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All 23 Mountain View hotels

BEST WESTERN PLUS Mountain View Inn

2.5 of 5 Hotel   |   2300 W. El Camino Real, Mountain View, CA 94040
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58%
Ranked #10 of 23 hotels in Mountain View
A recent review
5 of 5 stars reviewed 1 week ago
Richard S San Diego, United States
  • Overview
  • Reviews (114)
  • Photos (37)
  • Amenities
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  • Room tips (13)
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114 people have reviewed this hotel

Traveler rating
    38
    25
    36
    8
    7
See reviews for
30
16
19
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
San Diego, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We have stayed at the Best Western Plus, Mountain View, CA a couple of times in the past and we still regard this destination as one of the best Best Western properties we have stayed at. We primarily visit in July to visit grandkids and attend the Los Altos wine and street festival (also highly recommended, nothing made in China).... More

Review collected in partnership with Best Western

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Roanoke, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 19, 2014

Stayed here for a 3 nights during business conference in the Palo Alto area. Parking is a little tight and be prepared to climb a steep driveway if you park in the back (which you will if arriving any time after 5 or 6) but unless you have problems walking it's not bad. Free breakfast was okay, nothing to rave... More

Was this review helpful? Yes
BW_PLUS_MVI, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Eric S, thank you for taking the time to tell other TripAdvisor travelers about your stay at the Best Western. Our team strives to create an inspiring experience for each guest and I am concerned that we did not exceed all your needs during your time with us. Please contact me directly to let me know how I can improve... More

Orange, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed June 8, 2014

The hotel is neat and clean with good parking areas. The room was clean and fresh. The room had a refrigerator and microwave. However, there was no freezer in the refrigerator. We left our bread and ice pack behind by mistake as we could not pack them in our ice chest. We slept well in the room. I don't understand... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BW_PLUS_MVI, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Kent F, thank you very much for taking the time to tell other travelers about your recent stay with the Best Western! I know that there are many choices when booking hotels and lodging, no matter the destination, and I was delighted that you decided to spend your time with us during your travels. Thank you for complimenting the neatness... More

Kansas City, Missouri
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 4, 2014

First the good things. The hotel room was clean and water pressure in the shower was outstanding. I had an accessible room and the bathroom was huge. Despite being on a busy street and a full hotel, the room was very quiet, except for one thing - the bed. It was the squeakiest bed I have ever slept in. It... More

Was this review helpful? Yes 1
BW_PLUS_MVI, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

KC-four-to-travel, Thank you for the feedback about your recent stay at the Best Western. I am very sorry that we did not earn a higher score from you and apologize for the inconvenience you experienced with the bed squeaking. I will definitely share with our team your experience so we can improve the quality of comfort each guest receives. Thank... More

Colorado, United States
1 review
5 of 5 stars Reviewed April 17, 2014

I stay in this area quite a bit. Here I can park my car close, it is pretty quiet but easy to find. Bed is comfortable with a nice desk to work at. It has a shower over the bath with great pressure. Good value for what you get I think.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW_PLUS_MVI, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Simon G, thank you for providing other travelers insight about your recent stay at the Best Western! We strive to provide excellent service and accommodations for every guest and I am very pleased to hear your stay was just that! As always, it is a pleasure having you stay with us at the Best Western and we look forward to... More

Santiago, Chile
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 13, 2014

It is a basic hotel, if you need sleep in a clean place. The rooms and the bathroom is quite small. Wifi is not working in every where but I think they can improve it. Breakfast is included,but it is very basic too, paper dishes and and plastic services.

Was this review helpful? Yes 1
BW_PLUS_MVI, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Camg30, thank you for taking the time to tell other Tripadvisor travelers about your recent stay with us at the Best Western. We strive to provide exemplary cleanliness in each guest room and guest service. In addition, the hotel's central location allows our guests to enjoy Mountain View's delicious eateries, shopping, Shoreline Amphitheater, and the convenience of being in close... More

London
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed April 13, 2014

Oh dear. I'm trying to think if I've ever stayed anywhere worse ... actually I have, I think the Park Hotel in San Remo might just win out, but this is a worthy runner up. The professional photos are completely misleading as in reality, the rooms are dark and dingy with the only natural light from a single window at... More

Was this review helpful? Yes 3
BW_PLUS_MVI, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Archipenko, thank you so very much for taking the time to write a thoughtful review regarding your recent stay at the Best Western. Thank you for complimenting the staff's guest service, the variety of our daily breakfast, and hotels location. However, on behalf of the staff and myself, we would like to deeply apologize for not exceeding your expectations with... More

McKinleyville
1 review
5 of 5 stars Reviewed April 12, 2014

Medical visits to Standard was the reason for all of our trips and this Best Western had all of the accommodations, location and best staff ever. We always use this hotel when going to Stanford or just general vacationing.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW_PLUS_MVI, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Janeth M, thank you so very much for taking the time to tell other travelers about your experience while staying at the Best Western! Here at the Best Western, we are very fortunate to be in close vicinity of delicious eateries, major businesses, the Stanford Medical Center and other prime Peninsula locations. We strive to provide excellent accommodations and guest... More

Mountain View, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 27, 2014

My dental appliance went missing from my room. Despite multiple attempts to get someone to help resolve the issue or at least apologize for my inconvenience and now non-trivial additional out-of-pocket expense, the only action was staff claiming that they would leave a note for management who would contact me.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW_PLUS_MVI, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Robert K, Thank you for taking the time to write a review about your recent stay at the Best Western. I would like to express my deepest apologies for not exceeding your expectations with the level of service you experienced. If you would be willing to contact me via e-mail or phone to further discuss. Your satisfaction is important to... More

Lincoln, California
Top Contributor
114 reviews 114 reviews
9 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 24, 2014 via mobile

Extremely small room, very little light over bathroom sink which didn't provide sufficient lighting for make up. The bath area was so small you could not close door while showering. Also the heater units very noisy and kept coming on all night long. At breakfast in the morning we did not see an employee to request assistant and provide food... More

Was this review helpful? Yes 1
BW_PLUS_MVI, Front Office Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Boise1939, Thank you for taking the time to tell other Tripadvisor travelers about your recent stay with us at the Best Western. I want to apologize for the multiple inconveniences you encountered throughout your stay and want to assure you, we have used your feedback to implement improvements within the guestrooms and our guest service. Thank you again for taking... More

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Additional Information about BEST WESTERN PLUS Mountain View Inn

Address: 2300 W. El Camino Real, Mountain View, CA 94040
Phone Number:
Location: United States > California > Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Mountain View Inn 2.5*
Reservation Options:
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Also Known As:
Best Western Plus Mountain View Hotel Mountain View
Best Western Mountain View
Mountain View Best Western

37 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
72

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