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BEST WESTERN PLUS Marina Gateway Hotel

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800 Bay Marina Drive, National City, CA 91950
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BEST WESTERN PLUS Marina Gateway Hotel
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446 Reviews from our TripAdvisor Community

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Redlands, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

San Diego is a great place- to visit, for a short time. Everything's soooo overpriced, so this Best Western was a surprise. It's new and still shiney, so take that into consideration. The location isn't all that convenient as it's in National City, away from downtown S.D. But if your destination is around the port terminals or the Navy Yard... More 

Helpful?
Thank Mike H
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

This is a vacationers' worst nightmare, paying 5 days for 2 days stay, and hotel would deny responsibility, defraud the visitor and will not even refund. This is worst than being mugged. I booked a trip using Expedia, originally I have planned to stay 5 days, but decide to change it on the day I checked in. Hotel management said... More 

Helpful?
Thank Evan O
wheeling, wv
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed December 30, 2015

We stayed here three nights (25-28) over Christmas. PROS:The hotel was conveniently located right off of I-5, which was nice. The hotel was clean, parking was free, and the staff was friendly. The lobby and grounds were nice. There is also a decent restaurant next door. CONS: The walls and ceilings might as well have been a shower curtain. You... More 

Helpful?
1 Thank R-JT2005
Jeff M, Manager at BEST WESTERN PLUS Marina Gateway Hotel, responded to this review

Dear R-JT2005, We sincerely apologize for your experience at our property and we appreciate you providing us with feedback. We take great pride in being one of the top hotels in the San Diego area, and we want to apologize that your recent stay did not reflect this. As you can see from our previous reviews, an average stay is... More 

Fresno, Cali
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 28, 2015 via mobile

Ok stayed 4 nights nights @Best Western Plus from Dec 23-26th during the Christmas holidays. We really like it because... PROs: - Reasonable cost for what U get; got AAA rate (I think Gov rate n AAA rate we're the same) - Fairly new hotel n very clean throughout - FREE ample parking - Awesome excellent n great customer service;... More 

Helpful?
Thank bren777
Baltimore, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 21, 2015

THE HOTEL IS 100% better than the Best Western South Bay Inn that hotel is a dump and the rooms smell of urine, homeless people hanging around, poor custermer services, the manager is rude, the rooms looks nothing like photos on web site.

Review collected in partnership with Best Western

Helpful?
1 Thank albertha a
Calgary, Canada
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 19, 2015 via mobile

We had a pleasant stay at this BW- just off of I5 and easy to find in National City. Not a whole lot of restaurants to find, with the exception of the local Goodies that has a live band playing until 2300hrs - it's loud if you have a room that faces them, as we did. The staff did warn... More 

Helpful?
Thank Tat E
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 18, 2015 via mobile

the staff was very helpful, I stayed there for almost 4 months and met almost all staff, special thanks to the owner Edgar which was very friendly and I found this as a very good detail, that take very good care of hosts, and also front desk Albert. Will definitely stary there again. Affordable price and excellent rooms and installations.

Helpful?
1 Thank Oscar O
Hammond, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 16, 2015

Extremely friendly staff, very attentive, beautiful lobby and entrance, very inviting, clean hotel and rooms, comfortable bed, nice area, 24 hour fitness, close to good food and shopping, only 1o minutes from downtown San Diego

Review collected in partnership with Best Western

Helpful?
1 Thank Tracy H
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 12, 2015

The hotel is very big and it offers a 50% discount for the breakfast in the nearest cafe. The standard room is big, beds are comfortable, good for its price. Unfortunately it is located far away from the most touristic places and far from Coronado bridge. However if you are traveling by car, it should not be a problem.

Helpful?
Thank Anastasia Z
Honolulu, Hawaii
Level Contributor
100 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed December 12, 2015

It is a rather new hotel, away from the main city but easily drivable to everywhere. The only problem is that they don't do breakfast, they don't say they don't so you kinda think all best western does. They hide the fact about having no breakfast by not mentioning anything about it. It's ok if they don't serve breakfast but... More 

Helpful?
1 Thank asiatravler29
Jeff M, Manager at BEST WESTERN PLUS Marina Gateway Hotel, responded to this review

December 15, 2015 Dear asiatravler29, We appreciate the feedback you provided for our hotel. We are extremely sorry for the inconveniences you experienced during your recent stay with us. Our hotel does not serve a free continental breakfast. We do however, have a full service restaurant on property, Goodies Bar and Grill. They are open for breakfast, lunch and dinner... More 

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