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BEST WESTERN PREMIER Ivy Hotel Napa

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4195 Solano Ave, Napa, CA 94558
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1 room 1 guest
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BEST WESTERN PREMIER Ivy Hotel Napa
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561 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PREMIER Ivy Hotel Napa
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San Jose, CA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 15, 2015

Great location, friendly but unhelpful staff, terrible rooms. We booked during summer (high season in Napa), so prices everywhere in the valley are nearly extortionately expensive. We figured we'd rather spend on wine instead, so, well, we booked here. It really was a black eye on an otherwise great weekend. We checked in around 6 on a busy Friday, and... More 

Was this review helpful? Yes
Khushil N, General Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear Nowclickthis: Thank you for your feedback. While I am disappointed that your stay with us was not enjoyable, I am very appreciative of your candid review of our hotel as this gives us an opportunity to learn from our guests and also know where we need to improve. If you possible, I would greatly appreciate the opportunity to further... More 

Alameda, California
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 12, 2015

We stayed in a king suite not huge by most standards but the layout was good with the bedroom was far away from the living space Front office staff was fine. One thing though it seems that the walls,were thinner than usual quite a bit of noise from next-door just noticeable did not keep us up. Above average free hot... More 

Was this review helpful? Yes 1
Khushil N, General Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear Amex Traveler, Thank you for your feedback. I am glad that you enjoyed your stay with us, and that you also liked our complimentary hot breakfast. Sincerely, Khushil More 

Vernon, B.C.
Level Contributor
361 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed July 9, 2015

Nothing fancy but reasonably priced. The outside/exterior is 1970's era although they have updated the rooms. The breakfast is "meh" but at least it's free. Overall a good (not great) hotel experience in Napa.

Was this review helpful? Yes
Khushil N, General Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear Silverwoods: Thank you for your feedback. I am disappointed that we did not provide you with a great experience, but I certainly appreciate that you found us to be a good hotel. I hope that in the future you would give us an opportunity to provide you with a much better experience. Sincerely, Khushil More 

Vernal, Utah
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 8, 2015

Let's be honest, you spend very little time in your room in Napa. Most of it is running around and enjoying all that the area has to offer. That being said, this room is nice, clean and spacious. Bathroom is a little small for two people trying to get ready at the same time. Could have had double sinks instead... More 

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San Francisco, California
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 6, 2015

I stayed at this property over the 4th holiday and had a unique experience that wasn't 100% positive. The front desk and staff were friendly and helpful but think their QC check of rooms needs to be worked on. The 1st room had tiny ants crawling on one of the beds, of course this freaked me out. The 2nd room... More 

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San Diego, California
1 review
5 of 5 stars Reviewed July 1, 2015 via mobile

This was my first stay in a Best Western Premier. Having only stayed in regular Best Westerns in the past, I was very pleasantly surprised on how nice this hotel was. They even have a happy hour with $5 glasses of wine!

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Geneva, Switzerland
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 20, 2015

Well Located but Man it's oldish. Rooms very proper but service is rustique. Example. We had a toilet issue and they gave us a "do it yourself" equipment to fix it. Too cool to be true. But people are nice and generally helpful. You need to drive to get anywhere. Better choose Sonoma or Yountville.

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Se Michigan
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 19, 2015

I'm not a fan of overpriced places to sleep and shower, so I didn't think I'd be able to stay in the Napa area. I waited until the day of my visit and was able to book this hotel at a decent discount. The room was great and the staff had helpful recommendations. Breakfast was very good.

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London, United Kingdom
Level Contributor
188 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed June 16, 2015

I enjoyed this hotel. Our room was modern with two queen beds and we'll located for easy use of the small but pleasant pool area. There are a couple of restaurants within easy walking distance. The hotel has no bar for some reason but local wine by the glass was available at a good price from 5-8. I would have... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 13, 2015

I stayed there with my friend whilst on a champagne tasting trip last week. The hotel was in a really good location. Friendly helpful staff, a very pleasant experience.breakfast was also very good and the waffles were brilliant. Value for money fantastic.

Was this review helpful? Yes 1
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