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BEST WESTERN PLUS Mountain View Inn

2.5 of 5
2300 W. El Camino Real, Mountain View, CA 94040
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BEST WESTERN PLUS Mountain View Inn
Ranked #13 of 22 hotels in Mountain View
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76 reviews from our community

    Trip type
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    24
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Date Rating
1 review
3 of 5 stars Reviewed November 19, 2012 via mobile

We have stayed at several plus properties but I would not rate this a plus. More a regular Best Western, mismatched furniture made the room very dated. Bed was comfortable, but weird sink area. The sink area counter needs to be larger to accommodate personal hygiene bags etc,. If I were in a pinch, I would stay again but would... More

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Michael P, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
November 26, 2012

Dear Loveto3, Thank you for taking the time to write us a review. We appreciate your feedback. At this current time we are in the process of updating our rooms and take comments like yours and utilize them for our renovations as well. We hope you will consider our property for a future visit. More

North Fork, California
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 15, 2012

All things considered, this facility of a overpriced. The room was fairly comfortable, but the vanity area lighting was poor--difficulty to see details, particularly for the older folks (I'm on of them). The TV was old enough to be donated to a museum. Come on Best Western, flat screens are cheap these days. The heating system was very noisy, making... More

Was this review helpful? Yes 1
Michael P, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
November 21, 2012

Dear Donald B, We appreciate all our guest feedback. We are currently in the process of room updates and will keep your comments in mind. I will be sure to pass your comments along to our team as well. Thank you and we hope you consider us for your next stay. More

Bronx, New York
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2012

The rooms were clean, quiet, breakfast was OK, all for a reasonable price. Good enough for business travel, or for travelers on a budget. Good bar/restaurant right across the street. Two palm trees in the parking lot add a little flair to an otherwise bland-looking exterior.

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Michael P, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
November 15, 2012

Dear bronx_jeep, Thank you so much for taking the time to tell other Trip Advisor users about your experience here with us at the Best Western PLUS Mountain View Inn! We're glad you enjoyed your stay with us and that you found everything to be satisfactory. We thrive on guest feedback and I will be sure to pass along your... More

San Jose, California
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 22, 2012

The Plus for this Best Western is their employees, who were hardworking & responsive to our needs. They are disadvantaged by the facilities, however. We stayed for 3 nights in a room with one king bed. The lighting was quite dim for reading. The TV was old, and came with instructions on how to turn it on. Even at that,... More

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nonaga, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
October 24, 2012

Our staff really appreciate these comments. We are in the process right now of updating our rooms. We look forward to your next review after seeing the changes. We continually change our breakfast and apologize for the inconvenience to you. More

Portsmouth, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 29, 2012 via mobile

We stayed here because we were going to a Rascal Flatts concert nearby. It was convenient to the arena and easy to get to. The room was ok but we were opposite the ice machine which was a bit noisy. Breakfast was typical Best Western sled service and paper plates. Fine if you're in a hurry but for the price... More

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nonaga, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
October 24, 2012

Thank you for your feedback. We are currently updating the property at this time and look forward to surprising you in the future! More

Davis, CA
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 23, 2012

This hotel was perfect for a good nights sleep. It was quiet, clean, had new beds and a lovely breakfast with a variety of hot and cold foods, fruit and drinks. We had a room facing the back of the property away from check in which proved to be very quiet.

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nonaga, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
October 24, 2012

We appreciate you taking the time to write this review. We are glad you enjoyed the breakfast and the new mattress. Hope to see you in the near future! More

Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2012

Recently visited friends in Mountain View, stayed at this hotel for 6 nights. Room was very comfortable and clean. Refrigerator and microwave were very handy, beds were very comfortable. Staff in hotel were very pleasant and very helpful. This hotel was is in an excellent location on the El Camino Real, very close to every amenity you should need. Hotel... More

Was this review helpful? Yes 1
nonaga, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
August 7, 2012

Thank you for taking the time to review our hotel. We are pleased you liked the location and free internet. We hope you can visit us again! More

Beltsville, Maryland
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 20, 2012

Rooms are good size and comfortable with all the amenities of microwave, fridge, coffee maker, free internet (both wired and wireless), and a nice HD TV. Because this is a motel-style building (individual entries to the outside), the heating/AC unit is a typical wall unit, which of course means all the air blows right across you while you're in bed.... More

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See 4 more reviews by hbavguy for Mountain View
nonaga, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
August 7, 2012

Thank you for your kind words about our hotel. We strive to give the best customer experience and love to see comments like yours. We look forward to having you stay with us again. More

Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 9, 2012 via mobile

I was a little disappointed in the Best Western Plus Mountain View. I was expecting a higher level of hotel from the description than what it actually is. The room was small, the floor sloped as you walked thru the room, the window screen looked like someone had tried to pry it off, and there was no weather stripping under... More

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nonaga, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review
July 16, 2012

We are thankful that our Front Desk Supervisor had an opportunity to discuss your review before you checked out. We try our best to take care of any issues right away. We are sorry you were not made aware of the availability of full size coffee makers. We are continually upgrading our property and hope to have another chance to... More

Mountain View, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2012

Continental breakfast is good. Place has always been able to accomidate us. Front Desk Supervisor has always helped when we need it. Great food in the area and front desk staff has good recomendations. Rooms are very clean. Pleasant place to stay.

Was this review helpful? Yes 1
Management response:
June 25, 2012

We're pleased to hear you're a repeat guest and our Supervisor has been able to help you whenever needed. Thank you very much for your review. More

 
 
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Additional Information about BEST WESTERN PLUS Mountain View Inn

Also Known As:
Best Western Plus Mountain View Hotel Mountain View
Best Western Plus Mountain View Hotel
Best Western Mountain View
Mountain View Best Western
Address: 2300 W. El Camino Real, Mountain View, CA 94040
Phone Number:
Region: United States > California > Mountain View
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 22 hotels in Mountain View
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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