with a $40 differential, views were more expensive. We enjoyed our location, the size of the room, and the comforts of the hotel and found the staff accommodating and friendly. The areas that... more

I found the Portofino Hotel a bit of a dump, not "quaint", "full of character" or "European". On the plus side, it was near the beach. That's about it. Our room had no windows, looked like it hadn't been decorated since 1952, was tiny and smelt. And we already changed rooms once. The bathroom was small and dirty. The staff... more

I just got back from my stay at the Portofino and found that the hotel had a great location. Although the rooms need a little work I was pleased to meet the new owner and to find they have plans to upgade the hotel over the winter. The new owner, who was a pleasent young man, understood customer service and... more

I reserved a room at this motel through Travel Now. When we got to the motel the peson behind the desk told me that there was no room in my name. I had to find a room for that night. When I got home from my vacation I found that I was still charged for the three nights I was... more

The staff is helpful and the rooms are comfortable and quaint. We have stayed here three or four times over the last year. Every visit has been enjoyable. This and the Doryman are the only on the beach hotels in Newport Beach. That is what really brings us back here, the beach location. We are five star Ritz Hotel types... more

We first went with the cheaper room, but when we arrived discovered it was interior and did not have an opening window. I forget to check this from time to time and I regret it. I like fresh air and climate control (there was no temperture control in the room that we could find). We asked for another room and... more