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Quality Inn

2.0 of 5
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16525 Condit Road, Morgan Hill, CA 95037
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Quality Inn
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57 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (57)
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    (11)
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Seattle, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I read some bad reviews of this property, but decided to give them the benefit of the doubt as Rocketmiles represented them so they had to have something good going on right???? WRONG! The reviews out there are right on about this property. If you are going with a huge group of kids that don't care where they sleep, and... More 

Was this review helpful? Yes 1
Morgan Hill, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Here on business. Walls are stained, furniture is old, tv remote only had one setting, I had to get up volume up and down and to turn it off. Spider webs on the sprinkler system, fire detector is old, had to request a microwave. Breakfast was a glass of cranberry apple juice. Killed a spider the minute I got in... More 

Was this review helpful? Yes 1
Winnipeg
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 22, 2015

Terrible hotel. Floor lamp unplugged. No place to plug in. Lampshade all coffee stained. Crumbs at base of night table, crumbs and pills on floor by bed. Dead flies in bathtub & behind amenities on sink. Grout all moldy. White, thick gunk over the toilet paper holder. Only 1 coffee packet. Asked for more coffee & was told we could... More 

Was this review helpful? Yes 2
Morgan Hill, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 19, 2015

This is the worst place to stay. pool has a huge crack in it, jacuzzi is dirty. Be prepared to pay for your stay prior to checking out. Rooms are NOT Quality and neither is breakfast. two of the 5 days we stayed they were out of milk for breakfast, Never knew whether I was getting decaf or reg coffee.... More 

Was this review helpful? Yes 1
Belfast, United Kingdom
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed October 23, 2014

Was on a road trip from Palm Springs to San Francisco and decided to stop off here as had done more than enough driving for one day! I tried a few other hotels but they where fully booked in town and this was the first that had rooms available so thought from the outside looked ok! While I was checking... More 

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New Mexico
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 10, 2014

We stayed at The Quality Inn for one night in July. The only reason I chose this hotel was because I booked through Southwest Airlines Rocketmiles and got 7000 points. It was sketchy to say the least. The hotel smells badly of cigarette smoke and it's pretty dingy. The room was so old and worn - there is only so... More 

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Perris, California
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed August 20, 2014

Room was dirty, stains everywhere, messy beds, radio was on, sliding door was open, bathroom towels were messy of shelf. Old outdated furniture. Worn sheets. Amenities offered complimentary breakfast but keep in mind there are only two tables and two small counters of food. The tables are literally in the kitchen. I would suggest you keep driving and find another... More 

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San Luis Obispo, California
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 31, 2014

We chose this hotel because we have usually had good experiences with Quality Inn hotels. But we failed to note that this is one of the few Quality Inn hotels that has smoking rooms. The smoking odor was horrible, especially on the 2nd floor. It permeated not only the rooms, but also the hallway. I strongly advise that non-smokers not... More 

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Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 1, 2014

This hotel works if your on a tighter budget and won't be spending much time in your hotel. This hotel worked pretty good for our sporting event. Super close to sporting events, pool area nice for large gatherings with good laundry facility. Breakfast leaves a bit to be desired with the very basics and difficult with large groups. Prices seem... More 

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Mount Shasta, California
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 27, 2014

The poor staff. They were wonderful. I saw two different rooms, and without the details, especially at the price even low as it was relative to what their top prices are. Well if you lke clean, go somewhere else. Too awful to even describe the first room I was in. The second was better but still had spilled coffee on... More 

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Jay J, Guest Relations Manager at Quality Inn, responded to this review

Laura Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your observations on your recent visit. I have shared your feedback with our Management to ensure we handle these types of situations differently in the... More 

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