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All 23 Mountain View hotels

Extended Stay America - San Jose - Mountain View

2.5 of 5 Hotel   |   190 East El Camino Real, Mountain View, CA 94040 (Formerly Homestead Mountain View)
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Extended Stay America - San Jose - Mountain View
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Ranked #12 of 23 Hotels in Mountain View
A recent review
3 of 5 stars Reviewed March 31, 2014
Ankit_Kakkar New Delhi, India
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42 reviews from our community

Traveler rating
    15
    12
    6
    2
    7
See reviews for
4
1
8
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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1 review
1 of 5 stars Reviewed 2 weeks ago

I'll start this off by saying I have never had an issue with any hotel I've booked. I spent a lot of time staying in hostels and small guest houses in other counties, so I'm not expecting luxury. I booked this hotel using priceline and requested a non smoking room. When I arrived at the hotel, I was put in... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Jose - Mountain View, responded to this review

Katie - Thank you for sharing your experience with us. We are sorry to hear about the condition of your room and that we were not able to accommodate your room request. We will work with our housekeeping staff to ensure every room is cleaned thoroughly. We will also continue working with the third party booking sites to make sure... More

Pahrump, Nevada
Contributor
12 reviews 12 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed April 10, 2014

Pros.-- location, parking, laundry room Cons- Cleanliness! I was shocked to find that the 'dirty' sheets were not removed and replaced during the once a week cleaning. The bed was made up with the dirty sheets still on it.. My mail was received at the front desk, but documentation of receiving was haphazard so I had all my mail sent... More

Was this review helpful? Yes 9
New Delhi, India
Contributor
16 reviews 16 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 31, 2014

Pros: 1) Good for longer stays. 2) Room with a small kitchen. 3) Plenty of restaurants and stores within 10 min walk -Chaat Paradise (Indian), In and Out Burger, Sweet Tomatoes, Los Charros (Mexican), Nobhills (superstore) 4) Quarter laundry machines in hotel. 5) Plenty of parking 6) Quiet rooms 7) If you are runner/walker - you can use Stevens Creek... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - San Jose - Mountain View, responded to this review

Thank you for taking the time to write a recent review of your stay. I am so pleased to hear that you enjoyed our clean rooms with fully equipped kitchens and convenient location at a great value. Please know, our housekeeping service is provided once a week for guests staying 8 or more nights. For those who are staying for... More

Rochester, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 25, 2014 via mobile

I booked this through Priceline for 2/20 through 2/24. Everything was fine until the morning of 2/24. Brad was very attentive to detail and I was on track to give this value-priced hotel a five star rating. On Monday morning I had a breakfast meeting at Google. I had already packed 95% of my stuff and loaded it into my... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - San Jose - Mountain View, responded to this review

Hi there, I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the late checkout that was granted to you and not following up with this request is truly regrettable. We are very sorry for your experience. Your comments have been reviewed by the staff, and we will clearly communicate... More

Cork, Ireland
Top Contributor
69 reviews 69 reviews
40 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed February 24, 2014

The staff in the property seemed very good and were very accommodating when i asked to checkin early - but being honest i said maybe 10 words to them in my entire stay. The property is well located and it is next to a freeway but actually very quiet. really close to shops and close to downtown MTV.Room was a... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - San Jose - Mountain View, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide our guests with all the comforts of home, so I am disappointed to hear that your room left something to be desired. As this hotel's manager, I can assure you that I have spoken with our staff regarding room odor... More

Istanbul, Turkey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2014

We are always happy with this hotel. The small kitchen works fine with all the accesoirs in it. The room was clean and comfortable. The free WIFI is very important, works well. Sure we will stay again here .

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Jose - Mountain View, responded to this review

Thank you so much for your review of our hotel. It’s great to hear that you enjoyed the free Wi-Fi and fully equipped kitchen in your room. As well, I’m happy that you found your room to be clean and comfortable during your stay with us. The staff and I would love to provide you with another comfortable stay in... More

Mountain View, California
1 review
5 of 5 stars Reviewed January 8, 2014 via mobile

My roommate and I relocated here from the south. We had driven 4 days to get here and brad made our check in/move in process sooo easy! It was the quickest friendliest service we have received. We have continued to have quick, polite responses to anything we have needed while here. The rooms are clean, modern, and the beds comfortable.... More

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New Jersey
Senior Contributor
40 reviews 40 reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed December 15, 2013

After having much difficulty locating this facility I arrived at this old, dirty motel like location. Of course I had to ask for shampoo, soap and even a laundry bag as they were not readily available. Upon entering my room I was hit with a blast of heat as the thermostat in room was set at 90 degrees! The pillows... More

Was this review helpful? Yes 5
Freiburg im Breisgau, Germany
1 review
5 of 5 stars Reviewed November 26, 2013

I spent 2 weeks for business in Mountain View. My wife and baby joined the stay and we found in the Extended Stay America Mountain View just the right location for us. Large king bed, kitchenette, fridge, microwave, coffeemaker, writing desk, free and fast wireless network, TV, bathtub, spatious room for baby-crawling were great for a mix of "work" and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Jose - Mountain View, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your stay at our hotel. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months and to have everyone feel comfortable at their "home away from home". We believe that building... More

Laguna Woods, California
1 review
5 of 5 stars Reviewed November 3, 2013

Stayed in this hotel for four month contract. The staff was great, friendly and took a general interest in my well-being. They were very conscious of the fact that I worked a graveyard shift and did their best to make sure I had quiet when there were a few instances of noisy guests during the day. The property is very... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - San Jose - Mountain View, responded to this review

Joy - I want to thank you for taking the time to post a review of your stay. I am so glad that you found our staff to be friendly and that you liked how clean our hotel was overall. As well, it is great to read that you liked our hotel's location. Thank you again for your review. We... More

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Additional Information about Extended Stay America - San Jose - Mountain View

Address: 190 East El Camino Real, Mountain View, CA 94040 (Formerly Homestead Mountain View)
Phone Number:
Location: United States > California > Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - San Jose - Mountain View 2.5*
Number of rooms: 133
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