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Extended Stay America - San Jose - Mountain View Hotel

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Extended Stay America - San Jose - Mountain View

2.5 of 5
190 East El Camino Real, Mountain View, CA 94040 (Formerly Homestead Mountain View)
Hotel amenities
Extended Stay America - San Jose - Mountain View
10 traveler photos
Ranked #6 of 22 hotels in Mountain View
4.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveler rating
    10
    4
    1
    1
    2
Date Rating
Mountain View, California
1 review
“Comfortable”
5 of 5 stars Reviewed May 6, 2013

I have been here for 3 months. This place is great from the service to the professionalism exhibited by the employees. I have had a room with a king-sized bed, as well as, a sofa(bed). The room is clean and is spacious with plenty of room for my belongings. The area is quiet and there is always someone here 24... More

Was this review helpful? Yes
Rochester, Michigan
1 review
“Basic but very adequate”
5 of 5 stars Reviewed April 26, 2013

Basic hotel but all you coould ask for. Room was extremely clean, updated, and had a comfortable bed. Small but adequate kitchen. Staff was fantastic. Location is not bad but can be a bit hard to access. I had been to this hotel 10+ times and would stay there again. Only thing I would like would be for TV to... More

Was this review helpful? Yes
Brandy S, Manager at Extended Stay America - San Jose - Mountain View, responded to this review
April 30, 2013

Thank you for your recent review of Extended Stay America Mountain View, CA. I am happy to hear that you are a repeat guest of ours who finds our hotel and staff to be accommodating and just what you need for each of your stays. We pride ourselves on making all our guests feel at home and comfortable each and... More

Sacramento, California
1 review
“No business services, even though brochure and check in said they did.”
1 of 5 stars Reviewed April 9, 2013

The brochure said they had business services available but the rude day clerk refused any type of assistance even though the check in clerk said they did have them. The nice night clerk tried to get her to help me but she told me to go elsewhere for help.The location is hard to get to. The rooms were Old and... More

Was this review helpful? Yes
Property M, Manager at Extended Stay America - San Jose - Mountain View, responded to this review
April 11, 2013

I would like to thank you for taking a moment to review our hotel Extended Stay Mountain View, Ca. I want to apologize that our staff was not clear on our business services offered at this location at check in. We do indeed offer faxing, copy services and printing of boarding passes for our guests. We do not however have... More

RoadWarrior
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“agree - “Great Staff - Clean Rooms - Incredibly Slow WiFi””
4 of 5 stars Reviewed March 28, 2013

Stayed here for 4 days for work. Normally stay at higher-priced hotels, but they were full due to a nearby convention. Rooms were clean, jogging trail nearby, mostly professional clientele. My only complaints were (big:) really slow wifi (even though I paid for the higher speed) and (no big deal) all-carb breakfast. But the price was about 50% less than... More

Was this review helpful? Yes
Property M, Manager at Extended Stay America - San Jose - Mountain View, responded to this review
March 31, 2013

Thank you for taking the time to review your recent stay at Extended Stay America- Mountain View . We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about your room and our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. For that I am truly... More

Mountain View, California
1 review
“Great place to stay”
5 of 5 stars Reviewed March 27, 2013

I moved to this hotel from another in the area because the Extended Stay offered rooms with kitchenettes. I was pleasantly surprised at how big the rooms are. I'm going to be here for a while so comfort is very important to me. This is a safe clean place and I would stay here again in a heartbeat. The staff... More

Was this review helpful? Yes
Property M, Manager at Extended Stay America - San Jose - Mountain View, responded to this review
April 2, 2013

Norman, Thank you so much for your great review of Extended Stay America Mountain View. It’s so nice to hear that guests have chosen our hotel over others in the area. It tells us we are doing something right! We are proud to offer completely refreshed accommodations for our guest’s enjoyment. We will always do our very best to provide... More

Fremont, CA
1 review
“Best hotel stay!!”
5 of 5 stars Reviewed February 7, 2013

My husband and I stayed at the Homestead Studio Suites in Mountain View recently and I have to say it was one of the most rewarding times in a motel we have ever had!! The rooms are very clean with all of the aminities of home that you could need. The staff is exceptional and the Manager Brandy will go... More

