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Holiday Inn Express Morgan Hill

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17035 Condit Road, Morgan Hill, CA 95037
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Holiday Inn Express Morgan Hill
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Holiday Inn Express Morgan Hill
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94 reviews from our community

Traveler rating
    39
    33
    9
    7
    6
See reviews for
28
17
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21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tenterden, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night while passing through on a road trip. It was a bit of an emergency stay here as all the hotels near Monterey were booked out for some golf tournament so I went a bit further north and inland to Morgan Hill. It was nice enough, a standard Holiday Inn really, free parking, wifi and full... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Matt F, Thank you for the review. We definitely encourage you to spend time in Morgan Hill visiting our amazing restaurants, downtown, wineries and golf courses. Noise concerns are not typical at this property; please let us know if you ever experience any issues and we will do our best to resolve them immediately. Take care, David D. More 

Santa Cruz, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stay at this Holiday Inn whenever I am in the San Jose area. It is the cleanest most hospitable and the breakfast is excellent. Happy hour was outstanding. Has every facility you would need in a hotel (ice makers that work, vending machines that work, laundry facilities that work.) Just a great staff and they will bend over backwards... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hi Jerry D Lynn, We are glad to earn your top Express hotel honors. Our staff if the core of our success and we are glad to hear that we have consistently been able to deliver on our Hospitality Promise. Take care, David D. More 

Apex, North Carolina
Top Contributor
115 reviews 115 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place exceeded my expectations. I was expecting a very much motel-like feel. The place was easily as nice, if not nicer than a Hampton Inn. Free Happy Hour (M-TH) and Breakfast. Would stay here again.

Was this review helpful? Yes 1
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Peter W, It is great that the design and amenities exceeded your expectations. Please call the desk or Internet Support number if you encounter any issues as all of our guests receive their own dedicated 7 megs of bandwidth as opposed to the typical bandwidth control of 1 Meg. Take care, David D. More 

Texas
Top Contributor
60 reviews 60 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is better than your typical Holiday Inn Express. The location is convenient in Morgan Hill - just off the freeway. The hotel offers a complimentary breakfast, and beer/wine happy hour buffet. When I was there they had a choice of six draft beers and six different wines. Much more than expected. The rooms are modern clean and easy to... More 

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David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello IIP2, Thank you for the compliments on our design, service and amenities. Our amazing staff is what sets our hotel apart. Take care, David D. More 

Richland, Washington
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2015

We stayed in one of the one bedroom suites. It was clean and well-maintained. The price was right. The only problem I noted was that there was a flow restrictor on the faucet of the bathroom sink (what with the drought in CA). There was so little flow that I couldn't get hot water from the faucet, even after running... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Tom M, We are a safety and service business with a focus of balancing our energy footprint. Our hotel certainly is trying to do our part with energy conservation and water is a major focus in CA. We are glad that our service, cleanliness and maintenance had earned high marks. Take care, David D. More 

Virginia Beach, Virginia, United States
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 8, 2015

All common areas of the hotel have been terribly overheated all weekend. Very difficult to eat breakfast or use workout facility. They forgot how to make coffee so a low quality breakfast got worse. We choose the one bedroom suite; room 327. I was thinking it would have a bedroom with a door, but it's just an open space with... More 

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David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hi Larry Z, Thank you for the feedback. You may consider our Master Suite or apartment during your next visit which has a separate living room. We apologize for the heat in the atrium and gym. The on duty staff had readjusted the thermostats over the weekend in the evening after realizing the heat issue. We will enclose the thermostats... More 

Siesta Key, Florida, United States
Top Contributor
169 reviews 169 reviews
13 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed January 30, 2015

Fairly new. Nice location south of San Jose. Quiet location across from almond trees. Rooms and hotel are new and clean. Everything is new. They have periodic manager complimentary happy hour. Free breakfast is better than many, but nothing hot.

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello SK_living, Thank you for the compliments on our hotel. Safety, service and cleanliness is our mission statement and we are glad that we were able to deliver on those core values. Take care, David D. More 

Poole UK
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 20, 2015

Having read previous reviews, I have to say that this stay was better than expected. Stayed with points and at check-in I asked for a quiet room away from the atrium, this was because previous reviews said that the atrium is noisy. The check in agent said she could do this but I have already been allocated the best room... More 

Was this review helpful? Yes 1
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hi Neil H, Thank you for being an IHG Reward Member. It is great to earn high marks on the room, free Manager's reception and breakfast. We are glad that the Atrium room worked well for both of you. Take care, David D. More 

Sturbridge
Top Contributor
72 reviews 72 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 18, 2014

We stayed here for a wedding. Got a discount for $135.00 a night. When we checked in were were asked which floor. I said what would be better, less noise they put us on the first floor room 119 I think. Its right near the atrium and there is a door that people can go out. I was up at... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello Vacationer1115, We love working with weddings. It is great that the bed, bedding and pillows were great and that the breakfast met your expectations. We perform a top down maintenance and deep cleaning each December and May so we have already been checking the individual shower controls for adjustment. We are proud of our large atrium and are happy... More 

Richmond
Top Contributor
80 reviews 80 reviews
42 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed December 3, 2014

The positive: very friendly and helpful staff. Clean room. It was great to have refrigerator and microwave. Food OK (same as every other Holiday Inn Express). Managers reception during the week is a nice touch. The not positive: I've stayed at dozens of Holiday Inn Expresses and I would have to say this particular one is not quite up to... More 

Was this review helpful? Yes
David D, General Manager at Holiday Inn Express Morgan Hill, responded to this review

Hello JamesDMo, We appreciate you letting us know what we did right and how to improve. Our friendly staff and cleanliness you mentioned along with safety are the teams top priorities. We are investigating and correcting the issues you pointed out and are confident that all items will be addressed before the end of the month with the exception of... More 

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