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Holiday Inn Express Morgan Hill

2.5 of 5 17035 Condit Road, Morgan Hill, CA 95037
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Holiday Inn Express Morgan Hill
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Holiday Inn Express Morgan Hill
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91 reviews from our community

Traveler rating
    38
    32
    8
    7
    6
See reviews for
28
17
7
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richland, Washington
Contributor
11 reviews 11 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We stayed in one of the one bedroom suites. It was clean and well-maintained. The price was right. The only problem I noted was that there was a flow restrictor on the faucet of the bathroom sink (what with the drought in CA). There was so little flow that I couldn't get hot water from the faucet, even after running... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Tom M, We are a safety and service business with a focus of balancing our energy footprint. Our hotel certainly is trying to do our part with energy conservation and water is a major focus in CA. We are glad that our service, cleanliness and maintenance had earned high marks. Take care, David D. More 

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Virginia Beach, Virginia, United States
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

All common areas of the hotel have been terribly overheated all weekend. Very difficult to eat breakfast or use workout facility. They forgot how to make coffee so a low quality breakfast got worse. We choose the one bedroom suite; room 327. I was thinking it would have a bedroom with a door, but it's just an open space with... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hi Larry Z, Thank you for the feedback. You may consider our Master Suite or apartment during your next visit which has a separate living room. We apologize for the heat in the atrium and gym. The on duty staff had readjusted the thermostats over the weekend in the evening after realizing the heat issue. We will enclose the thermostats... More 

Siesta Key, Florida, United States
Top Contributor
124 reviews 124 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Fairly new. Nice location south of San Jose. Quiet location across from almond trees. Rooms and hotel are new and clean. Everything is new. They have periodic manager complimentary happy hour. Free breakfast is better than many, but nothing hot.

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello SK_living, Thank you for the compliments on our hotel. Safety, service and cleanliness is our mission statement and we are glad that we were able to deliver on those core values. Take care, David D. More 

Poole UK
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 20, 2015

Having read previous reviews, I have to say that this stay was better than expected. Stayed with points and at check-in I asked for a quiet room away from the atrium, this was because previous reviews said that the atrium is noisy. The check in agent said she could do this but I have already been allocated the best room... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hi Neil H, Thank you for being an IHG Reward Member. It is great to earn high marks on the room, free Manager's reception and breakfast. We are glad that the Atrium room worked well for both of you. Take care, David D. More 

Sturbridge
Top Contributor
71 reviews 71 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 18, 2014

We stayed here for a wedding. Got a discount for $135.00 a night. When we checked in were were asked which floor. I said what would be better, less noise they put us on the first floor room 119 I think. Its right near the atrium and there is a door that people can go out. I was up at... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Vacationer1115, We love working with weddings. It is great that the bed, bedding and pillows were great and that the breakfast met your expectations. We perform a top down maintenance and deep cleaning each December and May so we have already been checking the individual shower controls for adjustment. We are proud of our large atrium and are happy... More 

Richmond
Top Contributor
79 reviews 79 reviews
42 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed December 3, 2014

The positive: very friendly and helpful staff. Clean room. It was great to have refrigerator and microwave. Food OK (same as every other Holiday Inn Express). Managers reception during the week is a nice touch. The not positive: I've stayed at dozens of Holiday Inn Expresses and I would have to say this particular one is not quite up to... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello JamesDMo, We appreciate you letting us know what we did right and how to improve. Our friendly staff and cleanliness you mentioned along with safety are the teams top priorities. We are investigating and correcting the issues you pointed out and are confident that all items will be addressed before the end of the month with the exception of... More 

Pebble Beach, California, United States
2 reviews
1 of 5 stars Reviewed November 26, 2014

I stayed here on the Monday before thanksgiving. I booked this hotel because I normally enjoy their manager's reception and the breakfast in the morning. When I checked in at 5 PM on Wednesday I was told the manager's reception would start at 5:30. At 5:30 we went to the lobby and there was no food out and the bar... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Ms. K, We have done our best to apologize and explain our reception at the desk while you were here on Monday and through several emails since, which included concessions since you were not satisfied. As stated in our Guestroom Directory, we move our Manager's Reception to the desk during Thanksgiving and Christmas weeks as the reception is not well... More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 18, 2014

Decent stay so far , few improvements points if addressed can get better ratings 1. Breakfast menu is pretty limited with similar stuff almost everyday 2. Water bottle supply limited in room 3.Parking issue still persist and hope it will be completed soon Orherwise , decent stay

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Youvraj C, Thank you for the valuable feedback. We are happy to report that the parking lot addition/upgrade is complete. The complimentary bottle of water is in all guestrooms for guests with additional water available on each floor and at the Market in the lobby. Additionally, we have a state of the art water filtration/cooler at the front desk... More 

Galena, Illinois
Top Contributor
50 reviews 50 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 30, 2014

Newer Holiday Inn Express. Friendly front desk workers that were very helpful. They have a managers reception during the week that was very nice. Free craft beer and local wines along with snacks. Great alternative to staying in San Jose.

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Burns57777, We appreciate your post. There are many hotel choices and we appreciate you choosing to drive to Morgan Hill to stay with us. Take care, David D. More 

San Jose, California
Top Contributor
125 reviews 125 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed September 10, 2014

Parking...a bit odd but no problems as I have read in other posts. Check in no problems. Room is big enough...good WiFi and the tb size and channe selection is great. Bed is not soft but is comfortable. Air conditioning is pathetic. I set the fan on high and at 67 degrees. The cycled on and off all night but... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Harper5633020, We are glad that you liked the 3meg Internet connection that Each room receives and the 230 channel DirectTV system. We appreciate your feedback on our hotel. The hotel is adding additional parking in a couple weeks to accommodate for larger vehicles that need to take up multiple spots. It is true that we have a green approach... More 

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Additional Information about Holiday Inn Express Morgan Hill

Address: 17035 Condit Road, Morgan Hill, CA 95037
Phone Number:
Location: United States > California > Morgan Hill
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Morgan Hill 2.5*
Number of rooms: 85
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Also Known As:
Holiday Inn Express Morgan Hill Hotel Morgan Hill
Holiday Inn Morgan Hill
Morgan Hill Holiday Inn

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