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Hampton Inn & Suites Moreno Valley

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12611 Memorial Way, Moreno Valley, CA 92553
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Hampton Inn & Suites Moreno Valley
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179 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Los Angeles, United States
5 of 5 stars Reviewed 4 days ago NEW

I really enjoyed my stay here. The staff was super helpful, the rooms and public areas were extremely clean and well kept, they honored our requests to take all feathers out of the room and gave us cookies at night. The price was good. The breakfast was yummy. I would stay here again.

Review collected in partnership with Hampton

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Fresno, CA
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

We try to always at Hampton Inns and this is my first visit to the Moreno Valley Hotel. What you first notice when entering, is the freshness and how great it smells! The 2nd thing you notice us the friendly staff! Very welcoming, professional and courteous. The room was just as good, clean, smelled good. Breakfast buffet was very good... More 

Was this review helpful? Yes
Steve_DiazGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Deer Meechmom, We thank you for the loyalty to the Hampton Inn & Suites by Hilton Moreno Valley, and are happy that you had a chance to visit our location here in Moreno Valley, and got to enjoy the freshness of the hotel, room, and friendly staff. We are also pleased that you enjoyed the breakfast too. We greatly appreciate... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

All Hamptons are clean & fresh feeling but the Moreno Valley site has exceptional personnel. Nicole Pena is one of the best working up front. When you come to check in or just got off work she makes sure all of your needs are met and then some - with an upbeat attitude. The whole staff works hard to make... More 

Was this review helpful? Yes 1
Steve_DiazGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear JBennett, Thank you so much from all of us here at the Hampton Inn, and we are so pleased to know that our staff makes you feel like you are home. I will personally tell Nicole Pena that her hard work hasn't gone unnoticed, and her upbeat attitude is adding great value to our hotel. We look forward to... More 

Gainesville, Virginia
Level Contributor
259 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had to take a business trip to Moreno Valley area and went with Hampton Inn. This was the best location in the area. Close to the mall, food, groceries, and entertainment all near the hotel without having to go far at all. The hotel itself was great with a nice room, comfortable bed, good breakfast, and extremely helpful staff. Already... More 

Was this review helpful? Yes 1
Steve_DiazGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Hello Foreman212, We are very pleased that you chose our hotel during your business trip to the Moreno Valley area. We are glad that you appreciated our convenient location, room, and breakfast. Our staff takes great steps to help our guests and I'm glad to hear they were so helpful during your stay with us. We look forward to seeing... More 

Cincinnati, United States
5 of 5 stars Reviewed 2 weeks ago

I had several issues, one minor and one less so, and without getting into details I just want to say the staff satisfactorily helped me resolve those issues and my visit was amazing. I highly recommend anyone to stay at this hotel if you are in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Steve_DiazGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Max K, Thank you for taking the time to review our property, and we are very pleased that any issue you had with your stay, was fixed by our staff. We are especially glad that your visit was amazing and we come recommended by you! We look forward to seeing you again when you're in the area Sincerely, Steve... More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Thought I'd write a review since Hampton Inn survey sent to me but had expired. Room was spacious and bed was comfy. Hilton Honors member and and used my reward points to pay for room. General manager was nice and upgraded us to a larger room for being a loyal customer. Overall the stay was good. My only problem are... More 

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Steve_DiazGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Hello Denise M, Thank you for taking the time to give us this review. We are glad the room and bed were comfortable for your stay with us, and you enjoyed the upgrade. We also appreciate you being a Hilton Honors member. We appreciate your comments regarding unexpected noises and breakfast items. We take our reviews very seriously and your... More 

Buckeye, Arizona
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 24, 2015

I am a Hilton Diamond member and stay in a lot of Hampton Inns. this is the most beautiful Hampton I have stayed in. Service was great and the room spacious. The hotel and grounds are beautifully maintained.

Was this review helpful? Yes 1
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Pulpwriter, Your loyalty for the Hilton brands is appreciated and it is extremely rewarding to our staff and hotel, for your heart felt compliments. It always makes us very happy to hear, that the hotel rooms, grounds, and services have been met with the utmost care. Again, we appreciate your review, and look forward to seeing you again next... More 

Moreno Valley, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 16, 2015

The front desk clerk, Carolina was very helpful and thoughtful, she brought the groom a bag of treats for him and extra pillow and blankets without us asking! very thoughtful and amazing! I would highly recommend this hotel for business,couples,family or friends that stop by this area. amazing staff.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear, Ms. Horton, We are very pleased to hear that our staff is being recognized for a job well done. Your compliments mean a great deal to us, and I will personally let Carolina know what an exceptional job she did! Thank you for the high recommendations. We take pride in providing each one of our guests with extraordinary care.... More 

Wilmington, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 11, 2015

The Staff at this hotel make you feel at home from the moment you walk in. The facility is very clean, rooms are properly equipped, pool/patio is nicely set always a joy to stay here. If the gym is important to you it is kept clean and in order which is important and nice to see. The hotel is located... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 2
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Salvador A, Thank you for taking the time to review our hotel and allowing us to be your second home! We appreciate your loyalty to the Hampton Inn & Suites Moreno Valley. We consider you family and it is our desire to make you feel comfortable while your here. Steve Diaz General Manager More 

Lorton, Virginia
Level Contributor
132 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 8, 2015

If you are visiting the AFB, consider this hotel. It is conveniently located by restaurants and shopping. The rooms are well maintained and clean. The breakfast is typical of all Hampton Inns - good quality

Was this review helpful? Yes 1
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear kdbauder, Thank you very much for taking the time in rating our hotel. I am super excited to hear you had a great stay at our hotel, your satisfaction is our priority. We hope to see you again next time your in town. Steve Diaz General Manager More 

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