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BEST WESTERN PLUS Inn at the Vines

#13 of 27 Hotels in Napa
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100 Soscol Ave, Napa, CA 94559
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Inn at the Vines
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BEST WESTERN PLUS Inn at the Vines
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471 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, United States
5 of 5 stars Reviewed yesterday NEW

Great value for the area. A friendly, caring, and clean hotel in what is otherwise a very expensive place to visit. A nice pool, spa, and fitness facility, all attended by a professional, and warm staff, and all for a reasonable price!

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Dallas, TX
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Every time we asked a question, we got a great answer and great service. I thought the hotel was a bit overpriced--we went during a half marathon, so all the hotels were booked--but the service kind of made up for that.

Review collected in partnership with Best Western

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Phoenix, Arizona
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel is far better than we expected in all the ways that count. Clean big room, quiet, good bed, and great staff. The breakfast is provided at Denny's, and with many of these hotels, that is the case. We prefer a breakfast at the hotel, but other than that, we had a pleasant stay.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Ill be back! Clean and comfortable, with staff that will go above and beyond to make your stay wonderful. We came here for the Napa to Sanoma Half Marathon, and we are quite pleased with our choice. We knew we would not be in the room much, so price was what we were looking for. The Napa Valley is not... More 

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Memphis, Tennessee
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Walked in to the room and was greeted by an overpowering stench of disinfectant. We opened all the windows but it took several days for the smell to disappear. Ceilings are extremely thin and so you hear anyone walking around upstairs well into the late hours of the night. Every morning, we found broken glass in the parking lot, probably... More 

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Bret C, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

Very nice and clean. It offers coffee and snacks in the morning, but no breakfast. Dennys is right next door. Great idea if yuo are hungry at any time of the day. We enjoyed the pool. It was nice and warm.

Review collected in partnership with Best Western

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Bret C, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you for your review and we are glad you enjoyed your stay. Thank you for your compliments on our rooms. We do offer a full hot breakfast to our Rewards Members with qualified rates. You just need to book directly with us or at Best Western.com. We hope to see you again. More 

2 reviews
4 of 5 stars Reviewed 1 week ago NEW

This hotel is clean and in a great location to access either side of the Napa valley. The rooms are clean and décor was fine. Nothing extravagant. If you are looking for a nice hotel to stay during a visit to the Napa area. This would be our choice. Reasonable rates. Breakfast voucher to be used at Denny's next door.... More 

Review collected in partnership with Best Western

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Bret C, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We are glad you enjoyed your stay at our property. Your business is very important to us and we value your feedback. We strive to have the cleanest rooms, best customer service and best value in Napa. See you again soon. More 

Edmonton, Canada
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

On a visit to San Francisco my husband and I decided to take a quick over night with friends to Napa and ended up at Inn at the Vines. The hotel is a little older but in pretty good shape. Our room was large and clean enough! The location for us was good. We enjoyed the breakfast in the morning.... More 

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Bret C, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you for your review and compliments on our hotel. Come back and see us again. More 

Coolangatta, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here with a few friends whilst travelling out to the Vineyards, the photos provide a bit of a false sense of what to expect, the pool areas are small and reek of chlorine. The room was a good size, beds were very comfortable however the bathroom again smelt heavily of bleach. I understand that it is needed to ensure... More 

Was this review helpful? Yes 1
Bret C, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We normally do not use... More 

1 review
3 of 5 stars Reviewed 1 week ago

Good for the price. Staff was kind and very helpful.Gave lots of good information about wineries and restaurants. She gave us discount tickets for a couple of wineries. Good business and fitness center. Nice jacuzzi.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bret C, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for the compliments on our hotel and our staff. We hope you will come back and see us again soon. More 

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