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Napa Valley Hotel & Suites

853 Coombs Street, Napa, CA 94559
Hotel amenities
Napa Valley Hotel & Suites
Best prices for: 1 room 1 guest
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Ranked #26 of 27 Hotels in Napa
A recent review
4 of 5 stars reviewed 2 weeks ago
zthelite Orange County
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173 reviews from our community

Traveler rating
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    43
    28
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19
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Orange County
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is centrally located to many walking distance attractions, including restaurant’s, bar’s, concert hall, movie theatre, the river and plenty of shopping. This is why we stay here. The staff is also very friendly and accommodating. The hotel and the rooms are basic, not cheap not fancy.

Was this review helpful? Yes 1
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thanks for your kind words about our affordable and comfortable hotel located right where you want to be in the Napa area. I’m very pleased that my staff always does a good job for you. We take real pride in this hotel and in providing the best experience in the area, and I’m glad we’re meeting our goals.... More 

London, United Kingdom
Top Contributor
87 reviews 87 reviews
28 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked for 2 nights. Great location in downtown Napa. A good base to explore the rest of Napa Valley. Positives + Nice, basic room + Free parking + Centrally located in downtown Napa + Friendly reception staff Negatives Can't think of any. Expect a standard 3-star quality motel/inn and you will not be disappointed.

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napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a pleasant stay. We look forward to... More 

Windsor, California
Contributor
20 reviews 20 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 19, 2015 via mobile

Excellent location to visit town of Napa. Very convenient if you are going to the Uptown Theater. You can walk to all the riverfront locations from here. You could walk to the Wine Train if you are a good walker. Basic room with all you need but nothing fancy. Neat and well-maintained. Office staff is friendly and helpful. Pillows were... More 

Was this review helpful? Yes
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, I’m so pleased that you we offered just what you needed. Thanks for commenting. We take pride in our great location and clean, comfortable hotel. I hope you will make us your first choice every time you come to Napa. We’ll be here for you when you need us again. Sincerely, Hotel Manager More 

1 review
5 of 5 stars Reviewed March 21, 2015

We enjoyed our stay for Valentine's Day. The room was very nice (the suite above the office) and we were overall impressed with the service and quality. Decent price, too. Next time we go to Napa we will definitely stay here again.

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napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you so much for your kind words. I’m glad you’ll be staying with us again, and I’m glad we could provide you a great experience. We take pride in our hotel and in our staff. I hope you can visit us again soon for great prices, great rooms, great amenities and great people. We look forward to... More 

Montgomery Creek, Ca
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 31, 2015

Not as described when reserving online. I reserved their King Jacuzzi suite on the third floor. When we saw and smelt the room we knew that the online site had scammed us. The Jacuzzi was a small bath tub with 4 jets, barely big enough for me 5'8 and 140lbs to get in, more less my husband. The tub was... More 

Was this review helpful? Yes 1
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Travelers are raving about these Napa hotels

031397
Top Contributor
147 reviews 147 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed January 22, 2015

I booked 5 rooms for my husbands 50th birthday celebration with friends. Each room was put in the individuals name. Upon check in, the girl at the counter took the guests charge card (debit) to make a copy and secure incidentals. Unfortunately, they charged my card for all the rooms! (My husband checked our bill 1 week later.) I called... More 

Was this review helpful? Yes 1
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you for your comments. I’m sorry that your room wasn’t to your liking and that you experienced a billing error. I’m glad to hear that the billing issue has been corrected, but please feel free to contact us directly if any issue remains unresolved. We take pride in providing a great guest experience and clearly let you... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 28, 2014

Not great for how expensive. We didn't have our third night planned so it's our own fault. Smells terrible And there are hairs from other customers in the bathroom:( the girl at the front desk was very nice and this has no reflection on service, just rooms. No parking either. Don't stay if you can afford a $200 night elsehere.

Was this review helpful? Yes
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you for commenting. I’m pleased that you experienced great service at our hotel, but I apologize that some housekeeping and other issues were detractors in your stay with us. We take pride in providing the best value in the area and satisfying our guests. I regret that we couldn’t completely satisfy you and hope you’ll give us... More 

West Sussex, United Kingdom
1 review
3 of 5 stars Reviewed November 16, 2014

Got this hotel via Napa visitor centre, who were very helpful, convenient for all things in Napa itself, wine train, eating etc. Great for touring round area. Car parking a little tight. Gary most helpful on front desk.

Was this review helpful? Yes
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you for your kind words. I’m glad the recommendation of the Visitor’s Center worked out for you so well, and I’m pleased we could provide excellent accommodations and great service. We take real pride in providing the best experience in the area and look forward to meeting your needs again soon. It was a pleasure having you... More 

Sacramento, California
Top Contributor
80 reviews 80 reviews
4 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed September 16, 2014

We decided to stay here because it was the only place we could find under $400/night in the area and because it was close to where we were going to take a 6am hot air balloon trip that next day. 'You get what you pay for' comes to mind with our experience. The location is in the center of town... More 

Was this review helpful? Yes 3
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in our hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make... More 

Denver, Colorado, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 25, 2014

The hotel was clean, fairly updated, and a great location! Walking distance to lots of restaurants & bars. The staff was nice and helpful. The "sleeper sofa" was not a true sleeper sofa, but a thick pad that sits on the floor. I would not recommend this type of room for more than 2 people!

Was this review helpful? Yes 4
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you for your kind words. I’m pleased that you enjoyed your stay at our clean, updated and well-located hotel. We appreciate the opportunity to serve you. I hope you’ll make us your first choice anytime you’re in the Napa Valley, no matter how many people are traveling in your party. We have great accommodations that are right... More 

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