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All 23 Mountain View hotels

BEST WESTERN PLUS Mountain View Inn

2.5 of 5 Hotel   |   2300 W. El Camino Real, Mountain View, CA 94040
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Ranked #10 of 23 Hotels in Mountain View
A recent review
3 of 5 stars reviewed 4 weeks ago
Frederic N R Weaverville, United States
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130 reviews from our community

Traveler rating
    43
    26
    43
    10
    8
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37
19
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47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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london
Top Contributor
142 reviews 142 reviews
113 hotel reviews
102 helpful votes 102 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We have stayed at this motel many times and chose it mainly because it has a hot tub which is always clean and working. However this time it was out of order. When we returned two weeks later at the end of our trip it was still out of order. We were told that they were still waiting for parts.... More

Was this review helpful? Yes
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear biggles51, Thank you for taking the time to review our hotel. We do hope that you will visit us again soon as we do love having you stay with us. I am sure you can understand that we consider our guests safety to be our utmost and truly paramount priority and if a particular amenity is not working like... More

Weaverville, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Very average experience. A lot of maintenance problems. Noisy plumbing. Cramped parking. Thermostat didn't work. No water in exercise facility. The hotel location is convenient to many things. The parking lot is in bad shape. Needs resurfacing and marking. The hotel is non-smoking. That should include the parking lot because people did smoke out in the lot and this fumes... More

Review collected in partnership with Best Western

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BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear Frederic NR, I am sorry to see that you only felt your experience was average and we certainly want to improve your time for future stays. I did want to note a few things I think that might have been over looked. The rooms have a brand new energy efficient room cooling sensor from Amana. Instead of using the... More

Mountain View, United States
1 review
3 of 5 stars Reviewed October 8, 2014

High priced for what you get. Cleanliness as expected of Best Western. After a long drive or a long flight the most important thing in a hotel room is a clean, really clean shower and a clean bed, in a clean room. Price for value is low.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear Sushil G, Thank you for taking the time to give us your feedback. I appreciate the star comments about our rooms being clean and comfortable and that you agree our location is superior. However seems like even with such winning comments about the hotel we did not earn a higher rating. I invite you to contact me directly so... More

Folsom, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 5, 2014

Clean, comfortable, close to our destinations...Unless you want more lavish amenities --this is your spot! Very nice, we stayed 1 nite .Will definitely come back- I .know this area -- grew up here & this is a very good spot to stay & revisit old territory!

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BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear TH, I am so glad you had a wonderful stay with us an were able to enjoy your time back in your hometown. I appreciate you taking the time to review us and I was glad to see we met all of your needs and provided you a smart choice in value for what you needed. I hope you... More

Kobe, Japan
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 27, 2014

Although it visited on business around Silicon Valley in many cases and being well used in these two years, the staff's service is falling rapidly. Bread and fruit were lost although there are 30 minutes or more till the time of closing. A middle-aged male is unkind at the person in charge of a front.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear めりい2014, Thank you for taking the time to reach out to us in your review. As you can see from the many reviews we have received we are actually experiencing an upward swing in our amenities and service for most guests. However I am personally concerned and apologize that your last experience was not typical of our superior service... More

California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

Enjoyed every minute of my stay at the Best Western Plus Mountain View Inn. The General Manager Michael has an amazing team that really makes your stay over the top. The staff was ready and willing to help with any question I had, or request I made. I stayed for the entire weekend and enjoyed two concerts at Shoreline Amphitheater... More

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BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear Tovagirl, I really personal appreciate you taking the time to share about your experience at our hotel and the warm comments about our hotel team. I am very proud to lead us but more importantly I am humbled to hear that your interaction with our staff inspired you as well. I was so happy to see that you were... More

Abiko, Japan
1 review
4 of 5 stars Reviewed September 23, 2014

The hotel is located on El Camino Real, and it is very convenient for business as well as daily shopping and dining. Also the room is confortable with reasonble amenity. It is no need to worry about the noise from the street.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Tet S, Thank you so much for sharing your experience. I fully agree, be it dining, shopping, concerts, Stanford visits or you name it we are centrally located to them all and our guests are sure to value their choice in making a reservation with our hotel due that fact alone. I hope our team made your stay with us... More

Santa Cruz, California
1 review
5 of 5 stars Reviewed September 17, 2014

The rooms were very clean and the staff was always very kind! This hotel was perfect location to the concert I was attending at the shoreline. Great price for a great stay! I would stay here again in a heartbeat!

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BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear Emgeeay, So glad you had fun at the concert and enjoyed your visit. As you know we are one of the best hotels for concert goers with our very close proximity and ability to come and go from Shoreline quickly and easily. The surrounding area offers much to visit and many out of this world restaurants to dine out.... More

Bowling Green KY
Top Contributor
91 reviews 91 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 16, 2014

We were very lucky to get an excellent rate for two nights in an area that is very costly. The breakfast was fresh, the breakfast area clean and attended to promptly. The front desk answered every need. At first our air conditioner did not work, they sent someone immediately. We also had a problem with the washer and Ryan from... More

Was this review helpful? Yes
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear Manyconferences, Thank you so much for taking the time for write such a kind and wonderful review. We truly want each guest experience to be the best we can create. So to hear that we are on track with our team it is wonderful to hear and inspires us to do more. I hope to see you visit us... More

San Juan Island, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 16, 2014

My initial thought when pulling up to this hotel was disappointment. Dated style (outside hallways), and tiny pool area next to road. The front desk staff, though, were very friendly, and gave me a nice corner room. The room was dated; old style furniture and tile in bathroom, but perfectly serviceable. The bedding was comfortable and the air conditioner worked... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BW_PLUS_MVI, General Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Dear rocheharborhome, I am very excited to here that you experience with our staff and their helpfulness was beyond your expectations. We are quickly doing multiple dynamic updates to your hotel that I think you would really enjoy. While we might be not the closest hotel to Stanford the 5-10 minute drive is short and I hope that by our... More

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Additional Information about BEST WESTERN PLUS Mountain View Inn

Address: 2300 W. El Camino Real, Mountain View, CA 94040
Phone Number:
Location: United States > California > Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Mountain View Inn 2.5*
Number of rooms: 72
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Also Known As:
Best Western Plus Mountain View Hotel Mountain View
Best Western Mountain View
Mountain View Best Western

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