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Holiday Inn Express Morgan Hill

2.5 of 5 17035 Condit Road, Morgan Hill, CA 95037
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Holiday Inn Express Morgan Hill
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Holiday Inn Express Morgan Hill
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86 reviews from our community

Traveler rating
    37
    32
    4
    7
    6
See reviews for
27
14
7
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Richmond
Top Contributor
73 reviews 73 reviews
40 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The positive: very friendly and helpful staff. Clean room. It was great to have refrigerator and microwave. Food OK (same as every other Holiday Inn Express). Managers reception during the week is a nice touch. The not positive: I've stayed at dozens of Holiday Inn Expresses and I would have to say this particular one is not quite up to... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello JamesDMo, We appreciate you letting us know what we did right and how to improve. Our friendly staff and cleanliness you mentioned along with safety are the teams top priorities. We are investigating and correcting the issues you pointed out and are confident that all items will be addressed before the end of the month with the exception of... More 

Pebble Beach, California, United States
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I stayed here on the Monday before thanksgiving. I booked this hotel because I normally enjoy their manager's reception and the breakfast in the morning. When I checked in at 5 PM on Wednesday I was told the manager's reception would start at 5:30. At 5:30 we went to the lobby and there was no food out and the bar... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Ms. K, We have done our best to apologize and explain our reception at the desk while you were here on Monday and through several emails since, which included concessions since you were not satisfied. As stated in our Guestroom Directory, we move our Manager's Reception to the desk during Thanksgiving and Christmas weeks as the reception is not well... More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

Decent stay so far , few improvements points if addressed can get better ratings 1. Breakfast menu is pretty limited with similar stuff almost everyday 2. Water bottle supply limited in room 3.Parking issue still persist and hope it will be completed soon Orherwise , decent stay

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Youvraj C, Thank you for the valuable feedback. We are happy to report that the parking lot addition/upgrade is complete. The complimentary bottle of water is in all guestrooms for guests with additional water available on each floor and at the Market in the lobby. Additionally, we have a state of the art water filtration/cooler at the front desk... More 

Galena, Illinois
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 30, 2014

Newer Holiday Inn Express. Friendly front desk workers that were very helpful. They have a managers reception during the week that was very nice. Free craft beer and local wines along with snacks. Great alternative to staying in San Jose.

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Burns57777, We appreciate your post. There are many hotel choices and we appreciate you choosing to drive to Morgan Hill to stay with us. Take care, David D. More 

San Jose, California
Top Contributor
119 reviews 119 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed September 10, 2014

Parking...a bit odd but no problems as I have read in other posts. Check in no problems. Room is big enough...good WiFi and the tb size and channe selection is great. Bed is not soft but is comfortable. Air conditioning is pathetic. I set the fan on high and at 67 degrees. The cycled on and off all night but... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Harper5633020, We are glad that you liked the 3meg Internet connection that Each room receives and the 230 channel DirectTV system. We appreciate your feedback on our hotel. The hotel is adding additional parking in a couple weeks to accommodate for larger vehicles that need to take up multiple spots. It is true that we have a green approach... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 24, 2014

Wow steer completely clear of this one! Stayed here on a short trip. On my second night upon returning from a dinner there was absolutely not one parking place available. When I went into the front desk to complain I found there was a very loud event going on in the lobby! I was basically told "sorry, maybe you can... More 

Was this review helpful? Yes 2
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Carole M, We apologize for the parking situation on Saturday evening. In the rare event that our parking is full we have an agreement with the McDonalds next door. The staff immediately called the manager on duty regarding the parking issue and they were able to clear 2 parking stalls at the back of the building. The guests in... More 

Crescent City, California, USA
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed August 8, 2014

We were exhausted from a 10-hour trip and went directly to bed as soon as we arrived at this motel. In the middle of the night, we began to smell smoke in the room. The air conditioner was about to erupt in flames. I jumped up and turned it off to keep the smoke alarm from activating, which would have... More 

Was this review helpful? Yes 1
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Craig B., We are truly sorry that you did not have a great experience at our hotel. We are glad that the Manager on Duty took action and changed your room. In addition to the discount for your inconvenience we also are offering a discount on a future stay with us. Our air conditioning units are operated by the... More 

Aptos, California
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 7, 2014

We wanted to get away for the weekend and do some shopping. We did not have a full weekend and did not want to travel too far from home. We picked the Holiday Inn Express in Morgan Hill. The front desk employee was very friendly and helpful. My daughter and I checked inn and let her know that my husband... More 

Was this review helpful? Yes 3
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello annalena755, Thank you for the feedback. We are glad that you thought the staff was friendly and helpful. We look forward to seeing you on your next get away weekend. Take care, David D. More 

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 4, 2014

I haven't stayed in a Holiday Inn Express in years. I was impressed with this property. The rooms were nicely decorated. Our room towards the front of the hotel was well soundproofed. I barely heard the noise from the freeway which ran along the backside of the hotel, and from the breakfast crowd which was in the atrium which our... More 

Was this review helpful? Yes 2
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Greglena, Thank you for the review. We are glad that the rooms were quiet and that we were able to impress you with the design. We hope that you will visit us again in the future. Take care, David D. More 

Magnolia, Arkansas
Top Contributor
153 reviews 153 reviews
34 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed July 30, 2014

The rooms here are solidly within my expectations for a HIE. The hotels feel is more of a Older HI l with a center atrium for the breakfast and cocktail hour. The cocktail hour looks really well done. The breakfast seems to be just the bare minimums of IHG's standards. Definitely ranks in the lower of any of our many... More 

Was this review helpful? Yes 1
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Llferg, Thank you for sharing with us. Thank you for the praise on the weekday Manager's reception. Please reach out to us with any suggestions on how to improve our breakfast selection. This type of feedback is invaluable to us as we are always striving to do better. Take care, David D. More 

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Additional Information about Holiday Inn Express Morgan Hill

Address: 17035 Condit Road, Morgan Hill, CA 95037
Phone Number:
Location: United States > California > Morgan Hill
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Morgan Hill 2.5*
Number of rooms: 85
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Also Known As:
Holiday Inn Express Morgan Hill Hotel Morgan Hill
Holiday Inn Morgan Hill
Morgan Hill Holiday Inn

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