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Courtyard by Marriott San Jose South/Morgan Hill

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18610 Madrone Parkway, Morgan Hill, CA 95037
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1 room 1 guest
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Courtyard by Marriott San Jose South\/Morgan Hill
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103 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spend about 8 nights year in Morgan Hill as the area is a hub for soccer tournaments and swim meets. Strengths: - One exit from the sports fields - Easy freeway access - Close to myriad restaurants and grocery stores - Hotel has been nicely remodeled, consistent with the Courtyard look and feel - Room was quiet, appropriately decorated... More 

Was this review helpful? Yes
Sarah F, Manager at Courtyard by Marriott San Jose South/Morgan Hill, responded to this review

Hey Scott W, Thank you for taking the time to review your recent stay here at the Courtyard Morgan Hill. We appreciate your loyalty when you come visit for sporting events! Best wishes and we look forward to seeing you and your player again soon! -Sarah OPS Manager More 

Fairbanks, Alaska
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently, my mother and I stayed at the Morgan Hill Courtyard to visit the Gilroy Garlic Festival. The hotel was clean, quiet, and close to restaurants. We were given excellent tips and service from Alex, Josh, and Sarah. These three were friendly and helpful and made our time at the festival less stressful, as it can be very busy! THANK... More 

Was this review helpful? Yes
Karen M, Manager at Courtyard by Marriott San Jose South/Morgan Hill, responded to this review

Hi there, AlaskaGypsy! Thank you for your valuable feedback! I just shared your feedback with the three associates you mentioned in your review. Needless to say, they're thrilled they provided such amazing customer service. We pride ourselves on delivering that one-of-a-kind experience with all of our guests. We hope to see you next year for the Gilroy Garlic Festival (if... More 

San Francisco, California
Level Contributor
81 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed July 28, 2015

There's not really much of a need to give a lot of details about this place or its rooms--it's a Courtyard by Marriott, and they're all fairly similar, so if you've stayed in one, you already have a pretty good idea what this is like--clean, comfortable enough, modern, but not particularly exciting. This one was no exception. Having said that,... More 

Was this review helpful? Yes
Karen M, Manager at Courtyard by Marriott San Jose South/Morgan Hill, responded to this review

Hi there, cyberluddite! Thank you so much for sharing your feedback with us. Trust us, we know that when you travel the expectation for excellent service and accommodation is there. I'm so very sorry our facility has fallen short of your expectations. We have, however, taken your comments and shared them with ownership. We actually just received new refrigerators for... More 

Corydon, Indiana
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015

The room was very clean. The 2 closet doors had a full length mirror on them. There was a coffee pot, coffee and glass cups. We had a king-sized bed, a sofa, coffee table, desk with 2 plug-ins on a wall lamp above the desk and 2 phones. The bathroom had a nice shower with a curved rod. There were... More 

Was this review helpful? Yes
Karen M, Manager at Courtyard by Marriott San Jose South/Morgan Hill, responded to this review

Hi there, traveler! Thank you so much for choosing to stay with us at Courtyard Morgan Hill. We pride ourselves on delivering phenomenal service and top notch guest relations. We're thrilled to know you enjoyed the guest room and the amenities we had to offer. We hope to see you again soon when your travels bring you back through our... More 

Huntingtown, Maryland, United States
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 7, 2015

This hotel is located right off Highway 101 about 20 miles south of San Jose. Understand that this is not a "South San Jose" property as the name says, but rather a Morgan Hill property. The hotel lobby and rooms are average at best, with the beds a bit stiff and overused, and no plugins on the bed lights (wall... More 

Was this review helpful? Yes
Karen M, Manager at Courtyard by Marriott San Jose South/Morgan Hill, responded to this review

Hi there! Thank you for taking the time to leave us feedback, as it's the only way we can truly improve our services. We definitely agree there are things that make a hotel stay awesome! Please rest assured we are working to improve our guests' experiences every day, and we will never stop evolving and growing. Although our property is... More 

Bellevue, Washington
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed June 1, 2015

The staff at this hotel were amazing. From the time I walked in until checkout, each and every staff member greeted me with a smile. The room was large, quiet and clean. The bed was soft and comfortable. The hotel was near shopping and restaurants as well.

Was this review helpful? Yes
Karen M, General Manager at Courtyard by Marriott San Jose South/Morgan Hill, responded to this review

I am so happy to hear that you enjoyed your time in Morgan Hill. My team enjoys hosting wedding groups and strive to make the hotel a place where you feel at home while catching up with family and friends. Best of luck in all of your future travels. We hope you have a chance to visit Morgan Hill again... More 

Yonkers, New York
1 review
5 of 5 stars Reviewed May 26, 2015

I would really advise my friends and family to give this place a try I know they will love it as much as me and my daughter did. we really felt as if we were some kind of royalty I felt so at home that I even added a day on to my bill just to stay another day I... More 

Was this review helpful? Yes
Karen M, General Manager at Courtyard by Marriott San Jose South/Morgan Hill, responded to this review

Thank you so much for your kind review regarding your time at the Courtyard in Morgan Hill. I am especially pleased to hear how much you enjoyed using our indoor pool. We recently finish a renovation of the interior and am happy to hear that you found it relaxing and most importantly, fun. Happy Travels, Karen Mendez, Area General Manager More 

Santa Barbara, California
Level Contributor
7 reviews
2 of 5 stars Reviewed May 26, 2015

I didn't pick this hotel. I was attending a wedding and the bride had reserved a block of rooms there. First, it was hard to find the front entrance to the hotel, because the road in isn't marked. We ended up driving by and going in the back side of the hotel. The staff was very efficient checking us in... More 

Was this review helpful? Yes
Karen M, General Manager at Courtyard by Marriott San Jose South/Morgan Hill, responded to this review

Eileen H, Thank you for taking the time to respond about your time at the Courtyard Morgan Hill. Our team works hard to meet the needs of all of our guests and I am sorry to hear that we fell short. I cannot imagine how frustrating it was not to have a restful trip. Like you, many of our guests... More 

donnademar
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 11, 2015

First and foremost, I would like to thank Alex and his managers, Zach and Sarah for bending over backwards to accommodate when there was an error on a reservation. Thank you! Our team enjoyed the accommodations. It was clean and convenient. The complimentary internet worked great in the room. I enjoyed a balcony room with an area to sit. Our... More 

Was this review helpful? Yes
Karen M, Manager at Courtyard by Marriott San Jose South/Morgan Hill, responded to this review

Hi there! Thank you so much for your feedback! On behalf of our entire staff, thank you for choosing to stay with us. It's our please to make sure each and every guest feels at home and is properly accommodated. We strive continually to make the difference and stand ourselves apart from other hotels in the area. Do come see... More 

Tucson, Arizona
Level Contributor
174 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
4 of 5 stars Reviewed May 1, 2015

The check-in process was flawless with an exceptionally friendly employee. She was immensely helpful and accommodating. Our room was on the third floor. We had the basic amenities with a very clean room. There really was nothing to view from the room except commercial buildings. We had plenty of hot water and water pressure for our showers. We still had... More 

Was this review helpful? Yes
Karen M, Manager at Courtyard by Marriott San Jose South/Morgan Hill, responded to this review

Hi there, im4duke! We're glad to hear you enjoyed your stay! As with the Courtyard brand, we offer breakfast in a restaurant type atmosphere. We do have guest room rates that include breakfast with your stay. We also offer many dishes that vary in portion and pricing. We apologize for the inconvenience, but we hope to see you again on... More 

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