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The Westin Verasa Napa

4.0 of 5 1314 McKinstry Street, Napa, CA 94559
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The Westin Verasa Napa
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The Westin Verasa Napa
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886 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Verasa Napa
See the most recent reviews
Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 9, 2012

My husband and I spent one evening in this hotel. It was a quick trip from the East Coast (June 15th-17). We landed in San Fran and drove to the Westin. What a gorgeous hotel. We quickly checked in and had lunch out side near the pool. It was a great lunch. The short stay was great and I wish... More 

Was this review helpful? Yes
Management response:

It sounds like a whirlwind trip but well worth it and thank you for taking the time to provide us your feedback. For such a short time span you were able to get a lot done. We’ll hope to see you back soon and we’ll have more great wine tastings and restaurant’s for you to choose from on you next... More 

San Francisco, California
Top Contributor
52 reviews 52 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 9, 2012

Westin quality with pet friendly option. Room service was amazing cant wait to return!

Was this review helpful? Yes 1
Management response:

Thank you so much for the review and the feedback, because here in Napa some of our favorite guest are the ones with 4 legs. We’ll hope to see you and your Bulldog back soon! Be well, Nathan Baslaw Service Express Manager More 

Downey, Ca
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 9, 2012

Excellent staff and accomodations. Our two bedroom suite was very nice and we would recommend this hotel to anyone. Room service was above and beyond. Location proved to be excellent as well. Directly across the street from the Napa Valley Wine Train. If you like wine, you're in heaven in Napa, Ca.

Was this review helpful? Yes 1
Management response:

Thank you for the excellent feedback and I couldn’t agree more: “If you like wine, you’re in heaven in Napa, Ca”. I couldn't have said it better myself! We’ll hope to see you back soon. Be well, Nathan Baslaw Service Express Manager More 

Indiana
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 8, 2012

We stayed in Westin Verasa Napa and loved it. The hotel has a lodge like feel and blends in to the surroundings with earth tones. Our one bedroom suite was spacious with a sofa bed, dining, kitchenette and a balcony. The bath room is huge with a shower and a tub. There was even free laundry on the floor. Valet... More 

Was this review helpful? Yes 1
Management response:

We are always thrilled to here when our guests able to enjoy all the different facilities and surrounding attractions. The pool is also my favorite area of the hotel, and with the summer addition of food and beverage service it really adds a nice touch. We’ll hope to see you back soon. Be well, Nathan Baslaw Service Express Manager More 

Tampa, Florida
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 2, 2012

My husband and I spent two nights here this past weekend on our first trip to the Napa Valley. We have always loved Westin hotels in the past, and have been very comfortable in the "Heavenly Beds" and "Heavenly Baths", so we were very much looking forward to our stay. When we checked in to the hotel we were informed... More 

Was this review helpful? Yes 4
Management response:

Thank you for the detailed feedback and I’m sorry for the missed communication at check in about your room type. Our front desk staff should be qualifying what the guests are looking for in a room. Some guests want more space and a kitchen or kitchenette, while others prefer a better view or a bathtub and we seemed to miss... More 

Maryland
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 29, 2012 via mobile

Incredible outdoor area and pool. Suite was spacious, comfortable and had many ammenities. Great location. Loved it!

Was this review helpful? Yes 1
Management response:

Thank you for the feedback and I agree that the salt water pool, with cabana’s and food/bar service is a great way to spend an afternoon in the Napa Valley. Also if you’re into a little more activity but still relaxing you can always go to the Bocce Ball courts in the adjoining courtyard. We’ll hope to see you back... More 

Houston
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 29, 2012

Overall this is the best Westin I have ever stayed at. Even though I booked the room priceline, I was upgraded to a gorgeous suite. The property is cozy and extremely quite. The location does leave a little to be desired. Best SPG in wine country.

Was this review helpful? Yes
Management response:

Thank you for the great review and we’ll hope to see you back on your next trip to the Napa Valley and wine country! Be well, Nathan Baslaw Service Express Manager More 

Sacramento, CA
Contributor
12 reviews 12 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 29, 2012

The Westin is a beautiful property and we enjoyed three nights in a very clean one bedroom/two bath unit on the third floor with a large balcony overlooking the pool. Our check-in was quick and friendly. We were told that the $20 resort fee covered valet parking, the exercise room and free wi-fi in the room. We parked directly in... More 

Was this review helpful? Yes 6
Management response:

Thank you for all the feedback and good advice for future travelers. I’d also like to apologize for the details that were missed during your recent stay. We take feedback and Trip Advisor very seriously and the details are what really help. I’d like to address a your 2 primary areas of concern, housekeeping and the resort fee. It sounds... More 

Senior Contributor
29 reviews 29 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 28, 2012

I stayed at this property for a business conference. The location is not great near downtown Napa, but the view from the pool area and facing rooms is of the mountains. There are many restaurants within walking distance, but the drive to the nicer areas of the valley is about 15 minutes. The room was clean, understated, pool view, and... More 

Was this review helpful? Yes
Management response:

Thank you for the review and the feedback and I will agree that if someone is looking for a hideaway, tranquil resort; just north of Napa, from Yountville to Calistoga is a better location to stay. That being said if you are more interested in walking distance to some of the best restaurants in the world, (La Toque, Morimoto, Oenotri,... More 

Houston
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed June 26, 2012

I have a had great experiences here in the past and frequently recommend this hotel to people visiting the wine country. I have also had amazing meals at Toque. But this stay was poor. The employees are not empowered to serve loyal customers. It started with check in. As a platinum member I always get some kind of room upgrade.... More 

Was this review helpful? Yes 2
Management response:

Thank you for the feedback and I’d like to apologize for the various issues that you encountered during your recent stay with us. As a Platinum member I can understand how and why it would be frustrating to not receive the almost guaranteed and standard upgrade at least one room category. Then to compound the issue, not be granted the... More 

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Additional Information about The Westin Verasa Napa

Address: 1314 McKinstry Street, Napa, CA 94559
Phone Number:
Location: United States > California > Napa Valley > Napa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Verasa Napa 4*
Number of rooms: 180
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Also Known As:
The Westin Verasa, Napa Hotel Napa
Westin Hotel Verasa
Westin Hotel Napa
The Westin Verasa Napa Napa Valley, CA
Hotel Style:
#2 Family Hotel in Napa
#3 Luxury Hotel in Napa
#6 Green Hotel in Napa
#9 Business Hotel in Napa
#10 Romantic Hotel in Napa

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