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BEST WESTERN PLUS Mountain View Inn

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2300 W. El Camino Real, Mountain View, CA 94040
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1 room 1 guest
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BEST WESTERN PLUS Mountain View Inn
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158 Reviews from our TripAdvisor Community

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Traveler rating
    55
    35
    47
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    8
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48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (158)
  • Mar-May only
    (31)
  • Jun-Aug only
    (51)
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    (44)
  • Dec-Feb only
    (32)
All months
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Don't believe the photos. There should be no plus in the name. The carpets were dirty. The bathroom was smaller than a closet and the place in general is run down. The staff though is the one saving grace. They are nice and accommodating. The free breakfast was as expected, and the location was decent. Walking distance to a park,... More 

Was this review helpful? Yes 1
Cotia, SP
Level Contributor
134 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location was very good for me as it was very close to the office and the hotel has complimentary parking. Breakfast was not so good, so I decided to have breakfast somewhere else after the second day. Room is excellent, but I always felt it was too accessible for outsiders, not so safety. In general good, but I think... More 

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McKinleyville, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2015

My grandchildren and I arrived late in the night after a busy day for an appointment the next morning at Lucille Packard Children's Hospital. Everyone was so tired and ready to shower and sleep! We were checked in so fast from start to finish it took about 5 minutes to be in our immaculately clean room. The beds were so... More 

Was this review helpful? Yes 1
BW_PLUS_MVI, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Kathy, it was our pleasure having you and your family stay with us! I am thrilled to hear everything went smoothly especially during a busy time. The staff and I try very hard to create a memorable stay every time for all guests and we look forward to your return. As always, if I can be of any assistance, please... More 

Yakima, Washington, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015

I found this Hotel to be the best. From checkin to checkout the front desk knows how to make you feel you are the guest. The housekeepers are the best. The room was clean and the bed was outstanding. I have spent many years in hotels, and this is a gem. congrats to the entire staff. The breakfast was excellent.... More 

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BW_PLUS_MVI, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Thomas D, our staff has spent a lot of time and effort into creating an inspiring stay from a comfy, clean guest room to a delicious breakfast and it is so wonderful to hear your stay was nothing less. Your kind words and compliments are so appreciated and we can't wait for your return to the Silicon Valley! If I... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed June 21, 2015

We enjoyed our 5 night stay. The staff were friendly and helpful. The rooms were clean and the beds were comfortable.The breakfasts were good with lots of choices. It is on a busy street and there are "Mountain views" but this is a safe, clean, well-priced hotel to come back to after exploring Silicone Valley during the day.

Review collected in partnership with Best Western

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BW_PLUS_MVI, Manager at BEST WESTERN PLUS Mountain View Inn, responded to this review

Patricia H, thank you so much for sharing your experience with other travelers! I am thrilled to hear you found our staff to be helpful, the hotel clean, and breakfast plentiful. We look forward to your next visit and if you ever need assistance with booking, please contact us directly! More 

Espoo, Finland
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 31, 2015

An average inn. Basic amenities worked OK, breakfast was OK. Nothing fancy but works if you just need a place to stay. There is nothing significant nearby so a car is required. I was told the place will be renovated soon so will propably improve? WiFi was not too good.

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Battle Creek, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

Pleasant stay, breakfast is very good, big selection. Hotel is clean, pool is TINY and cold! Never tried hot tub or sauna but fitness room is great. Beds are hard, most are, but OK. Very small fridge and microwave.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
New Delhi, India
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 21, 2015

The place is good for those visiting Stanford. It is well maintained and the staff is very friendly and helpful. It is also located near some good reasonably priced restaurants. The only hitch is if you are carrying heavy bags and you get a room on the first floor....there is no lift!!!

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Arroyo Grande, California
1 review
5 of 5 stars Reviewed May 16, 2015

i was feeling sick and they sent a good salt remedy and some tea i thought that was very thoughtful.there breakfast was great! and they were very proffessional and very friendly.i called to ask for directions they gave them to me better than the gps.jennifer called for a taxi for me very helpful. reyna was able to switch and accomodate... More 

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Mountain View, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2015

Everything was pretty much perfect, what else can I say. Staff was nice, the rooms are nice. The location is quiet and peaceful. A lot of nice restaurants nearby. They also have a laundry and a mini gym if you want to workout etc. There is also a pool area where you can chill out. Good amenities overall. They could... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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