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All 25 Napa hotels

The Westin Verasa Napa

4.0 of 5 Hotel   |   1314 McKinstry Street, Napa, CA 94559
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82%
Ranked #8 of 25 hotels in Napa
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
wam3 Los Angeles, California
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749 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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English first
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is beautiful, the service is even better. Matthew (valet) greeted me when I arrived and actually wanted to know how my drive was. Johnny at the front desk was warm, welcoming and a fountain of information about the property and Napa. It didn't end there. Every employee I spoke with during my stay seemed to genuinely care about... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Upon arriving, Sean, our valet, gave us excellent tips on local wines. The hotel was beautiful, very accommodating and even upgraded us for free because it was our anniversary. Britney and Alana were the best, super cool, crazy helpful, and overall had our best interests in mind. You don't often meet hotel staff that are this genuine. Stay here because... More

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Maumee, Ohio
Senior Contributor
28 reviews 28 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent a week at the Westin Verasa in Napa, unique in that the hotel was formerly a time share. Our suite included a fully stocked, full kitchen, dining area, sitting area, separate bedroom and spacious bathroom. Other guests had suites with two beds/ two baths. The staff was helpful and friendly, knowledgeable about the area. It features a saltwater... More

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San Francisco, California
Top Contributor
59 reviews 59 reviews
44 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Pros: Dog friendly (comes with dog bed, feeding bowl and treats), free parking, 2 mins drive to downtown area, beautiful decor throughout, large heated pool and hot tub, great bed! Cons: Staff were not that friendly and helpful (especially the check in staff), valet parking was poorly organized (very backed up and slow service), it's a very big hotel so... More

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Orlando, Florida
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here while on a trip to Napa. Room was well maintained and hotel is within walking distance to downtown Napa. No fridge in our standard room. When asked about this we were told we would have to upgrade rooms. Surprised by this. Besides that very helpful staff and pleasant experience. Be aware you will have to valet your car... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Your restaurant staff members are phenomenal. After a long evening of driving, it was so nice to be served by Tricia for a terrific meal and good conversation. She and other restaurant staff members really made the business trip feel like home. Thank you.

Was this review helpful? Yes 1
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Gary K, Thank you for the incredible review and I have already passed along your thoughts to our La Toque and Bank Bar and Café management team in order to recognize Tricia for a job well done. Our service is by far the most important part of our job and it’s great to hear when one of our associates is... More

Tampa, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

As we were checking in - the man next to us was upgraded to a room in the "quiet section" of the hotel. Where we were upgraded to a king bed with a kitchen (pretty sure all rooms have a king bed and we are only staying for two nights we don't need a kitchen!). We were places in room... More

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello Calebgallagher: Thank you for taking the time to provide us and our TripAdvisor readers a bit of feedback about your recent stay here at The Westin Verasa Napa. I would also like to apologize for not only the room that you were placed in, but more than anything the lack of service that you received on your recent visit.... More

San Francisco, California
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 1 week ago

I was extremely surprised at how accommodating the entire staff was. There was not a rude person there. It didn't seem to matter what time of day it was that if there was something my friends and I needed the staff at Westin were very responsive and helpful. There were a few people that need to be recognized unfortunately I've... More

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello Nick T: Thank you for the great review and it not only sounds like you had a great trip, but when issues arose our team stepped up and handled everything efficiently and effectively. We love to hear about our outstanding associates and although we don’t have an Amanda on our team, I will figure out who was responsible for... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Royce Ann, Gina, and the entire staff were more than welcoming and gracious to our large energetic group! It was a quick bachelorette weekend trip, and what better way to be welcomed in our two bedroom suite but with Champagne and chocolate that Royce Ann had prepared for the girls and I to congratulate me on my upcoming wedding. There... More

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello Victoria M, Thank you for the incredible review and spectacular feedback about your entire experience here at our property. I will make sure to personally thank Royce Ann and Gina for a job well done and your trip sounds like it was amazing! I know that it’s a long way to Napa from Chicago, but we hope to have... More

Fort Myers, Florida
Top Contributor
74 reviews 74 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here three nights for our 30th wedding anniversary. They had upgraded us to a one bedroom suite with full kitchen, living room and dining room and a balcony overlooking the Napa River. First, I am not sure there is a bad room in the place. It is more what you would like-to overlook the pool, to overlook the... More

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello FloridaBetsy, Thank you for the great review and the detailed feedback for all of our TripAdvisor readers. This sounds like a wonderful trip and we always appreciate hearing about our guests experiences while staying on property. On another note I apologize about the issue you had with our onsite laundry service. There shouldn’t be a reason that anything like... More

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Additional Information about The Westin Verasa Napa

Also Known As:
The Westin Verasa, Napa Hotel Napa
The Westin Verasa, Napa Hotel
Westin Hotel Verasa
Westin Hotel Napa
The Westin Verasa Napa Napa Valley, CA
Address: 1314 McKinstry Street, Napa, CA 94559
Phone Number:
Location: United States > California > Napa Valley > Napa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Napa
#4 Family Hotel in Napa
#6 Green Hotel in Napa
#7 Romantic Hotel in Napa
#10 Business Hotel in Napa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Verasa Napa 4*
Official Description (provided by the hotel):
The Westin Verasa Napa is located downtown near the heart of Wine Country. Just steps from the famous Wine Train, our hotel has 5-star dining and 3,200+ sq ft of event space. ... more   less 
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