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All 27 Napa hotels

BEST WESTERN PREMIER Ivy Hotel Napa

3.0 of 5 Hotel   |   4195 Solano Ave, Napa, CA 94558
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Ranked #18 of 27 hotels in Napa
A recent review
5 of 5 stars reviewed 4 days ago
Sam_sayian4
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408 people have reviewed this hotel

Traveler rating
    133
    157
    74
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62
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I recently stayed at Best Western Premier Ivy Hotel and let me tell you this hotel is top notch from the food to the room and the staff. The young Gentlemen at the front desk I forgot his name but was very kind and well trained and young girl Jamie was very nice and made good recommendations

Was this review helpful? Yes 1
bestwesternivyhotel, Guest Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear Sam_sayian4, Thank you for the perfect score! We are glad that the staff made your stay comfortable and catered to all your needs. Looking forward to hosting you on your next trip to Napa Valley. Regards, Ivy Hotel Napa More

Redding, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

My hotel stay was very comforting I stayed in a standard King room and it was very clean and pleasant. Breakfast was good and Melvin at the front desk was wonderful and made good recommendations. Needless to say I will be stay at the Ivy hotel again

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Seattle, WA
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is a great hotel with clean rooms. The service was excellent and pool area was clean. Melvin @ front desk is very friendly and helpful. The complimentary hotel breakfast was always hot. I have no complains about this hotel.

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bestwesternivyhotel, Guest Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Thank your for the 5 stars drewsrani! Melvin will be very pleased to read this review. Thank you for complimenting the breakfast as we've recently tried to change the offerings and presentation to suit our guests. We'll always have a room for you at the Best Western Premier - Ivy Hotel Napa. Sincerely, Ivy Hotel Napa More

1 review
2 of 5 stars Reviewed 1 week ago NEW

Noting to write home about. It is a poorly converted, and kinda sad, motor inn. The rooms look nice, but the hall, the elevator, and the bed are all below average for a same class 2 star for over 300 a night (only room avaliable on a race weekend as I was driving through). I have stayed in many best... More

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bestwesternivyhotel, Public Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear Adam S, Thank you for leaving us a review of your experience at our hotel. We are disheartened to read that you did not feel comfortable and faced issues with your room. Please note we have a preventative maintenance plan in place and your review will be considered at the next meeting to assess the best plan. Hopefully you... More

Tasmania
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 1 week ago

We had travelled from Australia on the previous day and thought we would drive from L.A to the Napa Valley and stay a night so we could see some more wineries. We had been to the valley on a previous occasion but stayed in San Francisco. We had tried to get accommodation at other hotels but to no avail. We... More

Was this review helpful? Yes 2
New Jersey
Top Contributor
87 reviews 87 reviews
57 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

Really had a great experience at this hotel - i'm not sure what the other reviewers are seeing! The rooms were immaculately clean and the service was excellent. The pool area was kept very clean and tidy and towels were always available. The breakfast was a normal complimentary hotel hot breakfast but was always hot and fully stocked for the... More

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Napa, United States
1 review
4 of 5 stars Reviewed 1 week ago

Well located just off Route 29 North at Wine Country Road. Easy access to points in downtown Napa and to many other towns up north Route 29. Clean property. In-room coffee which I always enjoy. Friendly staff and cleaning employees. Breakfasts were tasty and a nice variety. I was able to use free of charge their computer located in the... More

Review collected in partnership with Best Western

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Flushing, New York
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was very courteous and friendly. When our a/c wasn't working, they had it fixed ASAP. The continental breakfast was nicely done - on the weekend, they had individual western omelets, sausage, homemade waffles, yogurt, carrots, cereal, pastries, coffee, and tea. On weekdays, the only difference was scrambled eggs instead of the omelets. Still a very nice breakfast. The... More

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Manchester, Connecticut
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked a stay at this hotel because of its proximity to Napa, CA, basically sight unseen. This hotel is advertised as a "Premier" Best Western property. It also had a pool and hot tub. Upon our arrival, we entered the room to find the television on, and terrible reception from DISH satellite television. Turning on lights revealed that the... More

Was this review helpful? Yes 2
bestwesternivyhotel, Guest Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear Glenmorangi, Thank you for your review. Please accept our deepest apologies for failing to provide you a great experience. This is by no means how we conduct our business. It is very unfortunate that you went though these unforeseen circumstances. Please write to us on atish@ivyhotelnapa.com so that we can discuss in detail and make corrections. Sincerely, Ivy Hotel... More

Manchester, England, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely room with chaise longue and plantation shutters at the windows. Arrived at 5pm and was told that the wine tasting in the area closed at 5pm. After googling we found one open until 10pm. Granted not a winery but tasting sessions. The dining area isn't large but breakfast can be taken outside onto the patio area. Overall a comfortable,... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PREMIER Ivy Hotel Napa

Address: 4195 Solano Ave, Napa, CA 94558
Phone Number:
Location: United States > California > Napa Valley > Napa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER Ivy Hotel Napa 3*
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Also Known As:
Chateau Hotel Napa
The Chateau Hotel
BEST WESTERN PREMIER Ivy Hotel Napa Napa Valley, CA

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#12 Family Hotel in Napa
Hotel Class
Official Description (provided by the hotel)
Dramatically poised entering Napa Valley's famous wine region and hot springs, the Best Western Ivy Hotel Napa Valley is an opulent avant-garde boutique hotel. The Ivy is an oasis to relax, reflect and rejuvenate. Enjoy a breakfast buffet and morning or evening swim in our year round heated pool. ... more   less 
Number of rooms
115

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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