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Napa Valley Hotel & Suites

853 Coombs Street, Napa, CA 94559
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1 room 1 guest
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Napa Valley Hotel & Suites
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • All months
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    (51)
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Santa Cruz, California
Level Contributor
124 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for a Saturday night in August to attend Mary Chapin Carpenter concert at the great Uptown Theater. Hands down, you can't beat the location of the hotel, right in the center of town. And for a Saturday night in August in the middle of the wine country, our rate of $198 plus tax was actually reasonable. I don't... More 

Was this review helpful? Yes
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you for the review. I’m pleased we provided you great comfort and a reasonable rate in our exceptionally convenient rate. Allow me to apologize for any issues that detracted from your stay with us. We’re involved in a continuous improvement process and will use your comments as we change and improve. Thanks for commenting in a constructive... More 

St. Helena, California
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at 3 palms and had a blast for the Porch Fest Napa Valley. Gary the Manager is so helpful and fun!! This place is right in the heart of Napa and has walking access to everthing. Perfect way to stay in Napa without spending an arm and leg! Clean, central, friendly, and fun!!

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NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, responded to this review

HI Eileen R, Truly appreciate that you decided to stay with us during your recent trip. Gary is truly energetic, fun and loves to help and does everything to make guests' stay wonderful, I will certainly pass your compliments to our Gary. We do have a great location and we strive to provide quality, comfortable and pleasant stay at a... More 

Sacramento
1 review
4 of 5 stars Reviewed July 27, 2015

You just can't beat this location, and yes the beds have amazing pillow tops added to them. The amenities in the room were very nice; and the fixtures were all upgraded. It's only the amenities outside the room that are in the 2 star category. They would have gotten a higher rating from me if they had a toothbrush, as... More 

Review collected in partnership with this hotel

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NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, responded to this review

Hi Katera F, I am very pleased to hear that you enjoyed your stay with us, and liked our in-room amenities and found the bed and pillow to be very comfortable. You are right, our location truly is the best. So sorry that you could not find the drug store at that time, there is a Walmart Pharmacy which is... More 

Oceanside
2 reviews
3 of 5 stars Reviewed July 23, 2015

Clean, updated interior with everything in working order. Very efficient. Good staff. Central location in downtown Napa. Cost for one night was a bit high. Would consider staying there next time due to location.

Review collected in partnership with this hotel

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NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, responded to this review

Hi Robert C, Thanks for such a well-thought out and kind review. You are absolutely right, we do have a great location and we aim to provide quality, comfortable and pleasant stay at a competitive price. I am very pleased to hear that we met your expectations. I am also glad to hear that we could be of your service... More 

Santa Clara
Level Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 19, 2015

The hotel is considered a "boutique" hotel. The pool and parking lot are super tiny, but the cuteness of this place makes it nice. The rooms are tiny but very clean and relatively updated. The stay for a quick visit is worth the cost as the location is absolutely ideal.

Was this review helpful? Yes
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, responded to this review

Dear ucdavis_chick3, Thank you for staying with us during your visit to Napa Valley. We agree with your assessment that our location is great and rooms updated. We aim to provide great, comfortable stay at a very good price. I am glad that you enjoyed your stay overall. Hope to see you again soon. Until then, all the best! More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 12, 2015

After a long drive from heavenly lakes we were greeted by a wall of energy from the manager Gary. He invigorated life into what would have been a tame stay in the wine region. The motel itself was average and maybe in need of a refurb but still the best value in an extortionate (and over rated) town. Would stay... More 

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NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, responded to this review

Hi Secretagentshopper, Truly appreciate that you decided to stay with us during your recent trip. I agree with your assessment-Gary is truly energetic and loves to help and does everything to make guests' stay wonderful, I will pass along your compliments to our Gary. We always love to hear that during the travels and visit to Napa, we could be... More 

Medicine Hat, Canada
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed July 11, 2015

---Avoid this hotel— We booked hotel online, two rooms for two nights for July 3 and 4th. Most of my reviews are positive however this hotel was not a positive experience. 1st. As we are about to check in, a potential guest without a reservation was right in front of us, he was quoted 190/night. He declined and walked out,... More 

Was this review helpful? Yes 1
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, I appreciate your comments. I’m very sorry we couldn’t meet your needs or expectations. We take great pride in being a pleasant, friendly and accommodating place to stay, and we obviously let you down in some ways. For that, I apologize. I hope when you visit the area again you will give us another chance to meet your... More 

Travelers are raving about these Napa hotels

Fair Oaks, California
1 review
5 of 5 stars Reviewed July 2, 2015

A hidden gem in the center of Napa. The manager, Gary, is a prime example of outstanding customer service and dedication to travelers. You are greeted with a smile and a welcoming atmosphere of genuine interest in making your stay at his hotel the best you can experience for the right price. Within waking distance of numerous wine tasting rooms,... More 

Was this review helpful? Yes
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you so much for your pleasant words. I’m pleased that you found us a clean and pleasant place to stay and that you consider us a hidden gem. We do our best to spread the word about our hotel! We take real pride in this hotel and serving guests like you, and I’m happy that you had... More 

San Jose, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 17, 2015

My husband and I were there for a jazz festival at a winery. We wanted to do a little wine tasting before the concert. This hotel is in the perfect location (down town Napa) In Walking distance to a lot of winery's, shopping, restraunts and clubs and Bars. Room was clean and quiet. The staff was very friendly. Especially Gary... More 

Was this review helpful? Yes 2
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m glad our great staff was able to go beyond the expected to make your experience at our well-located and affordable hotel better than you were expecting. Our goal is always to exceed guest expectation. When you need us again in the future, you can count on us to be here for you. Sincerely,... More 

Olathe, Kansas
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 30, 2015

We wanted to stay in downtown Napa, and most places were already booked. We were happy to be here for the location, and it is a good value for the price, but don't expect anything great. The bed and bathroom were fine. They don't have a lot of parking, but we were able to park on the street very close... More 

Was this review helpful? Yes 1
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thank you so much for commenting. I apologize that you found an unusual smell in your room, something that’s doesn’t happen often here. I hope you won’t let that small one-time issue keep you from choosing our clean and comfortable hotel again. We take pride in being the best value in the Napa Valley area. Sincerely, Hotel Manager More 

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