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Executive Inn Suites Morgan Hill

16505 Condit Road, Morgan Hill, CA 95037
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1 room 1 adult
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Executive Inn Suites Morgan Hill
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75 Reviews from our TripAdvisor Community

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Ohio City, Ohio
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 5, 2015

We have stayed at the executive in for the last 3 years during an annual sporting event across the street and it has been relatively clean and well maintained at a good price. Not sure what happened but THIS IS NO LONGER THE CASE. The rooms are really not clean. The knobs on the AC/heating are so dirty I did... More 

Helpful?
Thank Trav2dagain
Seattle, Washington
1 review
2 of 5 stars Reviewed November 23, 2015

I consistently stayed here every month for 2 1/2 years. Minor issues here and there but tolerable. However, service and breakfast progressively deteriorated. Attendants were inattentive to keep breakfast properly supplied unless prompted by guests and previous orange juice was substituted for some tasteless punch, or whatever it was. Ultimately it's management that is responsible for the failures here and... More 

Helpful?
Thank Ken A
San Juan, Puerto Rico
2 reviews
1 of 5 stars Reviewed September 9, 2015

I was supposed to arrived in Morgan Hill on August 15, 2015. The reason of the trip was to start my university studies. I have to cancel my flight and hotel reservation for medical reasons. My dissatisfaction with the service received in the area of customer service is beyond words. They don't even answered my emails or returned my calls.... More 

Helpful?
Thank diazv
Letart,West Virginia
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 14, 2015

The room was spacious and the bathroom was nice. The only problem we noticed at first was the little gnats in the bathroom. When we woke up the next morning and started really loooking around I swear they had decorated the room for halloween with all the cobwebs that were in the room corners.This wouldn't be a bad place to... More 

Helpful?
Thank khawkwv
Laguna Niguel, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 28, 2015

I needed a room at the last minute because My Husband I decided to go to The Grateful Dead 50th Anniversary Concert in Santa Clara and this was the last moderately priced hotel within 30 miles of the venue. I have never seen a more filthy hotel! I didn't want to put my bare feet down on the carpet, it... More 

Helpful?
Thank gvesely
1 review
1 of 5 stars Reviewed June 2, 2015 via mobile

So, my husband and I booked this room last minute. Every other hotel was booked in the area. We were extremely grateful that "they only had one room left". We book the room, pay for it at the front desk and then drive to the nearest open drive-in to grab a bite to eat. We bring the food back, walk... More 

Helpful?
Thank Lisa K
Cambria, California
Level Contributor
3 reviews
1 of 5 stars Reviewed May 14, 2015

1st room had rock hard bed and no internet. 2nd room in back of hotel is very noisy due to hwy 101. They fixed the internet connection, but it failed after only 2 hours. The next morning the internet speed was no better than dial-up. Tried to hang up clothes in closet, but closet rod was broken. Lamp beside bed... More 

Helpful?
Thank uce_golowka
Nelson C, Owner at Executive Inn Suites Morgan Hill, responded to this review

We are very sorry so many things added up to such a terrible visit for you. A stay at our hotel should be comfortable and relaxing, and we're sorry that is clearly not the type of experience you received. We truly appreciate you bringing these issues with the internet, lamp and shower to our attention, and our staff will be... More 

Castaic, California
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 17, 2015

I had read reviews for this place and didn't see the ones about the beds until after I had stayed here. I thought maybe it was just my room or I'm a wimp. The bed is beyond horrible, it's a torture device! Like sleeping on a granite slab, I even had bruising on my legs and hips! In addition the... More 

Helpful?
Thank Jennifer B
Cameron Park, California
1 review
1 of 5 stars Reviewed January 11, 2015

Horrible!!! Dont stay here! We booked this hotel for two nights for a soccer tournament right across the street. Not worth the convenience of walking across the street. The beds are as hard as bricks. When I went to the office to see if they had an egg crate pad, which they didn't, the gal brought me into the linen... More 

Helpful?
Thank eab337
Nelson C, Owner at Executive Inn Suites Morgan Hill, responded to this review

The last thing we want to hear is that your room wasn’t clean upon your arrival and your bed was firm and uncomfortable. That is truly unacceptable. Concerning the marks you mentioned, we've spoken with our housekeeping staff and assure you that a situation like this won’t happen again.We will also additionally send a crew to do something about the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 27, 2014 via mobile

Awful from start to finish. Made reservation for two rooms via the phone months prior to our actual stay. Had to go over reservation about 5x. Almost thought we were discussing rocket science. Was quoted a price which the gentleman confirmed with us several times and provided confirmation numbers for our reservations. When we arrived after our long flight from... More 

Helpful?
1 Thank Carrie S
Nelson C, Owner at Executive Inn Suites Morgan Hill, responded to this review

Carrie, we're sorry we missed the mark -- from start to finish. The last thing anyone would want after a long, coast-to-coast flight is to have their reservations messed up upon arrival. I would especially like to apologize for the communication issues with my staff, concerning your room, and will make sure it gets cleared up. We really want to... More 

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