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Hampton Inn & Suites Moreno Valley

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12611 Memorial Way, Moreno Valley, CA 92553
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Hampton Inn & Suites Moreno Valley
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Hampton Inn & Suites Moreno Valley
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168 reviews from our community

Traveler rating
    115
    48
    3
    1
    1
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47
25
16
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Moreno Valley
See the most recent reviews
United States
1 review
5 of 5 stars Reviewed March 9, 2015

The hotel was great, the rooms were clean, the air was clean and fresh, and the service was great. The staff remembered me and called me by name. I would recommend this hotel if you are staying in the Riverside/Moreno Valley - CA area.

Review collected in partnership with Hampton

Was this review helpful? Yes
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Roger Z, Thank you for staying at the Hampton Inn & Suites Moreno Valley. We love hearing when our guests are pleased with their stay and I will be sure to share your comments with the team! So glad to hear that you enjoyed your visit and we look forward to your next stay with us. Steve Diaz General... More 

Brooklyn, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

Once again Hampton Inn did not disappoint me. Great stay from check-in to check-out. Friendly and helpful staff. Room was clean and comfortable. Breakfast was superb as usual. Would stay here again when back in the area. Good location and easy access from fwy.

Was this review helpful? Yes
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Sygr, Thank you for staying at the Hampton Inn & Suites Moreno Valley, we’re glad you enjoyed our hot breakfast and you were pleased with your stay. We look forward to seeing you in the near future. Steve Diaz General Manager More 

Simi Valley, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

The hotel is only 8 miles from where I had business the next morning. The room was clean and quiet. should I need to stay in Moreno Valley again I'll return to this location. I wasn't able to arrive until late that night and it was no problem checking in. The staff was very friendly and helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Jason P, Thank you for staying at the Hampton Inn & Suites Moreno Valley. We're glad you found your room quiet and clean, and that our staff could be of best service to you. We look forward to you staying with us again! Steve Diaz General Manager More 

Vestal, United States
1 review
5 of 5 stars Reviewed February 11, 2015

I always try to stay at a Hampton, they are always a quality stay. They seem to have the best commodities at a great rate. They have good choices at breakfast and the rooms are always quiet and clean. I like that I always know what I'm going to get when staying at a Hampton.

Review collected in partnership with Hampton

Was this review helpful? Yes
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Mike C, Thank you for sharing your comments about your recent stay at the Hampton Inn & Suites Moreno Valley. We truly appreciate your loyalty to the Hampton brand. I would like to ask you one question. Is there one thing we could do better? Once again, thank you for taking the time to share your comments and we... More 

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 2, 2015

Do not expect to recieve the benifits of Diamond staus at this location. Otherwise the service was really good. The parking was excellant and close to all outside services. Access to freeeways was very good.

Review collected in partnership with Hampton

Was this review helpful? Yes
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Danny K, Thank you for taking the time to comment on our hotel. I apologize that you did not get an upgrade during your stay. We are normally very successful in being able to give our Hilton HHonors members upgrades when they come. Upgrades are based on availability and unfortunately because we were sold out, we were unable to... More 

Las Vegas, United States
1 review
4 of 5 stars Reviewed January 25, 2015

The staff and hotel were nice and accommodating. I like to stay in hotels that offer a good price, spacious rooms, and a hot , non continental breakfast. I am usually easy to please. That said the breakfast on the Sunday I checked out was far less appetizing than any hotel I had previously stayed offering the same hot breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Lamar H, It was a pleasure speaking with you yesterday on the phone. I appreciate you taking the time to share your thoughts and comments, both positive and negative. Once again, please accept my apology for the breakfast not being up to your expectations. As I stated, changes have been implemented and you will see them upon your next... More 

San Diego, United States
1 review
5 of 5 stars Reviewed January 21, 2015

Our experience with the staff was outstanding! This was our first trip to this hotel and this area. We went as a group of three (3) couples for a marriage conference at a church nearby. The staff were very helpful with our check-in, as well as guiding us to great places in the area to eat/shop/etc... They also helped my... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Lee M, Thank you so much for sharing your experience. I am so glad that you had a great stay! I appreciate your special comments about our friendly team. I look forward to sharing your wonderful remarks with them. They truly have a passion to serve! I hope we will have the opportunity to see you again soon in... More 

San Diego, California
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 19, 2015 via mobile

Typical Hampton Inn stay. Room very spacious, clean, and well equipped. If staying for extended period, you have everything you need with the king bed room. Bed was a bit above average for good night sleep. Pillows just what you need for comfortable night sleep. The sheets with this stay were not fitting correctly, pulled off on one side, but... More 

Was this review helpful? Yes
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear rleland, Thank you for taking the time to write a review. I am glad you enjoyed the spacious room that you had and that it was equipped with everything you needed during your stay. Thank you for making us aware of the sheet not fitting correctly. We normally do not have this issue so I will definitely look into... More 

Cincinnati, OH
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed January 16, 2015

They tried their best to accommodate my request for a firm pillow, but in the end I spent $7 for one from Walmart for my 10 night stay and would have left it there if it didn't fit in my bag. Breakfast was typical Hampton breakfast options. Sometimes ran out of muffins but otherwise well stocked. Always seemed to have... More 

Was this review helpful? Yes
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear skopi, Thank you for sharing your experience with us. I apologize that we did not find a firm enough pillow for you. It is our goal to please all guests and I’m sorry we were unable to meet your needs with a firm enough pillow. I’m glad we were able to provide your coworker with an alternate sweet treat.... More 

Poway, CA
Top Contributor
116 reviews 116 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 18, 2014

Only had a one night stay here. However, stay was nice...quiet, newer room and close to a mall and various dining options. Had to leave too early the next day to do the breakfast but will return to this hotel again when having business in the Riverside area.

Was this review helpful? Yes 1
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Mr. mrlar13, Thank you for taking the time to review our property. We are glad you enjoyed your stay and our property worked out for you even though it was a quick stop. We look forward in having you back in the future. More 

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