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Residence Inn Palo Alto Mountain View

3.0 of 5 1854 El Camino Real West, Mountain View, CA 94040
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Residence Inn Palo Alto Mountain View
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Residence Inn Palo Alto Mountain View
Residence Inn Palo Alto Mountain View
Residence Inn Palo Alto Mountain View
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86 reviews from our community

Traveler rating
    19
    37
    17
    6
    7
See reviews for
23
6
5
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carlsbad, California
Top Contributor
130 reviews 130 reviews
15 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a very pleasant two-night stay here. Very clean and spacious with a full kitchen, essentially like being in a studio apartment for a few nights. The bed was also quite comfortable and the shower head in the bathroom was outstanding (may be a random thing to put in here but I love a good showerhead!). The staff was... More 

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Sofia, Bulgaria
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been staying in this hotel since 2007 when visiting Palo Alto on business. In general I'm happy with the hotel. I'm giving it 3 stars for service, not because of "bad" service, but more due to lack of services offered. Rooms are well maintained. Some A/C units are noisy, but management is helpful with providing another room if that... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 5, 2014

I am disappointed in how the staff handled my concerns about bed bugs, and I will no longer be staying at this hotel. I have stayed at this hotel for 50-100 nights in the past few years and would have expected much better treatment than this. I stayed at the hotel in mid-October, 2014 and woke up several nights with... More 

Was this review helpful? Yes 2
Sao Paulo, SP
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 17, 2014

It is a good hotel for staying. Very clean and quite and has a good kitchen infrastructure in the room if you want to prepare your own food. You can find a lot of markets to buy food or you can ask the front desk to do it for you. I recommend.

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MtnView_ResidenceInn, General Manager at Residence Inn Palo Alto Mountain View, responded to this review

Hello and thank you so much for your review. We are thrilled you enjoyed your accommodations here at the Residence Inn and were able to take advantage of the full kitchen in your room! We certainly hope to host you again soon. Safe Travels, Aubrey Prophet General Manager More 

San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

I stayed here with two other people while visiting Stanford (less than 5 miles away) and I'm so glad I did. I had a two-bedroom suite, which had two bathrooms, living room with a pull-out sofa, and a complete kitchen. The suite was clean and well-designed. The kitchen had everything, including a dishwasher. The property is lovely and the staff... More 

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San Diego, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2014

Stayed on business for just an overnight during a very busy travel week, judging by extremely limited availability of decent hotels I usually stay at. The room/suite was above and beyond what I expected both in terms of space and a good location. Will likely return. I booked a single night and spent the rest of the time at a... More 

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MtnView_ResidenceInn, General Manager at Residence Inn Palo Alto Mountain View, responded to this review

Hello, We really appreciate the great review you left us! I understand this area can be very tight on hotel availability during the week and we hope to be able to host you again in the future for any personal or business travel you may have in Mountain View. Thank you for giving our hotel a try, we are very... More 

Fort Lauderdale, Florida
Contributor
14 reviews 14 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 3, 2014

Stayed with the family for 2 nights in late July. Front desk was very friendly and was accommodating when I asked for a room change upon check in. The rooms are a bit dated, but well kept. I was surprised at how quickly the space in the room was eaten up. We had 2 adults, plus our 9 and 16... More 

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MtnView_ResidenceInn, Manager at Residence Inn Palo Alto Mountain View, responded to this review

Good Afternoon from the Residence Inn Mountain View! Thank you for your feedback. Our staff’s focus is our guest satisfaction and your feedback helps us improve our hotel. I’m glad our staff was able to accommodate your needs and request. We hope to see you again in the future. Tianna Speth Assistant General Manager More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 19, 2014

I stayed here for 30 days during my relocation to California for a new job. In general, the stay wasn't bad. The location was fairly good, but you really want to have a car (only two bus lines service the location, and one stops running by 4PM... not terribly helpful). There are a couple of other buses that get within... More 

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Pune
Reviewer
5 reviews 5 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 13, 2014

I had a stay for around 20 days in this property recently. I had stayed in recidence inn hotels at other places earlier and had a very good experience. But this one is not upto the mark Rooms - Rooms aere overall tidy and neat. But with old furnishings, TV was the old LED thick tv, in the era of... More 

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München
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 20, 2014

I have stayed at Residence Inn for a longterm stay of 20 days and unfortunately had a terrible experience. The place is overall nice-looking, but the service was terrible which made me feel very un welcomed as a guest. Below are concrete examples. I regret having booked this hotel and do not recommend it! Several times during my stay, the... More 

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Additional Information about Residence Inn Palo Alto Mountain View

Address: 1854 El Camino Real West, Mountain View, CA 94040
Location: United States > California > Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Palo Alto Mountain View 3*
Number of rooms: 112
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Also Known As:
Residence Inn Palo Alto Mountain View Hotel Mountain View
Mountain View Residence Inn
Residence Inn Mountain View

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