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Comfort Inn Morgan Hill

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16225 Condit Rd, Morgan Hill, CA 95037
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Comfort Inn Morgan Hill
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71 Reviews from our TripAdvisor Community

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St. Catharines, Ontario
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed November 20, 2015

Based on reviews....Stayed here overnight and as availability in other hotels in the area was not available. This hotel lobby area seemed dated although my room was renovated...breakfast area is very limited to seating. Per other reviews, sound of doors slamming true..very loud. Had a problem with the tub, which did not drain well and the fridge in the room... More 

Helpful?
Thank Pauley22
cimorganhill, Manager at Comfort Inn Morgan Hill, responded to this review

Dear Pauley22, I'm sorry you were disappointed with the lobby and the room. We just renovated both. We will be changing the phones to new ones. If there is something specific you would like in the exercise room, please let us know. Thank you, Comfort Inn's management. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 7, 2015

Me and my fiance were traveling only because of my grandmothers funeral. We called and made a reservation here and then found out that my family was staying in Santa Cruz so we called within minutes to cancel. I misheard the woman on the phone so I thought I had an hour to cancel. When we called back, she automatically... More 

Helpful?
Thank violetvixen89
cimorganhill, Manager at Comfort Inn Morgan Hill, responded to this review

Dear Violetvixen89, I'm sorry you were disappointed by our front desk service. We will continue to work on providing better customer service. Thank you, Management More 

Eureka, California
Level Contributor
114 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed September 14, 2015

Yes they are doing a redo on the rooms and take aside all the problems like no ice, and so on, the bottom line, here is the problems. First, forget sleeping. every time someone in the hall opens and closes the door, it slams shut and echo's down the hallway, endlessly all night, I mean slam. For new rooms, there... More 

Helpful?
Thank Scott E
cimorganhill, Manager at Comfort Inn Morgan Hill, responded to this review

Dear Scott, Thank you for your feedback. We have added USB ports to the rooms. We will strive to provide a better breakfast. Thank you, Management More 

N. California
Level Contributor
100 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
1 of 5 stars Reviewed September 12, 2015

The fundamental problem is that this staff knows absolutely nothing about how to run a hotel. They have no concept of the customer at all. I uploaded a photo of the notice they have posted on their vending machines. It says, "Vending Machines is (sic) through a third party. If you have any issues with machines please contact them directly.... More 

Helpful?
Thank W0nka
cimorganhill, Manager at Comfort Inn Morgan Hill, responded to this review

Dear W0nka, We will be addressing the vending machine by removing the sign. Please let us know if you had an issue with the machine. We appreciate that the A/C is loud. All of them have since been replaced. Yours, Management More 

San Francisco, California
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed September 12, 2015

Where to start? 1) The man at check-in didn't activate our key cards; so, after finding our room we had to go back to the desk to ask him to do so. 2) Our room was recently renovated, and the chemical smell (from the carpet?) was bad enough that we were worried about inhaling it all night. 3) The lights... More 

Helpful?
Thank Meryl B
cimorganhill, Manager at Comfort Inn Morgan Hill, responded to this review

Dear Meryl B, Thank you for your review. We have since changed the air conditioners so that they are quieter. We have removed the sign from the vending machine. I hope you will try us another time as we continue to strive to improve. Yours, Management More 

southeast
Level Contributor
152 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed September 11, 2015

Never been in a hotel that didn't have a phone. Nice and friendly staff during check-in, Everything was normal. Room was clean, it didn't smell. Nice decor, nice photos on the wall. I was on the top floor which I believe has been renovated.

Helpful?
Thank cometexp
Seaside, California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 23, 2015 via mobile

We made a reservation online with employee discount.. Specifically we made a request early checking in @at 12 or before The rm where ready and the staff Carren , Was so mean that she said we can check you in at 12.30 .. so we went for a drive wen we came back at 1pm she wAs rude n mean... More 

Helpful?
1 Thank TravelNex
Uchaud, France
Level Contributor
51 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed August 23, 2015

No frills and no fuss. A standard hotel, comfortable, but didn't feel like the service was particularly welcoming or helpful. Breakfast was very limited and not exciting at all. The hotel in general was very clean and tidy, but lacked any wow factor to convince me to go back again next time I am in the area.

Helpful?
Thank Guckster
Surrey
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed August 17, 2015

We stayed here for 2 nights and the room was adequate and clean. The rate was reasonable enough and fridge, microwave and coffee maker included. As someone else also wrote, surprising even though we were not facing the freeway there is a 24/7 buzz. The location is very good, close to freeway on ramps and close to city centre. Downtown... More 

Helpful?
Thank Hobdeb
Reno, Nevada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 16, 2015

I booked through AAA and was charged for one night , then I was charged again for the same night and then charged a third time for the same night . The bank shut down my card because it kept getting the same charge over and over and over again . The room was clean and it was quiet but... More 

Helpful?
Thank Valerie H
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