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Hampton Inn & Suites Moreno Valley

2.5 of 5 12611 Memorial Way, Moreno Valley, CA 92553
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Certificate of Excellence 2014
Hampton Inn & Suites Moreno Valley
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Hampton Inn & Suites Moreno Valley
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153 reviews from our community

Traveler rating
    104
    44
    3
    1
    1
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44
25
15
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Las Vegas, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The staff and hotel were nice and accommodating. I like to stay in hotels that offer a good price, spacious rooms, and a hot , non continental breakfast. I am usually easy to please. That said the breakfast on the Sunday I checked out was far less appetizing than any hotel I had previously stayed offering the same hot breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Lamar H, It was a pleasure speaking with you yesterday on the phone. I appreciate you taking the time to share your thoughts and comments, both positive and negative. Once again, please accept my apology for the breakfast not being up to your expectations. As I stated, changes have been implemented and you will see them upon your next... More 

San Diego, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our experience with the staff was outstanding! This was our first trip to this hotel and this area. We went as a group of three (3) couples for a marriage conference at a church nearby. The staff were very helpful with our check-in, as well as guiding us to great places in the area to eat/shop/etc... They also helped my... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Lee M, Thank you so much for sharing your experience. I am so glad that you had a great stay! I appreciate your special comments about our friendly team. I look forward to sharing your wonderful remarks with them. They truly have a passion to serve! I hope we will have the opportunity to see you again soon in... More 

San Diego, California
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Typical Hampton Inn stay. Room very spacious, clean, and well equipped. If staying for extended period, you have everything you need with the king bed room. Bed was a bit above average for good night sleep. Pillows just what you need for comfortable night sleep. The sheets with this stay were not fitting correctly, pulled off on one side, but... More 

Was this review helpful? Yes
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear rleland, Thank you for taking the time to write a review. I am glad you enjoyed the spacious room that you had and that it was equipped with everything you needed during your stay. Thank you for making us aware of the sheet not fitting correctly. We normally do not have this issue so I will definitely look into... More 

Cincinnati, OH
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed 2 weeks ago

They tried their best to accommodate my request for a firm pillow, but in the end I spent $7 for one from Walmart for my 10 night stay and would have left it there if it didn't fit in my bag. Breakfast was typical Hampton breakfast options. Sometimes ran out of muffins but otherwise well stocked. Always seemed to have... More 

Was this review helpful? Yes
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear skopi, Thank you for sharing your experience with us. I apologize that we did not find a firm enough pillow for you. It is our goal to please all guests and I’m sorry we were unable to meet your needs with a firm enough pillow. I’m glad we were able to provide your coworker with an alternate sweet treat.... More 

Poway, CA
Top Contributor
113 reviews 113 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 18, 2014

Only had a one night stay here. However, stay was nice...quiet, newer room and close to a mall and various dining options. Had to leave too early the next day to do the breakfast but will return to this hotel again when having business in the Riverside area.

Was this review helpful? Yes 1
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Mr. mrlar13, Thank you for taking the time to review our property. We are glad you enjoyed your stay and our property worked out for you even though it was a quick stop. We look forward in having you back in the future. More 

Bonney Lake, United States
1 review
5 of 5 stars Reviewed December 18, 2014

This was one of the better hotel stays I have had for a while. The hotel room was clean, updated, and quiet. The staff were polite and helpful. I had no problems with the internet, which often occurs in other hotels. The amenities were also pleasant. Hampton Inn never disappoints me.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear James C, Thank you for taking the time to write a review! We value your feedback as well as our future guests. We are glad you were able to enjoy a clean and comfortable hotel. We do hope to see you again the next time your travel needs come to Riverside area. More 

Huntington Beach, United States
1 review
4 of 5 stars Reviewed December 7, 2014

Good clean hotel ideal for business travelers. Convenient to many restaurants, mall and easy access to freeway. Friendly staff. Next door to new 24 Hour Fitness Club. Complimentary breakfast with hot and cold options. Choice of eggs could use improvement.

Review collected in partnership with Hampton

Was this review helpful? Yes
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear Donna K, Thank you so much for the kind insight you gave regarding your experience at our hotel, all of our staff takes great pride in providing good service and clean rooms and I’m happy that you enjoyed your stay. Our hope is that we will see you soon, but until then we wish you well in your travels! More 

Marina
1 review
5 of 5 stars Reviewed December 3, 2014

This is a newer hotel; nice breakfast, good service from staff and hotel in great condition. Easy access to two freeways. Located close to a shopping center and Costco. Would definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rancho Cucamonga
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2014

I had the privilege of staying at this hotel. I travel alot & this was a very nice hotel! Very clean & the staff was great, Kaylyn at the front was very helpful & she had a great smile making it all that more pleasant. I will definitely stay at thos hotel next time im in the area! KEVIN M.

Was this review helpful? Yes 1
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear kmillard07, Thank you for taking the time to provide such a positive review of our property! We are glad that you found the hotel to meet your expectations and be assured I will pass on your comments to Kaylyn. We look forward to having you back the next time you are in the area! More 

los angeles california
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 12, 2014

Stay here to be close to my daughters soccer game on the next day. After a 2 hour drive, and feeling hungry we arrived at the Hampton Inn, were friendly smiles and helpful staff checked us in and gave us the best recommendations for eating -kids friendly places. Our room was close to the elevator but was quiet. Our room... More 

Was this review helpful? Yes 1
MovalGM, General Manager at Hampton Inn & Suites Moreno Valley, responded to this review

Dear odar17, I would like to give a sincere thank you for your kind words regarding our Hampton Inn. I’m glad you were able to experience our friendly staff when you arrived. We are honored to have an amazing staff at our hotel and I will gladly pass on your compliments. I am glad you were able to enjoy the... More 

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Additional Information about Hampton Inn & Suites Moreno Valley

Address: 12611 Memorial Way, Moreno Valley, CA 92553
Phone Number:
Location: United States > California > Moreno Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Moreno Valley 2.5*
Number of rooms: 115
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Also Known As:
Hampton Inn And Suites Moreno Valley
Hampton Inn & Suites Moreno Valley Hotel Moreno Valley

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