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Microtel Inn & Suites by Wyndham Morgan Hill/San Jose Area

2.0 of 5
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16245 Condit Road, Morgan Hill, CA 95037
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Microtel Inn & Suites by Wyndham Morgan Hill/San Jose Area
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Ranked #5 of 12 Hotels in Morgan Hill
A recent review
5 of 5 stars reviewed 1 week ago
Blaine S Livermore, California
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248 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Alamo, California
1 review
4 of 5 stars Reviewed 1 week ago

Jeamy at the Microtel was so helpful in making our reservation during a time when the hotel was almost sold out. The staff during our visit went above and beyond to make sure we were comfortable.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Microtel M, Manager at Microtel Inn & Suites by Wyndham Morgan Hill/San Jose Area, responded to this review

Hello Yvette, We will pass along your comments to the staff at our upcoming service meeting. It is great to hear that Jeamy and the staff went above and beyond for you. Thank you, David D. More 

A TripAdvisor Member
4 of 5 stars Reviewed March 10, 2015

Nothing fancy or special about this motel, but it nicely served my needs. The room was small but clean. The pillows were large and not very soft; I had to sleep with my head on the edge of the pillow in order to sleep in a more comfortable--and usual--position. The breakfast was sufficient for the likes of me; I appreciated... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Microtel M, Manager at Microtel Inn & Suites by Wyndham Morgan Hill/San Jose Area, responded to this review

We appreciate your feedback. We have just replaced the entire bedding package which also consists of brand new pillows (1 firm in front and 2 soft in back) which may have caused your discomfort. It is great to hear that our staff was friendly and efficient. Thank you, David More 

A TripAdvisor Member
1 of 5 stars Reviewed February 2, 2015

Internet access was so bad that I had to go to Starbucks each evening to connect. The connection dropped constantly and calls to the front desk did not resolve the issue. I did not try the breakfast after I picked up an apple and it was rotten.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes 1
Microtel M, Manager at Microtel Inn & Suites by Wyndham Morgan Hill/San Jose Area, responded to this review

Our team is proud of the cleanliness of the hotel; thank you for the compliment. We will work with upper management on the Internet issue to identify and correct any deficiencies. We hope that you will consider trying our hotel again in the future. Thank you, David More 

Plainfield, Illinois
Contributor
15 reviews 15 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 31, 2015

After a late arriving flight into San Jose & lots of reviewing myself, I booked this Microtel and had a wonderful experience! Friendly staff, good basic breakfast, big tv in the room, new bed and fresh clean comfortable white linens! Super easy access to 101 for me. I actually snoozed three times because I was so comfy in the morning!!... More 

Was this review helpful? Yes
Microtel M, General Manager at Microtel Inn & Suites by Wyndham Morgan Hill/San Jose Area, responded to this review

Thank you for your recent review about our property. We are so glad to hear you enjoyed your stay with us and to hear that you will return to our property, it’s priceless. We appreciate your sincere comments. Best Regards, Jeamy More 

Senior Contributor
23 reviews 23 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed January 28, 2015

Ok first of all I traveled here on business and I have stayed at microtels before so I expect the smaller rooms and condensed features but this has nothing to do with that. This hotel is dirty and scary!! I travel alone and I felt really uncomfortable in this inn . Carpets have holes the doors are all chipped also... More 

Was this review helpful? Yes 1
Microtel M, Manager at Microtel Inn & Suites by Wyndham Morgan Hill/San Jose Area, responded to this review

Hello Socali 1983, We are sorry that we have not met your expectations and must apologize. The new hotel room carpets have been completed and we will be replacing the corridor carpet soon along with many other upgrades this year. Respectfully, David More 

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