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Ayres Hotel & Spa Moreno Valley

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12631 Memorial Way, Moreno Valley, CA 92553
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Ayres Hotel & Spa Moreno Valley
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Ayres Hotel & Spa Moreno Valley
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460 reviews from our community

Traveler rating
    371
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    9
    4
    3
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Ayres Hotel & Spa Moreno Valley
See the most recent reviews
SoCal
1 review
5 of 5 stars Reviewed May 31, 2014

I only stay at this hotel when in town. The staff is super nice and greats you with a smile every time. The hotel is new and has a luxury feel to it. It's loaded with conveniences: A great spa, Jacuzzi, pool, office center, a mini gym, a great bar and catered food Tuesday and Thursday. Do not miss out... More 

Was this review helpful? Yes
Dana Point, California
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 30, 2014

The front desk employees were friendly and informative when I checked in very late on my first day. The room needed a key in a holder on the wall before the AC or lights would work, so the room was 80+ degrees when I got to it (outside was 93 that day) and it took a couple hours to cool... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 28, 2014

We had a fantastic stay at the Ayres in Moreno Valley. We got the hotel through a hotwire purchase so the price was really quite good. The room was large, the hot breakfast was amazing, and the customer service was great as well. The pool and hot tub are well-kept, and there is a mall within walking distance. There was... More 

Was this review helpful? Yes 2
Los Angeles
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed May 28, 2014

On arrival I was welcomed and received a very well done briefing on the hotel facilities. My room was spacious and very comfortable. Room was clean and well arranged. There were suffucent outlets for my electronics. The Wi-Fi worked well. There are many resturants nearby.

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 26, 2014

Make sure you know the breakfast here ends at 9 a.m.! When every other hotel in the country is 10 or 1030. They really should inform you when you check in at midnight or 2 a.m. that the breakfast ends at 9. Especially when you're traveling with your family and are on a budget and spend $130/night and are counting... More 

Was this review helpful? Yes 2
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this review

Dear Lori S., Thank you for your candid review. I sincerely apologize that our team members did not inform you of our breakfast times and that by not doing so you missed breakfast. Our breakfast times alternate during the weekdays/ weekend and the times should be located on the back of the key card holder, however this should have been... More 

Hicksville, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2014

Stayed here on May14-17 I have to say this hotel is the Best, Cleanest, and Overall the nicest hotel I have ever stayed in on the west coast. I highly recommand this hotel for the location, close to resturants, shopping, and the best spa and the nicest staff. The Ayres family should be very proud of their hotel.

Was this review helpful? Yes 1
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this review

Dear Jimmyb53, We are so happy that you enjoyed your stay at our hotel. Our team members are always thrilled to hear that you find our location the cleanest and best hotel in the area. We are also happy that you found the location to be perfect because of its close proximity to restaurants, shopping and that you enjoyed the... More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 20, 2014

We stayed here for one night because of a Soccer tournament my daughter was part of. This is a great hotel with really nice amenities! First, we arrived in Moreno Valley early before the games started, so I thought I'd take the chance to see if we could check in a bit early. It was no problem. I won't say... More 

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2014

This hotel was excellent. Very close to mall and restaurants. Less than 5 minutes to the soccer field and we were there for a soccer tournament. Beautiful and Spacious rooms. We wish we could have stayed longer.

Was this review helpful? Yes 2
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this review

Dear Susan M, It was such a pleasure to have been able to welcome you and your soccer team to our hotel. Our team members were glad that you found your rooms to be spacious and beautiful. We hope next time you are able to stay longer. Thank you so much for your recommendation. Warm regards, Jason Ward General Manager More 

Laguna Beach, California
1 review
5 of 5 stars Reviewed May 19, 2014

The Ayres is the BOMB!!!! Great rooms, great staff and all around good time! The services are all included... Breakfast is great with lots to choose from... Great location, lots of good shopping all round the hotel in walking distance to the mall. Every kind of restaurant you may want within a mile radius...freeway close to get to the beach... More 

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this review

Dear Jennifer H, Thank you for taking the time to write us such a glowing review of our location. We always appreciate when guests enjoy their stasy so much that they write about how lovely it is. Our kitchen team is happy to hear that you found their breakfast to be so appetizing and that you had a wide variety... More 

Mississippi
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 18, 2014 via mobile

My husband and I enjoyed staying at this hotel. Great location near mall, restaurants, and other shopping venues. The hotel was clean with nice and friendly service. It is also close to the freeway so that makes for easy access as well.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this review

Dear Kimrj2, We were so happy to welcome you and your husband to our hotel. Our team members always appreciate when guests notice they are attentive to requests and that they are friendly and helpful. We are also glad that you found the location to be so convenient while staying with us. We hope to welcome you back very soon.... More 

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