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BEST WESTERN PREMIER Ivy Hotel Napa

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4195 Solano Ave, Napa, CA 94558
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BEST WESTERN PREMIER Ivy Hotel Napa
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632 Reviews from our TripAdvisor Community

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Reno, Nevada
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

wife and i spent one night, february 8th. after a long drive, checked in. no problem. found the room, got comfortable.....all good. then my wife went to the bathroom. on the floor of the bathroom was some garbage. toilet paper wrapper, some kleenex and.....a used feminine hygiene product. really. wife threw it away, was grossed out. we contemplated changing rooms,... More 

Helpful?
1 Thank tim c
Long Beach, California
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Room decor and colors were what you'd expect of a higher end/boutique hotel. However, that's where the higher end anything ends. The bathroom is terrible. The hallways were filthy and smelled musty. The breakfast was standard Best Western offerings.

Helpful?
Thank TheChar
Houston TX
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The main problem here is the mattress. The internal construction is such that it makes noise when you turn over or adjust yourself - a rubber on rubber kind of squeak. Irritating and sleep-disturbing. And the mattress could be more comfortable - possibly related to the odd construction. Wi-fi is painfully slow, sometimes non-existent. Other elements of the "hotel" seem... More 

Helpful?
Thank wineguy999
Cottonwood, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

Very Comfortable Hotel and they suggested a Italian Restaurant to us, and it was delicious. The rooms were good and the beds are like sleeping at home. Good breakfast in the morning. Accommodations were excellent

Review collected in partnership with Best Western

Helpful?
Thank Brian_Predmore
Oakdale
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here while attending a conference. My wife was worried after seeing some negative reviews, but we both were very pleased. I could tell that the hotel was older, but the rooms were nice, the service was great, and the breakfast was great! I would definitely consider staying here again.

Helpful?
Thank lancec984
Lewisville, Texas
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I wish I had a better review, but I have to be honest. The bed in our room was SOOOO uncomfortable and it squeaks BAAD anytime one of us moves! The sound of metal on metal and the soft, bunchy and uneven mattress made a solid night of sleep impossible. I would have asked to be moved, but the hotel... More 

Helpful?
3 Thank Vino D
San Francisco
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The goods 1. Very responsive front desk. We had a room downstairs. People above the room has kids running around and jumping ups and downs. We called. They immediately change the room for us to second floor. 2. Rooms are clean and updated. You can tell this hotel is old but they put many modern touch to it to make... More 

Helpful?
Thank gchuang101
Houston, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

With a last minute decision to travel to Napa and during a busy time, hotel rooms were not plentiful and what was remaining was expensive. The Best Western Premier Ivy Hotel had two rooms remaining for our group (two couples) and we decided to book due to the budget friendly price, convenient location, and well...other than that we didn't have... More 

Helpful?
Thank Emily S
Denver
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We've stayed in the Best Western Elm in Napa and sadly it was booked but I thought, "Hey, the Best Western 'Premier' hotel should be even better". Well, I thought wrong. First the good. The rooms are spacious and nicely appointed for a Best Western, they offered a free breakfast and the location was so convenient for wine tastings, and... More 

Helpful?
1 Thank Sad2BHomeDenver
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

On the third night of our stay, my daughter was covered head to toe with bedbug bites. I received only two bites on my arms. Hoping to address this issue with the hotel after returning home, I called twice and sent an e-mail to the manager, Cynthia. Despite promises of a response there was no follow up from the hotel... More 

Helpful?
3 Thank Ted M
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