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All 12 Morgan Hill hotels

Residence Inn San Jose South/Morgan Hill

3.0 of 5 Hotel   |   18620 Madrone Parkway, Morgan Hill, CA 95037
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Residence Inn San Jose South/Morgan Hill
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Ranked #3 of 12 Hotels in Morgan Hill
A recent review
4 of 5 stars Reviewed July 29, 2014
flower_rosey Oroville, California
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58 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Oroville, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2014

We booked a two bedroom suite, we were promised one (based on online pictures of the room and our booking details) with a fireplace, oven and table with seating for four. We did not have a oven, table for four or a fireplace, we complained that the room was not as advertised at $195.42 a night, I expected the room... More

Was this review helpful? Yes 2
California
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 12, 2014

Stayed at this hotel on 5/15/14 with a reservation that was made days previously. Reservation requested lower floor and feather free pillows. Upon arrival was told that the only room avail was an accessible room which had all the amenities as other rooms. Took this room and at first it was ok with two TV's and a separation between bed... More

Was this review helpful? Yes 1
Morgan hill
2 reviews
4 of 5 stars Reviewed July 1, 2014

I'm a Morgan hill native. My family and I stayed here earlier this week for 2 nights. The staff is extremely friendly and helpful. Only downside was that our room was next to freeway we live out in the boonies so we weren't use to all the car noise.

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Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 6, 2014

My wife and I stayed here overnight on 5/23. After flying in late from the east to SFO and dealing with getting a rental car, we wanted to get south as we had plans in Monterey the next day. We stopped in Morgan Hill, and after trying to get a room at the Courtyard next door unsuccessfully (he had already... More

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 17, 2014

As soon as I walked in I thought it I'd be in trouble and sure enough it was down hill from there. Don't believe all the positive reviews you're seeing, this hotel is a dump. The it smells and is filthy. The first room they put me in had stains everywhere... it was just GROSS. And there were three spider... More

Was this review helpful? Yes 1
RIMorganHill, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Michael I apologize on behalf of the hotel for your less than pleasurable stay. We always strive to offer GREAT service and spotlessly clean rooms. I did follow up with you spider issue and had the room treated for any other potential issues. We hope that you consider us again when in the Morgan Hill Area. Jeffrey More

Lake Forest, California, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2014

I arrived around 10pm on 04/11.. The general manager, Jeff, was still there and checked me in. I've worked in the hotel industry and this speak volumes to me. I don't know if they were short staffed or had an emergency or he just stayed late that day but either way it was awesome to me that he cares enough... More

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RIMorganHill, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Thanks for the FIVE star review. We are happy you choose us for your needs and enjoyed your time with us. Guests love our indoor pool, FREE full hot breakfast buffet, free WIFI, and 100 free cable channels to relax, refresh and enjoy their stay. We hope you come back to Morgan Hill soon and chose us for your lodging... More

West Palm Beach, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 4, 2014

I recently stayed here with my son over a long weekend. The staff was very courteous and accommodI recently stayed here with my son over a long weekend. The staff was very courteous and accommodating specially Martha and Alex! The hotel is conveniently located across several restaurants and right next to a gas station. The hotel is in need of... More

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San Jose, California
Top Contributor
108 reviews 108 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 13, 2014

We had to stay here for 3 nights until we could move into our apt. We were upgraded from check in to 2 bedrm which was cool. Stayed in rm 205 and it definitely suited our needs. The only thing was someone was definitely smoking and it came through the vents in the master bathrm. The bed was comfy and... More

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Triad, NC
Top Contributor
114 reviews 114 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 7, 2014

I lodged at the Morgan Hill Residence Inn during my recent business trip to CA. At check-in, the staff was prompt, friendly and check-in was quick and efficient. My room was the typical suite type set-up. The vinyl chair had a little age with the fabric on the arms showing some age cracking. Drawers in the bathroom vanity were a... More

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RIMorganHill, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Thanks choosing to stay with us while away from home for an extended time. We are glad you enjoyed your stay. We do offer full size kitchens suites that large and come in studios, one bedroom, and two bedroom suites. Full hot breakfast complimentary and full size indoor pool and spa for relaxing too! More

Redmond, Washington
Top Contributor
66 reviews 66 reviews
31 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed January 1, 2014

I stayed at this property for a total of two months during a consulting project in the area. Unlike some projects, I did have more input on where I could stay, and I chose the Residence Inn based on previous experience (and Rewards status) with the Marriott brand, and because of the lack of quality of other properties in the... More

Was this review helpful? Yes 4
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Additional Information about Residence Inn San Jose South/Morgan Hill

Address: 18620 Madrone Parkway, Morgan Hill, CA 95037
Location: United States > California > Morgan Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Jose South/Morgan Hill 3*
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Also Known As:
Residence Inn Morgan Hill
Morgan Hill Residence Inn

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