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Hotel Strata Mountain View

Certificate of Excellence
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93 West El Camino Real, Mountain View, CA 94040 (Formerly Holiday Inn Express Mountain View (Town Center))
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Hotel Strata Mountain View
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Hotel Strata Mountain View
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228 reviews from our community

Traveler rating
    165
    47
    8
    6
    2
See reviews for
31
29
28
135
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Any
English first
  • All months
    (228)
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    (57)
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    (65)
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    (54)
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    (52)
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2 reviews
5 of 5 stars Reviewed 1 week ago

I've been regularly visiting Mountain View for 7 years now. After staying at several different hotels, Strata became my place to stay whenever I arrive there. The rooms are extra spacious, and fully equipped with everything you could ask. Breakfast is very rich, with a variety of hot dishes, fruits, cereals and more. But above all is the outstanding service.... More 

Was this review helpful? Yes
TownCenter, General Manager at Hotel Strata Mountain View, responded to this review

Dear Dror E, We realize that there are many choices for guests to stay in this area and we are truly honored for your patronage and most of all giving us the opportunity to serve you. We are glad to have met your expectations. We take pride in making sure that all our guests have a memorable pleasant experience. Thank... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We must begin with how incredibly kind and friendly all the staff at this hotel are. Our experience began with the General Manager, Mr. Dilip Patel, who was genuinely eager to assist with making our stay as comfortable and welcoming as possible. And, every other staff member was equally warm and inviting, particularly the front desk manager, Gladys. There is... More 

Was this review helpful? Yes 1
TownCenter, General Manager at Hotel Strata Mountain View, responded to this review

Dear Jim W, We are sincerely glad to have your expectations. We want to thank you for taking the time to put your review on Trip Advisor. We at Hotel Strata have a wonderful team of people who genuinely dedicate their time to make sure all guests leave our property with a very pleasant and memorable experience. We are always... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I will start off by saying that this is the best hotel experience in Mountain View for me and I travel to Mountain View regularly. Hotel Strata will now be my first choice. The reviews are accurate. Do not to expect much when you first pull up, but when you enter the lobby you see the care and attention to... More 

Was this review helpful? Yes 1
TownCenter, General Manager at Hotel Strata Mountain View, responded to this review

flyer70nyc, We are extremely glad to have met your expectations and exceeded it. We started our dream to come up with an upscale boutique property, which would meet our guests expectations. We started by have our name given by our guests, and this name had to have meaning, which would encompass our services, and amenities. Our room renovation was done... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Its been awesome experience staying in hotel strata for two months. Best in class amenities and service. Owner including staffs are very humble and helpful. As staffs claims we are best, there is no second thought about it. If you plan to stay in bay area, I would highly recommend hotel strata!

Was this review helpful? Yes 1
TownCenter, General Manager at Hotel Strata Mountain View, responded to this review

Hi Prashant S, I would like to thank you for taking the time to put your review of our property, after your long stay at our property. It has given us a great pleasure to have served you during your stay and are happy to learn that we had met your expectations. We look forward to your future visit, and... More 

Rockford, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

This is indeed a Boutique Hotel in every sense of the word. The experience starts with the friendly staff, who aim to please their guests in every way possible. The exterior looks deceptive but as you enter the lobby, the eating area, and the rooms, you find a clean, tastefully renovated and updated hotel with modern furniture, and all the... More 

Was this review helpful? Yes 2
TownCenter, General Manager at Hotel Strata Mountain View, responded to this review

Mr. Errol B, Thank you for your genuine review of our property. Your review has made our day and made us proud to have achieved what we started to achieve. Our journey started two years ago to become an upscale boutique property. We are truly honored to have an amazing staff who genuinely want to assist our guests and I... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2015

I stayed at Hotel Strata for a business trip and had a very positive experience. The front desk staff was kind and friendly. They were able to answer my questions and provide me with things I needed for my stay. The condition of the rooms was positive as well. I believe the hotel was going under some level of renovations,... More 

Was this review helpful? Yes 1
TownCenter, General Manager at Hotel Strata Mountain View, responded to this review

Anthony F, we would like to thank you for your review and are glad to have met your expectations. We at Hotel Strata are striving to have all amenities that a guest would have or would like to have at their home. As you mentioned, we are still waiting for our furniture, and also some bedding items to come. Once... More 

Bozeman, Montana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2015

I have been staying here on and off since last August and can't say enough good things about the Strata. The rooms are modern and the beds are very comfortable. The breakfasts are very good and they offer a wide variety including vegetarian selections. But the best reason to stay here is the staff. They are great!!! They treated me... More 

Was this review helpful? Yes 1
TownCenter, General Manager at Hotel Strata Mountain View, responded to this review

Dear Fran L, It gives us a lot of satisfaction, that our service, amenities, rooms as well as our breakfast met and exceeded your expectations. It continue to improve in all areas our our business to make our guest's stay better, and always like to incorporate guests request and needs. Should you have any suggestions, please contact us. We look... More 

1 review
5 of 5 stars Reviewed February 3, 2015

We needed a room unexpectedly and pulled into the parking lot on a whim. They happened to have a cancellation and one available room. Lucky us, every aspect of the hotel was wonderful! I highly recommend this hotel and we mentioned we were there for a medical emergency and received a great rate :)

Was this review helpful? Yes
TownCenter, General Manager at Hotel Strata Mountain View, responded to this review

Coribrito, Thank you for taking the time to post your review. We are glad to have met an exceeded your expectations. We are constantly changing with our ever changing guest needs, and we always look for any suggestions you might have to keep us abreast in these matters. Please do not hesitate to contact us, if we can assist you... More 

1 review
5 of 5 stars Reviewed February 2, 2015

I grew up in the service industry so I cherish good service, cleanliness and a desire to please. The rooms are nicely appointed and have everything that a business traveler needs to operate effectively and efficiently. The reason I am writing this review is because this morning I was in need of a lint brush. The GM, and the front... More 

Was this review helpful? Yes
TownCenter, General Manager at Hotel Strata Mountain View, responded to this review

Mr. Joe F. we truly appreciate your review and are glad to have met your expectations. We at Hotel Strata believe in getting things done. Our goal is always genuinely meeting guests needs, no matter what it is. In these time and age, most of the properties are too busy in focusing just on efficiency and bottom line, with regard... More 

1 review
5 of 5 stars Reviewed January 28, 2015

Stayed there twice already for a couple of days each time. + They have international outlets on the walls + USB charge plugs by the bed + 3 showerheads in the shower. You can make it rain. + Lots of channels on a huge flat screen TV + Heated pool (we chose it for the pool) + Free breakfast and... More 

Was this review helpful? Yes
TownCenter, General Manager at Hotel Strata Mountain View, responded to this review

Mr. Alex T thank you for voicing your opinion and letting people know, of your experience at our property. We are glad that we met your expectations second time around. The reason for having layer entrances to your room was to overcome some travelers reluctance to stay at a outdoor property. We have mitigated that situation with having protected access... More 

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