Very nice staff, although it was slightly annoying to receive directions verbally only and not have them written down on a MAP. Breakfast was excellent. The room was spacious and the bed reasonably comfortable but there were spots on the bedspread. The bathroom was OK. Our room, on the first floor, was on the same level as the parking outside... more

From the clean rooms, to the great breakfast, to one of the best run small inns I've every had the pleasure to stay at. This great little family run inn is the place to stay if your travel plans take you to Napa. With everything overpriced and overhyped in Napa it's great to have a place like this to just... more

I combined a business trip at the City of American Canyon with the pleasure of staying in the small town of Napa. I didn’t get there until around 8:00 PM. In the lobby I found a delicious warm Apple Cider/Cinnamon drink and a helpful person at the desk. The lobby and in fact the whole place had a cozy “bed... more

My husband & I were in Napa for our 10th wedding anniversary! I read the reviews on TripAdvisor for a place to stay and this is the one we picked. We were not disappointed! It is so quaint and wonderful. We got a room upgrade and it was so nice. We had a little sitting area, fireplace, bed and bathroom... more

We stayed at the Best Western Elm House Inn from a Saturday to Tuesday while we were visiting Napa Valley. As other reviewers have noted, this hotel is on the smaller side and has a B&B feel. The location was convenient to downtown Napa, Hwy 29, and some outlet shopping (right across the street). We were greeted by the innkeeper... more

My husband and I chose this hotel because of the Trip Advisor reviews, and it didn't disappoint. The staff was so friendly and accomodating; they helped us with everything from a good running route to restaurant reservations. The room we had was very big, bright, and comfortable, and the breakfast was superb. They had waffles, oatmeal, yogurt parfaits, fresh baked... more

My husband and I stayed at the Elm House Inn for two nights. We absolutely loved it. We have not ever stayed in a bed and breakfast before, and we were pleasantly surprised by this hotel. The Inn Keepers are what made the stay go from good to excellent though. They REALLY CARE about their guests. They are happy to... more

I didn't feel quite the same level of "love" that most reviewers on this site did. The inn is fine and comfortable, and service (for the most part) was exceptionally friendly and helpful). Our room was fairly spacious, but could definitely use some updating and "cutening up". Bed was okay. There were some little things that irritated me...the door to... more

I can't talk enough about the wonderful hosts of the Inn. They helped with recommendations, they made wonderful snacks and an incredible breakfast in the morning. They were SO friendly and welcoming. The Inn isn't anything like a Best Western. It's like a bed & breakfast with more modern amenities. The room was nice, we were on the second floor... more