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All 27 Napa hotels

BEST WESTERN PREMIER Ivy Hotel Napa

3.0 of 5 Hotel   |   4195 Solano Ave, Napa, CA 94558
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Ranked #19 of 27 Hotels in Napa
A recent review
5 of 5 stars reviewed 2 days ago
Rochelle S Kingwood
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422 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boulder Creek, California
2 reviews
2 of 5 stars Reviewed yesterday NEW

The workers we dealt with were mostly nice but the facility was not. The bed was hard, parts of the carpet were wet and my daughter stepped on a shard of glass. The bathroom floor was not clean. The hot tub was not hot. We did report our concerns but nothing was done and no compensation offered. I am sorry... More

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Kingwood
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed for Harvest Season, Sept 24-28. 2014. Nice, clean, convenient, nice breakfast & very friendly staff. Yes, the walls are thin. Next to our room was a girls night out party and very loud. 1 call from us to the front desk requesting to quiet them down and never heard them again. Love the new decor and location could not... More

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Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

comfortable, clean rooms with upgraded bath. Pool was clean and had wonderfully soft pool chairs. Well priced and located near shopping and restaurants. Staff were able to accommodate early checkin and late checkout which was appreciated.

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New York City, New York
Top Contributor
106 reviews 106 reviews
38 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

They get a fourth star for personalized service. For those of you who haven't stayed at a BW PLUS or PREMIER...this is not the BW of yesterday. This property as others in the brand have upgrades and quality similar to a Holiday Inn Express or Marriott Courtyard. Refrigerators in rooms, upgraded beds and linens etc. The staff at the Ivy... More

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Melbourne, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Had a fabulous weekend staying at the Best Western Ivy. Very comfortable and thankful to Melvin and Jamie who went out of way their way to provide us with 5 star hospitality! We Australians often enjoy a cup of tea before bed! Will definitely tell our friends in Australia about our stay!

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Dallas, United States
1 review
3 of 5 stars Reviewed 1 week ago

This hotel was pretty in appearance, but there were several features that made my stay frustrating, including the dimly lit room, noisy mattress, and shortages of items like coffee cups and regular coffee in the room. The widespread use of energy saving features were a bit too much for me. There is a motion detector on the AC which caused... More

Review collected in partnership with Best Western

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Palm Springs, California
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Thought that we would give this " boutique" Best Western a try. Will not return. Creaky,old mattress. Creaky floors outside in hallway. Could hear everyone that walked by. Over priced for a slightly modernized Best Western. You definitely pay for the location.

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bestwesternivyhotel, Guest Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear martinione, Thank you for taking out the time to leave us a review. We are saddened to hear that you didn't have a good experience at our property. We strive hard to create a stellar hospitality experience for all our guests and take each comment seriously. We hope you will give us another chance to serve you better. Regards,... More

Las Vegas
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Definitely not a place we would ever stay at again. It was overpriced as usual for this time of year but the breakfast food they offer in the morning is just plain awful! Powdered eggs, bleached white tasteless danishes, dried out mini muffins and god awful sausage. Just plain yucky. Only thing edible was Yoplait yogurt and coffee. The bed... More

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bestwesternivyhotel, Guest Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear rfh3223, Thank you for leaving us a review of your experience at our hotel. Please accept our apologies for not being able to make your stay comfortable. Over the past couple of months we have provided guests with different breakfast options to understand what suits our guests. Your comments have been noted and shared with the operations team. Comments... More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Great location, right off the main Napa Highway. Beautifully decorated (either a new hotel or a newly decorated one). Nice pool area. Impressive free breakfast. A bit pricey for a Best Western, but not for this area. Added bonus: No onsite restaurant, but Mexican restaurant across parking lot with huge outdoor seating and an Italian place across the street. Lots... More

Review collected in partnership with Best Western

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Roseville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

In general the Hotel was great, but it was the day of the 6.0 earthquake so many businesses were either closed or very crowded. We were staying with another couple and had asked to have adjoining rooms which did not happen. The proximity of the hotel was great because our stay was to go to the French Laundry. We also... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PREMIER Ivy Hotel Napa

Address: 4195 Solano Ave, Napa, CA 94558
Phone Number:
Location: United States > California > Napa Valley > Napa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER Ivy Hotel Napa 3*
Number of rooms: 115
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Also Known As:
Chateau Hotel Napa
The Chateau Hotel
BEST WESTERN PREMIER Ivy Hotel Napa Napa Valley, CA

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