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Super 8 Mountain View

2.0 of 5
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1665 El Camino Real, El Camino/El Monte, Mountain View, CA 94040
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Super 8 Mountain View
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Ranked #13 of 22 Hotels in Mountain View
A recent review
5 of 5 stars reviewed 2 weeks ago
Toni K Petaluma, California
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81 reviews from our community

Traveler rating
    12
    37
    19
    10
    3
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24
11
10
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hudsonville, Michigan
Top Contributor
185 reviews 185 reviews
26 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am a return visitor to the motel and to the area. This super 8 has an updated lobby/breakfast area! There is a larger area for breakfast, which is nice, but the best part is the higher bar with barstools along the wall! It is great for a quick bowl of raisin bran with coffee in the morning. For travelers... More 

Was this review helpful? Yes
Mike P, General Manager at Super 8 Mountain View, responded to this review

Dear rjrjj, Thank you for taking the time to review our hotel with the TripAdvisor community and for being a valued and loyal guest of ours for many years. We are delighted to know that you have noticed all of the improvements - from our beautifully renovated lobby to our breakfast and in-room experience. I will be sure to pass... More 

Portland, Oregon
1 review
2 of 5 stars Reviewed 4 weeks ago

Reception area smelled! Room was dark! Fast wifi was not fast! SuperStart Deluxe Breakfast was not SuperStart Deluxe! Time to replace useless room hairdryer! Minimal pillows and blankets! We never got the requested rollaway bed. At $150 a night, I expected a bit more. I never want to stay here again!

Review collected in partnership with Super 8

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Mike P, General Manager at Super 8 Mountain View, responded to this review

Dear Wendy D, Thank you for your feedback. We apologize that your experience did not meet your expectations. Our SuperStart Breakfast complies with our brand standards. For something more substantial, we do recommend some great local establishments. I apologize that your experience in other respects was not up to par with the high standards we set for ourselves. We do... More 

Dumfries
1 review
4 of 5 stars Reviewed 4 weeks ago

Nicely renovated room at a good rate for the area. My only complaint is the 1970's hair dryer. Not because it's old, but because the air flow was very weak. The HVAC unit put out more air. Not sure why they renovated everything else but left this.

Was this review helpful? Yes
Mike P, General Manager at Super 8 Mountain View, responded to this review

Dear Susann485, Thank you for your positive review of our property. We are glad to have met your expectations in every regard. We certainly will look into the airflow issue with the hairdryer. We are also glad that you noticed the significant amount of upgrades we have completed over the past year. We are constantly trying to improve our guest... More 

Anaheim
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 14, 2015

I have stayed in Super 8 hotels before, and this one was by far the worse. Reception smalls, room is humid and dark. Breakfast is really poor, and it costs 200 bucks. Recommend as a last option if you need something in the Mt View area.

Review collected in partnership with Super 8

Was this review helpful? Yes
Mike P, General Manager at Super 8 Mountain View, responded to this review

Dear Antonio G, Thank you for taking the time to review our property on TripAdvisor. We apologize that your experience at our property did not meet your expectations. As a frequent visitor of Super 8 properties, I am sure you are aware our breakfast offering complies with brand standards. Of course we are certainly open to suggestions on ways we... More 

Minneapolis, MN
Top Contributor
150 reviews 150 reviews
42 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed March 12, 2015

I am only giving this hotel an average rating due to the fact that most of the motel/hotels in this area are not great and very expensive. The motel is old and in need of updating. My room had holes in the walls, the wall-mounted hair dryer has easily been there for 30+ years, the carpet is old, etc. etc.... More 

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Mike P, General Manager at Super 8 Mountain View, responded to this review

Dear Aquaman_22, We appreciate your feedback and are happy to know that you found our accommodations to be clean and reasonably priced. Your suggestions on areas of important are certainly welcome. We are constantly looking for ways to improve and appreciate candid feedback. In the past year, we replaced all guestroom carpeting, lamps, and bedding. This year, we are also... More 

Medford, Oregon
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2015

We just had a trip to Mountain View, CA that involved staying on a Thursday night. The room prices for our usual preferred hotels were OUTRAGEOUS and we were not willing to pay that much. Tripadvisor found the Super 8 at a price that was at least reasonable for the area. We previously had a bad experience with this hotel... More 

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Mike P, General Manager at Super 8 Mountain View, responded to this review

Dear SisqB, Thank you for taking the time to review our property on TripAdvisor. We are truly delighted to have exceeded your expectations during your visit with us. As you have noted, we take great pride in providing clean and comfortable accommodations at a competitive rate. We are glad that you noticed the many improvements we have made and certainly... More 

California
Top Contributor
1,703 reviews 1,703 reviews
75 hotel reviews
728 helpful votes 728 helpful votes
4 of 5 stars Reviewed March 4, 2015 via mobile

I've had some less than stellar experiences at other super eights, so it was with some trepidation that I faced my stay here, booked by a relative. It was not bad at all! It was clean, bed was Comfy, staff was pleasant. I'd actually return.

Was this review helpful? Yes
Mike P, General Manager at Super 8 Mountain View, responded to this review

Dear CarmichaelVentura, Thank you for taking the time to post regarding your experience at our property. We truly strive to provide an experience that is above what you would expect and we are glad to have met your expectations. Our staff works extremely hard to make each guest's stay as comfortable as possible. We know you have many choices of... More 

1 review
5 of 5 stars Reviewed February 23, 2015

They answered all our requests, like receiving packages, holding our luggage after we left or doing a late checkout. The rooms are nice, and include good quality internet service. The location was not perfect for me, like 15 min walking from Castro St. But it's OK. I would go again if I hace the opportunity.

Was this review helpful? Yes
Mike P, General Manager at Super 8 Mountain View, responded to this review

Dear Enzo C, We are gratified to know that we met your expectations during your stay with us. We take great pride in our services provided and are happy to know we met your expectations during your stay. The greatest compliment we can receive is that you would choose to stay with us again in the future. We look forward... More 

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