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Residence Inn Palo Alto Mountain View

3.0 of 5 1854 El Camino Real West, Mountain View, CA 94040
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Residence Inn Palo Alto Mountain View
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Residence Inn Palo Alto Mountain View
Residence Inn Palo Alto Mountain View
Residence Inn Palo Alto Mountain View
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91 reviews from our community

Traveler rating
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    40
    17
    7
    7
See reviews for
24
6
5
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atascadero, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very pleasant sleeping. Large rooms, felt like an apartment. Would definitely return. Full size kitchen and bar stools allowed for having friends over to eat, drink and enjoy time with. Parking was free and easy

Was this review helpful? Yes 1
MtnView_ResidenceInn, General Manager at Residence Inn Palo Alto Mountain View, responded to this review

Hello and thank you for taking the time to review our hotel. We are pleased that our suite accommodations met your expectations and you were able to relax in your room with friends. My staff always enjoys hearing about great guest stays and I will be sure to inform them of your comments. Safe travels and we hope to host... More 

Saint Charles, Missouri
Top Contributor
133 reviews 133 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for business. The check in process was easy and the front desk clerk was very welcoming. This is an older Residence Inn, in which you enter the room from the outside. These properties are usually dated and showing signs of their age, however, this property seemed well maintained. The room looks like it has been updated at some... More 

Was this review helpful? Yes
MtnView_ResidenceInn, General Manager at Residence Inn Palo Alto Mountain View, responded to this review

Hello and thank you for reviewing our hotel! I am glad that our hotel and staff service met your expectations. We really strive to keep the property clean and ensure our guests receive great customer service; safe travels and we look forward to having you on your next visit to Mountain View! More 

Washington, DC
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 6, 2015

I stayed here for two nights. The carpet in my room was so dirty that I kept my shoes on all the time. The carpet in the dining room area was filthy. I didn't want to think what the kitchen might have looked like! The workout room was also filthy without any towels or water cups. And here the kicker... More 

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 30, 2014

This is a decent and functional hotel near Mountain View and Palo Alto. There is nothing truly exceptional about it, but the suites are simple and functional. From the outside, this hotel doesn't look like much. It is right on El Camino (which can be a little noisy). It is conveniently across the street from Panera, Walgreens, Starbucks, Jamba Juice,... More 

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Carlsbad, California
Top Contributor
130 reviews 130 reviews
15 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed December 10, 2014

We had a very pleasant two-night stay here. Very clean and spacious with a full kitchen, essentially like being in a studio apartment for a few nights. The bed was also quite comfortable and the shower head in the bathroom was outstanding (may be a random thing to put in here but I love a good showerhead!). The staff was... More 

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Sofia, Bulgaria
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 10, 2014

I've been staying in this hotel since 2007 when visiting Palo Alto on business. In general I'm happy with the hotel. I'm giving it 3 stars for service, not because of "bad" service, but more due to lack of services offered. Rooms are well maintained. Some A/C units are noisy, but management is helpful with providing another room if that... More 

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 5, 2014

I am disappointed in how the staff handled my concerns about bed bugs, and I will no longer be staying at this hotel. I have stayed at this hotel for 50-100 nights in the past few years and would have expected much better treatment than this. I stayed at the hotel in mid-October, 2014 and woke up several nights with... More 

Was this review helpful? Yes 4
Sao Paulo, SP
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 17, 2014

It is a good hotel for staying. Very clean and quite and has a good kitchen infrastructure in the room if you want to prepare your own food. You can find a lot of markets to buy food or you can ask the front desk to do it for you. I recommend.

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MtnView_ResidenceInn, General Manager at Residence Inn Palo Alto Mountain View, responded to this review

Hello and thank you so much for your review. We are thrilled you enjoyed your accommodations here at the Residence Inn and were able to take advantage of the full kitchen in your room! We certainly hope to host you again soon. Safe Travels, Aubrey Prophet General Manager More 

San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

I stayed here with two other people while visiting Stanford (less than 5 miles away) and I'm so glad I did. I had a two-bedroom suite, which had two bathrooms, living room with a pull-out sofa, and a complete kitchen. The suite was clean and well-designed. The kitchen had everything, including a dishwasher. The property is lovely and the staff... More 

Was this review helpful? Yes 1
San Diego, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2014

Stayed on business for just an overnight during a very busy travel week, judging by extremely limited availability of decent hotels I usually stay at. The room/suite was above and beyond what I expected both in terms of space and a good location. Will likely return. I booked a single night and spent the rest of the time at a... More 

Was this review helpful? Yes
MtnView_ResidenceInn, General Manager at Residence Inn Palo Alto Mountain View, responded to this review

Hello, We really appreciate the great review you left us! I understand this area can be very tight on hotel availability during the week and we hope to be able to host you again in the future for any personal or business travel you may have in Mountain View. Thank you for giving our hotel a try, we are very... More 

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Additional Information about Residence Inn Palo Alto Mountain View

Address: 1854 El Camino Real West, Mountain View, CA 94040
Location: United States > California > Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Palo Alto Mountain View 3*
Number of rooms: 112
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Also Known As:
Residence Inn Palo Alto Mountain View Hotel Mountain View
Mountain View Residence Inn
Residence Inn Mountain View

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