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All 9 Moreno Valley hotels

BEST WESTERN Moreno Hotel & Suites

2.5 of 5 Hotel   |   24840 Elder Ave, Moreno Valley, CA 92557
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A recent review
5 of 5 stars Reviewed August 22, 2013
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149 people have reviewed this hotel

Traveler rating
    80
    34
    15
    9
    11
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48
34
14
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Moreno Hotel & Suites
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1 review
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed August 22, 2013 via mobile

Janet the front desk was expectacular great customer service , great to talk to. I will be sure to come back with my family. Had a nice stay , room are clean , there beakfast is awsome , had a good gym, nice big pool , had a pet friendly , great attitude of staff i will be sure to... More

Was this review helpful? Yes 55
1 review
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed August 20, 2013

It was great to be back in california in the city I grew up in... Moreno Valley it was nice to see BW still there and I wouldnt stay any other place. Didnt see one roach crawling around very clean and felt at home. Check in was done quick and fast no problems this girl named janet helped me out... More

Was this review helpful? Yes 51
moreno valley ca
1 review
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 20, 2013

My stay at best western was great front desk clerk Janette did an awesome job at my check in my room was perfect and clean with flat scrren tv and decent shower the pool and spa excellent for the heat in moreno valley I will return soon

Review collected in partnership with Best Western

Was this review helpful? Yes 46
A TripAdvisor Member
4 of 5 stars Reviewed August 18, 2013

Nice experience, had some issues but I took up with management. Check your security very closely. Be vigilant about your surroundings. Correspond closely with the front desk. Any cocerns must be addressed immediately.

Review collected in partnership with Best Western

Was this review helpful? Yes 12
Hamilton, United States
1 review
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 13, 2013

We were impressed with the quality, size, and good location of this property. The room was very spacious and even though it was on the second floor, the elevator took away the chore of getting everything upstairs. The staff were friendly and helpful. The hot breakfast included with the stay was a very good as well. A spacious dining area... More

Review collected in partnership with Best Western

Was this review helpful? Yes 15
Alpine, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 11, 2013

I am a Best Western Platinum Rewards Member and I went as far as doing my best to contact "Ms. Carolyn" who's name was repeated by the front desk night shift, the night auditor and the front desk morning crew to no avail ... she was even emailed as I waited for a response to my problems and issues, again... More

Review collected in partnership with Best Western

Was this review helpful? Yes 5
bestwestmorenovalley, Manager at BEST WESTERN Moreno Hotel & Suites, responded to this review

Thank you for taking some of your valuable time in providing us with your feedback, thoughts and suggestions. We always appreciate hearing from our customers’ experiences. We definitely value each and every guest we have at the Best Western Moreno Hotel and make sure that we meet all their expectations since we value your business and you as a person.... More

A TripAdvisor Member
4 of 5 stars Reviewed August 6, 2013

We stopped here for a quick overnight stay on our way to San Diego. My kids loved the lights that lit up the hotel at night, as my daughter said, "it is so pretty". It is right off the highway so it was easy to get to.The hotel and room were clean, comfortable beds. The staff was friendly and check-in... More

Review collected in partnership with Best Western

Was this review helpful? Yes 17
Las Vegas, United States
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 6, 2013

This Hotel was not worth the money. aside from the room carpets being so dirty that it made the bottoms of our socks black, the shower was scary with putty filling cracks, the internet connection was nonexistent, and in the middle of the night the whole room started to smell of mildew it woke everyone up and we got no... More

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Lodi, California, United States
1 review
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed August 4, 2013

The hotel is alway clean and welcoming, the staff are friendly and do a superb job on taking care their customers . Good location plenty of places near by to eat and shopping centers and movies just a hop skip away. I stay at least twice a week and I can always rely on good service and a clean room

Was this review helpful? Yes 56
Deming, New Mexico
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 19, 2013

The Lobby does have a good appearance. Am a bit baffled that Best Western has their name on this hotel. Rooms are okay and the bed comfortable, however some of the guests clearly should not have been allowed in. I heard foul language, banging and screaming from the people below me (stayed on 3rd floor). The elevator is creepy, seems... More

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Additional Information about BEST WESTERN Moreno Hotel & Suites

Also Known As:
Moreno Valley Best Western
Address: 24840 Elder Ave, Moreno Valley, CA 92557
Phone Number:
Location: United States > California > Moreno Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #4 of 9 hotels in Moreno Valley
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Moreno Hotel & Suites 2.5*
Reservation Options:
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