I have stayed at this establishment a number of times when in the east bay area, and the cleanliness and service has never disappointed. The only serious room problem was quickly and effectively dealt with. The property shows its age in some ways, but the upkeep and the service is very good, and the recent renovation is tasteful and comfortable. more

A good relaxing place to stay. The suites are clean and comfortable. The breakfast is very adequate, sufficient variety and enough uncrowded space at the tables to eat comfortably. Located about three blocks from freeway on/off ramps with businesses and malls close at hand. We are coming back on our next scheduled trip to the area in two months. more

Great staff - in every position that I encountered. Whether I had a request or a problem they handled it promptly and with a smile. more

I stay in Chase hotel Newark since 2004. I stayed for long period up 12 months as well as short periods 2 days. Very friendly staff, I feel like staying with a family. good service quick responce to requests, good location all amentied are included, The best thing I like the staff, the least thing, I can't find any. more

I was skeptical after reading some of the reviews on here but I was presently surprised when I arrived. From the person who picked me up at the airport, she was extremely friendly and helpful giving me information about the area, to the staff at the hotel, they were fantastic! The hotel itself, although older, is quite charming. The lobby... more

I've been coming here for years when I work in the area. I think it's a fantastic place! Two rooms, couch and chair, fully equipped kitchen, comfy bed. Always clean. I prefer upstairs because yes, heating/AC units are loud downstairs. Front desk folks and repairman are always friendly and go the extra mile. I'm amazed at the negativity of some... more

the heater is very loud, doesn't work efficiently (doesn't work well), and wakes you up when it shuts off. the plumbing is very loud as well, and when my upstairs neighbor turned on the faucet i was again awakened. there are a lot of permanent residents which lends a sketchiness to the grounds. some units are converted apartments, and if... more

From check-in to check-out, this was a great experience. The suite was complete with sitting area, full kitchen (including full-size refrigerator and dishwasher), king size bed, etc), two TVs and DVD player. The lobby includes a study/library/WIFI area (with free DVD rentals), business office, sitting area, breakfast area with buffet service. Substantial breakasts varied every morning and included items like... more

The best way to describe this is one of those HGTV shows about flipping that goes awry. The room looked nothing like the pictures. The nice black appliances and granite counters must exist in one room in the entire place. Our room is a mixture of different finishes and fixtures, all from the 70's. Thick coats of paint slopped on... more