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All 8 National City hotels

Holiday Inn Express South - National City

2.5 of 5 Hotel   |   1645 East Plaza Blvd, National City, CA 91950 (Formerly Comfort Inn)
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Holiday Inn Express South - National City
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Ranked #2 of 8 Hotels in National City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
rockyviewmd calgary
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123 reviews from our community

Traveler rating
    62
    34
    19
    3
    5
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42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
calgary
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are visiting San Diego with car, this hotel is a value pick. It is not in a upscale community. But it is very close to highway. 15 mins to San Diego downtown. The hotel itself is clean, safe. Hot breakfast. We stayed there from Mar 23 to Mar 26,2014

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SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear Rockyviewmd, Thank you very much for your review of our hotel. We're very glad to hear you enjoyed your stay, found the hotel nice and clean and enjoyed the breakfast. We are also pleased that you found our location convenient with easy access to the various attractions of San Diego. If this winter gets too cold up there in... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great service, value, food, people and location! Greeted by friendly staff. Rooms were nice size and clean. Enjoyed the breakfast feast (pancakes, hot food, cereals, fruit an more). Nice location as it's in a quieter area and a short drive from attractions (Pier, baseball stadium, GaslampQuarter) and restaurants. I enjoyed my stay and I will continue use holiday on my... More

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SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear Candice_Y84, Thank you very much for your review of your stay with us. Myself and the entire team are really pleased that you enjoyed your room, our Express Start breakfast and location. We are also very happy to hear that you found the team friendly and helpful and that our location made us convenient to the attractions you wanted... More

Belfast, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Large spacious bedroom. Clean and comfortable. The staff were very helpful and breakfast was great. Only a 15 min drive from the Bay Area. We stayed here using reward points but would be happy to pay the rates. If we're ever in San Diego again we would definitely stay here.

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SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear ACElectronics, Thank you very much for your kind review of our hotel. Myself and the entire team are very happy to hear you enjoyed your stay with us. We're glad to hear that you found the rooms clean, spacious and comfortable, the breakfast good and that the staff was friendly and helpful. I'm pleased that our location was also... More

1 review
5 of 5 stars Reviewed 4 weeks ago

I originally made my reservation online. Upon arrival, the customer service rep (Brenda) greeted me and had my room ready. She was amazing and provided the most excellent service i have ever received from an establishment in this category. She also let me wait for my boyfriend to arrive cause I didn't have enough cash to cover the room and... More

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SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear JO, Thank you very much for your review of our hotel. I'm very happy to pass on to Brenda that you really enjoyed the service and friendliness she provided. I know she's going to be very happy to get such an awesome call out! Thanks again and we look forward to seeing you on your next visit to San... More

Huntington Beach, CA
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 18, 2014

Ok, I have to start by saying that I like staying at the Holiday Inn Express hotels because of their consistency from hotel to hotel. No, they're not all built exactly alike, but they do pretty much offer the same things: Clean rooms, comfy beds, cold AC and hot breakfast. If the pool and spa don't look too crowded, I... More

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SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear Jim S, Thank you for taking time out of your schedule to write your review of our hotel. I'm very sorry that we were not able to meet your expectations in some areas. I'm very pleased that you found the staff, cleanliness, beds and air conditioning very good. In regards to some of the issues you've mentioned, I certainly... More

Calabasas, California
Contributor
20 reviews 20 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 13, 2014

I had to stay in this hotel only for its proximity to an event. I had 2 rooms, both had the same problems. Their bed frames have areas that are exposed with extreme "razor sharp" surfaces. On my 1st night as I was removing my slippers next to the bed, my foot rubbed gently next to the bed frame and... More

Was this review helpful? Yes 1
SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear Grace2727, I would like to apologize for the issues you had during your stay with us. In regards to the issues with the bed frames, we have had this particular model of platform bed frame for a number of years, and yours is the first incident we've had reported to us of a problem with them. After the incident,... More

New York City, New York
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 26, 2014

Quite honestly I’m a bit conflicted about this hotel. I vacillate between poor and average, but had this trip been uneventful it may have been better. I had reserved a room with two beds. On arrival I was told that the only thing available was a king with a rollaway, and that they did not know if a proper room... More

Was this review helpful? Yes 1
SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear Rad1955, I would like to apologize about the poor experience you had during your stay with us recently. I know that you and I spoke several times during the course of your stay in regards to the room type issue. As I recall, you had booked through Hotels.com and as the screen printout from our system showed, the reservation... More

National City, California
1 review
4 of 5 stars Reviewed April 24, 2014

Obviously a lot of repeat customers - for good reason. If you're looking for a long-term stay, this is a good home away from home. Breakfast attendant Angelica asked me to write a review - she always has a nice smile for everyone in the morning!

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SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear 93blazer, Thank you for taking time to write your review of our hotel. Yes, we do have a good number of 'regulars' that stay with us for extended periods, weekly or several times a month. We're always happy to see them as well as our new guests! I have passed on your kind words about Angie - she's definitely... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 16, 2014

Stayed here for two nights with my family. Very clean and freshly decorated hotel. Spacious rooms. Very helpful and friendly staff. Complimentary breakfast. Very comfortable beds. Guest Laundry. Free parking and wifi.

Was this review helpful? Yes
SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear Polly S, Thank you so much for your kind review of our hotel. Myself and the entire team are very pleased that you enjoyed your accommodations with us as well as our service and amenities. I'm very happy to pass on your review to everyone! I'm going to venture a guess that you were the family whose son played... More

Grand Anse, Grenada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 13, 2014

Just finished a six night stay at this property; the photos don't reflect how great this property is. Located a heartbeat from the I-805, and an easy hop to I-5, my wife and I chose this location as an economic alternative to an expensive downtown San Diego hotel during a conference. Brenda and Miriam were gems - we didn't have... More

Was this review helpful? Yes 2
SDBolts619, General Manager at Holiday Inn Express South - National City, responded to this review

Dear MDGilligan, Thank you so much for your review of our hotel! The entire team, especially Brenda and Mireille, who you mentioned, are very happy that you really enjoyed your stay. Our housekeeping and engineering team really do work hard to keep the property in tip top clean shape and we're glad that it shows through. Yes, our location makes... More

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Additional Information about Holiday Inn Express South - National City

Address: 1645 East Plaza Blvd, National City, CA 91950 (Formerly Comfort Inn)
Phone Number:
Location: United States > California > National City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express South - National City 2.5*
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Also Known As:
Comfort Inn South Bay Hotel National City
Comfort Inn National City
National City Comfort Inn

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