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All 25 Napa hotels

BEST WESTERN PREMIER Ivy Hotel Napa

3.0 of 5 Hotel   |   4195 Solano Ave, Napa, CA 94558
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72%
Ranked #17 of 25 hotels in Napa
A recent review
5 of 5 stars reviewed yesterday
JANA T
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397 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

The staff was VERY friendly, the rooms were clean as well as the surrounding areas. Housekeeping was a little lax, we had 5 people in our room for 3 nights... the first morning we discovered only 3 coffee packs (there was a nifty one cup coffee maker in the room) so we asked for an appropriate amount, which they did... More

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Jacksonville, Florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed for 3 nights. Very friendly and helpful staff at the reception. Room was decent size, clean, with a coffee maker,a small refrigerator and also a microwave. A full buffet breakfast from 7 am to 10 am was included and was a great way to start the day. Very good value for the price. House keeping service was poor, however.... More

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Laguna Hills
1 review
1 of 5 stars Reviewed 2 days ago NEW

Very expensive ($350.00 the first night)! Expected The Ritz, got the pits. Just like any other BW motel. Premire? No way. Staff was rude and unresponsive. Food was blah. Next time I will stay at the Hampton Inn.

Review collected in partnership with Best Western

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bestwesternivyhotel, Public Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear Joel R, Thank you for your review. We apologize for the inconvenience caused during your stay. We pride ourselves on our staff and would like to discuss your grievances. Please write to us on atish@ivyhotelnapa.com for further consideration. Regards, Ivy Hotel Napa More

Redlands, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The overall quality of this hotel does not rate a premier label or price. We stayed at a Best Western Plus the previous night that was much nicer. The room we were given at this hotel had a technician working on it so we were "upgraded" to a suite. Although the furnishings were up to date and somewhat upscale, they... More

Review collected in partnership with Best Western

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bestwesternivyhotel, Public Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear John D, Thank you for taking out the time to leave us a review. We apologize for the inconvenience caused during your stay. We are sorry to hear that you had issues with your room. Hopefully you brought it to our manager's immediate attention for prompt action. We are the only Premier Best Western on the west coast. What... More

Zagreb, Croatia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

My wife and me spent there one night. Room was big enough, bed was comfortable. Bathroom wasn't so big. We had included buffet breakfast which was till 10 am, we came 9.30 am and they already started to remove all food.

Review collected in partnership with Easytobook.com

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Hamburg, Germany
1 review
3 of 5 stars Reviewed 1 week ago

Although it was the weekend of 4th of July 329 + tax for a night ist too much for a standard king room, even 209 + tax the following nights were on the edge...therefore the quality either the whole hotel has got an adequate standard. Stayed three nights...room was clean, but the bathroom was very small and not renovated like... More

Review collected in partnership with Best Western

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bestwesternivyhotel, Guest Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear Julian K, Thank you for leaving us a review. We pride ourselves in providing a great value for money. A full hot breakfast, wi-fi, parking, use of outdoor pool and hot tub are some of the value added services we offer complimentary. We hope that you would give us another chance to enjoy all that we have to offer.... More

Hollywood, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was very nice and at a reasonable price. The lobby and rooms have been renovated. The bed is comfy and decor is nice. The free breakfast was good to have before setting out on a day of wine tasting. Would definitely stay again.

Review collected in partnership with Best Western

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bestwesternivyhotel, Guest Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear CDB_PAC, We are glad that you had a comfortable and enjoyable stay while in Napa. Thank you for the perfect score! Regards, Ivy Hotel Napa More

Upper Arlington, Ohio
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this last minute not even knowing what to expect but its a wonderfully run, clean and comfortable place. We particularly enjoyed the outdoor pool and lounge area. Very tidy and very nice! The service was excellent and experience impeccable. We would stay here again.

Was this review helpful? Yes 1
bestwesternivyhotel, Guest Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Thank you 848FrederickE! Your comment made all of us at the Ivy Hotel Napa very happy! Safe Travels, Ivy Hotel Napa More

Miami, Florida
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Its an OK hotel for a first visit to Napa. First time there so just booked it as it looked OK on the internet. Expensive for what it was. Room clean and tidy - looked like it had been remodelled. Very thin walls - had very noisy neighbours. Pool was nice to have. Breakfast terrible and staff did not clean... More

Review collected in partnership with Best Western

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bestwesternivyhotel, Guest Relations Manager at BEST WESTERN PREMIER Ivy Hotel Napa, responded to this review

Dear John W, Thank you for your comments. We are glad you chose our hotel for your stay in Napa. We are constantly trying out different breakfast options to appeal to all the guests. We hope that you would like our breakfast offerings if you decide to give us another chance to serve you. Sincerely, Ivy Hotel Napa More

San Jose, California
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would of given this a hotel an "Excellent" rating but it took 30 minutes to process my reservation when I checked in. My reservation was pre-paid thru Priceline but for some reason the front desk staff "Melvin" was new and informed me that he wasn't able to charge Priceline for the cost of the room and I needed to... More

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Additional Information about BEST WESTERN PREMIER Ivy Hotel Napa

Address: 4195 Solano Ave, Napa, CA 94558
Phone Number:
Location: United States > California > Napa Valley > Napa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER Ivy Hotel Napa 3*
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Also Known As:
Chateau Hotel Napa
The Chateau Hotel
BEST WESTERN PREMIER Ivy Hotel Napa Napa Valley, CA

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#10 Family Hotel in Napa
Hotel Class
Official Description (provided by the hotel)
Dramatically poised entering Napa Valley's famous wine region and hot springs, the Best Western Ivy Hotel Napa Valley is an opulent avant-garde boutique hotel. The Ivy is an oasis to relax, reflect and rejuvenate. Enjoy a breakfast buffet and morning or evening swim in our year round heated pool. ... more   less 
Number of rooms
115

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