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DoubleTree by Hilton Newark-Fremont

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39900 Balentine Drive, Silicon Valley, Newark, CA 94560
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DoubleTree by Hilton Newark-Fremont
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DoubleTree by Hilton Newark-Fremont
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129 reviews from our community

Traveler rating
    52
    39
    18
    13
    7
See reviews for
32
20
5
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Top Contributor
152 reviews 152 reviews
92 hotel reviews
180 helpful votes 180 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Felt very unsafe (even as a man) at this location - lots of sketchy characters everywhere. High school party going on at property and checkin staff are untrained and inefficient. As a diamond ask for uograde and most importantly a quiet room away from elevator high floor given a room on the second floor overlooking the intersection of the highway... More 

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DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review

Dear kawoh, Thank you for taking the time to write your review. We appreciate your feedback and we’re extremely sorry to hear that you were unhappy with our property. Your feedback is incredibly important to us and we will take your comments into consideration as we continue to improve upon our on-property experience. Thank you again and thank you for... More 

Fremont, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I asked for a room away from roads and was given one that I could see freeway. Stayed 1 night and asked to witch rooms next morning. Offered another room next to road and they offered to find one by evening (left luggage at front desk). Although room was an upgrade, it overlooked intersection of 2 roads. Noise worse but... More 

Review collected in partnership with DoubleTree by Hilton

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DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review

Dear Richard P., Thank you for taking the time to write a review about your recent stay at our hotel and for being our guest. We really appreciate your feedback and we’re very sorry you were unhappy with the locations of the rooms that you were provided with. Guest feedback is incredibly important to us and we are taking your... More 

Aspen
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Double Tree Hotel in Fremont is a great Hotel as it is localized close to the SFO, Palo Alto as well as San Jose. The guest rooms are very clean and well taken care off. The Hotel staff is very friendly and goes out its way to be helpful. The breakfast buffet has lots of variety including fresh fruit,... More 

Review collected in partnership with DoubleTree by Hilton

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DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review

Dear Elke S., Thank you for your TripAdvisor review! On behalf of my General Manager and the entire DoubleTree by Hilton Newark-Fremont team , I would like to thank you for taking the time to write your review and for sharing your feedback. We are extremely happy to hear that you have enjoyed your stays with us and we thank... More 

Pembroke Pines, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel I would recommend with 4/5 stars. Staff excellent-Food very tasty-Fitness Center new equipment. Rooms kept very clean-Nice furnishings. Good location near shopping and restaurants. Chocolate Chips cookies always available.

Review collected in partnership with DoubleTree by Hilton

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DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review

Hello nita1939! On behalf of the entire team here, I would like to sincerely thank you for your great review! We are happy that you enjoyed your stay and our accommodations. Thank you for your kind words and thank you so much for being our guest! We hope to serve you again soon nita1939. Have a wonderful April! More 

Toronto, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel has very clean rooms and has nice amenities. It is located between 3 big shopping malls. One is a walking distance where you find find Burlington, Macy's, JC Penny, and more. The second one is 2 mins driving and it is called the "Automall", and the third is the Great Mall which is 10 mins driving. Access to... More 

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DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review

Dear Robart E., Hello and thank you very much for your TripAdvisor review! We are very happy to know that you enjoyed our accommodations and that our location was ideal for you. It was our pleasure to have you as our guest; thank you. We hope to serve you again soon Robart E. Thank you and have a great April! More 

Senior Contributor
43 reviews 43 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

30 minutes south of Oakland airport and a solid hour away from SFO. Newly updated and they did a nice job. The rooms don't feel like a time travel back to the 70's or 80's. Be wary the hotel books lots of tour buses and sometimes those from the Pacific rim are dealing with their jet lag but drinking it... More 

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DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review

Dear Todd J., Thank you very much for taking the time to write your review about your recent stay with us. We are pleased to hear that you enjoyed your overall stay with us and liked our newly renovated rooms. Thank you for being our guest. We would like to apologize for the noise and internet inconveniences that you experienced... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Will definitely come back. Make sure to look for Angelito. He is very accomodating and will make sure your stay is gonna be awesome! He went above and beyond his duty just to make sure that we felt at home.Big thumbs up!

Was this review helpful? Yes
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review

Hello joey052107! Thank you so much for your wonderful Tripadvisor review and very kind compliments and recognition for our Restaurant server, Angelito! We are happy to hear that Angelito took great care of you and provided you with above and beyond service. I will make sure to share this with his supervisors so that they can thank him and recognize... More 

Napa, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

When we arrive in the room. My wife wanted a cup of tea. We followed the instructions on the machine but noting happened. After 15 mins, of pushing buttons and shaking the machine. I called maintenance about it. I then notice that the plug to the outlets on the desk was not plugged into the wall. As a guest I... More 

Review collected in partnership with DoubleTree by Hilton

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DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review

Dear Albert W B, Thank you very much for taking the time to write your review and for sharing your feedback. We are extremely sorry for the inconvenience that you and your wife experienced with the coffee maker in your room. Our Maintenance and Housekeeping teams will follow up on this. They will make sure to double check all equipment... More 

Lemoore, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

the overall cost was ok but the condition was in repair at the time not one sign or any accommodations being made for the inconvenience that you had to make to get to your room.I would not recommend room looked like was thrown together and for not being a busy day very sad stay with kids.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review

Dear Edward P, Thank you very much for your review and for taking the time to share your comments. We sincerely apologize for any inconveniences that you experienced during your stay with us. Our Executive Team will review your comments carefully to ensure they are used to improve our guest's experience and stay. We do hope that you will give... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

I have enjoyed enjoyed staying at this hotel for bi-annual mini convention. At the convention rate this is a good deal. Clean neat quiet , friendly and efficient staff, the breakfast buffet while extensive and delicious is expensive at $17.00 plus Tip.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTreeNF, Manager at DoubleTree by Hilton Newark-Fremont, responded to this review

Dear John G, Thank you very much for your review and for being our guest again! We are happy that you enjoyed your stay with us. It was our pleasure to serve you. We'll see you next time John G. Thank you again! More 

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