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All 12 Morgan Hill hotels

Residence Inn San Jose South/Morgan Hill

3.0 of 5 Hotel   |   18620 Madrone Parkway, Morgan Hill, CA 95037
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Ranked #3 of 12 Hotels in Morgan Hill
A recent review
5 of 5 stars reviewed 1 week ago
surfcitytraveler huntington beach, ca
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62 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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huntington beach, ca
Contributor
19 reviews 19 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at 3 Residence Inns within a 10 day period: this one, another one in South San Francisco, and also Camarillo. This one was the BEST one. Why? Because right from the beginning, the front desk personnel was welcoming and helpful. We were thanked for being premier members, received a "welcome basket', and later were asked if the room met... More

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Zachary G, Guest Relations Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Hello Surfcitytraveler! Thanks for reviewing us here on TripAdvisor! We thank you for your patronage, and we are always open to feedback. We are also thrilled to hear you enjoyed your stay! We will use this information to improve and encourage our staff to reach for the ultimate standard in guest service and cleanliness. Thanks again for choosing Residence Inn... More

Sacramento, California, Usa
Top Contributor
116 reviews 116 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is located in the Morgan Hill area of the San Jose region just off the freeway. Free parking is onsite and shared with the other Marriott property next door. Parking can get full. Staff is slow but friendly as checkin took about 15 minutes. Staff was helpful to provide the necessary guidance to the amenities of the hotel.... More

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Zachary G, Guest Relations Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Dear Denny T, Thank you for taking the time to utilize TripAdvisor to review your stay at our property. We do see where there were missed opportunites to accomodate and produce flawless execution of our guest services. Please know that we have already corrected the causes of your two most noted issues, and you should not expect to have these... More

Dresden, Germany
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Another hotel, another bad desk chair and a room with so-so furniture. But the place is clean and the service is friendly. Even the smallest rooms are large enough. The bed was soft, real soft, but it didn't cause back problems or anything. I'm just not used to sinking so low into a mattress. The breakfasts were fantastic for an... More

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Stockton-on-Tees, United Kingdom
Top Contributor
96 reviews 96 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed at several Residence Inns over the years, but this one certainly provided the nicest welcome from the friendly staff. Good overall stay but there is a level of noise which could be a problem for some. Good breakfast with plenty of choice.

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Oroville, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2014

We booked a two bedroom suite, we were promised one (based on online pictures of the room and our booking details) with a fireplace, oven and table with seating for four. We did not have a oven, table for four or a fireplace, we complained that the room was not as advertised at $195.42 a night, I expected the room... More

Was this review helpful? Yes 2
California
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 12, 2014

Stayed at this hotel on 5/15/14 with a reservation that was made days previously. Reservation requested lower floor and feather free pillows. Upon arrival was told that the only room avail was an accessible room which had all the amenities as other rooms. Took this room and at first it was ok with two TV's and a separation between bed... More

Was this review helpful? Yes 1
Morgan hill
2 reviews
4 of 5 stars Reviewed July 1, 2014

I'm a Morgan hill native. My family and I stayed here earlier this week for 2 nights. The staff is extremely friendly and helpful. Only downside was that our room was next to freeway we live out in the boonies so we weren't use to all the car noise.

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Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 6, 2014

My wife and I stayed here overnight on 5/23. After flying in late from the east to SFO and dealing with getting a rental car, we wanted to get south as we had plans in Monterey the next day. We stopped in Morgan Hill, and after trying to get a room at the Courtyard next door unsuccessfully (he had already... More

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 17, 2014

As soon as I walked in I thought it I'd be in trouble and sure enough it was down hill from there. Don't believe all the positive reviews you're seeing, this hotel is a dump. The it smells and is filthy. The first room they put me in had stains everywhere... it was just GROSS. And there were three spider... More

Was this review helpful? Yes 1
RIMorganHill, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Michael I apologize on behalf of the hotel for your less than pleasurable stay. We always strive to offer GREAT service and spotlessly clean rooms. I did follow up with you spider issue and had the room treated for any other potential issues. We hope that you consider us again when in the Morgan Hill Area. Jeffrey More

Lake Forest, California, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2014

I arrived around 10pm on 04/11.. The general manager, Jeff, was still there and checked me in. I've worked in the hotel industry and this speak volumes to me. I don't know if they were short staffed or had an emergency or he just stayed late that day but either way it was awesome to me that he cares enough... More

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RIMorganHill, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Thanks for the FIVE star review. We are happy you choose us for your needs and enjoyed your time with us. Guests love our indoor pool, FREE full hot breakfast buffet, free WIFI, and 100 free cable channels to relax, refresh and enjoy their stay. We hope you come back to Morgan Hill soon and chose us for your lodging... More

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Additional Information about Residence Inn San Jose South/Morgan Hill

Address: 18620 Madrone Parkway, Morgan Hill, CA 95037
Location: United States > California > Morgan Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Jose South/Morgan Hill 3*
Number of rooms: 90
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Also Known As:
Residence Inn Morgan Hill
Morgan Hill Residence Inn

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