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All 25 Napa hotels

River Terrace Inn

4.0 of 5 Hotel   |   1600 Soscol Ave, Napa, CA 94559
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84%
Ranked #13 of 25 hotels in Napa
Certificate of Excellence 2013
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847 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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State College, PA
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First, I booked this hotel and was given a rate I agreed to accept. I asked for confirmation to be sent via email. I then had to phone back three times, on different days, asking for the confirmation. I was told dome email addresses don't go through. Really?!? Good thing I was persistent, because at check out we were charged... More

Was this review helpful? Yes
Hotel M, Manager at River Terrace Inn, responded to this review

Dear Beth, we thank you for being a guest of our hotel. We appreciate you taking the time to leave us your feedback and share your concerns as it helps us to continually improve our processes and guest experience. With that being said, we do apologize sincerely for the difficulties you faced throughout different areas of your hotel stay. We... More

Milpitas
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A great place to spend three days for our wedding anniversary. Staff was super friendly, room very cozy and most of all, quiet . Tub in room was amazing and so relaxing. We were greater with a hand written card from the staff congratulating us on our anniversary and that really impressed us. Really enjoyed our second stay and we'll... More

Was this review helpful? Yes
Hotel M, Manager at River Terrace Inn, responded to this review

Dear James, we thank you for your kind review. We are happy we could accommodate you during such a special occasion and make you feel so welcome. Thank you for being a guest of ours. We definitely look forward to your next visit. More

1 review
5 of 5 stars Reviewed 1 week ago

We were in Napa for a wedding; some of the wedding guests visited us at our hotel, and wished they had also stayed at the River Terrace. The room was pristinely clean and roomy; the bed was extremely comfortable; the staff was kind and accommodating. We had the breakfast buffet both mornings, which we ate outside on the patio that... More

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Hotel M, Manager at River Terrace Inn, responded to this review

Thank you, Roxanne, for your kind review. We are happy to read that you were pleased with our accommodations. We appreciate your compliments to our staff as well, as it is always our top priority to make our guests feel welcome and comfortable. We are glad you enjoyed your stay in Napa and look forward to your next visit. More

Senior Contributor
39 reviews 39 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We arrived at this hotel before check-in time & there was no problem getting into our room early. All the staff was very helpful & friendly. The beds were very comfortable. The room & bath were roomy & clean. We needed 2 beds so our only option was a room overlooking the parking lot, but it didn't really matter. It... More

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Hotel M, Manager at River Terrace Inn, responded to this review

Thank you for being a guest of our hotel. We are glad to read that you had such a comfortable stay while with us. We value your feedback and your kind review. Thank you again. We hope to see you for another visit in the future. More

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Close to the any areas within walking distance. Professional, Friendly and Accommodating Staff. Rooms were clean and fresh. Very nice smaller hotel. Priced well for that area. Complimentary Wine reception was great!!

Was this review helpful? Yes
Hotel M, Manager at River Terrace Inn, responded to this review

Thank you for taking a moment to leave us your wonderful review. We are happy you had such a great stay with us and that you were able to join us for our complimentary wine hour. We hope you enjoyed your Napa visit and will return again for a future stay. Thank you again. More

Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very clean and well maintained grounds. Room was very spacious and clean. We really enjoyed having a view of the river and sitting on the patio around the firepit in the evenings. Great location close to wineries, restaurants and shopping. Staff friendly and helpful.

Was this review helpful? Yes 1
Hotel M, Manager at River Terrace Inn, responded to this review

Thank you for being a guest of our hotel and for taking the time to leave us such a nice review. We are happy to hear that you enjoyed the amenities our hotel has to offer and the convenient proximity we are to much of what Napa has to offer. We are glad you enjoyed your visit and hope you... More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, close to supermarket, IHOP, and little stores. Conveniently located close to the vineries. Very clean. Large room and good size bathroom. They have their own parking lot and they don't charge you to park. I would return it.

Was this review helpful? Yes
Hotel M, Manager at River Terrace Inn, responded to this review

Dear Dani, thank you kindly for your review. We are pleased to hear that you enjoyed our location and even happier to hear that you would return to stay with us again. We hope you enjoyed your Napa getaway and look forward to your next opportunity to visit. More

Reno, Nevada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Close to wine train and lots of restaurants. The hotel room was very nice and clean. It rained the entire time we stayed, so we didn't see anything other than the inside of the hotel. It is a very nice hotel facility.

Was this review helpful? Yes
Hotel M, Manager at River Terrace Inn, responded to this review

Dear Anthony, we thank you for your review of our hotel. We wish that there could've been sunnier weather during your stay, but we are happy we could provide you comfortable accommodations. We hope you will join us again in Napa! More

Orangevale, California
Contributor
12 reviews 12 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located close to the wine train, Oxbox Public Market and downtown. Location is great. It is next to the river, but don't expect a river 'view', you have to go outside to see it. Still very pleasant surroundings : trees, & path way. The fire pit outside is very nice. We were a little hungry, and we... More

Was this review helpful? Yes 2
Hotel M, Manager at River Terrace Inn, responded to this review

Thank you for sharing your hotel experience with us. We are pleased to hear that you enjoyed our location and had an opportunity to explore so much of the area. We thank you for sharing your concerns with us as well, as feedback from guests like you help us to continue to improve the experience we provide our guests. We... More

Martinez, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked through www.booking.com, but once at the hotel, we were not given the room we paid for. We had to insist they give us the room we paid for with the stated River view, balcony, larger tub and we feel that the customer service was of poor quality. We even saw two workers whispering about us and it was... More

Was this review helpful? Yes 2
Hotel M, Manager at River Terrace Inn, responded to this review

Dear Andrea, we sincerely apologize for your recent experience at our hotel. We are sorry that the miscommunication between booking.com and our hotel caused such confusion and ultimately, resulted in the type of room you originally wanted not being immediately available. It disappoints us that we were not able to 'wow' you with our guest service, as that is always... More

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Additional Information about River Terrace Inn

Also Known As:
River Terrace Hotel Napa
River Terrace Hotel
River Terrace Napa
River Terrace Inn Napa, Napa Valley, CA
Address: 1600 Soscol Ave, Napa, CA 94559
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Napa
#12 Romantic Hotel in Napa
#14 Family Hotel in Napa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — River Terrace Inn 4*
Official Description (provided by the hotel):
A peaceful Napa river side escape. Less than an hour’s drive from San Francisco and the Bay Area, the River Terrace Inn offers an elegant Napa Valley retreat. Our casually elegant Napa Valley hotel is the perfect balance of Wine Country serenity and urban hospitality. -No-Charge Cruiser Bike Rental-Pool-Fitness Center-In-Room Spa-Cuvee Napa Restaurant ... more   less 
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