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All 23 Mountain View hotels

Residence Inn Palo Alto Mountain View

3.0 of 5 Hotel   |   1854 El Camino Real West, Mountain View, CA 94040
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Residence Inn Palo Alto Mountain View
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Ranked #13 of 23 hotels in Mountain View
A recent review
4 of 5 stars reviewed 3 days ago
WellWithMySoul Philadelphia, Pennsylvania, United States
  • Reviews (73)
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73 people have reviewed this hotel

Traveler rating
    16
    32
    15
    5
    5
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20
4
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36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Philadelphia, Pennsylvania, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Was there for two long stays. Overall, it is what I've come to expect for a home away from home. Large room with enough amenities to make it feel like home. Large frig, breakfast bar. The maid service is very efficient and does a good job. The breakfast is certainly all you can eat, though most mornings I had to... More

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Pt. Pleasant, NJ
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed March 10, 2014

I just spent 3 nights at the Residence Inn in Mountain View. Everyone that worked at the hotel, from the Front Desk, to Breakfast/Happy Hour Servers, to Housekeepers were very friendly and super efficient. However, I felt that the hotel was lacking in other areas. The heating/cooling in my room never worked properly. It was 80 degrees in the room... More

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MtnView_ResidenceInn, General Manager at Residence Inn Palo Alto Mountain View, responded to this review

Good Afternoon, Thank you for staying with us at the Residence Inn Mountain View. We appreciate you taking the time to review our hotel. As a Platinum guest we appreciate your loyalty to Marriott and value your feedback. We know that you travel frequently; therefore, I am pleased to hear your comments in regards to our staff. We strive to... More

Sunderland
Top Contributor
165 reviews 165 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 27, 2014

Was here for a business trip for a week. Two level rooms with separate bathrooms allowed sharing without too much sharing. Would like suit a family well although the stays might pose a problem for small ones. Rooms themselves were pleasant. Clean and well serviced. Plenty of parking. Be wary of the main road - El Camino - gets very... More

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Kiev, Ukraine
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2014 via mobile

Residence Inn is very good family hotel with nice big rooms, continental breakfasts. It is situated not far from city center and Main Street. One note for all travelers, wifi internet not fast enough, the rest is very positive

Was this review helpful? Yes 1
Tel Aviv, Israel
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 5, 2014

I only stayed for one night, and had no need for a breakfast, but the welcome was good, the room was clean and the bathroom convenient and also clean - in short, everything one can wish for for a short business stay.

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Santa Cruz, California, United States
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 20, 2013

My family stayed there for 12 days while I was in the hospital at Stanford. The location was close by and the rates were quite good for a two bedroom split level suite. Very clean and accessible. Lots of close by food and amenities. The breakfasts were totally acceptable.

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Highland, Maryland
Top Contributor
143 reviews 143 reviews
48 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed October 2, 2013

Individual buildings, 4 units to each I think, two levels -- plus a patio in the center of a 4 building set, and lots of trees, bushes, grass. Suggest you request a unit not so close to El Camino Real, as there's a lot of traffic there. Room is nice. Maintenance a little sub-par, a few things needing repairs are... More

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Seattle
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 19, 2013

It was okay, I give it a 3 star due to I've stayed in many Residence Inns in the country, and this was average at best. Room was expensive for what we got versus what we expected. loft/penthouse was the classification. It was comfortable, property is dated in my opinion. In Mountain View CA,there are not many good choices. It... More

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MtnView_ResidenceInn, Manager at Residence Inn Palo Alto Mountain View, responded to this review

Good Day ISLANDbluefish, Thank you very much for your review of your recent stay at the Residence Inn by Marriott in Mountain View. It is nice to hear that you were able to reserve the Penthouse Executive Suite for your one night stay for a leisure concert visit! We assure that we can improve for a better than average score... More

Pune
Contributor
15 reviews 15 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 19, 2013

Rooms are good. Service is also decent. But expected more from a Marriott. Breakfast needs improvement. Fruits had gone bad a couple of days. Bagels were not fresh. A/C in my colleagues suite went bad after a few days. Room telephone did not have a speaker phone. Extremely disappointing. Toiletries were missing items like ear buds, moisturizer. Would not recommend... More

Was this review helpful? Yes 1
MtnView_ResidenceInn, Manager at Residence Inn Palo Alto Mountain View, responded to this review

Good Day A P, Thank you for taking the time to write an honest post on your stay at the Residence Inn by Marriott Mountain View. As a manager here I speak for our team when I say we appreciate the review and the TripAdvisor score. It made me very glad to read your review because it is an honest... More

No. Calif.
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 18, 2013

I wish I could rate our hotel room, but we didn't actually stay here. We made our reservation through the Lucille Packard Children's Hospital at Stanford, as our grandson (age 11) was having heart surgery there on 9/12/13. We gave the hotel our credit card to put down a 1-night deposit. We had 6 people traveling to Palo Alto as... More

Was this review helpful? Yes 3
MtnView_ResidenceInn, General Manager at Residence Inn Palo Alto Mountain View, responded to this review

Dear Mrs. Woodson, I first off want to send you my deepest apologies and inform you that I am very happy to hear the surgery went well. Being a mother myself, I could not imagine the pain and worry you were going through for your grandson. I understand there are many unanswered questions about Marriott policy and why we were... More

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Additional Information about Residence Inn Palo Alto Mountain View

Also Known As:
Residence Inn Palo Alto Mountain View Hotel Mountain View
Residence Inn Palo Alto Mountain View Hotel
Mountain View Residence Inn
Residence Inn Mountain View
Address: 1854 El Camino Real West, Mountain View, CA 94040
Phone Number:
Location: United States > California > Mountain View
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 23 hotels in Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Palo Alto Mountain View 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Marriott, Travelocity, Expedia, TripOnline SA, Hotels.com and Venere so you can book your Residence Inn Palo Alto Mountain View reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
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Number of rooms
112

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