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Chase Suite Hotel Newark

3.0 of 5
39150 Cedar Boulevard, Newark, CA 94560 (Formerly Woodfin Suites)
Hotel amenities
Ranked #7 of 10 hotels in Newark
3.5 of 5 stars 55 Reviews
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55 reviews from our community

    Trip type
Traveler rating
    17
    15
    8
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Date Rating
cupcakesbyjules
Rockford, Illinois
1 review
1 helpful vote
2 of 5 stars Reviewed December 4, 2011
1
person found this review helpful

Recently stayed at Chase suites with my husband who was in Fremont for business. Let me start with the things that were okay about the property. The rooms are well furnished with kitchen items to be able to cook if desired, the bed is comfortable and the bathroom products (lotion/shampoo) were very nice. Now for the rest, 1. the shuttle... More

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Tish D
Fremont, California
1 review
2 helpful votes
1 of 5 stars Reviewed November 14, 2011
2
people found this review helpful

I had a three-day pre-paid reservation at this hotel. Less that 24 hours before I was to arrive, I got an e-mail saying the reservation had been cancelled. When I called the hotel, they said they were overbooked. They took no responsibility for finding me another hotel in the area. I spoke to two different people, both of whom seemed... More

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frequenttravelelr
dominica
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed October 31, 2011
1
person found this review helpful

I stayed with my family in a 2-bed room, 2-bath suite for a week in the last week of August'2011. The price is very good. I spent what i would usually spend for a 1-bed room in a comparable hotel. The location is very good too. Close to the freeway sans the noice and many good restaurents around in a... More

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foxmooder
Bakersfield, California
Contributor
14 reviews
8 helpful votes
3 of 5 stars Reviewed October 5, 2011
1
person found this review helpful

We are currently staying in this hotel. We booked the two bedroom suites for a total of six nights. Good: 1. Comfortable living area and beds 2. Clean 3. Located in a nice safe location; very close by a mall, shops, stores, restaurants, and freeway 4. Free Breakfast 5. Friendly staff 6. Free Internet 7. Free parking Need Improvements: 1.... More

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S W
Los Angeles, California
1 review
1 helpful vote
3 of 5 stars Reviewed September 29, 2011
1
person found this review helpful

We recently stayed at Chase for a wedding we were attending nearby. We booked the 2-bedroom suite since we were traveling with a toddler who goes to sleep much earlier than me or my husband and the 2-bedroom was only $15 more a night than the 1-bedroom when we booked it. The suite was large and spacious, with an almost... More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
October 20, 2011

We really appreciate you giving us the opportunity to respond and apologize for the issues you experienced. Our goal is for every Guest to have a great experience during their stay and we obviously missed that mark. I was glad to read your positives comments about our spacious 2 bedroom suite, our breakfast been good and our staff in the... More

MrGallagh
Shingle Springs, California
1 review
1 of 5 stars Reviewed August 15, 2011

The room I received wasn't a suite but a small room with no refrigerator or kitchen. I was told it was because I booked on priceline. All customers should be treated the same, I will be sure to avoid this property in the future as the rooms aren't as advertised. More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
August 24, 2011

I had a chance to review the survey you recently completed. I am very sorry that you were disappointed during your stay. We have 148 suites & 16 standards rooms in our entire hotel. When you book thru another website you are bidding for Run of the house, meaning whatever room is available on the date of your arrival. When... More

RobertoCalifornia
California
Senior Reviewer
6 reviews
22 helpful votes
2 of 5 stars Reviewed August 11, 2011
2
people found this review helpful

I got my room through Priceline and was happy to see that I was staying at a "suite hotel." Usually that means a little more room, including a work desk and couch. I was disappointed, to say the least, when I checked into my room. It was dirty, run-down and very small. Dirty: I've never stayed in a hotel room... More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
August 24, 2011

Saying we are sorry just doesn’t seem to be enough. The room you were given needed lots of attention. I know that does not change your experience; but I hope that you can feel confident that we heard your concern and are definitely doing something about it. We have a variety of room types; but when booking thru another website... More

babyj13
Jamestown, Ca
2 reviews
1 helpful vote
5 of 5 stars Reviewed August 11, 2011

Clean, comfortable beds, quiet, great selection for breakfast. Shopping within walking distance. More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
August 23, 2011

Thank you for your recent stay with us, your feedback is truly appreciated! I'm very happy to hear you enjoyed our breakfast. We hope to see you again in near future and hope to make your next stay even greater! Millie Sustache,GM Chase Suite Hotel-Newark,CA More

dee2673
Upstate NY
Senior Contributor
37 reviews
71 helpful votes
3 of 5 stars Reviewed July 18, 2011

I stayed in this hotel with my sisters family in a 2 bedroom suite. It was pleasant and comfortable. I don't know why people seem to expect luxury in a budget hotel. Yes, it is showing some age...but there was plenty of hot water and towels, all the appliances worked and the bed was very comfortable. I wasn't particularly impressed... More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
August 23, 2011

Thank you for your feedback. We truly appreciate knowing that our guest’s have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again. Millie Sustache,GM Chase Suite Hotel-Newark,CA More

diane_plaga
Maryville, Tennessee
1 review
3 of 5 stars Reviewed July 13, 2011

The stay at Chase Hotel for me has mix feelings. Myself and sister stay in a two bedroom suite. The first thing the toliets wasn't working. They did get someone up to fix it. Things are falling apart, like sink, lamps, and the place need some work. The beds were very soft, but I did sleep good. Over all it... More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
August 23, 2011

I had a chance to review the survey that you recently completed. I was concerned to hear about your experience with our hotel. We strive to accommodate all of our guests and their needs, and I was disappointed to hear about the problems you encountered. I know that does not change your experience but I hope that you can feel... More

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Chase Suite Hotel Newark Also Known As

  • Chase Suite Newark
  • Newark Chase Suite Hotel
Address: 39150 Cedar Boulevard, Newark, CA 94560 (Formerly Woodfin Suites)

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Chase Suite Hotel Newark
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