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BEST WESTERN PLUS Marina Gateway Hotel

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800 Bay Marina Drive, National City, CA 91950
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BEST WESTERN PLUS Marina Gateway Hotel
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379 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW

Lovely staff, lovely hotel which was clean and the rooms were spacious and clean, the pool was nice also. The only complaints are that at night it can get noisy - don't stay in a room facing goodies as there is live music playing until late at night (also don't eat at goodies - it was disgusting!!!!)

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san diego, United States
5 of 5 stars Reviewed yesterday NEW

very nice décor and loved all the palm trees outside. pretty cool lobby too. large room & comfortable bed.. Goody's restaurant across the parking lot has live music on weekends .the staff was very helpful.

Review collected in partnership with Best Western

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Used this hotel for our family vacation for visiting San Diego attractions. Hotel is clean renovated and the pool is nice. Easy access to the I5 highway to most attractions. For value this hotel exceeds itself. Parking is free and the Mexican border is about 15 minutes away.

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Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel in July. This is a very modern and clean hotel. Rooms are very comfortable. Staff is very friendly. hotel. You will enjoy your stay. The only thing is they do not offer free breakfast. Thanks best western.

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Montreal, Canada
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is excellent. Everything looks brand new. The room was quite big. The bed was very comfortable, but not the pillows. There was a complimentary microwave, fridge and coffee machine in the room. The employees were really heplful and nice. The pool and the jacuzzi were nice and clean. The hotel is located in National City near the Naval... More 

Was this review helpful? Yes 1
Richmond, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

If you book via 3 party eg Expedia; all extra request are denied. Expected more from this hotel. The manager is not as friendly but most staff ok. House cleaning will always foget to give enough towels for guest. Swimming pool towel is minimal to none. Room sink slow drain and did not repair. Heating and A/C not consistant too... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

An absolutely horrible experience with this hotel. I booked a trip for the 4th of July with my family at this hotel a little over a month in advance through travelocity. I called the hotel one day prior to my arrival to inquire about the location, and was told by a front desk agent that my reservation was cancelled. What?!... More 

Was this review helpful? Yes 3
Jeff M, Manager at BEST WESTERN PLUS Marina Gateway Hotel, responded to this review

July 22, 2015 Dear Valued Guest, We sincerely apologize for your experience with your hotel reservation and we appreciate you providing us with feedback. We take great pride in being one of the top hotels in the San Diego area, and I want to personally apologize that your recent experience did not reflect this. Prior to your arrival, your reservation... More 

Arlington, Texas
Level Contributor
262 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The red carpet is rolled out before you even get inside. When you walk in the lobby it is very welcoming. It's very clean, bright and the service is great. Our room was a 2 queen, the bathroom was a decent size and sparkling clean. There was plenty of drawer space, a mini fridge, microwave, and coffee maker. The pool... More 

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Phoenix, Arizona
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My baby and I tagged along with my parents to visit my sister who was at the Naval base nearby during Mother's Day weekend. The room was clean and updated. The staff were attentive and friendly. We did not have any problems with noise nor did I feel unsafe here. Rooms had all the things I felt like should be... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

This is our second visit to this hotel, we visited first in 2013 and back now in 2015, service and facilities are great, hotel is not in the center of everything but access in and out is very convenient and quick. The only issue we experienced this last trip was the corridor and upper floor noise, you can hear every... More 

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