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All 8 National City hotels

Holiday Inn Express South - National City

2.5 of 5 Hotel   |   1645 East Plaza Blvd, National City, CA 91950 (Formerly Comfort Inn)
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82%
Ranked #2 of 8 hotels in National City
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed April 24, 2014
93blazer National City, California
  • Reviews (118)
  • Photos (55)
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  • Room tips (21)
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118 people have reviewed this hotel

Traveler rating
    59
    33
    18
    3
    5
See reviews for
41
23
8
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Calabasas, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

I had to stay in this hotel only for its proximity to an event. I had 2 rooms, both had the same problems. Their bed frames have areas that are exposed with extreme "razor sharp" surfaces. On my 1st night as I was removing my slippers next to the bed, my foot rubbed gently next to the bed frame and... More

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New York City, New York
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Quite honestly I’m a bit conflicted about this hotel. I vacillate between poor and average, but had this trip been uneventful it may have been better. I had reserved a room with two beds. On arrival I was told that the only thing available was a king with a rollaway, and that they did not know if a proper room... More

Was this review helpful? Yes 1
SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear Rad1955, I would like to apologize about the poor experience you had during your stay with us recently. I know that you and I spoke several times during the course of your stay in regards to the room type issue. As I recall, you had booked through Hotels.com and as the screen printout from our system showed, the reservation... More

National City, California
1 review
4 of 5 stars Reviewed April 24, 2014

Obviously a lot of repeat customers - for good reason. If you're looking for a long-term stay, this is a good home away from home. Breakfast attendant Angelica asked me to write a review - she always has a nice smile for everyone in the morning!

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SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear 93blazer, Thank you for taking time to write your review of our hotel. Yes, we do have a good number of 'regulars' that stay with us for extended periods, weekly or several times a month. We're always happy to see them as well as our new guests! I have passed on your kind words about Angie - she's definitely... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 16, 2014

Stayed here for two nights with my family. Very clean and freshly decorated hotel. Spacious rooms. Very helpful and friendly staff. Complimentary breakfast. Very comfortable beds. Guest Laundry. Free parking and wifi.

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SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear Polly S, Thank you so much for your kind review of our hotel. Myself and the entire team are very pleased that you enjoyed your accommodations with us as well as our service and amenities. I'm very happy to pass on your review to everyone! I'm going to venture a guess that you were the family whose son played... More

Grand Anse, Grenada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 13, 2014

Just finished a six night stay at this property; the photos don't reflect how great this property is. Located a heartbeat from the I-805, and an easy hop to I-5, my wife and I chose this location as an economic alternative to an expensive downtown San Diego hotel during a conference. Brenda and Miriam were gems - we didn't have... More

Was this review helpful? Yes 2
SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear MDGilligan, Thank you so much for your review of our hotel! The entire team, especially Brenda and Mireille, who you mentioned, are very happy that you really enjoyed your stay. Our housekeeping and engineering team really do work hard to keep the property in tip top clean shape and we're glad that it shows through. Yes, our location makes... More

Layton, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2014

I've stayed at this hotel on a couple of occasions. The first time was amazing. Laura and Brenda at the front desk were very helpful and accommodating. They were great with suggestions on where to visit and sight-see as well as with restaurant suggestions. After my first experience there, I wanted to make sure to stay here if I was... More

Was this review helpful? Yes 1
SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear Stephan E, Thank you so much for your kind review of our hotel and team! I know that Brenda, Laura and Mireille all love being recognized for their terrific guest services. And yes, that Jolibee's is a pretty good spot. I'd never heard of them before coming here and definitely enjoy their food. Thanks again and we look forward... More

Edmonton, Canada
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 7, 2014

We were about an 11 minute drive from downtown San Diego. Rooms were clean and updated. Hotel was very clean and well maintained. Breakfast was good. Outdoor pool was heated and kids enjoyed it even at 18c and windy!! Parking was free, free wifi too. All in all, we were very pleased. It was a short drive to anywhere we... More

Was this review helpful? Yes 1
SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear Jamie B, Thank you so much for taking time to write you review of our hotel. The entire team is pleased that you found our hotel clean, comfortable, close to everything and have the right amenities for you and your family. I'm not surprised that your kids played in the pool. Sure, 18c is a bit cooler than we... More

National City, California
1 review
5 of 5 stars Reviewed March 23, 2014

My boyfriend is a truck driver and comes home every 28-45 days. We have stayed at many hotels in San Diego, some in parts of San Diego where you would expect the hotel and service would be 5-star and they weren't. This time when he came home, he booked at the Holiday Inn Express South in National City and MY... More

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SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear Wanda, The entire team here at the Holiday Inn Express San Diego South / National City are delighted to hear that you had a wonderful experience during your stay with us! Thank you so much for taking the time to write your review and we look forward to seeing you again on your next visit. Sincerely, Eric Loft, CHA... More

Guadalajara Metropolitan Area, Mexico
1 review
5 of 5 stars Reviewed March 20, 2014 via mobile

I must tell that I was surprised with this hotel. I was there with my wife last week to attend a festival, and all the staff were very nice. The hotel is new, and the rooms are big and comfortable. There is a Chinese restaurant next door, and a pancake house restaurant across the street with great food. The location... More

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SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear Victor Hugo, Thank you for taking the time to write your kind review of our hotel. We really appreciate you staying with us and love to hear that you had a fabulous stay during the National City Mariachi Festival. Brenda, Angie, Luis and the whole team look forward to seeing you for next year's festival! Sincerely, Eric Loft, CHA... More

Stockton, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014

Thank you to Laura and Luis !! I stay at this new hotel every time I travel to San Diego because the staff is always friendly, always smiling and always goes out of their way to please you. Laura and Luis are very knowledgeable about the area and can help you plan a day trip to see the sights you... More

Was this review helpful? Yes 1
SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear Lidia W, Thank you so much for taking the time to provide your feedback on our hotel. Laura, Luis and the rest of the team are very pleased that you thoroughly enjoyed your stay with us. We look forward to seeing you on your next visit to San Diego! Sincerely, Eric Loft, CHA General Manager More

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Additional Information about Holiday Inn Express South - National City

Address: 1645 East Plaza Blvd, National City, CA 91950 (Formerly Comfort Inn)
Phone Number:
Location: United States > California > National City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express South - National City 2.5*
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Also Known As:
Comfort Inn South Bay Hotel National City
Comfort Inn National City
National City Comfort Inn

55 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Experience the smoke-free Holiday Inn Express San Diego South – National City and enjoy our complete renovation that will “awe” you. We are conveniently located off I-805 and are within minutes from San Diego’s biggest attractions. We provide a complimentary hot breakfast buffet, free parking, business center, fitness room, an outdoor heated pool and whirlpool. A host of amenities such as plush new bedding, 37’ LCD television with cable channels, free wireless internet, refrigerator, and microwave. ... more   less 
Number of rooms
91

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