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The Meritage Resort and Spa

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875 Bordeaux Way, Napa, CA 94558
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The Meritage Resort and Spa
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The Meritage Resort and Spa
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1,179 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

We drove from Sonoma to visit the spa on a friends recommendation and we were not disappointed. The experience far exceeded our high expectations! Every staff member was more than friendly and helpful. They were there when we turned around and available for assistance and invisible when not wanted/needed. Absolutely gorgeous surroundings. Hands down, Tim is the BEST!

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Bethlehem, PA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Reservations were made months in advance, upon arriving at the resort our room was not ready and there was a considerable wait. The resort is located outside of Napa and was very nice with pool,Spa, excerise facility and Bowling Lanes next to the Lounge. The resort also provides complimentary shuttle service into Napa for dinner ext. Breakfast was excellent although... More 

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GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear butch47, Thank you for taking the time to share your experience about your recent stay at The Meritage Resort. It is always nice to hear when guests take advantage of our shuttle service into downtown Napa and our other amenities like Crush Ultra Lounge. Again, we are delighted that you enjoyed your visit, and look forward to welcoming you... More 

Seattle, Washington
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A bottle of wine upon arrival? How very Napa of you! Loved this hotel. The Siena restaurant on site had a delicious menu for brunch (along with a buffet). There are vineyards behind the hotel that guests can walk through and make for a perfect photo op. The pool area was clean and stylish. Loved sitting by the fire pit... More 

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GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear Tanya W. Thank you very much for the 5-star review on TripAdvisor. We are pleased that you experienced all of the wonderfully exceptional things that The Meritage Resort has to offer. Your compliments about your culinary experience, our luxurious guestrooms, and our vineyards have been shared with the team. We hope to welcome you back to the Napa Valley... More 

Madison, Connecticut
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Meritage gets top marks for so many things! We had a big, comfortable room with a lovely view of a grape-vine-covered hill. There were LOTS of in-room amenities including a bottle of wine (Part of the resort fee), a fridge, robes, slippers, you name it. From the moment we drove up, we had only good encounters with all staff... More 

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GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear OnTheRoad27. We are delighted that you chose The Meritage Resort for your birthday getaway! Thank you for the many compliments regarding our guestrooms and the service you received from our team. I was so glad to read that you were able to truly celebrate, indulge, and relax with a spa treatment at Spa Terra. Once again, thank you for... More 

Oakland, California
1 review
2 of 5 stars Reviewed 6 days ago NEW

The hotel itself in terms of property, rooms, facilities is reasonably good - on par with a decent Marriott. But from start to finish in my 1 night stay, I've seen service issue after service issue. None of them would have been enough to complain about in isolation, all were minor issues you could brush off individually. But together, they... More 

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GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear JennieLeighOakland, Thank you for taking the time to share your comments regarding your recent stay at The Meritage Resort. Please accept my sincere apology for the various challenges that you experienced. I have shared these with our team, as this is not indicative of the exceptional levels of service we strive to provide to all of our guests. We... More 

Santa Fe, NM
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Pool is too small for the number of guests. Pretend vineyard as backdrop gives the resort a Disney or Busch Garden "the wine country" vibe. Nothing to do on property, no grounds for walking or running or tennis courts. Did take a walk in the adjacent business park, which is well designed. We will stay in the downtown of Napa... More 

Was this review helpful? Yes 1
GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear KSS. Thank you for taking the time to share comments regarding your recent stay at the Meritage Resort and Spa. I am truly sorry that your experience did not match that of many of our guests who enjoy all of the amenities we have to offer including the walking paths through our hillside vineyards. Again, thank you for sharing... More 

san mateo ca
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Housekeeping and cleaning in general were not so good. They are struggling to keep up with the demands of the overall property and the individual rooms. Upon arrival in the evening at our room we immediately noticed that there was a beer bottle, a cocktail glass and cigarette butts on our patio. We also noticed crumbs on the room's desk.... More 

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GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear perrygeorget, Many thanks for taking the time to share comments regarding your recent stay at The Meritage Resort. Please accept my apology for the condition of your room upon arrival. This is not indicative of the level of service we strive to deliver to our guests. I have personally reviewed your concerns with our team to insure that this... More 

Redding, California
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Came here in May with 7 girlfriends. The hotel was sold out but didn't seem too crowded. There was a wine tasting at the hotel that we enjoyed. The restaurant there was ok, nothing to rave about especially compared to restaurants in the area, however the service was excellent and we were offered complimentary glasses of prosecco, which was appreciated.... More 

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GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear Sandradot, Thank you for sharing your comments about your recent girls weekend trip to Napa and The Meritage Resort and Spa. We so happy to hear that you enjoyed your stay and were able to take advantage of Spa Terra and many of the other amenities we have to offer, including wine tastings and our morning coffee in the... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The staff was friendly and attentive. They knew the area so gave great recommendations for dinning and wine tastings. Access to the area was easy by shuttle or by car. We came on a couples get away. So having the schuttle to access downtown was very convenient.

Was this review helpful? Yes
GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear Tim C. Thank you for choosing The Meritage Resort for your couples getaway. We are so happy to know that our customer service exceeded your expectations, and we will be certain to share this with our team. The resort shuttle is a great way to get to and from downtown Napa, we love to hear when guests are able... More 

Palo Alto, California
5 of 5 stars Reviewed 1 week ago

Went there for 2 nights. Great facilities. Clean. Quite rooms. The Crush Lounge has a great happy hour. Close to downtown Napa restaurants. It's located on the southern part of Napa Valley so it a far drive to the wineries in the north side. Sitting by the outdoor fireplace drinking wine was the best part.

Was this review helpful? Yes
GuestRelations M, General Manager at The Meritage Resort and Spa, responded to this review

Dear Paul L. We are glad that you enjoyed your visit to The Meritage Resort. It was great to hear that you were able to take advantage of the Crush Ultra Lounge Happy Hour and all that it has to offer. We agree, as many of our guests do, that relaxing by our outdoor fireplaces is the perfect way to... More 

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