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All 23 Mountain View hotels

Extended Stay America - San Jose - Mountain View

2.5 of 5 Hotel   |   190 East El Camino Real, Mountain View, CA 94040 (Formerly Homestead Mountain View)
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Extended Stay America - San Jose - Mountain View
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Ranked #12 of 23 Hotels in Mountain View
A recent review
3 of 5 stars reviewed 2 weeks ago
kumariitr Bangalore, Karnataka, India
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49 reviews from our community

Traveler rating
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    14
    8
    2
    7
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5
1
8
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangalore, Karnataka, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is a decent (with reasonable budget) to stay in Mountain View. It's not very far from the downtown of Mountain View, so location is good. Rooms are decent. Staffs are friendly. Overall good experience.

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Reading, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am ok with cheaper hotels, but do expect them to be clean when I first move in, lack of power and a bedside table I can let go, empty beer can and bits of detritus on the floor is another. also got bitten during the night.... god knows what that was from, and try not to think about it.... More 

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Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 14, 2015

I stayed here for more than 3 weeks in December for a business trip. Rooms are reasonably clean and spacious with all the necessary amenities (wish they had provided a laundry basket and at least one microwave utensil though). Special mention for the friendly front office manager Brad - he really helped us a lot in terms of a smooth... More 

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Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2015

Stayed in this facility for about 3 weeks while in the Bay area on business. The folks at the front desk were very friendly and offered prompt assistance. Checkin-checkout formalities were a breeze. They were also very prompt in handling some of the merchandise that i had received at the hotel address. being next to the freeway and in an... More 

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Sparks, Nevada
1 review
5 of 5 stars Reviewed December 19, 2014

The location was perfect for our needs, the room was very clean and homey, the staff was so friendly and accommodating, The manager Sabrina went over and above to help us out, The check in and check out process was effortless, the laundry facility was clean. An overall great experience and we will be returning again next month.

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Manager_11525, General Manager at Extended Stay America - San Jose - Mountain View, responded to this review

I appreciate you taking the time to write such a positive review. I'm so pleased to hear that Sabrina was able to provide you with a great experience. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

The people at the hotel were extremely friendly, personable, and went out of their way to help. Sabrina was especially attentive and made my stay the delight that it was! I have since changed jobs and won't be back there again that I know of, but would stay there in a heartbeat if I do have a reason to return.... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Jose - Mountain View, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that we were able to provide you with an enjoyable stay with us. It's great to hear that you were pleased with the service provided by our wonderful staff. I will be sure to share your kind remarks with our team. Thank you for... More 

Reno, Nevada
Contributor
20 reviews 20 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 13, 2014

I am staying at another extended stay in the area which I plan on reviewing poorly once I check out. One evening at my motel, Brad from this motel, came over to cover a shift at the front desk. He was so helpful. Things I had asked of my front desk staff, when I could catch them, were easily and... More 

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Manager_11525, General Manager at Extended Stay America - San Jose - Mountain View, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the service you experienced during Brad's visit. It is great to read that he provided you with such great service during your stay. Still, I do apologize that you did have some issues getting assistance at the front desk at your... More 

1 review
1 of 5 stars Reviewed September 8, 2014

I'll start this off by saying I have never had an issue with any hotel I've booked. I spent a lot of time staying in hostels and small guest houses in other counties, so I'm not expecting luxury. I booked this hotel using priceline and requested a non smoking room. When I arrived at the hotel, I was put in... More 

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Manager_11525, General Manager at Extended Stay America - San Jose - Mountain View, responded to this review

Katie - Thank you for sharing your experience with us. We are sorry to hear about the condition of your room and that we were not able to accommodate your room request. We will work with our housekeeping staff to ensure every room is cleaned thoroughly. We will also continue working with the third party booking sites to make sure... More 

Pahrump, Nevada
Contributor
12 reviews 12 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed April 10, 2014

Pros.-- location, parking, laundry room Cons- Cleanliness! I was shocked to find that the 'dirty' sheets were not removed and replaced during the once a week cleaning. The bed was made up with the dirty sheets still on it.. My mail was received at the front desk, but documentation of receiving was haphazard so I had all my mail sent... More 

Was this review helpful? Yes 9
New Delhi, India
Contributor
17 reviews 17 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 31, 2014

Pros: 1) Good for longer stays. 2) Room with a small kitchen. 3) Plenty of restaurants and stores within 10 min walk -Chaat Paradise (Indian), In and Out Burger, Sweet Tomatoes, Los Charros (Mexican), Nobhills (superstore) 4) Quarter laundry machines in hotel. 5) Plenty of parking 6) Quiet rooms 7) If you are runner/walker - you can use Stevens Creek... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - San Jose - Mountain View, responded to this review

Thank you for taking the time to write a recent review of your stay. I am so pleased to hear that you enjoyed our clean rooms with fully equipped kitchens and convenient location at a great value. Please know, our housekeeping service is provided once a week for guests staying 8 or more nights. For those who are staying for... More 

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Additional Information about Extended Stay America - San Jose - Mountain View

Address: 190 East El Camino Real, Mountain View, CA 94040 (Formerly Homestead Mountain View)
Phone Number:
Location: United States > California > Mountain View
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - San Jose - Mountain View 2.5*
Number of rooms: 133
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