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BEST WESTERN Markland Hotel

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434 Potrero Grande Dr, Monterey Park, CA 91755-7324 (Formerly Monterey Park Days Inn and Suites)
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BEST WESTERN Markland Hotel
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173 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tucson, Arizona
5 of 5 stars Reviewed 5 days ago NEW

Nice staff, nice room, nice location. Ms. Carmen at the breakfast room is so friendly, ready to help, and smiling all the time, talking to all the guests in the room and refilling coffee, bread, etc. The people at the front desk were so helpful. I will come back here when II have to go back to LA

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san francisco, United States
1 review
4 of 5 stars Reviewed 1 week ago

I am their repeat customer, and this is the hotel I will always stay if I have to stay LAX, not so far from the Airport or high way #5, convenience to find a good Chinese restaurant.... the most important thing: The front desk persons they all are so happy and helpful!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Salinas, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I used to live in Montebello and chose the hotel because it seemed like a safe area for someone using the public Metro bus for a Los Angeles trip. It was very clean and my room was a good value. For those who must return after dark to the hotel (or traveling during hot or rainy seasons), I do not... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Molivos, Thank you for taking the time to write this review. I appreciate your comments and concerns to ensure that our guests’ receive a satisfying experience at our property. I am glad to hear that you enjoyed your stay at our property. If you ever plan to come back towards the Los Angeles area, please do not hesitate to... More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pasadena has many area Best Westerns. Since I go there every year I hope to get to all the Properties someday. The Markland I found to be most favorable as location to journey out to a multitude of attractions for young and old alike. As for the Markland itself I found nothing less than I should expect. As a connoisseur... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Ken B, Thank you for taking the time to write this review about your experiences during your stay at our property. I read every review to ensure that our property is exceeding our guests’ expectations. I am pleased to hear that you were satisfied with your overall stay. We are currently renovating our entire property, but we do encourage... More 

Chicago, United States
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have stayed here twice and both stays have been terrible. I gave them the benefit of the doubt after the first one and was burned again. I will admit the price was cheap...so the saying is right - you get what you pay for. During my two stays, everything that could go wrong, has. Hotel smells, weird layout, air... More 

Was this review helpful? Yes 1
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Rodolfo J, Thank you for taking the time to write this review about your comments and concerns. I read every comment to get feedback on how we can improve our guests’ experiences. I am sorry to hear that you did not enjoy neither your recent stay here at our property, nor your stay before that. We are currently undergoing... More 

Travelers are raving about these Monterey Park hotels

lowell, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had a very nice stay except for the breakfast the first day. we had several hairs in the food and didn't finish our food and did not eat there again. The rooms were nice and clean. The staff was very friendly and helpful.

Review collected in partnership with Best Western

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BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Cynthia M, Thank you for taking the time to write this review. I take every review and comment into consideration, so that I can exceed our guests’ expectations. I am pleased to hear that you had an enjoyable stay. I do want to apologize about the incident with the food. The majority of our food comes premade and ready... More 

Chula Vista, CA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

Very good value with accommodating staff. Better than average breakfast is included. Free garage parking and a fitness room are also included. Beds/mattresses are exceptionally comfortable. In room Hi-Fi is also free and greatly appreciated.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Melvin S, Thank you for taking the time to write this review. I read every review to ensure that our hotel is meeting our guests’ expectations. I am pleased to hear that you enjoyed your stay at our property. We are currently undergoing major renovations, but I encourage you to come back once all our projects are completed. If... More 

Las Vegas, Nevada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 26, 2015

First the entire floor (2nd) smelled like smoke as if there was a fire. Then the TV didn't work so I went to call the front desk to let them know and the room phone did not work. My husband took a shower and the exhaust fan didn't work. He went to set the alarm clock for a 5 AM... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Debbie M, Thank you for taking the time to write this review. I read every review and take every comment, concern, or remark to ensure that our guests’ expectations were met. I do apologize that your needs were not met during your stay. I send my sincere apologizes about the conditions of the room. I have talked to my... More 

Fallbrook, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 25, 2015

The hotel smelled bad. The elevator smelled really bad. The carpet looked dirty. Nice lobby. The lobby attendants were really nice and helpful. The walls seemed thin, we could hear the people next door and DEFINITELY hear the people above us, which made it a bit difficult to fall asleep.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Maria I, Thank you for taking this time to write this review. We are always looking at our guest’s reviews to see how we can exceed our guests’ expectations. I am sorry to hear that you were not completely satisfied with your stay at our property. We are undergoing major renovations to our entire property, which include replaces our... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed May 15, 2015

Excellent, The staff were on tip top . alert. friendly , and always there to help out to any thing you ask them to do. The Hotel premises is so clean from the inside and outside. The reception area go out of there way to make your stay comforting. The Manager is alert and extremely efficient with all his team... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWMarkland, General Manager at BEST WESTERN Markland Hotel, responded to this review

Dear Antonella P, Thank you for taking the time to write this review. I read every review to inquire about our guest’s stay and see which areas we can improve on to ensure we can exceed our guest’s expectations. It was an absolute pleasure to speak to you and your daughter. I am glad to hear that your overall stay... More 

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