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Residence Inn San Jose South/Morgan Hill

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18620 Madrone Parkway, Morgan Hill, CA 95037
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Residence Inn San Jose South/Morgan Hill
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Residence Inn San Jose South/Morgan Hill
Residence Inn San Jose South/Morgan Hill
Residence Inn San Jose South/Morgan Hill
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74 Reviews from our TripAdvisor Community

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Traveler rating
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    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (74)
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    (18)
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94112
Level Contributor
100 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 1 week ago

Residence Inn, located in Morgan Hill has a beautiful entrance, a nice swimming pool and a hot mini buffet breakfast. This one is composed of orange juice, milk, toast, jam, butter, sausage, scramble eggs, waffles and coffee. Just pick what you want. A sign by the door says "No take out food," but I saw a few doing it anyway.... More 

Was this review helpful? Yes
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 17, 2015

The hotel was great and the team was excellent. Everyone was friendly and always willing to help. We stayed in a 2 bed room and there was enough space for 2 adults and 2 kids. The kitchen worked fine and the indoor pool was well enjoyed by our kids. Overall a great stay. Sure the place is a bit dated... More 

Was this review helpful? Yes 1
Luke H, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Hello Meichenberg, Thank you so much for the kind words about the staff. I agree that they truly make every experience better with their willingness to help out with any request, big or small. The indoor pool is a nice feature and is a real benefit for swimmers of all ages! We look forward to being the hotel of choice... More 

Weatherford, Texas
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 15, 2015

This is a Pet Friendly hotel. It was comfortable and centrally located to restaurants and shopping, etc. Many restaurants to choose from. We were visiting the area to attend granddaughter Lauren's graduation from Sobrato High School. This was a first floor room which is nice when traveling with pets.

Was this review helpful? Yes
Luke H, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Hello Marianne, Thank you for taking the time to review the hotel! Congratulations to your granddaughter for graduating! I am glad we were able to help make the trip a success. We are a pet friendly hotel and I am glad we were able to accommodate a first floor room. I agree that it is nice to have so many... More 

Seaside, California
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 27, 2015 via mobile

My hub n I where very happy to see the rm very clean .. Amazing think was we had a very early check in which was a plus .entering the rm found 2 bed suit n a very nice Kitchen Net . Front desk stuff was very friendly full of knowledge .. Lot of restaurants near by also .. Thanks... More 

Was this review helpful? Yes
Luke H, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

My hub n I where very happy to see the rm very clean .. Amazing think was we had a very early check in which was a plus .entering the rm found 2 bed suit n a very nice Kitchen Net . Front desk stuff was very friendly full of knowledge .. Lot of restaurants near by also .. Thanks... More 

usa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 25, 2015

Luke, assistant manager was exceptional. Very helpful and polite. Enjoyed our one night stay Suite was very comfortable. Plenty of parking. All the staff was helpful Kid friendly place Lots of restaurants. Try the Vietnamese place. Avoid the Indian

Was this review helpful? Yes 1
Luke H, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Hello, Thank you so much for the kind words. Our spirit to serve is our passion and we are glad that we were able to make your stay special. I appreciate your recommendations for restaurants and it is always nice to hear that the kids had a nice time. We look forward to providing a comfortable stay the next time... More 

Kaysville, Utah
Level Contributor
249 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed March 17, 2015

This was a convenient place to overnight on our way from San Jose airport to Pebble Beach. They have two bedroom suites for $300 which was reasonable. It is about 25 minutes from San Jose and one hour from Pebble Beach. Rooms are fine. Dated but fine. Free breakfast. All in all, a fine place to stay.

Was this review helpful? Yes 1
Luke H, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Hello Ryan, I am glad to hear that the hotel was a convenient and met your expectations. We are conveniently located 25 minutes away from San Jose Airport and perfect for travelers looking for a great place to stay. Our complimentary breakfast is a nice amenity for travelers and I am glad that you were able to enjoy it. Thanks... More 

Sacramento, California
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 17, 2015

We recently stayed here and we highly recommend this property. We chose this hotel because we had stayed here several years ago and were pleased. Once again, we were happy. The young man who checked us in, Alex, was very friendly and personable. Check in was quick and easy. The room was very clean. We had a room with two... More 

Was this review helpful? Yes 1
Luke H, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Hello, Thank you very much for taking the time to comment on your recent stay with us. It is always nice to hear positive words about our front desk staff. We are lucky to have employees such as Alex to positively enforce our spirit to serve. I am glad that you liked the space in the room and had an... More 

Paris, France
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 30, 2014 via mobile

On ourway to LA from sacramento. Stayed here as we planned to rest before driving down to LA. Lucky we book the hotel becoz the traffic was too heavy. I booked the hotel online and request for a room at the ground floor. Everything was smooth. We had a wonderful stay and the breakfast was good . Its near Gilroy... More 

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Zachary G, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Saraab_123, We are delighted that you were able to rest on your way to LA. Thank you so much for offering your feedback, and we are pleased your experience was smooth. Please consider our property again when your travels bring you back through the area! More 

Bellingham, Washington
Level Contributor
335 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 313 helpful votes
4 of 5 stars Reviewed November 10, 2014

Good front desk service, good maid service, and a well above average breakfast buffet with things like real eggs, and a different breakfast meat and different potato dish each morning of the three we were there-- all cooked from scratch. Additionally, there was the usual choice of breads, bagels, cereal, fruit and DIY waffles. But yes, a few aspects of... More 

Was this review helpful? Yes
Zachary G, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Hi UnrepentantFoodie! Thank you for taking the time to give us your feedback regarding your recent stay. We are very sorry that your linen, and perhaps other items, did not meet your expectations. As we hold ourselves to the Marriott standard, we want you to know we have already begun the work to correct the issues with our linen and... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 3, 2014

I stayed at this property in a studio suite with a king bed. The room was clean and comfortable but the air conditioner was a bit noisy and my kitchenette was missing a few key pieces needed to cook a meal. I had to go to the desk and request a frying pan and a spatula. These were both delivered... More 

Was this review helpful? Yes
Zachary G, Manager at Residence Inn San Jose South/Morgan Hill, responded to this review

Greetings Yourhandinmine! Thanks for your feedback! We greatly appreciate your time, and we will certainly use your feedback to improve and encourage our staff and our service. Thanks again! More 

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