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Napa Valley Hotel & Suites

853 Coombs Street, Napa, CA 94559
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Napa Valley Hotel & Suites
Best prices for: 1 room 1 guest
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Ranked #26 of 27 Hotels in Napa
A recent review
5 of 5 stars reviewed 3 days ago
Challenger22 Fair Oaks, California
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176 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fair Oaks, California
5 of 5 stars Reviewed 3 days ago NEW

A hidden gem in the center of Napa. The manager, Gary, is a prime example of outstanding customer service and dedication to travelers. You are greeted with a smile and a welcoming atmosphere of genuine interest in making your stay at his hotel the best you can experience for the right price. Within waking distance of numerous wine tasting rooms,... More 

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San Jose, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I were there for a jazz festival at a winery. We wanted to do a little wine tasting before the concert. This hotel is in the perfect location (down town Napa) In Walking distance to a lot of winery's, shopping, restraunts and clubs and Bars. Room was clean and quiet. The staff was very friendly. Especially Gary... More 

Was this review helpful? Yes 2
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m glad our great staff was able to go beyond the expected to make your experience at our well-located and affordable hotel better than you were expecting. Our goal is always to exceed guest expectation. When you need us again in the future, you can count on us to be here for you. Sincerely,... More 

Olathe, Kansas
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 30, 2015

We wanted to stay in downtown Napa, and most places were already booked. We were happy to be here for the location, and it is a good value for the price, but don't expect anything great. The bed and bathroom were fine. They don't have a lot of parking, but we were able to park on the street very close... More 

Was this review helpful? Yes 1
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you so much for commenting. I apologize that you found an unusual smell in your room, something that’s doesn’t happen often here. I hope you won’t let that small one-time issue keep you from choosing our clean and comfortable hotel again. We take pride in being the best value in the Napa Valley area. Sincerely, Hotel Manager More 

Orange County
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 10, 2015

The hotel is centrally located to many walking distance attractions, including restaurant’s, bar’s, concert hall, movie theatre, the river and plenty of shopping. This is why we stay here. The staff is also very friendly and accommodating. The hotel and the rooms are basic, not cheap not fancy.

Was this review helpful? Yes 2
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thanks for your kind words about our affordable and comfortable hotel located right where you want to be in the Napa area. I’m very pleased that my staff always does a good job for you. We take real pride in this hotel and in providing the best experience in the area, and I’m glad we’re meeting our goals.... More 

London, United Kingdom
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed April 27, 2015

Booked for 2 nights. Great location in downtown Napa. A good base to explore the rest of Napa Valley. Positives + Nice, basic room + Free parking + Centrally located in downtown Napa + Friendly reception staff Negatives Can't think of any. Expect a standard 3-star quality motel/inn and you will not be disappointed.

Was this review helpful? Yes
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a pleasant stay. We look forward to... More 

Windsor, California
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 19, 2015 via mobile

Excellent location to visit town of Napa. Very convenient if you are going to the Uptown Theater. You can walk to all the riverfront locations from here. You could walk to the Wine Train if you are a good walker. Basic room with all you need but nothing fancy. Neat and well-maintained. Office staff is friendly and helpful. Pillows were... More 

Was this review helpful? Yes
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, I’m so pleased that you we offered just what you needed. Thanks for commenting. We take pride in our great location and clean, comfortable hotel. I hope you will make us your first choice every time you come to Napa. We’ll be here for you when you need us again. Sincerely, Hotel Manager More 

1 review
5 of 5 stars Reviewed March 21, 2015

We enjoyed our stay for Valentine's Day. The room was very nice (the suite above the office) and we were overall impressed with the service and quality. Decent price, too. Next time we go to Napa we will definitely stay here again.

Was this review helpful? Yes
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you so much for your kind words. I’m glad you’ll be staying with us again, and I’m glad we could provide you a great experience. We take pride in our hotel and in our staff. I hope you can visit us again soon for great prices, great rooms, great amenities and great people. We look forward to... More 

Montgomery Creek, Ca
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 31, 2015

Not as described when reserving online. I reserved their King Jacuzzi suite on the third floor. When we saw and smelt the room we knew that the online site had scammed us. The Jacuzzi was a small bath tub with 4 jets, barely big enough for me 5'8 and 140lbs to get in, more less my husband. The tub was... More 

Was this review helpful? Yes 2
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Travelers are raving about these Napa hotels

031397
Level Contributor
149 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 stars Reviewed January 22, 2015

I booked 5 rooms for my husbands 50th birthday celebration with friends. Each room was put in the individuals name. Upon check in, the girl at the counter took the guests charge card (debit) to make a copy and secure incidentals. Unfortunately, they charged my card for all the rooms! (My husband checked our bill 1 week later.) I called... More 

Was this review helpful? Yes 2
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you for your comments. I’m sorry that your room wasn’t to your liking and that you experienced a billing error. I’m glad to hear that the billing issue has been corrected, but please feel free to contact us directly if any issue remains unresolved. We take pride in providing a great guest experience and clearly let you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 28, 2014

Not great for how expensive. We didn't have our third night planned so it's our own fault. Smells terrible And there are hairs from other customers in the bathroom:( the girl at the front desk was very nice and this has no reflection on service, just rooms. No parking either. Don't stay if you can afford a $200 night elsehere.

Was this review helpful? Yes 2
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you for commenting. I’m pleased that you experienced great service at our hotel, but I apologize that some housekeeping and other issues were detractors in your stay with us. We take pride in providing the best value in the area and satisfying our guests. I regret that we couldn’t completely satisfy you and hope you’ll give us... More 

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