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County Inn

850 Leong Drive, Mountain View, CA 94043
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62 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (62)
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    (14)
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Atlanta, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Booked through Hotwire, which I will never again trust. This disgusting hotel was rated equivalent to Holiday Inn Express, which was ridiculous. The desk personel were rude, first on the phone and then in person. The walls, drapes, inner curtains and bedspreads were dirty. There was no hot water for the two days we were there--it was lukewarm at best--as... More 

Was this review helpful? Yes
DaysInnSunnyvale, Guest Relations Manager at County Inn, responded to this review

Pat M, Thank you for choosing the County Inn, we are sorry about your dissatisfaction at the hotel and appreciate your feedback. The experience you described certainly falls short of our expectations. We do not have much control over hotwire booking and customer service, but we are very happy to help our guests navigate thorough the process. Our staff is... More 

Level Contributor
23 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

We stayed overnight when we visited the NASA premises for a meeting at Singularity University. The rooms were functional, the bathroom was okay and the breakfast was good enough for a days work. Don't stay to long. One night is okay anyway.

Was this review helpful? Yes
DaysInnSunnyvale, Guest Relations Manager at County Inn, responded to this review

Dear Joep B, Thanks for staying with us during your visit to Singularity University. We do make sure that our guests have a very comfortable and pleasant stay, I am glad that we were able to do just that for you. However, we do get many tech professionals who stay with us weeks during their visits to the area companies,... More 

Orangevale, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Easy freeway access, clean room with a mix of new and "vintage" amenities, clean and comfortable. All in all a nice good sized room with a comfortable bed for a reasonable price. Even has a pool. Continental breakfast provided, left before they served it, but they did have coffee to go available.

Was this review helpful? Yes
DaysInnSunnyvale, Guest Relations Manager at County Inn, responded to this review

Hi Andrew N, I am glad you had a pleasant stay overall and enjoyed our amenities. You are right, we aim to provide comfortable, pleasant stay at a best price for the area to our guests. Thank you and we look forward to welcome you again soon! More 

Breda, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 26, 2015

The guy on the front desk, contrary to some of the other reviews, was friendly and helpful and there were no problems with charges to my credit card. The room was of a decent size and clean and offered reasonable facilities (although the fridge did drone quite a bit during the night). Light sleepers (I am not included in this... More 

Was this review helpful? Yes 2
DaysInnSunnyvale, Guest Relations Manager at County Inn, responded to this review

Dear travelling_dude_1973, We aim to provide a comfortable, pleasant stay and a great quality service for all our guests with amenities such fresh complimentary breakfast at a very affordable price for this area. Furthermore, we have recently renovated rooms with wooden floors and improved room quality for greater comfort. Thanks again for your kind words sir and we sincerely hope... More 

Granite Bay, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 13, 2015 via mobile

We were recently going to stay here but didn't make it past the front desk. We had "BOOKED" a room for one night and we called and asked if we could add another night for a extra charge to be payed upon arrival. Which was agreed upon. Anyway we pulled into the seedy parking lot of this place located in... More 

Was this review helpful? Yes 1
DaysInnSunnyvale, Guest Relations Manager at County Inn, responded to this review

Dear, DEADREGAL It seems there was misunderstanding in communication, but sir, our staff is not at all dishonest, they are hardworking, polite and greatly hospitable people. If you had stayed with us, you would have seen that they would go out of their ways to help make your stay wonderful and a pleasant one. You can also find such cases... More 

Colorado
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 25, 2015

The room was a good size so you don't feel claustrophobic. The sink is outside the bathroom so two people can get ready at the same time. If you're the snobby type that requires a fancy lobby, you'll be disappointed. This is more motel style than hotel style so it's easier to get your suitcase in and out of the... More 

Was this review helpful? Yes
DaysInnSunnyvale, Guest Relations Manager at County Inn, responded to this review

Dear Mikeroni, Thank you so very much for your very complimentary words. We know we have a great location, pretty good sized rooms, complementary breakfast and quite area. This area hotels are generally very high in demand, so we aim to provide a comfortable, pleasant stay with an affordable price. We hope to serve you again when you are visiting... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 17, 2015

This inn is to be avoided at all costs. Run for the hills to a motel 6 you are better off. Bugs in the bed, and a filthy bathroom. Ugh gross. Also their customer service is pretty much equivalent to punching yourself in the face. Just do that instead of wasting your time/money here.

Was this review helpful? Yes 1
DaysInnSunnyvale, Guest Relations Manager at County Inn, responded to this review

Dear Brian F. We truly apologize that you experienced this. First, we can not confirm your stay here, also we have never had a problems your described, and no guests have experienced "bed bugs" in our recently renovated clean rooms. However, we aim to provide a high quality stay with great service, so we have surveyed all the rooms to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 21, 2014

Unless you're looking for a reservation nightmare, don't book here. Though adequate for a place to sleep, rooms are old and small. Our fridge cabinet door was held closed by a napkin and the clothes closet door's hinges have been torn off. But that's nothing compared to the fiasco we went through with the reservation. Their third-party company, HotelsPlus is... More 

Was this review helpful? Yes 1
DaysInnSunnyvale, Guest Relations Manager at County Inn, responded to this review

Dear twoduct, We have no way of confirming your stay here. And your comments about rooms being "small" simply contradicts all our guests comments of rooms being very spacious, clean and comfortable. Furthermore, if you faced any reservation issues through third party booking services, we would love to help you resolve those issues and provide all the help from our... More 

Washington DC, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 14, 2014

Everything else reasonable was booked, so we took a chance. Nice surprise: it was clean, had an updated bathroom, comfortable beds. Breakfast was great - even had a waffle maker - and in a charming room full of young people on laptops, probably interviewing for a dot.com job. The fitness room had good equipment. The staff was nice. With free... More 

Was this review helpful? Yes
DaysInnSunnyvale, Guest Relations Manager at County Inn, responded to this review

Dear Hannah E, Thank you for choosing the County Inn. We are happy to hear that you enjoyed updated bathroom, comfortable beds, fresh breakfast and our fitness room. Also our room service staff is very happy to hear you appreciate cleanliness in rooms. Thanks again, we are very glad that you enjoyed your stay and sincerely hope to see you... More 

Launceston, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 24, 2014

We needed a location near to San Francisco airport and this was ideal, less than 30 minutes on 101 in busy traffic. It is close to the 101 but there was no noise in the hotel area. The room was big enough for a football team and the TV large enough for them to see, the room was impeccably clean... More 

Was this review helpful? Yes 1
DaysInnSunnyvale, Guest Relations Manager at County Inn, responded to this review

Dear Den1892, What a lovely review! I was delighted to read that you found many things admirable about your stay with us. Especially big, clean rooms that can fit " football team and the TV large enough for them to see" :) Thank you for staying with us, we certainly hope that you visit us again when you are in... More 

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