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Holiday Inn Express Morgan Hill

2.5 of 5 17035 Condit Road, Morgan Hill, CA 95037
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Holiday Inn Express Morgan Hill
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Holiday Inn Express Morgan Hill
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88 reviews from our community

Traveler rating
    38
    32
    5
    7
    6
See reviews for
28
15
7
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Poole UK
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Having read previous reviews, I have to say that this stay was better than expected. Stayed with points and at check-in I asked for a quiet room away from the atrium, this was because previous reviews said that the atrium is noisy. The check in agent said she could do this but I have already been allocated the best room... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hi Neil H, Thank you for being an IHG Reward Member. It is great to earn high marks on the room, free Manager's reception and breakfast. We are glad that the Atrium room worked well for both of you. Take care, David D. More 

Sturbridge
Top Contributor
71 reviews 71 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 18, 2014

We stayed here for a wedding. Got a discount for $135.00 a night. When we checked in were were asked which floor. I said what would be better, less noise they put us on the first floor room 119 I think. Its right near the atrium and there is a door that people can go out. I was up at... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Vacationer1115, We love working with weddings. It is great that the bed, bedding and pillows were great and that the breakfast met your expectations. We perform a top down maintenance and deep cleaning each December and May so we have already been checking the individual shower controls for adjustment. We are proud of our large atrium and are happy... More 

Richmond
Top Contributor
73 reviews 73 reviews
40 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed December 3, 2014

The positive: very friendly and helpful staff. Clean room. It was great to have refrigerator and microwave. Food OK (same as every other Holiday Inn Express). Managers reception during the week is a nice touch. The not positive: I've stayed at dozens of Holiday Inn Expresses and I would have to say this particular one is not quite up to... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello JamesDMo, We appreciate you letting us know what we did right and how to improve. Our friendly staff and cleanliness you mentioned along with safety are the teams top priorities. We are investigating and correcting the issues you pointed out and are confident that all items will be addressed before the end of the month with the exception of... More 

Pebble Beach, California, United States
2 reviews
1 of 5 stars Reviewed November 26, 2014

I stayed here on the Monday before thanksgiving. I booked this hotel because I normally enjoy their manager's reception and the breakfast in the morning. When I checked in at 5 PM on Wednesday I was told the manager's reception would start at 5:30. At 5:30 we went to the lobby and there was no food out and the bar... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Ms. K, We have done our best to apologize and explain our reception at the desk while you were here on Monday and through several emails since, which included concessions since you were not satisfied. As stated in our Guestroom Directory, we move our Manager's Reception to the desk during Thanksgiving and Christmas weeks as the reception is not well... More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 18, 2014

Decent stay so far , few improvements points if addressed can get better ratings 1. Breakfast menu is pretty limited with similar stuff almost everyday 2. Water bottle supply limited in room 3.Parking issue still persist and hope it will be completed soon Orherwise , decent stay

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Youvraj C, Thank you for the valuable feedback. We are happy to report that the parking lot addition/upgrade is complete. The complimentary bottle of water is in all guestrooms for guests with additional water available on each floor and at the Market in the lobby. Additionally, we have a state of the art water filtration/cooler at the front desk... More 

Galena, Illinois
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 30, 2014

Newer Holiday Inn Express. Friendly front desk workers that were very helpful. They have a managers reception during the week that was very nice. Free craft beer and local wines along with snacks. Great alternative to staying in San Jose.

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Burns57777, We appreciate your post. There are many hotel choices and we appreciate you choosing to drive to Morgan Hill to stay with us. Take care, David D. More 

San Jose, California
Top Contributor
121 reviews 121 reviews
30 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed September 10, 2014

Parking...a bit odd but no problems as I have read in other posts. Check in no problems. Room is big enough...good WiFi and the tb size and channe selection is great. Bed is not soft but is comfortable. Air conditioning is pathetic. I set the fan on high and at 67 degrees. The cycled on and off all night but... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Harper5633020, We are glad that you liked the 3meg Internet connection that Each room receives and the 230 channel DirectTV system. We appreciate your feedback on our hotel. The hotel is adding additional parking in a couple weeks to accommodate for larger vehicles that need to take up multiple spots. It is true that we have a green approach... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 24, 2014

Wow steer completely clear of this one! Stayed here on a short trip. On my second night upon returning from a dinner there was absolutely not one parking place available. When I went into the front desk to complain I found there was a very loud event going on in the lobby! I was basically told "sorry, maybe you can... More 

Was this review helpful? Yes 2
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Carole M, We apologize for the parking situation on Saturday evening. In the rare event that our parking is full we have an agreement with the McDonalds next door. The staff immediately called the manager on duty regarding the parking issue and they were able to clear 2 parking stalls at the back of the building. The guests in... More 

Crescent City, California, USA
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed August 8, 2014

We were exhausted from a 10-hour trip and went directly to bed as soon as we arrived at this motel. In the middle of the night, we began to smell smoke in the room. The air conditioner was about to erupt in flames. I jumped up and turned it off to keep the smoke alarm from activating, which would have... More 

Was this review helpful? Yes 1
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Craig B., We are truly sorry that you did not have a great experience at our hotel. We are glad that the Manager on Duty took action and changed your room. In addition to the discount for your inconvenience we also are offering a discount on a future stay with us. Our air conditioning units are operated by the... More 

Aptos, California
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 7, 2014

We wanted to get away for the weekend and do some shopping. We did not have a full weekend and did not want to travel too far from home. We picked the Holiday Inn Express in Morgan Hill. The front desk employee was very friendly and helpful. My daughter and I checked inn and let her know that my husband... More 

Was this review helpful? Yes 3
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello annalena755, Thank you for the feedback. We are glad that you thought the staff was friendly and helpful. We look forward to seeing you on your next get away weekend. Take care, David D. More 

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Additional Information about Holiday Inn Express Morgan Hill

Address: 17035 Condit Road, Morgan Hill, CA 95037
Phone Number:
Location: United States > California > Morgan Hill
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Morgan Hill 2.5*
Number of rooms: 85
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Also Known As:
Holiday Inn Express Morgan Hill Hotel Morgan Hill
Holiday Inn Morgan Hill
Morgan Hill Holiday Inn

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