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BEST WESTERN PREMIER Ivy Hotel Napa

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4195 Solano Ave, Napa, CA 94558
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Best prices for: 1 room 1 guest
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BEST WESTERN PREMIER Ivy Hotel Napa
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544 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location of this hotel is perfect for a weekend in the Napa Valley. The rooms are clean and very quiet despite a very popular local Mexican restaurant (The Red Hen Cantina) shares the parking lot, there are apartments behind it, and it is right off the main hwy through town. Even with all of these surrounding the hotel, it... More 

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San Angelo, Texas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was a good value for the Napa area. My husband and I don't normally stay in Best Western hotels, but this one was VERY nice. Just a couple of down sides. 1. We arrived at the hotel at 2:43pm (17 minutes early for their 3:00 check in time) when we walked in the lady working the front desk... More 

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Londonderry, New Hampshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is in a great location and it's got a noon checkout, but that's about it for pluses. If you get to breakfast too late they run out of food, the staff is unfriendly, the walls are paper thin, and the a/c in our room was sporadic. $400 per night was way too much for this place.

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San Jose, CA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Great location, friendly but unhelpful staff, terrible rooms. We booked during summer (high season in Napa), so prices everywhere in the valley are nearly extortionately expensive. We figured we'd rather spend on wine instead, so, well, we booked here. It really was a black eye on an otherwise great weekend. We checked in around 6 on a busy Friday, and... More 

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Khushil N, General Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear Nowclickthis: Thank you for your feedback. While I am disappointed that your stay with us was not enjoyable, I am very appreciative of your candid review of our hotel as this gives us an opportunity to learn from our guests and also know where we need to improve. If you possible, I would greatly appreciate the opportunity to further... More 

Alameda, California
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a king suite not huge by most standards but the layout was good with the bedroom was far away from the living space Front office staff was fine. One thing though it seems that the walls,were thinner than usual quite a bit of noise from next-door just noticeable did not keep us up. Above average free hot... More 

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Khushil N, General Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear Amex Traveler, Thank you for your feedback. I am glad that you enjoyed your stay with us, and that you also liked our complimentary hot breakfast. Sincerely, Khushil More 

Vernon, B.C.
Level Contributor
329 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing fancy but reasonably priced. The outside/exterior is 1970's era although they have updated the rooms. The breakfast is "meh" but at least it's free. Overall a good (not great) hotel experience in Napa.

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Khushil N, General Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear Silverwoods: Thank you for your feedback. I am disappointed that we did not provide you with a great experience, but I certainly appreciate that you found us to be a good hotel. I hope that in the future you would give us an opportunity to provide you with a much better experience. Sincerely, Khushil More 

Vernal, Utah
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let's be honest, you spend very little time in your room in Napa. Most of it is running around and enjoying all that the area has to offer. That being said, this room is nice, clean and spacious. Bathroom is a little small for two people trying to get ready at the same time. Could have had double sinks instead... More 

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San Francisco, California
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this property over the 4th holiday and had a unique experience that wasn't 100% positive. The front desk and staff were friendly and helpful but think their QC check of rooms needs to be worked on. The 1st room had tiny ants crawling on one of the beds, of course this freaked me out. The 2nd room... More 

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San Diego, California
5 of 5 stars Reviewed 4 weeks ago via mobile

This was my first stay in a Best Western Premier. Having only stayed in regular Best Westerns in the past, I was very pleasantly surprised on how nice this hotel was. They even have a happy hour with $5 glasses of wine!

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Geneva, Switzerland
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 20, 2015

Well Located but Man it's oldish. Rooms very proper but service is rustique. Example. We had a toilet issue and they gave us a "do it yourself" equipment to fix it. Too cool to be true. But people are nice and generally helpful. You need to drive to get anywhere. Better choose Sonoma or Yountville.

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