We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PREMIER Ivy Hotel Napa

3.0 of 5 4195 Solano Ave, Napa, CA 94558
Click for phone number
Hotel website
Hotel deals
Offers & Announcements
Save up to 20%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
BEST WESTERN PREMIER Ivy Hotel Napa
Professional photos View all
Browse nearby
BEST WESTERN PREMIER Ivy Hotel Napa
Write a Review

437 reviews from our community

Traveler rating
    135
    171
    81
    27
    23
See reviews for
64
220
14
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (437)
  • Mar-May only
    (100)
  • Jun-Aug only
    (125)
  • Sep-Nov only
    (142)
  • Dec-Feb only
    (70)
All months
Davis, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Everything in this hotel is modern and unique. I read couple of reviews in here before I made my reservation and truly speaking, those bad reviews were all proved wrong. This was my best stay ever in any best western hotel. I will stay here again and will tell all my friends to stay here. Nice room with lot of... More

Was this review helpful? Yes 1
los gatos, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We had to rebook from an upscale boutique hotel in Napa which shut down following the August earthquake. The Premier Ivy had rooms that were reasonably priced on short notice, so we went with it. We were VERY pleased with the quality of the property and the amenities. The rooms are WAY above what you expect when you stay at... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Yorba Linda, California, United States
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Thought we'd try this Best Western "Premier" level hotel because the cost was attractive. The rooms are actually well appointed, nicely decorated, and large enough. Definitely not that of a standard Best Western. The employees, however, haven't made that leap. Service was OK. Multiple wake up calls were mysteriously forgotten, the provided breakfast was adequate, but not good. Location is... More

Was this review helpful? Yes
Philadelphia
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

I only stayed one night but I thought the hotel was nice and I would stay here again if I returned. It's a value hotel. I chose it because it had better rates than some nearby hotels. I stayed in a Junior Suite with king bed. It also had a large 2nd floor balcony. The room was clean. Check-in was... More

Was this review helpful? Yes
El Dorado Hills, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel location is excellent and is close to many of the wineries. Our room and the facility were clean, comfortable, attractive and not overpriced. We have stayed at the Ivy before and will stay again in the future.

Review collected in partnership with Best Western

Was this review helpful? Yes
Toronto
Top Contributor
83 reviews 83 reviews
20 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 2 nights and it was just alright. The walls are paper thin and you can here whats going on in the next room. The first floor was not good because you colud her the room above you when they walked or even flushed the toilet. Breakfast was included and it was okay.. Melvin at the front desk was... More

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

Wow, what can I say, almost $300/night for basically motel-like quality, COMPLETE waste of money! A few points: -Walls are PAPER THIN, you WILL hear your neighbors' TV and coughing all night & morning long -Hotel is right on the highway so the honking and traffic noise will be easily heard -Despite being in Napa and paying an outrageous amount... More

Was this review helpful? Yes
bestwesternivyhotel, Guest Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear coolgsak, Thank you for taking out the time to leave us a review. Please accept our sincere apologies for not meeting your expectations. As we are busy over the weekends we have a complimentary wine tasting every Friday featuring a local winery. We hope that you would return in the future to take advantage of that. Safe Travels, Hotel... More

San Francisco, California
1 review
1 of 5 stars Reviewed 1 week ago

Room service, or some staff, left our room door open.. twice. Sunglasses and a bag of recently purchased clothes missing. The door requires a vigorous slam to actually latch shut. Additionally, there was a family of apparent furniture throwing trampoline performers in the room above us the hotel staff was indifferent to. Along with partial room service.. bed remade, bathroom... More

Was this review helpful? Yes
bestwesternivyhotel, Guest Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear SFOTravels, Thank you for leaving us a review. We deeply apologize for the inconvenience caused. Please write to us on atish@ivyhotelnapa.com as we would like to discuss more regarding the issues you faced. This is of utmost importance to us that every guest at our hotel has nothing less than a stellar experience. Sincerely, Hotel Staff More

Carnoustie, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is clean, comfortable and nice. The breakfast is a bit basic but adequate to most needs. The thing is it doesn't have a restaurant but there are loads near by but although they are only a few minutes drive away you need a car. However there is a very nice Italian next door. Good location for the wine... More

Was this review helpful? Yes
San francisco, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had to stay in Napa at the last minute . couldn't find a small cosy hotel .This hotel was very noisy road and you can hear everything going on in the next bedroom and corridor . And the bedroom we had was next to the road. First very disappointing experience Won't go back

Review collected in partnership with Best Western

Was this review helpful? Yes 2
bestwesternivyhotel, Guest Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear Denis G, Thank you for your review. We apologize for the inconvenience caused during your stay. Your comments have been noted. We offer plenty of value added amenities/services to make your stay comfortable. Safe Travels, Hotel Staff More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PREMIER Ivy Hotel Napa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PREMIER Ivy Hotel Napa

Address: 4195 Solano Ave, Napa, CA 94558
Phone Number:
Location: United States > California > Napa Valley > Napa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER Ivy Hotel Napa 3*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Booking.com, Expedia, Hotels.com, Cheap Tickets, Priceline, Agoda, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN PREMIER Ivy Hotel Napa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chateau Hotel Napa
The Chateau Hotel
BEST WESTERN PREMIER Ivy Hotel Napa Napa Valley, CA

110 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (92)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (18)
Viewed
Bathroom (10)
Viewed
Dining (13)
Viewed
View from room (2)
Viewed
Pool/beach area (2)
Viewed
Other (39)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (7)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay