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The Westin Verasa Napa

4.0 of 5 1314 McKinstry Street, Napa, CA 94559
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The Westin Verasa Napa
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The Westin Verasa Napa
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897 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Verasa Napa
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San Francisco, California
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 16, 2015

A very pleasant stay here for over night. Staff were very helpful and friendly. The room was extremely comfortable and well appointed. We had been given an upgrade for this room as my boyfriend is SPG platinum guest. 1 staff should be recognized is Jonathan (Bartender) at Bank cafe. He was outstanding. He was skilled at his craft of being... More 

Was this review helpful? Yes 1
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello B J: Thank you for the great review and excellent feedback. We love to hear about great guest experiences and from the photos and the description it sounds like you had a wonderful trip. Additionally, I will pass your feedback along to the Bank Bar and Café team about how great Jonathan was. He’s one of the best in... More 

Houston
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 15, 2015

If you want to be able to enjoy downtown Napa and the wine country, the Westin is ideally located in between both. I stay here often and the service seems to be getting better and friendlier. The good: spacious rooms especially if you opt for a one bedroom with kitchenette. Low being able to cook for myself in the room.... More 

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello RyanL99: Thank you so much for the great review, and for providing us and all of our TripAdvisor readers the good and the bad parts of your stay. It sounds like overall you had a great trip and I’m glad to hear that the issue you did encounter with your shower was quickly resolved, and that our team followed... More 

New York City, New York
Top Contributor
77 reviews 77 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 12, 2015

We were at the Westin Verasa for Christmas, and overall we had a good experience. We chose the Westin over some of the smaller, more boutique Napa options because we were traveling with a lot of family and needed somewhere central and less romantic with amenities. The hotel lobby and bar were very cozy for Christmas, with a large fireplace... More 

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello SounternCross99: Thank you for taking the time to provide us and our TripAdvisor readers a bit of feedback about your Christmas experience but more than anything I would like to apologize for the various lapses in service that your encountered during your visit. We are of a service mindset and staffing levels are a huge part of providing great... More 

california
Top Contributor
69 reviews 69 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 10, 2015

After the Napa earthquake, the Westin Verasa suffered water damage due to a ruptured pipe. They are now up and running at 100%. Our favor employee, Tim, greeted us with a smile and made certain we had a third floor room with an idyllic river view. No trace of any damage can be spotted anywhere on the ground or in... More 

Was this review helpful? Yes 2
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello mbisme: Thank you for the incredible review and we are so happy to hear your thoughts on the restoration work that’s been going on since the earthquake back in August. Although we’re not 100% back to normal, we are getting close. Most of the work is going on behind closed doors and outside of the public view which makes... More 

Tracy, California
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 9, 2015

I stayed at the Westin in June for a small conference my company was hosting. Everything was just fantastic. The grounds are beautiful. The staff were friendly and helpful. My room was comfortable and spacious. I had a great balcony view overlooking the pool area. I also had a little kitchenette in my room. Loved it! The only reason this... More 

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello Aimee B: Thank you for the great review and feedback for all of our TripAdvisor readers. It sounds like a great work trip and my apologies about the issue you encountered with the wasps. I have passed along your thoughts to the exterior landscaping team and I know that it should be corrected for this upcoming summer. Hope to... More 

Atlanta, Georgia
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 6, 2015

Great hotel and in a very nice location. We were there for one night. Although we did get to see much of the hotel the location was very convenient to the Oxbow which was a great place to do some shopping and walking distance to the downtown shopping district. We took advantage of the hotels house car to head downtown... More 

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello Ali D: Thank you for the great feedback and excellent review for all of our TripAdvisor readers. It sounds like a great trip and I 100% agree that the first floor rooms are actually my favorite because of the high ceilings which adds a lot better feeling of space and they are very convient. Also, thank you for sharing... More 

Los Angeles, California
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 6, 2015

I love this hotel, I think we stayed there 4 times one year. It's dog friendly, wine friendly and people friendly. this is the best place to stay in Napa, when we travel we like to stay in Hotels that have a great Bar Scene and this one is one of the best. The bar tenders are great, there's a... More 

Was this review helpful? Yes 1
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello Colin R: Thank you for the incredible review and great feedback for us and all of our TripAdvisor readers. We love to hear our guests experiences, especially when they provide such great information for all the readers. Looks like it’s been just about year since your last visit so we’ll hope to see you back again soon. Be well,... More 

Bay Area
Contributor
18 reviews 18 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 5, 2015

I was there for 1 night. I was upgraded upon arrival to a 1 bedroom suite. Room was great, service was fantastic. Hotel lobby was beautiful and up to date. I have stayed at several places in Napa and will be coming back to the Westin for sure. Location cannot be beat if you want to head downtown for some... More 

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello CaliforniaKid22: Thank you for the awesome review and your loyalty to the Starwood Preferred Guest program. We love to hear great feedback, especially from those that are traveling locally. We pride ourselves in the service that we are able to provide and we’ll look forward to hosting you on your next trip to Napa. Hope to see you back... More 

St Louis
Top Contributor
201 reviews 201 reviews
44 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed January 4, 2015

Great location and nice property. We really appreciated being near downtown napa rather than in the middle of nowhere like some of the alternative hotels. The staff was nice throughout our stay however the concierge could use an upgrade. Prior to our arrival I requested help identifying a NYE activity and received a list of ~6 to chose from. All... More 

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello farm2fork: Thank you for taking the time to provide us a review of your new years trip to Napa and for the feedback on both the positive parts of your stay and the areas that could use improvement. Although it can be tough to hear, feedback for improvement helps ensure that your experiences aren’t repeated. I will follow up... More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

I've stayed at this Westin twice. It is convenient to the wineries, convenient to the Boxbow Market (great spot to visit), close to downtown Napa, and just a friendly, pretty hotel. The outdoor pool in the middle is a great way to end a day. The only drawback is that the pool doesn't open until 8am :)

Was this review helpful? Yes
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello Bethberrie: Thank you so much for taking the time to provide us a review of your stay here in Napa. We love to hear about our guest’s experiences and it sounds like you had a great time. I hope that this winter hasn’t been too rough but if you need an escape to some California, Napa Valley sunshine we’d... More 

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Additional Information about The Westin Verasa Napa

Address: 1314 McKinstry Street, Napa, CA 94559
Phone Number:
Location: United States > California > Napa Valley > Napa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Verasa Napa 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
The Westin Verasa, Napa Hotel Napa
Westin Hotel Verasa
Westin Hotel Napa
The Westin Verasa Napa Napa Valley, CA
Hotel Style:
#2 Family Hotel in Napa
#4 Luxury Hotel in Napa
#6 Green Hotel in Napa
#10 Business Hotel in Napa
#11 Romantic Hotel in Napa

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