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Hampton Inn & Suites Moreno Valley

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12611 Memorial Way, Moreno Valley, CA 92553
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Hampton Inn & Suites Moreno Valley
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218 Reviews from our TripAdvisor Community

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Phoenix, Arizona
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

I had a fabulos stay at the Hampton Inn during my visit to Moreno Valley this past January. The staff is excellent and all of my needs were met. They even saved a cookie for me as I sometimes return late from work.

Review collected in partnership with Hampton

Helpful?
Thank Danny K
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Danny K, Thank you for taking the time to comment on your stay at the Hampton Inn & Suites by Hilton Moreno Valley. I am glad that you were able to experience our wonderful staff and that all of your needs were taken care of. Our front desk staff is good about saving cookies for those who work late... More 

Wilmington, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Let me start with the warm welcome from the Staff and the continued support as needed. The Staff is very helpful with each and every guest. The facility is great and centrally located to shopping, restaurants and easy freeway access. I will stay at this Hampton in the future.

Review collected in partnership with Hampton

Helpful?
Thank Salvador A
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Salvador A, Thank you for your loyal patronage to the Hampton Inn & Suites by Hilton Moreno Valley and for taking the time to write a review on our hotel. It is our valued guests like you that make our staff love what they do and we look forward to having you back on your next trip to Moreno... More 

McCall, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is nice and clean with a friendly, helpful staff. My room, however, was very noisy. I could hear what sounded like electronic equipment constantly turning on and off from the room next door. The front desk offered to move me, but I declined after having unpacked.

Review collected in partnership with Hampton

Helpful?
Thank Wade T
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Wade T, Thank you for taking the time to review our hotel. I'm glad to hear you found our hotel to be clean and you were able to experience our helpful, friendly staff. I am sorry you found your room to be noisy. I will definitely check into the equipment sound and see if there is something we can... More 

Bakersfield, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were visiting the area for Christmas, and had 5 rooms booked. This hotel was very well staffed. Everyone was very friendly and helpful. The hotel was very very clean as well as our room. The breakfast had a wide selection to please everyone. My only complaint would be that the oatmeal could of been warmer. My brother, sister &... More 

Review collected in partnership with Hampton

Helpful?
Thank Julie C
St. Louis
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 19, 2015

Excellent service and very friendly staff. We were here for a week for business and they were very accommodating. Great breakfast with a nice selection, something for everyone. Complimentary coffee all day long and cookies in the evening. Close to the mall and various places to dine.

Helpful?
Thank pamelajo1
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Thank you for taking the time to review our hotel. We are glad you were able to experience our excellent service and friendly staff. We appreciate your compliments on our breakfast as well. We change the items daily to offer a wide variety of options for our guests. We know you have choices when traveling to the area and we... More 

San Diego
Level Contributor
136 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 11, 2015

This hotel is great and the area is very convenient, close to restaurants, shopping and even a Costco so you can get gas for a good price in the morning before you head out on the road. The staff here was wonderful and very accommodating. The breakfast lady is very sweet and does a great job with the breakfast spread.... More 

Helpful?
1 Thank littled6607
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear littled6607, Thank you for your review. We are pleased to know you found the area to contain all of the conveniences of shopping, dining and even gas. We pride ourselves on our friendly staff and I am glad you were able to experience them. We look forward to having you back the next time you are visiting Moreno Valley. More 

Burbank, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 25, 2015

The rooms are comfortable, and quiet at night. The beds are firm but comfortable, the front desk is always super friendly. The breakfast is pretty average, they do have a few hot stations with eggs and bacon or sausage.

Helpful?
Thank Destn
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Destin, Thank you for taking the time to review our hotel. We are glad you found our rooms to be comfortable and you were able to experience our great staff at the hotel. We know you have choices when traveling to the area and we are happy you chose our hotel! We look forward to having you the next... More 

United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 24, 2015

The staff is always cheerful and accommodating. The rooms are consistently clean and ready for check-in as scheduled. It's evident this staff takes pride in their work and it's greatly appreciated by someone who often has to be away from home on business. Thank you, Moreno Valley Hampton. See you again soon.

Review collected in partnership with Hampton

Helpful?
Thank Cassandra Q
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Cassandra Q, Thank you for taking the time to write a review on the Hampton Inn & Suites by Hilton Moreno Valley. We are very glad you have had the opportunity to experience our cheerful staff which we are very proud of! As you mentioned, we have a great crew here that takes pride in their work and we... More 

Sacramento, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 19, 2015

Great hotel- clean, great service, great breakfast. Forgot a cable for our projector (for our meeting) and there were several stores near by that allowed us to replace it in time! Wonderful hotel in a great location

Review collected in partnership with Hampton

Helpful?
1 Thank Julia K
Jeannie_BlueGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Julia K, Thank you for taking the time to write a review of our hotel. We are pleased to know you had a great stay and you were able to experience our great staff and great breakfast too! I am glad you were able to utilize the shopping surrounding our hotel to pick up the things you needed for... More 

Toledo, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 15, 2015

Upon arrival was shocked with the lack of customer appreciation. The hotel was very pricey and staff was quick to dismiss inquiries. Once in the room, they were nice and very quit. The next morning when I went to shower the coffee pot was located under the towel storage area. When I got out off the shower and went to... More 

Review collected in partnership with Hampton

Helpful?
1 Thank ScottFromMichigan
Steve_DiazGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear ScottFromMichigan, We apologize greatly that your stay with us, wasn't anything short from great. We hope you can give our property another chance to make it up. I will tell you, this is far from the norm. I will address all concerns with my staff. We are glad you brought this to our attention so we can learn from... More 

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