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All 25 Napa hotels

The Westin Verasa Napa

4.0 of 5 Hotel   |   1314 McKinstry Street, Napa, CA 94559
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Ranked #8 of 25 hotels in Napa
Certificate of Excellence 2013
A recent review
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751 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
portland, or
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed today NEW

The staff created a positive experience, always greeting us at the door and we felt "taken care of" and transported. They "get it" regarding hospitality! Had a great night sleep with the comfortable beds, clean rooms, thanks to GM Don and Dustin and the staff for really creating a nice stay for us!

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NYC
Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Have stayed at the Verasa twice, both excellent experiences. Very friendly, helpful staff, large rooms, treat Starwood Gold/Platinum guests particularly well. Good central location a short walk from the excellent food at Oxbow Market. Will definitely be back.

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Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is beautiful, the service is even better. Matthew (valet) greeted me when I arrived and actually wanted to know how my drive was. Johnny at the front desk was warm, welcoming and a fountain of information about the property and Napa. It didn't end there. Every employee I spoke with during my stay seemed to genuinely care about... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Upon arriving, Sean, our valet, gave us excellent tips on local wines. The hotel was beautiful, very accommodating and even upgraded us for free because it was our anniversary. Britney and Alana were the best, super cool, crazy helpful, and overall had our best interests in mind. You don't often meet hotel staff that are this genuine. Stay here because... More

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Maumee, Ohio
Senior Contributor
28 reviews 28 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a week at the Westin Verasa in Napa, unique in that the hotel was formerly a time share. Our suite included a fully stocked, full kitchen, dining area, sitting area, separate bedroom and spacious bathroom. Other guests had suites with two beds/ two baths. The staff was helpful and friendly, knowledgeable about the area. It features a saltwater... More

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San Francisco, California
Top Contributor
59 reviews 59 reviews
44 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: Dog friendly (comes with dog bed, feeding bowl and treats), free parking, 2 mins drive to downtown area, beautiful decor throughout, large heated pool and hot tub, great bed! Cons: Staff were not that friendly and helpful (especially the check in staff), valet parking was poorly organized (very backed up and slow service), it's a very big hotel so... More

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello Candyichiban: Thank you for taking the time to provide us a bit of feedback about your recent stay with us, and although it sounds like you had a good trip, I apologize for the lack of service you received during your visit. Guest service is our top priority and I would like to apologize that this was obviously not... More

Orlando, Florida
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here while on a trip to Napa. Room was well maintained and hotel is within walking distance to downtown Napa. No fridge in our standard room. When asked about this we were told we would have to upgrade rooms. Surprised by this. Besides that very helpful staff and pleasant experience. Be aware you will have to valet your car... More

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello JL1026, Thank you for taking the time to provide us and all of our TripAdvisor readers a great review about your recent stay. Also thank you for passing a long your feedback about not having a fridge in your traditional room. I wish I had a better answer, but due to the room size and set up there is... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Your restaurant staff members are phenomenal. After a long evening of driving, it was so nice to be served by Tricia for a terrific meal and good conversation. She and other restaurant staff members really made the business trip feel like home. Thank you.

Was this review helpful? Yes 1
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Gary K, Thank you for the incredible review and I have already passed along your thoughts to our La Toque and Bank Bar and Café management team in order to recognize Tricia for a job well done. Our service is by far the most important part of our job and it’s great to hear when one of our associates is... More

Tampa, Florida
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

As we were checking in - the man next to us was upgraded to a room in the "quiet section" of the hotel. Where we were upgraded to a king bed with a kitchen (pretty sure all rooms have a king bed and we are only staying for two nights we don't need a kitchen!). We were places in room... More

Was this review helpful? Yes 2
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello Calebgallagher: Thank you for taking the time to provide us and our TripAdvisor readers a bit of feedback about your recent stay here at The Westin Verasa Napa. I would also like to apologize for not only the room that you were placed in, but more than anything the lack of service that you received on your recent visit.... More

San Francisco, California
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 2 weeks ago

I was extremely surprised at how accommodating the entire staff was. There was not a rude person there. It didn't seem to matter what time of day it was that if there was something my friends and I needed the staff at Westin were very responsive and helpful. There were a few people that need to be recognized unfortunately I've... More

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello Nick T: Thank you for the great review and it not only sounds like you had a great trip, but when issues arose our team stepped up and handled everything efficiently and effectively. We love to hear about our outstanding associates and although we don’t have an Amanda on our team, I will figure out who was responsible for... More

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Additional Information about The Westin Verasa Napa

Also Known As:
The Westin Verasa, Napa Hotel Napa
The Westin Verasa, Napa Hotel
Westin Hotel Verasa
Westin Hotel Napa
The Westin Verasa Napa Napa Valley, CA
Address: 1314 McKinstry Street, Napa, CA 94559
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Napa
#3 Luxury Hotel in Napa
#7 Romantic Hotel in Napa
#10 Business Hotel in Napa
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Westin Verasa Napa 4*
Official Description (provided by the hotel):
The Westin Verasa Napa is located downtown near the heart of Wine Country. Just steps from the famous Wine Train, our hotel has 5-star dining and 3,200+ sq ft of event space. ... more   less 
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