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The Westin Verasa Napa

#11 of 27 Hotels in Napa
Certificate of Excellence
GreenLeadersBronze level
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1314 McKinstry Street, Napa, CA 94559
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Breakfast for 2 Included
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The Westin Verasa Napa
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958 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Verasa Napa
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Fort Worth, Texas
Level Contributor
174 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed October 13, 2012

The hotel is beautiful, and the rooms very pleasant. The bathtubs are nice and deep for people who like to enjoy a long soak. The La Toque restaurant was excellent. For breakfast, however, I would suggest walking two blocks down to the Model Bakery for a killer breakfast sandwich. There is no spa on the property, but the Gloria Curry... More 

Was this review helpful? Yes
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the great review and this is perfect feedback for our future visitors. You mention some great points about the hotel and local area. I would like to add that La Toque is not only one of the best restaurant’s in the Napa Valley but ranks among the top restaurants in the world, as it’s maintained its Michelin... More 

New Jersey
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 11, 2012

My wife and stayed there a couple of days ago and we were very pleased. The hotel itself is very modern, and is within a couple of blocks walking distnace to Downtown Napa. Perfect location, near restaurants, wine bars and shopping.. We had a suite with a kitchen and a full balcony, which really came in handy. Checkin process was... More 

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WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the excellent review and we would like to send our condolences. I’m glad that the hotel, and even more importantly our staff, was able not only able to exceed your expectations but create a positive memory during a tough time. I will be sharing your story with our staff and we can’t wait to welcome you back... More 

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed October 10, 2012

Great hotel, great location. All staff were awesome! The only thing was we were put in a room right above the loading bay. So at 5:00am you could here talking and beeping from the trucks droping off food ect. We didn't move because we had already put all our stuff away. The noise stopped on the weekends.

Was this review helpful? Yes
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the review and I’m sorry for the location of the room. On any future visits please feel free to request a specific area of the hotel prior to arrival. This gives us the ability to block guests around all specific requests. We’ll hope to see you back soon. Thank you again and be well, Nathan Baslaw Service... More 

Cleveland, Ohio
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 10, 2012

We love this hotel for many reasons. We've stayed here before and definitely will again. Here are the pros... 1. Location! You can walk to the Oxbow Market in 5 minutes and downtown in 10. And yes, it's safe...even at night. 2. The rooms are large with kitchens. We had a suite which was awesome. 3. There is a pool... More 

Was this review helpful? Yes
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the very pointed and detailed feedback. I think you give a great description for future guests of all aspects of the hotel and some good ideas of what could be improved. We’ll hope to see you back on your 3rd visit. Be well, Nathan Baslaw Service Express Manager More 

Chicago, Illinois
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 9, 2012

We had a Napa Girls Weekend and stayed here in the 2 bedroom suite for 4 nights. Our room was clean and comfortable. Because of the design of the master bedroom, the bathroom sliding door in the room doesn't completely close - there are gaping holes on both sides of the door. There is no privacy at all. The air... More 

Was this review helpful? Yes 1
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the great review and for the feedback of what could be improved upon. I have brought up your thoughts on the A/C controls to my Engineering team and they are going to trouble shoot what could have been the cause. I also have them looking at our bathroom sliding doors. We take a lot of pride in... More 

Vancouver, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 9, 2012

The Westin Napa provided the best service and location for our Vineyard experience. The concierge Christopher took the time to find out what kind of experiance we were looking for and helped us map out our excursions. When you get to Napa your expectations are quite high as we have all heard the stories of French Laundry and Opus One... More 

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WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the great review and feedback for all of our future travelers. You give some great tips and a new way of looking at Napa that I hadn’t thought of. Napa has both the very upscale areas and experiences but it’s also mixed in with a huge agricultural base and grape growing community. Also as you pointed it... More 

Carlsbad, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 7, 2012

My wife's 40th birthday Napa dream vacation. I am Starwood Platinum and used points to stay he for 4 nights. It was a very busy weekend, and was still able to get upgraded to a suite. the rooms were very nice, the pool area and hot tub were a nice late afternoon break. The workout room was nice. The hotel... More 

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WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the review and it’s great to have feedback from SPG Platinum members. I also think you provide some great positive feedback and good location feedback about the Napa Valley. Although the Napa Valley is not a huge area we are a bit of a drive from St. Helena, Calistoga and the northern part of the valley. That... More 

NYC
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed October 7, 2012

For $450 a night for a regular room with one bed, you expect stellar service and extra amenities. Not here. We booked a three night stay along with another couple recently, and spent 90 minutes on the phone with the concierge a week prior to arrival, to make sure that our reservations at a dozen or so vineyards were arranged... More 

Was this review helpful? Yes 1
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for providing us and our future guests such detailed feedback, and I’m sorry for the many different issues you experienced while staying with us. As one of the upper upscale resorts in the Napa Valley we strive to provide the highest and most professional level of service from prior to arrival, all the way through the day of... More 

New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 5, 2012

My Fiancee and I stayed here and had a great experience. Our room was complete with a balcony and mini kitchen. It was clean and staff was very friendly and attentive, I would recommend this hotel to anyone staying in the area.

Was this review helpful? Yes
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

This is great feedback and thank you for taking the time to share your thoughts. We’ll hope to see you back again soon, Nathan Baslaw Service Express Manager More 

Grand Cayman
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 3, 2012

I am extremely disappointed with my stay at your hotel. My stay was Sept of this year.I found the staff unhelpful in most areas. Just to give you a few examples of what I am referring to, when we checked into our room, we noticed that there were some dirty dishes outside the room next door. We changed and went... More 

Was this review helpful? Yes 2
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review

Thank you for the detailed feedback and examples. As I mentioned in my emails with you and your group members, I am truly sorry for the variety of issues that you experienced with your stay and our hotel. I have shared all of your thoughts with our front office, food and beverage and housekeeping teams and each has taken the... More 

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