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Extended Stay America - San Jose - Morgan Hill

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605 Jarvis Drive, Morgan Hill, CA 95037
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Extended Stay America - San Jose - Morgan Hill
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49 Reviews from our TripAdvisor Community

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El Segundo, California
Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago

We stayed here over the weekend while taking our daughter back to college. The positives (good shower water pressure, proximity to freeway, comfortable mattress, free WiFi) were grossly outweighed by the negatives: 1. No washcloths in room (had to go fetch them) 2. No cups or dishes in the kitchen (we do have to brush our teeth even if we... More 

Helpful?
Thank jcafeld
Seal Beach, California
1 review
2 of 5 stars Reviewed December 14, 2015

My husband and I stayed here Nov. 30, 2015. We had a reservation, and I had nicely requested a quiet room away from street noise on my reservation. When we opened the door to our room, the window had been left wide open and it was extremely cold in there, as it was quite cold outside that night. I could... More 

Helpful?
Thank Nina P
Manager_11525, General Manager at Extended Stay America - San Jose - Morgan Hill, responded to this review

Thank you for your recent review of your stay. The situation you described is unacceptable, and I sincerely apologize for your experience. While we no longer keep dishes in guest rooms, these items are available at the front desk. Hair dryers are also available upon request at the front desk. In response to your feedback, I will make sure we... More 

Travelers are raving about these Morgan Hill hotels

sunnyvale
1 review
4 of 5 stars Reviewed December 2, 2015

Very comfortable, clean property. Desk staff was friendly and very attentive. Needs were responed to immediately. Great location. Rooms were arranged nicely and beds were very comfortable. We came to Morgan Hill to celebrate Thanksgiving with family. Site was convenient to family's home, shopping, walks or runs. Freeway access helped also

Helpful?
Thank rmurcray
Manager_11525, General Manager at Extended Stay America - San Jose - Morgan Hill, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

Co. Down
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 9, 2015

Stayed here on a Saturday night when travelling from SF to San Luis Obispo. Tried booking other hotels in the area but all booked out. Paid £120 for the night. Way over-priced!! Had to settle on this hotel. Old, out-dated hotel - thin sheets - dirty carpets - poor quality towels and pillows (not enough pillows). The rooms were large... More 

Helpful?
Thank adlennon
Fresno, California
1 review
5 of 5 stars Reviewed July 11, 2015

The room is very nice, the bathroom was big. Any time I needed anything the front desk team Josh, Coraly and Adriana was so helpful. The rooms were nice and quiet and I felt very safe. I would stay again. Thank you

Helpful?
Thank Kymsears44
Abuja
1 review
5 of 5 stars Reviewed June 22, 2015

Very nice homely place with kind and friendly people by the 3rd night it felt like home away from home. Will surely make it my ideal go to hotel anytime I visit the sates. Just wish house keeping came to clean and change the sheets.

Helpful?
Thank MISSEMOTAN
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 1, 2015

I have had to stay in this Hotel for sevral weeks. No maid service. They will only clean the rooms once a week. If you want clean towels or tolit paper you have to go beg at the front desk. An elder man was mugged in the parking lot about 2 weeks ago. The police are here almost nightley. Please... More 

Helpful?
1 Thank 5150rfl
Fiddletown, California
Level Contributor
89 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed May 24, 2015

Upon arrival I asked to change the room from single bed to two beds. The desk clerk asked the supervisor, his comment - "they booked through Expedia NO!" . Next morning we went to work, at the end of the day we came back to the room - no housekeeping service had been performed and there were no clean towels.... More 

Helpful?
3 Thank BrownsEnglishToffee
1 review
4 of 5 stars Reviewed March 28, 2015

It was really nice staying there. I,really enjoyed my stay there the staff was very nice they have great personalities. Especially Steven he was real professional,courteous,he was full energy.I give 4 stars not 5 for the reason being no pool.

Helpful?
Thank Stephan E
Irvine, California
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed March 1, 2015

This is the first time I stayed at an Extended Stay America. Compared to other hotels in the San Jose area this is inexpensive. I didn't like the room. It didn't smell right and the bed was spartan. OK for one night but I wouldn't want to stay longer than that.

Helpful?
Thank Michael C
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