Was this review helpful? Yes
Brandy S, Manager at Extended Stay America - San Jose - Mountain View, responded to this review
February 10, 2013

It is with sincere thanks that we respond to your review of Extended Stay Mountain View. I am so glad to hear that our staff was accommodating and professional during your stay and that you found us to be just what you needed as your home away from home. We strive to provide the best customer satisfaction coupled with freshly... More

1 review
“Incredible Manager & staff!”
5 of 5 stars Reviewed February 7, 2013

I have been staying at this location every couple of weeks for over a year. The rooms are well-appointed, the grounds are very enjoyable all the while being ideally located to numerous freeways. The staff is superb! I only stay one night at a time so don't let the "Extended" get in the way. Enjoy!

Was this review helpful? Yes
Brandy S, Manager at Extended Stay America - San Jose - Mountain View, responded to this review
February 10, 2013

Thank you for your review of Extended Stay America Mountain View. We are so glad to hear that you are a loyal guest who stay with us often. This must mean were doing something right. Thank you! It is guests such as yourself that make our job enjoyable every day. We believe in delivering excellence every day, every stay. We... More

Pismo Beach CA
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“Would Recommend To Anyone Traveling To The Bay Area”
5 of 5 stars Reviewed November 30, 2012

Let me start off by letting you know I am EXTREMELY picky - a terrible fault - but true. This hotel is a good value for your money considering the ridiculous room rates for many other hotels in the bay area. It is a very clean and well-kept building. The employees at this extended stay are simply perfect, everyone I... More

Was this review helpful? Yes
Brandy S, Manager at Extended Stay America - San Jose - Mountain View, responded to this review
December 2, 2012

I would like to extend my sincere thanks for your wonderful review of Extended Stay America Mountain View, California. It really makes my day to hear such great things said about our staff and property and even more so from someone who keeps such a high standard when traveling. I can tell with 100% certainty that we as the Management... More

Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Great Staff - Clean Rooms - Incredibly Slow WiFi”
4 of 5 stars Reviewed November 20, 2012

I have been "living" at this establishment for about three weeks while in town for work (chosen and paid for by employer). The room is what I expected for the price. It is clean, there are decent amenities in the room and the usual selection of breakfast items available at no cost in the lobby in the morning. The location... More

Was this review helpful? Yes 1
Property M, Manager at Extended Stay America - San Jose - Mountain View, responded to this review
November 25, 2012

I would like to personally say thank you for your recent review of our Extended Stay America Hotel located in Mountain View California. It is my pleasure to have you stay with us here and I am so glad that my staff has been so accommodating to you during your stay. That is what we strive for each and every... More

India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“find another place”
2 of 5 stars Reviewed November 4, 2012

I picked this place because of its location, price and good reviews here. I was completely disappointed. There were fleas in my room. The first night, I could not believe it, and I thought its mosquitoes, next night I got bitten even more, and 3rd evening I could actually see them crawling everywhere. I went immediately to front desk and... More

Was this review helpful? Yes 1
See 4 more reviews by Hiking01Glory for Mountain View
Manager_11525, General Manager at Extended Stay America - San Jose - Mountain View, responded to this review
November 9, 2012

We appreciate you taking the time to provide feedback about your stay at our hotel. The staff and I strive to provide friendly service for all of our guests, which is why I was so proud to read your remarks in regards to the team. However, I am deeply saddened that your stay overall was not satisfactory. Please know that... More

 
 
Extended Stay America - San Jose - Mountain View
Extended Stay America - San Jose - Mountain View
4.0 of 5 stars 18 reviews
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Additional Information about Extended Stay America - San Jose - Mountain View

Address: 190 East El Camino Real, Mountain View, CA 94040 (Formerly Homestead Mountain View)
Region: United States > California > Mountain View
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #6 of 22 hotels in Mountain View
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - San Jose - Mountain View
190 East El Camino Real
Mountain View, CA 94040
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