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BEST WESTERN Markland Hotel

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434 Potrero Grande Dr, Monterey Park, CA 91755-7324 (Formerly Monterey Park Days Inn and Suites)
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BEST WESTERN Markland Hotel
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BEST WESTERN Markland Hotel
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164 reviews from our community

Traveler rating
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    52
    34
    24
    19
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56
40
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

First the entire floor (2nd) smelled like smoke as if there was a fire. Then the TV didn't work so I went to call the front desk to let them know and the room phone did not work. My husband took a shower and the exhaust fan didn't work. He went to set the alarm clock for a 5 AM... More 

Review collected in partnership with Best Western

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Fallbrook, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

The hotel smelled bad. The elevator smelled really bad. The carpet looked dirty. Nice lobby. The lobby attendants were really nice and helpful. The walls seemed thin, we could hear the people next door and DEFINITELY hear the people above us, which made it a bit difficult to fall asleep.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Montreal, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Excellent, The staff were on tip top . alert. friendly , and always there to help out to any thing you ask them to do. The Hotel premises is so clean from the inside and outside. The reception area go out of there way to make your stay comforting. The Manager is alert and extremely efficient with all his team... More 

Review collected in partnership with Best Western

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BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Antonella P, Thank you for taking the time to write this review. I read every review to inquire about our guest’s stay and see which areas we can improve on to ensure we can exceed our guest’s expectations. It was an absolute pleasure to speak to you and your daughter. I am glad to hear that your overall stay... More 

Vancouver, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

People who are not planning to rent their own car during their stay in LA should not stay at this hotel. There's no convenient access to public transit - the closest bus stop to go downtown or elsewhere is about a 10 minute walk away. For car renters, this hotel is not bad. There's a gas station right beside the... More 

Was this review helpful? Yes 2
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear OyasumiLuna, Thank you for taking this time to write this review. I review every comment or concern from our guests to see what our property can improve on to meet the expectations of our guests. I am sorry to hear that you were not able to find activities to venture to within walking distance. This is something that is... More 

Las Vegas, Nevada
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

its always a pleasure to stay at his hotel when we come home to visit our families. The employees always go out of their way to accommodate any of our needs to include adding extra nights stay last minute.

Review collected in partnership with Best Western

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BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Marine-0311, Thank you for taking the time to write this review. I read every comment and review about our property to ensure that we are meeting our guests’ satisfaction during their stay. I am pleased to hear that you have stayed at our property multiple times. My staff members will try to go out of their way to accommodate... More 

San Marcos
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

My husband and I enjoyed staying at this hotel which was a very convenient location for the activities we planned to do, They have a helpful and friendly staff, The free breakfast offered was very good and filling. There is also free parking.

Review collected in partnership with Best Western

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BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Virginia C, Thank you for taking the time to write this review. Every review that my property receives is very important to me and my staff because it helps generate a better understanding to what we can do to make our guests stay more enjoyable. I am glad to hear that you enjoy staying at our property. My staff... More 

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2015

Recently we had to go to the Los Angeles, CA area. I searched for hours on the internet for places to stay. I was hit with sticker shock and at the opposite end, disgust as to the lack of cleanliness & bugs at some of the hotels in the area. I chose to widen my search outside the immediate LA... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Debbie M, Thank you for taking the time to write this review. I read every review and comment that our guests provide in order to ensure that our property is meeting our guests’ expectations during their stay. I am pleased to hear that you decided to stay at our property while you were visiting the Los Angeles area. I... More 

Los Angeles
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 11, 2015

I enjoyed my stay very much. The room was clean and quiet and I slept well on a comfortable bed. I appreciated the complimentary breakfast and 24-hour coffee and tea available in the lobby. Aaron, the receptionist, was cheerful and pleasant even when he had to check in a busload of tourists and deal with some rule breakers who were... More 

Was this review helpful? Yes
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Walkingshoes9, Thank you for taking the time to write this review. I read every review and use our guests’ comments and suggestions to try to exceed our guests’ expectations. I apologize that you encountered some loose floorboards in the hallway. I have informed my maintenance about the floor and he has fixed the flooring. I am pleased to hear... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 5, 2015

Perhaps we got what we paid for. We could have stayed in another BW hotel located on Atlantic BLVD with a slightly higher daily rate. Room has an uncomfortable smell that I suspect is from the corners or areas underneath the carpet. Carpet seems to be relatively new but feels strange and not flat. Noise from street can heard just... More 

Was this review helpful? Yes 1
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Jianhua Z, Thank you for taking the time to write this review. I read every review and concerns posted and take them into consideration to help our property exceed our guests’ expectations. I am sorry to hear that you were not completely satisfied with your stay. I have informed my head housekeeper of the uncomfortable smell that you dealt... More 

Travelers are raving about these Monterey Park hotels

Merced
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 3, 2015

This hotel should be redecorated very urgently! Rates are low, but same is the standard. I would rather not return here. If money matters, it's ok, but if you prefer the Best Western Standard, you should look for another hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear cc4469, Thank you for taking the time to write this review. I read every review and take every comment or suggestion into consideration to improve our hotel and exceed our guests’ expectations. I do apologize for our appearance at our property at this time. We are currently in the process of major renovations and are trying to finish all... More 

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