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Extended Stay America - San Jose - Mountain View

2.5 of 5
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190 East El Camino Real, Mountain View, CA 94040 (Formerly Homestead Mountain View)
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Extended Stay America - San Jose - Mountain View
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Ranked #12 of 22 Hotels in Mountain View
A recent review
4 of 5 stars reviewed 2 days ago
KBlikestogoplaces Manitou Springs, Colorado
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52 reviews from our community

Traveler rating
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    8
    2
    8
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6
1
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manitou Springs, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Going on travel, for business or for pleasure, is hard for me now because I cannot do gluten, or dairy, or shellfish, and by preference I try not to have processed foods. So going to restaurants is not the relaxing or exciting or rewarding experience it is for most people. Nothing worse than being away from home and having your... More 

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Greater Noida, India
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Neat, inexpensive and well placed. Pros: 1. Friendly, helpful staff 2. Great location, right next to the Mountain View Shopping complex (found an Indian restaurant too!) 3. Close to a good south Indian restaurant (Aatchi Aappakadai) 4. Stone Throw from VTA bus stands 5. Kitchenette with basic utensils provided, helpful for people that know and prefer to cook rather than... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel 30 days during January 2015 with my wife and daughter and it was a real nightmare. As the hotel was paid by the company I work for, I was unable to go to a different hotel (but I would have done it if I had paid it by my own). I have also let HR... More 

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Bangalore, Karnataka, India
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 12, 2015

This hotel is a decent (with reasonable budget) to stay in Mountain View. It's not very far from the downtown of Mountain View, so location is good. Rooms are decent. Staffs are friendly. Overall good experience.

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Reading, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 2, 2015

I am ok with cheaper hotels, but do expect them to be clean when I first move in, lack of power and a bedside table I can let go, empty beer can and bits of detritus on the floor is another. also got bitten during the night.... god knows what that was from, and try not to think about it.... More 

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Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 14, 2015

I stayed here for more than 3 weeks in December for a business trip. Rooms are reasonably clean and spacious with all the necessary amenities (wish they had provided a laundry basket and at least one microwave utensil though). Special mention for the friendly front office manager Brad - he really helped us a lot in terms of a smooth... More 

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Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2015

Stayed in this facility for about 3 weeks while in the Bay area on business. The folks at the front desk were very friendly and offered prompt assistance. Checkin-checkout formalities were a breeze. They were also very prompt in handling some of the merchandise that i had received at the hotel address. being next to the freeway and in an... More 

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Sparks, Nevada
1 review
5 of 5 stars Reviewed December 19, 2014

The location was perfect for our needs, the room was very clean and homey, the staff was so friendly and accommodating, The manager Sabrina went over and above to help us out, The check in and check out process was effortless, the laundry facility was clean. An overall great experience and we will be returning again next month.

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Manager_11525, General Manager at Extended Stay America - San Jose - Mountain View, responded to this review

I appreciate you taking the time to write such a positive review. I'm so pleased to hear that Sabrina was able to provide you with a great experience. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

The people at the hotel were extremely friendly, personable, and went out of their way to help. Sabrina was especially attentive and made my stay the delight that it was! I have since changed jobs and won't be back there again that I know of, but would stay there in a heartbeat if I do have a reason to return.... More 

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Manager_11525, General Manager at Extended Stay America - San Jose - Mountain View, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that we were able to provide you with an enjoyable stay with us. It's great to hear that you were pleased with the service provided by our wonderful staff. I will be sure to share your kind remarks with our team. Thank you for... More 

Reno, Nevada
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 13, 2014

I am staying at another extended stay in the area which I plan on reviewing poorly once I check out. One evening at my motel, Brad from this motel, came over to cover a shift at the front desk. He was so helpful. Things I had asked of my front desk staff, when I could catch them, were easily and... More 

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Manager_11525, General Manager at Extended Stay America - San Jose - Mountain View, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the service you experienced during Brad's visit. It is great to read that he provided you with such great service during your stay. Still, I do apologize that you did have some issues getting assistance at the front desk at your... More 

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