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BEST WESTERN PLUS Mountain View Inn

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2300 W. El Camino Real, Mountain View, CA 94040
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BEST WESTERN PLUS Mountain View Inn
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BEST WESTERN PLUS Mountain View Inn
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144 reviews from our community

Traveler rating
    49
    31
    44
    12
    8
See reviews for
43
20
20
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
  • All months
    (144)
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    (23)
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    (45)
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    (44)
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    (32)
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2 reviews
5 of 5 stars Reviewed 1 week ago

We've stayed here twice so far and had a great experience both times. The rooms are comfortable and clean, the staff is friendly and accommodating, and you even get a good breakfast. I highly recommend it!

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Oxford, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

The Best Western Plus at Mountain View was can excellent base for a fortnight whilst visiting family locally. The staff in every department made us feel most welcome throughout our stay. Any issues that arose were dealt with promptly. Good straightforward accommodation in a good location

Review collected in partnership with Best Western

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Modiin, Israel
1 review
5 of 5 stars Reviewed 2 weeks ago

I got there on Sunday afternoon and they upgraded me to the suite for the week the room was great woth a kitchen and a bath tab. The breakfast was very basic but ok for what you usualy expect from American breakfast.

Review collected in partnership with Best Western

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Mannheim, Germany
1 review
5 of 5 stars Reviewed 3 weeks ago

This small hotel is located in Mountain View at El Camino Real. You can easily get to companies that are located in the area around Palo Alto, San Mateo, Sunnyvale or Mountain View. The staff is very friendly and polite. The rooms are well equipped and comfortable.The hotel offers free internet access, a pool and a fitness room. If you... More 

Review collected in partnership with Best Western

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Woodbridge, United States
1 review
3 of 5 stars Reviewed February 3, 2015

When calling to unbook only my first night, the entire reservation was cancelled. They then couldn't give me the original nights, so i had to rebook half my stay. While the girl at the front desk was pleasant, there was no offer to compensate me for having to rebook my trip. Hotel was a little dingy, feel like someone was... More 

Review collected in partnership with Best Western

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 26, 2015

This place is one of those weird things about Silicon Valley: for somewhere with so much money floating around, the area seems a little low-rent at times. The Best Western Plus is mostly okay but I wouldn't stay here if there were a better alternative on El Camino. The rooms are tired looking and cold: California might be warm but... More 

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Fresno, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 13, 2015

Got in late and found all parking spaces full. Had to park next to street. Got into tiny room and found wall heater buzzing loudly, even when turned off. Room is dingy with finish flaking off tops of furniture. Shower rod not properly installed. Bath fan bearings going out. The pillows are those god-awful 10" thick nuggets that hold your... More 

Review collected in partnership with Best Western

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BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear JefferyW, I am so sorry to hear about your experience. We have been part of the Best Western family for decades and have always pushed the values of our brand and prioritized our guests experiences. As you can see from our reviews and PLUS status this is not typical of our hotel and if issues do arise we always... More 

Santa Cruz, California
2 reviews
5 of 5 stars Reviewed January 12, 2015

I have stayed at this Best Western before and I am so happy that I chose to return! The staff here is so kind, the breakfast is beyond delicious, the rooms are so super clean, and the hotel was perfect for out intentions in town. I recommend this hotel to travelers and can't wait until my next trip there. Thank... More 

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BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear emgeeay, Thank you so much for your continued outspoken loyalty. We appreciate so much our guests and to see that you have stayed with us again and enjoyed your second visit even more than the first. Well, It speaks volumes about the directions we are taking our team and the quality of stay we are providing. Through your feedback... More 

Zephyr Cove, Nevada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2015

Friendly staff, clean, quiet, updated & comfortable. We are world travelers so don't take our review lightly. Not a Waldorf Astoria but a comfortable overnight stay while on a road trip. Wish all my overnighters were this nice.

Was this review helpful? Yes
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

DonW, We wish everybody's stays were as great as the ones we strive to provide at our hotel too. We go out of our way at all times because we truly care how much you value your choices. We are proud that you chose to stay with us and that your visit was so inspirational. I look forward to your... More 

Boyds, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed January 6, 2015

Everything is good except the facility is old. Everything is good except the facility is old Everything is good except the facility is old Everything is good except the facility is old. Everything is good except the facility is old.

Review collected in partnership with Best Western

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BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear Chuanyin D, Thank you for your review, and your headline about how good we are. We want to earn that last star so please do let us ever know if we can improve something while your staying with us. The great news is we are looking at doing so many amazing changes this year that will truly inspire our... More 

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