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Napa Valley Hotel & Suites

853 Coombs Street, Napa, CA 94559
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1 room 1 adult
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Napa Valley Hotel & Suites
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195 Reviews from our TripAdvisor Community

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Bradford, United Kingdom
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 28, 2015

I chose this hotel because of the location and the price and it came up roses on both. The car parking is in the middle of the hotel which is useful. The room was clean and spacious, with the bed being so incredibly comfortable. My only worry about it was the the bathroom floor, which was really slippy that I... More 

Helpful?
Thank VickyW123
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, responded to this review

So glad to hear that you decided to stay with us, Vicky. We're thrilled to hear that you had a great stay with us and enjoyed all aspects of your stay. I hope your trip was just as great. We hope that you do visit us back again soon and we look forward to welcoming you back again. Thank you... More 

Sunnyvale, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 11, 2015

The stars are for the staff - they are wonderful! Gary was awesome to chat with and even provided us with a few recommendations and coupons to use at the nearby bars and restaurants! We were not checking in until later in the day, but they allowed us to leave our car in the parking lot while we were out... More 

Helpful?
Thank Jennifer L
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, responded to this review

We're glad to see you had a good experience overall, Jennifer. Thank you so much for your complimentary words about our staff who we know to be as welcoming and friendly as you, we are lucky to have a great staff with us. We want you to have an excellent stay with us, please don't hesitate to tell us how... More 

new jersey
1 review
5 of 5 stars Reviewed November 8, 2015

The room was exactly what I expected for the price. Both the room and bathroom were clean and everything was in working order. The bed was the best - very comfortable. It is in a great location and once again you couldn't beat the price. Gary at the front desk is the best - so nice, happy and helpful. He... More 

Helpful?
Thank sunshine56newjersey
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, responded to this review

Thank you for your excellent review. We are so happy to read that you loved the location, our service, and our rooms. Thank you for mentioning Gary, and noticing our team's efforts, we are very proud of our team who always go above and beyond their line of duty while taking care of our esteemed guests. We are looking forward... More 

Windsor, California, United States
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 7, 2015

This hotel is in the perfect location for downtown Napa. You can walk to everything. It is very ugly with the parking lot in the center of the facility, and the pool area is clean but in the parking area. I had to switch rooms due to the bathroom fan falling out of the ceiling (someone else on this site... More 

Helpful?
Thank WTW100
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, responded to this review

Dear WTW100, thank you so much for staying with us. I am pleased to know that you enjoyed your stay overall. I apologize that certain aspect of your stay wasn't the best and that it caused inconvenience for you. You are absolutely right, we do have a wonderful location and guests do enjoy easy access to great wine tasting places... More 

Eugene, Oregon
Level Contributor
153 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed October 3, 2015

The location is perfect. Couple blocks and you are right in the middle of great restaurants and nightlife. Compared to other hotels in the downtown area, this is by far the best priced. The staff were very friendly and they do wine tasting in the afternoon. The checkin-lady did tell us that this used to be a Travelodge, hence the... More 

Helpful?
Thank Oregontraveler477
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, responded to this review

Dear Oregontraveler477, Thank you for staying with us. I am extremely pleased to know that you enjoyed your stay with us. We are also delighted to learn that you enjoyed our location, our rooms and our hotel amenities. Thank you for mentioning our staff, we know that we have wonderful staff who are always delighting our guests with friendly service.... More 

Aberdeen, United Kingdom
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed September 16, 2015

Dont know what else to say about this place except = EXCELLENT. Read reiews before I booked both good and bad but I thought it was just - let me say it again EXCELLENT!!! Yes the it is an old style motel , but coming from UK tht is a novelty for me. yes the lift is old and creaky,... More 

Helpful?
2 Thank Audrey T
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, responded to this review

Hi Audrey T, wow, what a delight to read your review, this truly made our day! I am very pleased to hear that you really enjoyed your stay with us. Thank you for your complimentary words and especially for mentioning Gary, we are blessed to have him in our team. Thanks again Audrey T, we look forward to welcome you... More 

UK
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 16, 2015 via mobile

The location is the best thing about this hotel - it is a 3 minute stroll from 'central' Napa. However, the rooms are tired and the hotel is not at all glamorous. Good value for the location but if it wasn't for that, the hotel would get one star. An excellent choice if you just need somewhere central to park... More 

Helpful?
Thank evans3482
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, responded to this review

Dear evans3482, Thanks for staying with us during your recent visit to Napa. I am glad to hear that you really enjoyed the advantages our hotel offered because of our location. Not so thrilled to hear about your experience with our rooms as much. We are constantly making improvements based on feedback. Our aim is to provide clean, conformable and... More 

Livermore, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 11, 2015

Let's face it. Downtown lodging in Napa is far and few between, and way overpriced when compared to similar accommodations in other touristy areas. We were looking for a reasonable place to stay on a Saturday night, within walking distance of the Uptown Theater. The only game in town that isn't over $600 per weekend night was the Napa Valley... More 

Helpful?
2 Thank tigerized
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, responded to this review

Hi tigerized, thanks for staying with us on your recent trip to Napa, you are right, we aim to provide a pleasant, clean and comfortable stay for our guests at a great value. I am glad that you liked many aspects of your stay and enjoyed your trip to Napa However, not so happy to hear about few issues with... More 

1 review
3 of 5 stars Reviewed September 5, 2015 via mobile

This isnt a 5 star hotel and you should know that by the price, set expectations accordingly! Location is the best!! This motel has it's own free parking and is steps away from downtown Napa. Beds are comfortable and room is plenty big and clean. They have an in room safe and coffee maker which is helpful. Now the bad....horrible... More 

Helpful?
Thank Janene M
napavalleyhotelandsu, Webmaster at Napa Valley Hotel & Suites, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity... More 

Kerman, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 2, 2015

The hotel is close to all the good spots to visit. Me and my adult children decided on 3 Palms Hotel & Suites for the price and location. Walking distance to the Napa Valley Wine Train Station and Restaurants in the downtown area. We booked 3 rooms and no complaints from anybody... Clean comfortable rooms, only gave it a 4... More 

Helpful?
Thank Candie C
NVHAS, Guest Relations Manager at Napa Valley Hotel & Suites, responded to this review

HI Candie C, Thank you so very much for your wonderful review. We love our hotel, but our team is what makes it special. I am glad that you decided to stay with us and very happy to hear that you had a very good stay and enjoyed your visit to Napa! You are absolutely right, it is a great... More 

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