I had a three-day pre-paid reservation at this hotel. Less that 24 hours before I was to arrive, I got an e-mail saying the reservation had been cancelled. When I called the hotel, they said they were overbooked. They took no responsibility for finding me another hotel in the area. I spoke to two different people, both of whom seemed... More

I stayed with my family in a 2-bed room, 2-bath suite for a week in the last week of August'2011. The price is very good. I spent what i would usually spend for a 1-bed room in a comparable hotel. The location is very good too. Close to the freeway sans the noice and many good restaurents around in a... More

We are currently staying in this hotel. We booked the two bedroom suites for a total of six nights. Good: 1. Comfortable living area and beds 2. Clean 3. Located in a nice safe location; very close by a mall, shops, stores, restaurants, and freeway 4. Free Breakfast 5. Friendly staff 6. Free Internet 7. Free parking Need Improvements: 1.... More

We recently stayed at Chase for a wedding we were attending nearby. We booked the 2-bedroom suite since we were traveling with a toddler who goes to sleep much earlier than me or my husband and the 2-bedroom was only $15 more a night than the 1-bedroom when we booked it. The suite was large and spacious, with an almost... More

The room I received wasn't a suite but a small room with no refrigerator or kitchen. I was told it was because I booked on priceline. All customers should be treated the same, I will be sure to avoid this property in the future as the rooms aren't as advertised. More

I got my room through Priceline and was happy to see that I was staying at a "suite hotel." Usually that means a little more room, including a work desk and couch. I was disappointed, to say the least, when I checked into my room. It was dirty, run-down and very small. Dirty: I've never stayed in a hotel room... More

Clean, comfortable beds, quiet, great selection for breakfast. Shopping within walking distance. More

I stayed in this hotel with my sisters family in a 2 bedroom suite. It was pleasant and comfortable. I don't know why people seem to expect luxury in a budget hotel. Yes, it is showing some age...but there was plenty of hot water and towels, all the appliances worked and the bed was very comfortable. I wasn't particularly impressed... More

The stay at Chase Hotel for me has mix feelings. Myself and sister stay in a two bedroom suite. The first thing the toliets wasn't working. They did get someone up to fix it. Things are falling apart, like sink, lamps, and the place need some work. The beds were very soft, but I did sleep good. Over all it... More