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All 27 Napa hotels

Napa Valley Marriott Hotel & Spa

3.5 of 5 Hotel   |   3425 Solano Avenue, Napa, CA 94558
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Ranked #16 of 27 Hotels in Napa
A recent review
5 of 5 stars reviewed 3 days ago
Berkshire-Stan Pittsfield, Massachusetts
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882 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsfield, Massachusetts
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I spent 2 days at the Napa Valley Marriot for our 26th anniversary. I cannot thank the staff there enough for making our stay such a memorable experience. The staff was very accommodating and helpful when it came to planning our days and restaurants. They even left us a little something in our room for our anniversary.... More

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Las Vegas, Nevada
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were in town for the Frys.com Golf Tournament. This was just under a month after the catastrophic earthquake. Our room was on the second floor across from the Spa building. It was nice and quiet. The only visible vestige of the earthquake was some pipes outside going to the roof. The concierge lounge had great food in the evenings.... More

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California
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I liked the location and their executive lounge. They had music playing in the courtyard between 5 and 7 with free drinks. Rooms were spacious and comfortable. Food in the lounge was really good. I will recommend.

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Returned for another stay at the Marriott Napa Valley Hotel and Spa and it is safe to say it is my last. Contacted the hotel a day prior to visit to check on early check in. Arrived at the hotel and the desk agent said she was not sure when it would be ready so that I should leave and... More

Was this review helpful? Yes 1
Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I found nothing special about this property and average in every way. Hotel was clean and room had a nice bed, but it does not feel like it has much character. As a Platinum Premier perhaps I was just expecting a better room than where I was placed and that tainted my opinion.

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Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Dolcean, . Thank you for taking the time to provide your review on Tripadvisor. I am very sorry to hear your stay did not live up to your expectations. Please know it is our goal to consistently exceed our guests expectations and we clearly did not do that. We are very sorry to hear of your experience and would... More

Wynnewood, Pennsylvania
Senior Contributor
24 reviews 24 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have always enjoyed Marriott hotels, and we found the Marriott Napa Valley Hotel and Spa to be the perfect place to stay when visiting Napa Valley. We were meeting four other couples for a wine tasting vacation. The hotel set-up is ideal for such a trip. There is an expansive lobby area with an open restaurant that serves delicious... More

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Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Jim D, Thank you so much for your great review. We are thrilled that you had such a great overall experience and can't wait to welcome you back to the hotel in the near future. Please know that I have shared your comments with our team, and thank you again for staying with us! Amber B More

Medfield, Massachusetts
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I went to this resort with the sole intention of going on wine country tours. We were trying to cram a lot into a little amount of time. The little time we did spent at the hotel was comfortable. All of the staff, from front desk to service and concierge was very friendly and accommodating. Roxan, our... More

Was this review helpful? Yes 1
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear KenDev_02052 Thank you for your kind review, we are extremely happy you enjoyed your stay. It is great to hear that Roxan our wonderful Concierge was of assistance during your time with us. We look forward to your return visit. Well Wishes, Amber B Guest Experience Manager More

Denver
Top Contributor
54 reviews 54 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I stayed here as a get away long weekend and I can not say that I could have been more disappointed. First and foremost, the staff seemed less than enthusiastic that we were there and acted like we were an inconvenience more than a customer. Cold, not friendly and did not make us feel welcome at all.... More

Was this review helpful? Yes 1
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Buffalo_Brad, Thank you for taking the time to express your frustration with the service or lack thereof that you encountered during your stay. Our entire team sincerely apologizes that you had such an unfortunate experience. I know that if I were in your shoes I would be just as disappointed. We have shared your review with our entire team... More

USA
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am currently in this hotel and as my husband is a Platinum Elite member we have much to compare it to. I was planning to upgrade to a suite, however, non were available, but we were told we were upgraded to a nicer room. I am only assuming if this is one of the nicer rooms this is really... More

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Amber B, Guest Experience Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Vacationauthority Thank you for taking the time to provide us with feedback. I will share your comments with our team as your review is important to us. More

Washington DC, District of Columbia, USA
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

We upgraded to consierge level - it was a worthless extra - nothing near except freeway to leave. Earthquake forced us to change plans as Hyatt was still closed. Everything was below what was expected and not to Marriot standards.

Was this review helpful? Yes
Amber B, Guest Experience Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Carol W Thank you for taking the time to provide us with your feedback. I will share with the team your comments and hope you will give us another chance. More

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Additional Information about Napa Valley Marriott Hotel & Spa

Address: 3425 Solano Avenue, Napa, CA 94558
Location: United States > California > Napa Valley > Napa
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Napa Valley Marriott Hotel & Spa 3.5*
Number of rooms: 275
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Also Known As:
Napa Valley Marriott Hotel And Spa
Napa Valley Marriott Hotel Napa
Marriott Napa
Napa Marriott
Napa Valley Marriott Hotel & Spa CA

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