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All 23 Mountain View hotels

BEST WESTERN PLUS Mountain View Inn

2.5 of 5 Hotel   |   2300 W. El Camino Real, Mountain View, CA 94040
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Ranked #10 of 23 Hotels in Mountain View
A recent review
3 of 5 stars reviewed 1 week ago
Sushil G Mountain View, United States
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128 reviews from our community

Traveler rating
    43
    26
    42
    9
    8
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37
18
20
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Mountain View, United States
1 review
3 of 5 stars Reviewed 1 week ago

High priced for what you get. Cleanliness as expected of Best Western. After a long drive or a long flight the most important thing in a hotel room is a clean, really clean shower and a clean bed, in a clean room. Price for value is low.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear Sushil G, Thank you for taking the time to give us your feedback. I appreciate the star comments about our rooms being clean and comfortable and that you agree our location is superior. However seems like even with such winning comments about the hotel we did not earn a higher rating. I invite you to contact me directly so... More

Folsom, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Clean, comfortable, close to our destinations...Unless you want more lavish amenities --this is your spot! Very nice, we stayed 1 nite .Will definitely come back- I .know this area -- grew up here & this is a very good spot to stay & revisit old territory!

Was this review helpful? Yes
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear TH, I am so glad you had a wonderful stay with us an were able to enjoy your time back in your hometown. I appreciate you taking the time to review us and I was glad to see we met all of your needs and provided you a smart choice in value for what you needed. I hope you... More

Kobe, Japan
Contributor
17 reviews 17 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Although it visited on business around Silicon Valley in many cases and being well used in these two years, the staff's service is falling rapidly. Bread and fruit were lost although there are 30 minutes or more till the time of closing. A middle-aged male is unkind at the person in charge of a front.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear めりい2014, Thank you for taking the time to reach out to us in your review. As you can see from the many reviews we have received we are actually experiencing an upward swing in our amenities and service for most guests. However I am personally concerned and apologize that your last experience was not typical of our superior service... More

California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Enjoyed every minute of my stay at the Best Western Plus Mountain View Inn. The General Manager Michael has an amazing team that really makes your stay over the top. The staff was ready and willing to help with any question I had, or request I made. I stayed for the entire weekend and enjoyed two concerts at Shoreline Amphitheater... More

Was this review helpful? Yes
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear Tovagirl, I really personal appreciate you taking the time to share about your experience at our hotel and the warm comments about our hotel team. I am very proud to lead us but more importantly I am humbled to hear that your interaction with our staff inspired you as well. I was so happy to see that you were... More

Abiko, Japan
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is located on El Camino Real, and it is very convenient for business as well as daily shopping and dining. Also the room is confortable with reasonble amenity. It is no need to worry about the noise from the street.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Tet S, Thank you so much for sharing your experience. I fully agree, be it dining, shopping, concerts, Stanford visits or you name it we are centrally located to them all and our guests are sure to value their choice in making a reservation with our hotel due that fact alone. I hope our team made your stay with us... More

Santa Cruz, California
1 review
5 of 5 stars Reviewed 4 weeks ago

The rooms were very clean and the staff was always very kind! This hotel was perfect location to the concert I was attending at the shoreline. Great price for a great stay! I would stay here again in a heartbeat!

Was this review helpful? Yes
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear Emgeeay, So glad you had fun at the concert and enjoyed your visit. As you know we are one of the best hotels for concert goers with our very close proximity and ability to come and go from Shoreline quickly and easily. The surrounding area offers much to visit and many out of this world restaurants to dine out.... More

Bowling Green KY
Top Contributor
90 reviews 90 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were very lucky to get an excellent rate for two nights in an area that is very costly. The breakfast was fresh, the breakfast area clean and attended to promptly. The front desk answered every need. At first our air conditioner did not work, they sent someone immediately. We also had a problem with the washer and Ryan from... More

Was this review helpful? Yes
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear Manyconferences, Thank you so much for taking the time for write such a kind and wonderful review. We truly want each guest experience to be the best we can create. So to hear that we are on track with our team it is wonderful to hear and inspires us to do more. I hope to see you visit us... More

San Juan Island, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My initial thought when pulling up to this hotel was disappointment. Dated style (outside hallways), and tiny pool area next to road. The front desk staff, though, were very friendly, and gave me a nice corner room. The room was dated; old style furniture and tile in bathroom, but perfectly serviceable. The bedding was comfortable and the air conditioner worked... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear rocheharborhome, I am very excited to here that you experience with our staff and their helpfulness was beyond your expectations. We are quickly doing multiple dynamic updates to your hotel that I think you would really enjoy. While we might be not the closest hotel to Stanford the 5-10 minute drive is short and I hope that by our... More

Las Vegas, Nevada
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 14, 2014

I was doing business in a nearby area and saw a good rate for this hotel. I hobbled into the hotel, having hurt my foot the day earlier, and they gave a room on the second floor (thanks). It takes them 5 minutes to validate my credit card because the clerk didn't know how to work the machine. I hobble... More

Was this review helpful? Yes
BW_PLUS_MVI, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear DL, So sorry to hear about your injury prior to staying with us. I know when checking in late that room options can become more restrictive and that the rooms left at that point in time were all top floor. I am sorry that it was frustrating for you and certainly that our guest services representative could not help... More

Virginia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 12, 2014

To be fair, I would like to state that I was in room 116, a handicap accessible room. For that reason, I am understanding of the a change in layout, height and location of switches, as well as the awkward layout of the bathroom. That being said, I don't believe that is a reason to omit items of furniture. In... More

Was this review helpful? Yes
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Jenirose3, Please except my apologies for the little experiences that affected your stay. I know that sometimes when making reservations and when the only rooms left are ADA accessible rooms that things can be different than the normal experience. That being sad our care and concern for your stay is always paramount. I think you find that most guests do... More

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Additional Information about BEST WESTERN PLUS Mountain View Inn

Address: 2300 W. El Camino Real, Mountain View, CA 94040
Phone Number:
Location: United States > California > Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Mountain View Inn 2.5*
Number of rooms: 72
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Also Known As:
Best Western Plus Mountain View Hotel Mountain View
Best Western Mountain View
Mountain View Best Western

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