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SpringHill Suites Napa Valley

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101 Gateway Road East, Napa, CA 94558
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SpringHill Suites Napa Valley
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193 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Texas
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

This Springhill Suites is a little more "upscale" than others I have stayed at in the past. The pool area was very nice with a fire pit and lounge chairs. They actually had a bar that was open in the evenings with reasonable wine prices. The room was what one would expect in a Springhill Suites. Comfortable, clean, spacious. The... More 

Was this review helpful? Yes
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room was very comfortable, clean and nice. The staff was friendly and helpful. They ordered pizza for us at our arrival because the kitchen was closed. The pool and spa area is amazing. Great place to stay while visiting the vineyards around.

Was this review helpful? Yes
Charmaine W, Director of Sales at SpringHill Suites Napa Valley, responded to this review

Hello Jessika, Thank you for taking the time to write such a nice review regarding your recent stay with us. I'm glad to hear that you enjoyed your stay and we hope that you will visit us when you are back in the Napa Valley area so we can "Wow" you again. Regards, Charmaine W. More 

Dallas, Texas
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We did a late check in after touring Napa Valley. The staff was very friendly and up beat. The facility is very clean and we'll appointed. The business center and work out facility are ample. Our room was spacious with a divided seating and work area. The only drawback was our room was #100 next to and under stairs. Sounded... More 

Was this review helpful? Yes
Charmaine W, Director of Sales at SpringHill Suites Napa Valley, responded to this review

Hello, Thank you for taking the time to write a review regarding your recent stay with us. I'm sorry to hear that your room was a little louder than you would of liked. We hope that you will stay with us the next time you are in the Napa Valley area and we will make sure to put you on... More 

Fremont, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 16, 2015

We booked a room (King, Suite) at the last minute to attend an event this past weekend at Jamieson Winery. Our room was nice, clean and comfortable. The staff was friendly and helpful, and the hotel was only a couple of miles away from our venue. I would stay there again without hesitation. The free breakfast was very good. The... More 

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Charmaine W, Director of Sales at SpringHill Suites Napa Valley, responded to this review

Hello, I'm glad you enjoyed your stay but I would like to apologize for our website being down. Please contact me directly and I will make sure that you receive your points since it wasn't your fault that our website was down. Thank you again for taking the time to write your review and we hope that you will stay... More 

Eugene, Oregon
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 30, 2015

We rented a suite here primarily because my mother-in-law was traveling with us. However, the "suite" was very small, hardly bigger than a regular hotel room. There was a very small "living room" with a sink, chair, and a sofa that converted into a bed. With the bed extended there was little room for anything else. There was one bathroom... More 

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Charmaine W, Director of Sales at SpringHill Suites Napa Valley, responded to this review

Hello, Thank you for taking the time to write a review regarding your stay. I understand that we did not meet your expectation with the size of the room. Our "suites" are 25% larger than a standard hotel room but obviously you were expecting more room. We also offer connecting rooms which is also an option. However, I see that... More 

Toronto, Canada
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 28, 2015

We attended a wedding in the area and this was the hotel the family chose for friends and family to stay. It turned out to be a great choice. The hotel is located just outside of Napa on the south side quite close to the municipal airport. The rooms are clean and comfortable, the halls were mainly quiet. The restaurant... More 

Was this review helpful? Yes
Charmaine W, Director of Sales at SpringHill Suites Napa Valley, responded to this review

Thank you for taking the time to write a review. We appreciate your feedback. I'm delighted to hear that you enjoyed your stay at the hotel with your group that was in town for a wedding. We hope that you will stay with us again on your next visit to Napa Valley. Regards, Charmaine More 

Wadsworth, Illinois
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 25, 2015

My wife and I have been coming to Napa for years to enjoy long weekends of wine tasting. For one reason or another we have not found that perfect spot. Spring Hill is very nice, a little expensive but that's driven by the location and season. The breakfast is free and better than most. I found the staff very friendly,... More 

Was this review helpful? Yes
Charmaine W, Director of Sales at SpringHill Suites Napa Valley, responded to this review

Thank you for your survey, we appreciate your feedback. We are delighted that you had a "pleasant stay" while wine tasting in the Valley and enjoyed the many amenities that the hotel has to offer. We hope that you will stay with us on your next visit to Napa Valley. Regards, Charmaine More 

Atlanta
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 22, 2015

Hotel seems new. Public areas are nice, rooms are spacious and clean. Only negative was distance from town - it kind of feels like it's in the middle of nowhere. Staff was pleasant, though and breakfast was fine - overall a nice stay.

Was this review helpful? Yes
Charmaine W, Director of Sales at SpringHill Suites Napa Valley, responded to this review

Thank you for your review. We are delighted to hear that you enjoyed the hotel. We look forward to having you stay with us again on your next visit to the Napa Valley. Regards, Charmaine More 

Vancouver
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 26, 2015

We have stayed here three times on our trip to Napa, it is close enough to drive and far enough away to relax after a day of tastings! the rooms are very comfortable with a sink, microwave and fridge which is great for snacks. Breakfast is so good lots to pick from and you can enjoy it on the deck!... More 

Was this review helpful? Yes
Charmaine W, Director of Sales at SpringHill Suites Napa Valley, responded to this review

Thank you for your review and for being loyal guests. We appreciate your loyalty and staying with us for the past three times you were in Napa. We look forward to having you back again. Regards, Charmaine More 

Elon College, North Carolina
Level Contributor
144 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed March 4, 2015

This is a good spot to explore Napa. The room was large and well appointed. The breakfast was standard Marriot and the employees did a good job at keeping it well stocked. The property is well appointed and we would definitely return.

Was this review helpful? Yes 1
Charmaine W, Director of Sales at SpringHill Suites Napa Valley, responded to this review

Thank you for your review. We are glad to hear that you enjoyed your stay. Please keep us in mind when you are back in Napa Valley. Regards, Charmaine More 

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