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Napa Valley Marriott Hotel & Spa

3.5 of 5 3425 Solano Avenue, Napa, CA 94558
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Napa Valley Marriott Hotel & Spa
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Napa Valley Marriott Hotel & Spa
Napa Valley Marriott Hotel & Spa
Napa Valley Marriott Hotel & Spa
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890 reviews from our community

Traveler rating
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    148
    46
    19
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was your average Marriott. The common space, bar/restaurant, pool, fire pits area was updated and lively. Shuttle service runs til midnight-can take you to downtown Napa. Rooms were nothing fancy.

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Tempe
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Given the Marriott brand name and room pricing, I expected a nicely remodeled hotel and reasonable hotel for my business trip. I was pleasantly surprised and hopeful when I walked into the well done and modern lobby. However, that was quickly dashed upon entering the room. The ceiling still has popcorn on the ceilings, and the furniture is old and... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Went to Nappa for a trip celebrating birthday's and an anniversary. We had such an amazing experience as we were greeted with smiles from all staff with motivated personalities! Rooms were very comfortable and very clean!! Highly recommend this 5 star plus hotel to anyone wanting to have a relaxing and enjoyable stay!

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Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear IslandRN Thank you for your glowing review and recommendation! We appreciate your loyalty to Marriott and choosing to stay with Napa Valley Marriott Hotel and Spa. It was such a pleasure to hear you enjoyed all aspects of our hotel and service. We are so glad we could provide a memorable Napa Valley experience for you and your spouse.... More

Atlanta, Georgia
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After reading some mixed reviews on this property, I was very pleasantly surprised to find a very nice, update hotel with an excellent staff, particularly the concierge. We used Marriott points for our stay and had access to the concierge lounge. The breakfast and appetizers offered in the evening were excellent, very high quality food. The hotel offered an evening... More

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Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear AtlantaKelly, Thank you for your review of our hotel. We are delighted you enjoyed your overall stay with us. As mentioned, we do charge for internet access in our guestrooms, however we do offer WIFI complimentary for our guests in our lobby and public areas. Thank you for sharing your feedback regarding your visit and we hope to welcome... More

Charlevoix
1 review
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Napa Valley Marriott Hotel and Spa to celebrate our daughter's birthday. The staff was very helpful and made the stay particularly enjoyable. A special shout out to "A V" in the bar/outside courtyard seating area (perhaps the best part of the Hotel); Kelsey at the front desk; and Anthony O'Hara (bellman). Amber, the guest relationship manager,... More

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Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Mr. MichaelANedelman, Thank you so much for your review, we are thrilled you enjoyed your stay with us. Anthony, AV and Kelsey are wonderful hosts for our hotel, and we are delighted they made your experience a memorable one. We appreciate both positive and constructive feedback as we use it as a tool for improvement. I met you personally... More

Sonora, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I stay over 300 nights per year in Marriott's and was surprised by the low value of this property . This is a pricy place to stay 500 per and it looks like a converted Courtyard . The staff is very nice and try hard . I think that it is just very poorly managed . No sodas in the... More

Was this review helpful? Yes 1
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Jeff W, Thank you for your candid feedback. We apologize that your recent stay did not meet your expectations. We clearly missed the mark in your guestroom experience, and culinary options. We appreciate your feedback as it is used to further improve our facilities and service. We do hope that you will return in the future, so that we... More

Ashburn, Virginia, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I took my wife to Napa for the first time to celebrate our 14th anniversary. We stayed at the Napa Valley Marriott Hotel and Spa, and we were treated like royalty. The staff was extremely friendly everywhere we went, but the most impressive person was Laura Rickard, our concierge. I reached out to Laura a few weeks before the trip.... More

Was this review helpful? Yes 2
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Geoff R, Thank you so much for the fantastic review!! We have a wonderful concierge team and Laura is definitely a huge part of our hotels overall success. Our spa is famous for providing calm and relaxation through various different services such as the Oxygen facial or the Deep tissue Massage and Julie is one of the Best massage... More

Halifax
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We booked this hotel as a group of four to celebrate my sister's birthday. Double beds are a little cosy for 2 people. When we mentioned this to the front desk and inquired about the possibility of a cot, they were rather rude in denying that request. This hotel is advertised as a high end hotel, and when considering the... More

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Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Mr. D S, We appreciate your honest feedback, as it allows us to uphold and maintain the guest experience. We are disappointed to hear that the front desk staff did not deliver the best customer service that we are known so well for. Unfortunately, we were unable to meet your request for an additional bed due to the strict... More

Pittsfield, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I spent 2 days at the Napa Valley Marriot for our 26th anniversary. I cannot thank the staff there enough for making our stay such a memorable experience. The staff was very accommodating and helpful when it came to planning our days and restaurants. They even left us a little something in our room for our anniversary.... More

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Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear, Berkshire-Stan, Thank you for choosing to spend such an important life event with us. We enjoy celebrating our guest and making their special stay memorable. I am happy to hear that you and your wife enjoyed your pool view room with private patio which created a relaxing experience. We look forward to your future visit and thank you again... More

Las Vegas, Nevada
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in town for the Frys.com Golf Tournament. This was just under a month after the catastrophic earthquake. Our room was on the second floor across from the Spa building. It was nice and quiet. The only visible vestige of the earthquake was some pipes outside going to the roof. The concierge lounge had great food in the evenings.... More

Was this review helpful? Yes
Amber B, Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Lawfox, How exciting it is to hear that you had the opportunity to venture out into our organic chef's garden. We pride ourselves with being able to plant, nurture and pick the very best ingredients for our valued guest. We are thrilled to have surprised you with our Towel Sailboat as the unexpected things make us smile the most.... More

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Additional Information about Napa Valley Marriott Hotel & Spa

Address: 3425 Solano Avenue, Napa, CA 94558
Location: United States > California > Napa Valley > Napa
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Napa Valley Marriott Hotel & Spa 3.5*
Number of rooms: 275
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Also Known As:
Napa Valley Marriott Hotel And Spa
Napa Valley Marriott Hotel Napa
Marriott Napa
Napa Marriott
Napa Valley Marriott Hotel & Spa CA

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