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Residence Inn San Jose South/Morgan Hill

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18620 Madrone Parkway, Morgan Hill, CA 95037
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Residence Inn San Jose South/Morgan Hill
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73 Reviews from our TripAdvisor Community

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Traveler rating
    26
    27
    15
    2
    3
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19
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4
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (73)
  • Mar-May only
    (18)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (10)
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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was great and the team was excellent. Everyone was friendly and always willing to help. We stayed in a 2 bed room and there was enough space for 2 adults and 2 kids. The kitchen worked fine and the indoor pool was well enjoyed by our kids. Overall a great stay. Sure the place is a bit dated... More 

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Weatherford, Texas
Top Contributor
75 reviews 75 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a Pet Friendly hotel. It was comfortable and centrally located to restaurants and shopping, etc. Many restaurants to choose from. We were visiting the area to attend granddaughter Lauren's graduation from Sobrato High School. This was a first floor room which is nice when traveling with pets.

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Seaside, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

My hub n I where very happy to see the rm very clean .. Amazing think was we had a very early check in which was a plus .entering the rm found 2 bed suit n a very nice Kitchen Net . Front desk stuff was very friendly full of knowledge .. Lot of restaurants near by also .. Thanks... More 

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usa
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 25, 2015

Luke, assistant manager was exceptional. Very helpful and polite. Enjoyed our one night stay Suite was very comfortable. Plenty of parking. All the staff was helpful Kid friendly place Lots of restaurants. Try the Vietnamese place. Avoid the Indian

Was this review helpful? Yes 1
Kaysville, Utah
Top Contributor
238 reviews 238 reviews
52 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed March 17, 2015

This was a convenient place to overnight on our way from San Jose airport to Pebble Beach. They have two bedroom suites for $300 which was reasonable. It is about 25 minutes from San Jose and one hour from Pebble Beach. Rooms are fine. Dated but fine. Free breakfast. All in all, a fine place to stay.

Was this review helpful? Yes 1
Sacramento, California
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 17, 2015

We recently stayed here and we highly recommend this property. We chose this hotel because we had stayed here several years ago and were pleased. Once again, we were happy. The young man who checked us in, Alex, was very friendly and personable. Check in was quick and easy. The room was very clean. We had a room with two... More 

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Paris, France
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 30, 2014 via mobile

On ourway to LA from sacramento. Stayed here as we planned to rest before driving down to LA. Lucky we book the hotel becoz the traffic was too heavy. I booked the hotel online and request for a room at the ground floor. Everything was smooth. We had a wonderful stay and the breakfast was good . Its near Gilroy... More 

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Zachary G, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Saraab_123, We are delighted that you were able to rest on your way to LA. Thank you so much for offering your feedback, and we are pleased your experience was smooth. Please consider our property again when your travels bring you back through the area! More 

Bellingham, Washington
Top Contributor
334 reviews 334 reviews
43 hotel reviews
297 helpful votes 297 helpful votes
4 of 5 stars Reviewed November 10, 2014

Good front desk service, good maid service, and a well above average breakfast buffet with things like real eggs, and a different breakfast meat and different potato dish each morning of the three we were there-- all cooked from scratch. Additionally, there was the usual choice of breads, bagels, cereal, fruit and DIY waffles. But yes, a few aspects of... More 

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Zachary G, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Hi UnrepentantFoodie! Thank you for taking the time to give us your feedback regarding your recent stay. We are very sorry that your linen, and perhaps other items, did not meet your expectations. As we hold ourselves to the Marriott standard, we want you to know we have already begun the work to correct the issues with our linen and... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 3, 2014

I stayed at this property in a studio suite with a king bed. The room was clean and comfortable but the air conditioner was a bit noisy and my kitchenette was missing a few key pieces needed to cook a meal. I had to go to the desk and request a frying pan and a spatula. These were both delivered... More 

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Zachary G, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Greetings Yourhandinmine! Thanks for your feedback! We greatly appreciate your time, and we will certainly use your feedback to improve and encourage our staff and our service. Thanks again! More 

Los Angeles, California
Top Contributor
414 reviews 414 reviews
49 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed November 2, 2014

Typical, older Residence Inn. Room interior is dated - furniture is a bit beat up and dated as are kitchen cabinets, bath. But it's clean except for some stains on carpet and furniture. Bed is ok. Breakfast was good - real eggs and biscuits with sausage gravy. One end abuts the freeway - noise at that end may be bothersome... More 

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Zachary G, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Hi Foodie-in-lalaland! We thank you for sharing your recent experience with us. Please rest assured that we are addressing your negative concerns and praising with our staff your positive. I hope that you will stay with us again when your travels bring you back to the area! Thank you again for your feedback, as it helps our staff improve the... More 

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