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All 23 Mountain View hotels

BEST WESTERN PLUS Mountain View Inn

2.5 of 5 Hotel   |   2300 W. El Camino Real, Mountain View, CA 94040
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110 people have reviewed this hotel

Traveler rating
    37
    24
    34
    8
    7
See reviews for
30
14
19
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Mountain View Inn
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Sofia, Bulgaria
2 reviews
5 of 5 stars Reviewed June 22, 2011

I came from Sofia, Bulgaria to attend the high school graduation of my grandson, and my mother (90 years old!) and my two sisters joined me at the Best Western Mountain View Inn in Mountain View, CA. All the employees were very helpful and considerate, but the desk manager, Mr. Abel Perez, was especially ready to help, bringing in a... More

Was this review helpful? Yes
nonaga, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Thank you for taking the time to write such a wonderful review of our hotel. Our team appreciated reading your comments. We liked your comment about Abel, our team leader, showing how he went beyond his normal responsbilities to ensure your mother and sister had a comfortable stay. More

Laguna Beach
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 14, 2011

The check in was sloppy. The girls were talking among themselves, we were a bit of an annoyance to them it seemed. We got to our room, and it smelled of stale smoke and harsh chemicals to mask the odor. We went back and asked for a different room. The girl quickly gave us an upgraded room. This room smelled... More

Was this review helpful? Yes
nonaga, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

We apologize for any inconvenience you experienced at our hotel. We have discussed your comments to improve our service. We were extremely busy with the Stanford Graduation weekend and unfortunately at times some supplies ran low. We will ensure this does not happen again and also will schedule another attendant to better serve our guests. More

Israel
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 15, 2011 via mobile

Loved the breakfast And the location isvalso awsome

Was this review helpful? Yes 1
Beijing
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 29, 2011

I stayed here for 4 nights in a business trip, overall speaking it's a good hotel, rooms are clean and spacious, no smoking smell. The bash tube is clean and hot water is big enough. The bad things are: 1. this hotel is next to the El Camino Real road, so the traffic noise in the night is not ignorable.... More

Was this review helpful? Yes 2
nonaga, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Thank you for your review and suggestion. We are sorry the noise from the street affected your sleep. We also have rooms located further away from the street which reduces the noise level. We are adding more variety to our complimentary hot breakfast such as juices, yogurt, and fruits. We are looking also looking at other areas to improve our... More

Cambridge, United Kingdom
Contributor
18 reviews 18 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 26, 2011

Stayed for two nights on business. Chose this place as had to keep costs down on part of the trip but it was an excellent place to stay. The bed very large and comfortable, dated styling but spotless and well maintained. No noise except in the morning from some big trucks leaving the parking lot but no noise from the... More

Was this review helpful? Yes 1
Longmont, Colorado
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 5, 2011

I'm glad my husband's company paid for this stay as I would never pay $150 a night for such a small motel-like room. But this is California and this may be the norm for all I know. Cons: the bed was way too soft. Some people may like this, but my back prefers a solid bed. Small room: 1 foot... More

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San Diego
1 review
5 of 5 stars Reviewed February 14, 2011

I stayed at this hotel in January 2011 during a business trip. I usually stay closer to the work site in Palo Alto but rooms were in short supply due to large conferences occuring at the same time. My choices were either very expesnsive high-end hotels or no-name places with very low rates that made me nervous. I had never... More

Was this review helpful? Yes
nonaga, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Thank you for your kind words about Abel and our property. Our team takes great pride in going the extra step to provide excellent service and it is comments such as yours that make our day! More

San Luis Obispo, CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed February 13, 2011

I decided to try this hotel because of the quality reputation that Best Western is known for. Let me tell you - I was so impressed! First when you walk into the lobby area you are greeted by friendly staff as well as a warm and clean environment. The check in process was quick and smooth. When we arrived at... More

Was this review helpful? Yes
nonaga, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Thank you for taking the time to write about your experience at our property. We appreciate your mention of the value of staying with us and the personal attention that Abel provided you. We look forward to your return! More

Sacramento
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 21, 2011

We've been staying at this hotel for YEARS whenever we come down for concerts at Shoreline. On our most recent stay, we were charged for smoking in a non-smoking room. Considering neither me, nor my friend smoke, we were shocked by this charge. Not to mention we left the room cleaner than we found it, this is beyond frustrating. Check... More

Was this review helpful? Yes 1
nonaga, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Our hotel is 100% non-smoking and we take smoking in the rooms very seriously. Our registration document clearly warns the consequence if a room is smoked in. We had three employees, including our manager verify that the room smelled like smoke before posting the charge to sanitize the room. More

Los Angeles, California
1 review
3 of 5 stars Reviewed January 11, 2011

We came here and stayed every Christmas holidays with my family for the past 3 years, visiting our grandfather in the Los Altos area so the hotel is very convenient for us to come and go. I can't say much about the rooms we were in because this is the same room where we stayed last year. (We had 5... More

Was this review helpful? Yes
nonaga, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Thank you for staying with us for the past three years. We apologize for any inconvenience you experienced during your stay. I can assure your comments will help us improve our service. We have imcreased our internet speed this month and plan to do more. Also, we are providing greater variety in our breakfast service, for example seasonal fruits. Thank... More

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Additional Information about BEST WESTERN PLUS Mountain View Inn

Also Known As:
Best Western Plus Mountain View Hotel
Best Western Plus Mountain View Hotel Mountain View
Best Western Mountain View
Mountain View Best Western
Address: 2300 W. El Camino Real, Mountain View, CA 94040
Phone Number:
Location: United States > California > Mountain View
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Mountain View Inn 2.5*
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