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Courtyard by Marriott San Jose South/Morgan Hill

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18610 Madrone Parkway, Morgan Hill, CA 95037
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Courtyard by Marriott San Jose South/Morgan Hill
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Courtyard by Marriott San Jose South/Morgan Hill
Courtyard by Marriott San Jose South/Morgan Hill
Courtyard by Marriott San Jose South/Morgan Hill
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90 reviews from our community

Traveler rating
    33
    38
    11
    3
    5
See reviews for
24
12
7
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ive stayed here about 4 times and each time is better than the last. Staff is so helpful and not just well trained, but go out of their way to be awesome. The rooms are lovely, comfy and large. The hang out areas of the lobby are well designed and encourage community. The fire pit is delightful too. Breakfast choices... More 

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Minneapolis, Minnesota
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Sarah, the girl who worked the front desk and bar/restaurant is fabulous. She was so pleasant to me and everyone she spoke with. The rest of the front desk folks were also great. The lobby and restaurant appeared to be recently updated. The rooms were good, but the bedding was a bit worn. Overall a good hotel. I will return,.

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Birmingham, Michigan
Top Contributor
217 reviews 217 reviews
39 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I did not pay close enough attention when booking this hotel so I was a bit surprised to be on 101S for 20+ miles when leaving SJC airport. Given that most business people go to companies north of SJC, the location is an issue. Of course, rates are lower than most Valley hotels so if you are on a budget... More 

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Karen M, Manager at Courtyard by Marriott San Jose South/Morgan Hill, responded to this review

Hi there, jongable! We thank you for reviewing our hotel and your recent stay with our property. We are definitely pleased that our staff was helpful and courteous. We are approximately 23 miles from the SJC San Jose Airport, this is true. However, a great number of our guests do business locally and in the west side of San Jose,... More 

Washington, DC
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 16, 2015

Usually when I am redeeming points for a stay I keep my expectations low. What a wonderful treat to arrive in Morgan Hill and find front desk personnel, Zach G. and Sarah F. on duty. Not only did they escort me upstairs and help with my bags, they changed my room, brought me new keys and then gave me a... More 

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New York City
Top Contributor
109 reviews 109 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed December 23, 2014 via mobile

the family from all over the world occupied the whole floor since we were attending the wedding. Courtyard has no free breakfast. Everything is now is what the employee call Bistro translated to even pay for coffee. There was nothing special about room or anything else to make the stay pleasant. Staff was very courteous.

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Karen M, Manager at Courtyard by Marriott San Jose South/Morgan Hill, responded to this review

Thank you for your kind words regarding the staff. I understand your frustration with the coffee in the lobby not being complimentary. In the Bistro we do offer Starbucks coffee and specialty drinks at a price. If you just need to get your motor started with some caffeine, each of the guest rooms are equipped with drink by the cup... More 

Bellingham
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 9, 2014

Rooms were fairly clean and had the beds and linen that you would expect from the Marriott. Location is pretty good and is in a nice convenient part of town. Service- similar to other reviews, was hit and miss. They have a handful of employees that are exceptional and some that probably need a little more coaching or a career... More 

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Chicago, Illinois
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2014

As always, Marriott sets the standard. I am amazed that they (Marriott) can be so consistent in there quality across the board. This hotel has a great firepit in the back of the hotel and a beer store just across the street to buy beer a bit cheaper than from the hotel bar. Keep it up Marriott and I'll keep... More 

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Guildford, United Kingdom
Top Contributor
243 reviews 243 reviews
53 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed October 27, 2014

Stayed one night on a road trip, looking at other reviews we did not have the same welcome or friendliness from the staff. Had booked weeks ahead but no fridge in room despite specifying as gold elite member, also no complimentary breakfast ,when asked why was just told it's not included with no explanation,this May explain why so few people... More 

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Luke H, Manager at Courtyard by Marriott San Jose South/Morgan Hill, responded to this review

I sincerely apologize for the service shortcomings that have been experienced during this recent stay. Delivering friendly and supportive service to our guests is something that we hold very highly and unfortunately, we failed on this occasion. We do offer rates with and without breakfast. Our Bistro has many delightful breakfast options for all diets available every morning. I am... More 

Chandler, Arizona
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 22, 2014

Stayed overnight at this facility using my Marriott points. The staff was friendly. The location is nice and convenient. The hotel is right off the fwy 101 exit. Plenty of restaurants nearby. Good job Courtyard!

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Sierra Madre, California, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2014

I flew into Morgan Hill, CA at the last minute to visit a friend. I wanted an upscale place, but it didn't have to be 5 star The place was clean. The staff was friendly. I didn't have any special needs, so the expectation was low. However, the room was nice. Ive stayed at Courtyards before on travel, and would... More 

Was this review helpful? Yes 1
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