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Hotel Zico

Certificate of Excellence
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200 E. El Camino Real, Mountain View, CA 94040 (Formerly Best Value Inn & Suites - Silicon Valley)
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1 room 1 guest
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289 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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New York City, New York
1 review
1 of 5 stars Reviewed 2 days ago NEW

The facilities are old. The noise is terrible. The location involves an entry right off 85, where motorists can hit you. The garage has a stop sign at the top of a steep incline. Stay away from this place.

Was this review helpful? Yes
Sunnyvale, California
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I've been staying at different hotels over the last three months with my family. Hotel Zico is by far the best I have stayed at the rooms are very comfortable and clean. The Breakfast is very good especially the made to order Omlettes. Their is also a laundry room on site which is very convenient as I am with my... More 

Was this review helpful? Yes 1
Winston, Oregon
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel when we were visiting our son in Mountain View last week. Such a lovely hotel both inside and out! We were greeted by Donn at the front desk. He was absolutely WONDERFUL! He is a very friendly, happy and knowledgeable guy! He went out of his way to make our stay even better! Donn knew... More 

Was this review helpful? Yes 1
Morgan Hill, California
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

I'm basically writing this because of Donn at the front desk. He was literally the best concierge I've felt with ever at a hotel. We accidentally booked a date in the future from our arrival time. The concierge, Donn, was SO nice and accommodating. We called the company we booked the room from and Donn was super accommodating and down... More 

Was this review helpful? Yes 1
LPEREZ ZICO G M, General Manager at Hotel Zico, responded to this review

Dear daisymh7, Thank you for your sincere review about the Hotel Zico staff and our hotel. Donn and the rest of the staff provide positive and warm service, in which they all strive for you and everyone to be accommodated and feel welcome. It was fortunate that everything worked out and you were able to stay at Hotel Zico. Thank... More 

Charleston, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Fantastic hotel in the Mountain View area that is an easy 10 minutes away from the tech companies and 30 minute drive on the highway from San Francisco. Hotel room is set up nice, the bathroom has a Mediterranean style sink and patio is open and shared. The staff (especially a big shout out to Donn!) have been incredibly helpful... More 

Was this review helpful? Yes 1
LPEREZ ZICO G M, General Manager at Hotel Zico, responded to this review

Dear Kyle F, Thank you for your review about Hotel Zico and our staff. We truly appreciate Donn's passion for hospitality and we're glad he exceeded your expectations. Indeed, our hotel is located at nearby companies such as Google and Microsoft, as well as downtown Mountain View that has many selections of restaurants, bars, and shopping stores. Hotel Zico is... More 

Taipei, Taiwan
1 review
5 of 5 stars Reviewed 1 week ago

Cozy Hotel, centrally located to Mountain View donwtown. My room was very comfortable and clean. I like the decor, boutique like also the lovely balcony. The staff here are so nice. This is a hotel that I definitely will come back again. Especially thanks to Margarite, Merceder, Donn and Ivan for their kind help for my questions and needs.

Was this review helpful? Yes 1
LPEREZ ZICO G M, General Manager at Hotel Zico, responded to this review

Dear Mei Ling L, We appreciate your review, especially recognizing our Hotel Zico staff. Our Xperience Associates and our Clean Team work diligently in order for you and all of our guest to feel comfortable and welcomed. We definitely await for your next stay with us, here at Hotel Zico. We thank you again. Hospitably, Lindo Perez Xperience Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Excellent service, nice clean hotel. Many unexpected amenities like a sleeping mask, makeup remover, and shoeshine cloth. Breakfast was very good, including fresh Omelettes. Ivan and Don at the front desk are very friendly and helpful. Decor is bright and welcoming.

Was this review helpful? Yes 1
LPEREZ ZICO G M, General Manager at Hotel Zico, responded to this review

Dear Jannese G, Thank you for your great review about Hotel Zico, in which our staff truly appreciates it. We are glad that you enjoyed your stay with us, including the amenities and the complimentary breakfast. We hope to see you again soon! Hospitably, Lindo Perez Xperience Manager More 

Houst
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very low key basic place with nice breakfast buffet. Getting to it if you are not coming from the right direction is a bit tricky. Certainly would recommend if you are staying in the area for just about any reason.

Was this review helpful? Yes 1
LPEREZ ZICO G M, General Manager at Hotel Zico, responded to this review

Dear Texowl2, We thank you very much for taking the time for providing us with your feedback regarding your recent stay. Our guest’s feedback is extremely important to us as that’s the best way for us to improve services and product. I would be very thankful if you could please contact me directly to provide me with more details regarding... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Flew into San Jose area for the weekend, had to make last minute reservation, Donn the representative was able to HELP get things done ASAP. Definitely will stay when I come back again.. The highway noise isn't much of a problem, its VERY quiet area, and convenient. Free WIFI, Ample Parking etc Very HONEST and helpful

Was this review helpful? Yes 2
LPEREZ ZICO G M, General Manager at Hotel Zico, responded to this review

Dear Slickcatch, Thank you for choosing Hotel Zico for your last minute reservation, and your thoughtful review about Hotel Zico. Our Xperience Associate, Donn, along with our team, are very welcoming and will take care of everyone with their utmost abilities to provide amazing customer service. Our team appreciates your kind words, especially when you described them as “honest” and... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is modern and clean and located close to all the town has to offer. The staff could not have been nicer, especially Elena who cleaned our room. The price point is amazing given nearby similar properties at 40% higher but no obvious upgrades. Thank you Elena and everyone at H Z. We will be back!

Was this review helpful? Yes 1
LPEREZ ZICO G M, General Manager at Hotel Zico, responded to this review

Dear David Tee, Thank you for your positive review of Elena and all of our Hotel Zico Team. Elena, and the rest of our Clean Team provides excellent service in making all of the rooms clean and fresh. Again, thank you for acknowledging their hard work. We are happy to hear your visit at our hotel was pleasant. Please do... More 

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