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BEST WESTERN Markland Hotel

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434 Potrero Grande Dr, Monterey Park, CA 91755-7324 (Formerly Monterey Park Days Inn and Suites)
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BEST WESTERN Markland Hotel
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176 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Tucson, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is usually my first choice for lodging when staying in the area. The service is exceptional and the housekeeping staff friendly and reliable. Because this place receives a lot of Chinese visitors, the breakfast usually includes porridge or other item that might appeal to Chinese in addition to the standard Best Westrn fare (eggs, bacon, yougurt, waffles, etc.) It... More 

Review collected in partnership with Best Western

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Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The rate is average, if it is less expensive,I believe more quests will come to stay in this hotel.over all my family and I very like to stay in this hotel.in the parking lot is not very bright,if possible put more lights.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Phong C, Thank you for taking the time to review our hotel based on your past stay. I read every comment and review to ensure that our hotel is meeting the expectations of our guests. I am glad to hear that you had a satisfying stay at our property. We are undergoing major renovations to our property and one... More 

Tucson, Arizona
5 of 5 stars Reviewed 4 weeks ago

Nice staff, nice room, nice location. Ms. Carmen at the breakfast room is so friendly, ready to help, and smiling all the time, talking to all the guests in the room and refilling coffee, bread, etc. The people at the front desk were so helpful. I will come back here when II have to go back to LA

Was this review helpful? Yes
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear MexPeruvianinLA, Thank you for taking this time to provide feedback on your past stay here at our property. I read every review to ensure that we are meeting the satisfaction of our guests I am grateful to hear that you enjoyed your stay at our property. I am extremely pleased that you enjoyed my staff. My staff is always... More 

san francisco, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I am their repeat customer, and this is the hotel I will always stay if I have to stay LAX, not so far from the Airport or high way #5, convenience to find a good Chinese restaurant.... the most important thing: The front desk persons they all are so happy and helpful!!

Review collected in partnership with Best Western

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BWMarkland, Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Mary C, Thank you for taking this time to complete this review based on your stay at our property. I read every review and comment regarding our property to ensure that our guests are able to have a satisfying stay. I am pleased to hear that you have stayed at our property several times and still continue to come... More 

Salinas, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 16, 2015

I used to live in Montebello and chose the hotel because it seemed like a safe area for someone using the public Metro bus for a Los Angeles trip. It was very clean and my room was a good value. For those who must return after dark to the hotel (or traveling during hot or rainy seasons), I do not... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Molivos, Thank you for taking the time to write this review. I appreciate your comments and concerns to ensure that our guests’ receive a satisfying experience at our property. I am glad to hear that you enjoyed your stay at our property. If you ever plan to come back towards the Los Angeles area, please do not hesitate to... More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 9, 2015

Pasadena has many area Best Westerns. Since I go there every year I hope to get to all the Properties someday. The Markland I found to be most favorable as location to journey out to a multitude of attractions for young and old alike. As for the Markland itself I found nothing less than I should expect. As a connoisseur... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Ken B, Thank you for taking the time to write this review about your experiences during your stay at our property. I read every review to ensure that our property is exceeding our guests’ expectations. I am pleased to hear that you were satisfied with your overall stay. We are currently renovating our entire property, but we do encourage... More 

Chicago, United States
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed June 7, 2015

I have stayed here twice and both stays have been terrible. I gave them the benefit of the doubt after the first one and was burned again. I will admit the price was cheap...so the saying is right - you get what you pay for. During my two stays, everything that could go wrong, has. Hotel smells, weird layout, air... More 

Was this review helpful? Yes 1
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Rodolfo J, Thank you for taking the time to write this review about your comments and concerns. I read every comment to get feedback on how we can improve our guests’ experiences. I am sorry to hear that you did not enjoy neither your recent stay here at our property, nor your stay before that. We are currently undergoing... More 

Travelers are raving about these Monterey Park hotels

lowell, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 1, 2015

We had a very nice stay except for the breakfast the first day. we had several hairs in the food and didn't finish our food and did not eat there again. The rooms were nice and clean. The staff was very friendly and helpful.

Review collected in partnership with Best Western

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BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Cynthia M, Thank you for taking the time to write this review. I take every review and comment into consideration, so that I can exceed our guests’ expectations. I am pleased to hear that you had an enjoyable stay. I do want to apologize about the incident with the food. The majority of our food comes premade and ready... More 

Chula Vista, CA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

Very good value with accommodating staff. Better than average breakfast is included. Free garage parking and a fitness room are also included. Beds/mattresses are exceptionally comfortable. In room Hi-Fi is also free and greatly appreciated.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Melvin S, Thank you for taking the time to write this review. I read every review to ensure that our hotel is meeting our guests’ expectations. I am pleased to hear that you enjoyed your stay at our property. We are currently undergoing major renovations, but I encourage you to come back once all our projects are completed. If... More 

Las Vegas, Nevada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 26, 2015

First the entire floor (2nd) smelled like smoke as if there was a fire. Then the TV didn't work so I went to call the front desk to let them know and the room phone did not work. My husband took a shower and the exhaust fan didn't work. He went to set the alarm clock for a 5 AM... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Debbie M, Thank you for taking the time to write this review. I read every review and take every comment, concern, or remark to ensure that our guests’ expectations were met. I do apologize that your needs were not met during your stay. I send my sincere apologizes about the conditions of the room. I have talked to my... More 

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