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The Westin Verasa Napa

#11 of 27 Hotels in Napa
Certificate of Excellence
GreenLeadersBronze level
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1314 McKinstry Street, Napa, CA 94559
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Breakfast for 2 Included
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The Westin Verasa Napa
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1,000 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Verasa Napa
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San Diego
Level Contributor
103 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed December 28, 2012

Location is great. They do allow pets. Although when we checked in, despite having reserved that our puppy was joining us, they did not have a bed or bowls for him. My husband is a Starwood platinum member and i suspect that is the only reason why they were able to "find" a bed and bowl. Other than that minor... More 

Was this review helpful? Yes 1
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the great review and for you and your husband’s continued loyalty to Westin and Starwood. We really appreciate all the great feedback and I will be passing along your review to our food and beverage team and I’ll send along your praise. We wish you a happy new year and we’ll hope to see you back soon.... More 

california
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed December 28, 2012

Treat yourself to the one bedroom suite. Think of them as a small but well appointed city apartment. The bed is very comfortable and the doors to the sleeping area block out all noise from the hall. The sleeping area is dim, which while romantic at night, is a bit annoying as one tries to get ready in the morning.... More 

Was this review helpful? Yes 1
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the great review and the details you were able to provide for all our future guests. From your room descriptions, pet friendly options and local attractions, I think your descriptions are spot on. Also, if at any time in the future you find yourself needing more light in your guest room, please feel free to give us... More 

San Francisco, California
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed December 27, 2012

My wife and I stayed with another couple in a 2 bedroom, 2 bath "upgraded" suite, facing the river. The 2 bedroom unit has plenty of room, and a nice terrace. The rooms are are clean and quiet. Excellent beds. Our unit had a fairly long walk from the elevator and lobby. Staff is friendly. We had one problem with... More 

Was this review helpful? Yes
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

I would like to thank you and this is great feedback for all of our TripAdvisor readers. I think your suggestion of 2 couples in a 2 bedroom suite is a great option for people traveling together and your area suggestions and walk times are perfect. We’ll look forward to your next visit and have a great new year. Be... More 

San Francisco, California
Level Contributor
396 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed December 23, 2012

The location is perfect, next to Napa Train, and the town's many bars and restaurants. Short ride to the wineries, a great spot to make a base when coming for a few days of wine tasting. They have almost nightly cocktails and small winery tastings, and the pool/outdoor areas are great. Getting to Napa River for a walk is a... More 

Was this review helpful? Yes 1
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the great review and feedback for all of our TripAdvior readers. On your next trip please feel free to stop by the desk and we have a few great options for scenic walks directly from the hotel. The river walk is a great option but for a bit longer stroll the Oxbow Preserve is under a .5... More 

Houston, Texas
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed December 22, 2012

We couldn't have been more pleased with our stay at the Westin, despite the crappy weather that unfortunately came with our trip. The hotel more than made up for it. Our room was oversized with the kitchen in case we wanted to cook, but who had time with all the wine tasting? I loved the decor, and did I mention... More 

Was this review helpful? Yes
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the perfect review and I’m glad to hear that the extreme amount of rain during your visit didn’t spoil all the fun that you had. I will be passing along your thoughts to the my Service Express team and also our entire food and beverage team. We love the great feedback and we’ll hope to see you... More 

Sarasota, Florida
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 21, 2012

This was my first stay at a Westin and I doubt it'll be my last. The hotel was lovely. We were only in Napa one night, but I would've liked to be able to enjoy it longer. The room was very tastefully decorated, understated elegance is the phrase that comes to mind. Their "heavenly beds" are appropriately named, and super... More 

Was this review helpful? Yes 1
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the honest and detailed feedback and I will pass along your thoughts to our valet and entire Service Express team. We always appreciate the positive feedback and the feedback for improvement. While I do fully understand the frustration with the additional amenity fee, we try to make it a low, reasonable cost, that combines a grouping of... More 

Toronto, Canada
Level Contributor
126 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed December 20, 2012

I have traveled a lot in my life and rarely am I surprised by luxury. I was amazed with the Westin; our suite was larger than the last condo I owned. The service was superior and the wine available at the bar is one of the most impressive lists I have ever seen. The breakfast is better than most hotels... More 

Was this review helpful? Yes
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for this amazing review and I am glad that we were able to exceed all you expectations. I will be passing along your thoughts to our entire team and we’ll hope we’re able to see you again on your next visit to our beautiful Napa Valley! Be well, Nathan Baslaw Service Express Manager More 

California
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 17, 2012

I really enjoyed this hotel. The prices for offseason were incredible. A two bedroom suite has plenty of room for two couples. Our room was clean comfortable and quiet. The hotel is large so some of the rooms are a bit of a walk from the main lobby. We were able to walk to the Oxbow Market and other shopping... More 

Was this review helpful? Yes
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the great review and your feedback for future travelers is great. Offseason visits in a 2 bedroom suite, with 2 couples, is a great way to visit the Legendary Napa Valley. We’ll hope to see you back soon. Be well, Nathan Baslaw Service Express Manager More 

Seattle, Washington
Level Contributor
5 reviews
3 of 5 stars Reviewed December 15, 2012

I'm an SPG member and prefer to stay at Starwood resorts when I travel. I have never had a problem using my debit card at any other Starwood hotel. However at the Westin Verasa they will authorize your card upon check in for the FULL amount of your stay PLUS 40% to cover any amenities you may use. We were... More 

Was this review helpful? Yes
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the providing us and our future guests this detailed feedback and I’m very sorry for the issues you encountered while staying with us. Our policy on debit cards and credit cards is the same, and is only to ensure payments can be made at the time of check out. Nothing is actually charged to the card but... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 7, 2012 via mobile

We arrived in Napa on a wine tasting trip having deliberately chosen the low season to avoid the throngs. On check in we had mistakenly been booked for one night only. This was corrected and we were also upgraded to a lovely spacious suite. The rest of the hotel is a similar high standard and represented great value for our... More 

Was this review helpful? Yes 1
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the great feedback and your suggestions and the timing of your visit was a perfect choice. The crowds are nonexistent, the valley is filled with promotions, hotels are priced lower and most restaurants and wineries are open and available for tastings. Lastly, I’m glad to hear that we were able to quickly and accurately correct the small... More 

Hotel Review Summarization

What travelers say

  • Oxbow market(15)
  • Valet parking(13)
  • Very nice(12)
  • Wine train(8)
  • Resort fee(8)
  • Bedroom suite(8)
  • Pool area(8)
  • Heavenly beds(6)
  • Wine tasting(5)
  • Hot tub(5)
Questions? Get answers from hotel staff and past guests. Ask a question

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The Hotel (24)
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