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The Westin Verasa Napa

4.0 of 5 1314 McKinstry Street, Napa, CA 94559
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The Westin Verasa Napa
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The Westin Verasa Napa
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848 reviews from our community

Traveler rating
    417
    277
    76
    45
    33
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133
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 3 days ago NEW

Bad. When we arrived this hotel they didn't set up our room. Waiting for long time. Then they gave us 2 keys but both didn't work so had back to desk again. Also light was running out so we asked to change it but they didn't even after we back from restaurant. And they recommended facial which 3min away from... More

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San Francisco, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Visited Napa with my mother and had a really good time. Staff was amazing, Shanti in reservation helped us organize the trip. She was very proffessional and also sent us a written card. Thank you so much ! Jonathan at the Bar is a star ! speaks 4 languages, makes amazing drinks, knows how to intertain all your guest and... More

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Contributor
13 reviews 13 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Love the location of this Westin; easy walk to downtown but far enough away (overlooking Napa River) to feel like you're tucked away from the crowds. Beautiful building, pleasant staff. Upgraded to suite from traditional king (SPG Gold). Great suite size, with full kitchen and dining area. Well decorated. Would definitely stay here again.

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Texas
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Westin Napa October 9-11 to celebrate our wedding anniversary. We planned this trip for months and chose the Westin after much back and forth on where to stay...and then the earthquake hit in late August. We found out about the significant damage at the hotel about 3 weeks before our trip and we were thrown into... More

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Owings Mills, Maryland
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed here with a group of friends. There were 9 of us total. 3 adults in each room. When we arrived our room was ready and clean, however we noticed there was just a king size bed. When we called and asked for an additional cot, the hotel staff stated the coach was a sleeper sofa. We tried... More

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Mansfield, Ohio, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Really you can put this place in the middle of a landfill and when you come through the doors it's magical . Very relaxing and great service . Bree at the front desk greets you like an old friend. I'm here often and love it. Sitting out on patio sipping some vino is compulsory. You can just escape here for... More

Was this review helpful? Yes 1
Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here at the beginning of October and really were pleasantly surprised with the room. First, we should add that the hotel was accommodating to a change in our reservation. We were originally supposed to stay Thursday night through Sunday morning, but had an issue with travel and asked to change our reservation to arrive on Friday. The hotel... More

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello DaniFillman: Thank you for the great review and feedback for us and all of our TripAdvisor readers. It sounds like you had a wonderful trip and I’m very sorry about any miscommunication about the status of the hotel or the work that is occurring. Although there was quite a lot of damage after the earthquake and we are currently... More

Dutchess County, NY
Top Contributor
57 reviews 57 reviews
22 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I were quite concerned about some recent reviews of this facility in light of the recent earthquake and the damage it sustained. We travelled to Napa for business and stayed on a few days for some R & R. By the time we realized there might be "issues" at this property, there were virtually no rooms available... More

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello Atraveljunky: Thank you for the great review, and update from a guest perspective, to all of our TripAdvisor readers. We really appreciate everyone’s support and feedback over the past 6 weeks and we love to hear about all of our guest experiences, both positive and for improvement. They both give us clues on how we are doing as a... More

Providence, Rhode Island
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Westin Verasa Napa is a well above average Westin property located just a few blocks from Oxbow market and downtown Napa. Amenities, decor, rooms, and bedding are all exactly as expected Westin standard. What made this hotel extremely memorable and a clear notch above most Westin properties was the outstanding staff. From the moment our car hit park in... More

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WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello Andrea S: Thank you for the incredible review and awesome feedback about our property, the service and our associates. We take great pride in our service levels and talk very regularly about how important it is that we do everything we can to exceed every guests expectations. We know things happen and it’s hard to be perfect but that... More

Carrollton, Texas, United States
Contributor
16 reviews 16 reviews
11 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a gorgeous property. Was in Napa with my family of 4 for a destination wedding. Traveling with 2 daughters 10 and 14 can always be a challenge. To potentially make matters worse, there was the matter of the recent earthquake and the Westin was not operating at 100% capacity. After calling ahead to confirm my reservation could be honored,... More

Was this review helpful? Yes 1
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review

Hello Jeff B: Thank you for the amazing review and we love to hear such great feedback. I think your thoughts on the property and the ability to be perfect for a family or a couple is a great thing to point out. In addition the 2 bedroom suite seems like a perfect fit for your family. These suites provide... More

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Additional Information about The Westin Verasa Napa

Address: 1314 McKinstry Street, Napa, CA 94559
Phone Number:
Location: United States > California > Napa Valley > Napa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Verasa Napa 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
The Westin Verasa, Napa Hotel Napa
Westin Hotel Verasa
Westin Hotel Napa
The Westin Verasa Napa Napa Valley, CA

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